Chesapeake Auto Repair

There are some boots that don't come in a shoe box and aren't worn on your feet.  They are called axle or CV boots, and they can be important parts for many vehicles.

That CV stands for constant velocity.  CV axles are mainly used in front-wheel drive and all-wheel drive vehicles. They're also used in some rear-wheel drive vehicles with independent suspensions.  They have two CV joints, one inner and one outer, placed between the axle and the drive wheels.  That way the vehicle's engine power can drive the wheels, no matter what angle they are.  They also adjust for the different speeds wheels turn as they go around corners. 

Because roads are full of all sorts of hazards (dirt, oil, water, grime), these CV joints need to be protected.  They also have grease in them to keep the bearings moving smoothly.  That's the job of the rubber boots that are supposed to keep that debris out.  These CV or axle boots are made of rubber or plastic and usually last a long time without any problem.  But sometimes they fail, either from being hit by debris or age causing the rubber or plastic to deteriorate.  That can allow the grease to leak out of the joint and the moisture to get in.  And that's where the trouble is.

So it's important to have a vehicle's CV boots checked periodically, especially when they begin to have more than 100,000 miles/160,000 kilometers on them.  A technician inspects them for tears or cracks.  Sometimes if the problems are found early enough, the boots can be replaced and the joints can be re-packed with grease. 

But sometimes the CV joint can wear out even though the boot is intact.  When the CV joint fails, you might hear a grinding, humming or clicking noise and feel vibration.

Some of these can be difficult to access for service, so many service advisors will recommend replacing the joints and boots at the same time.  Just remember, new CV boots won't make a fashion statement, but they will keep your vehicle going down the road for years to come.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

It's a light many drivers fear they'll see turn on at the most inopportune time.  It's the one on the dash that says "Check Engine," "Service Engine Soon," or it may be simply an engine-shaped light. Your first instinct may be to pull off to the side of the road and turn off the engine.

The truth is that Check Engine light can be pointing to problems as simple as a loose gas cap. But it could be as serious as a severely misfiring engine.  Don't ignore it because it's there to help you avoid an expensive repair it is designed to alert you to, to tell you something's not quite right.

Your vehicle has a connected system of computers and sensors constantly checking to see that all systems are working the way they should. If something isn't, the system will turn on the Check Engine light.

If it's flashing, that could be serious. Look at some of the other warning lights or gauges such as heat or oil pressure. They could be telling you your vehicle's problem should be checked right away. In that case, if you can, safely pull off the road and shut the vehicle down. If your vehicle loses power and the Check Engine light is on, try not to push the demands you are making on the engine, such as towing or accelerating hard.

Simply put, a flashing Check Engine light should be checked out by a professional as soon as possible.

If the Check Engine light is on steadily, manufacturers say it means there's a problem, but it probably doesn't require immediate service.  The system is designed to remember the problem it found and store it (as a code) so it can be retrieved later.

When you do bring your vehicle in to have us see what's behind the Check Engine light coming on, we’ll hook your vehicle up to a diagnostics tool that can reveal the clues the engine's computers have stored.  It takes a trained technician to understand those clues, like a doctor who can interpret a patient's symptoms and come up with the correct diagnosis. Some newer vehicles can even be checked remotely.

Once we figure out the problem and repair it, you'll be back on the road again. It's nice to know the Check Engine light is your sentry, standing by to alert you the next time you begin to "see the light."

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

You know your body temperature is supposed to be 98.6 degrees F, 37 degrees C.  Your vehicle has a normal temperature, too, and if you pay attention to it, that can save you some big headaches down the road.

Many vehicles have a temperature gauge on the dash that takes the temperature of the engine's coolant.  Some have a thermometer symbol, some read C-H (cold to hot). Many will have a red zone that shows when water temperature is getting into the danger zone.  Others are digital and have a red warning light that signals overheating.  And some vehicles have a light that goes on when the engine temperature is out of the normal range.

If your vehicle has a gauge, pay attention to it.  If you need help locating it, ask one of our West Service Center experts to give you a quick explanation.  Chances are when the vehicle has been running for 15 minutes or more, the temperature gauge will settle into its own "normal" zone, often just below the midway point.  If you have a digital readout, remember what that "normal" temperature is.  Here's why.

At any point when you're driving, the temperature gauge is the quickest way to get a sense that the engine is running the way it should, a quick health checkup, as it were. Say you're on a 3-hour trip, glance at that gauge every hour or so.  It should always be in the same spot.  If it starts to move one way or the other, you may be able to catch a problem before it gets serious.

Pay special attention to it moving into the hot zone.  The needle on the gauge is the easiest and least distracting way to see an engine heating up, but on a digital gauge, start paying attention if the temperature reaches 240ºF/115ºC or more.

Remember, though, that just because the gauge reads "hot" doesn't mean your engine is on the verge of burning up.  It could be a bad sensor and the engine will be at a normal temperature.  But it also could be a failing water pump, coolant leak or thermostat.  By pulling off the road and observing your engine, it will give you a pretty good idea if it's running hot or not.

If the gauge is too "cold," it could be a broken gauge or thermostat sticking open.  Usually being in the cold range isn't as worrisome, but you should have it checked out since other systems may be affected.

Heat is one of a vehicle's worst enemies, especially when it comes from within.  Know your vehicle's normal temperature and keep an eye on it.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Mirror, mirror on the door, why is my vision there so poor? Well, you could have a broken outside rearview mirror that's disabled your blind spot vision there and endangering your ability to see some of the traffic around you. 

Outside rearview (or door) mirrors are important safety devices that are thoughtfully designed to help drivers see.  And there are a variety of ways those door mirrors can develop problems.

One is when the glass is broken in them.  Sometimes it's caused by an accident or vandalism.  But without your ability to see in that mirror, you could be driving blind, unable to see drivers approaching from the rear in adjacent lanes.  Sometimes it's as simple as having the glass replaced.  You'll greatly enhance your safety if you do.

Then there's the door mirror that you can't adjust.  First, let's look at a common scenario in later models, the power mirror.  They're great when they're working, awful when they're not.  Sometimes the motor fails, the switch goes bad or the wiring fails to deliver power.

Or how about the manually-adjusted door mirror that has either frozen up or just flops around? In this case, the mechanism has corroded, jammed up or a part has broken.  In both power- and manually-adjusted door mirrors, it sometimes can be hard to keep them in the right position.  Plus, every time there's a driver change, it may be hard to adjust those broken mechanisms by hand.

Finally, heated door mirrors can be extraordinarily useful in eliminating fogging or icing up in certain weather conditions.  But those heating elements can fail, switches can break or wiring can go bad.  Suddenly your fogged over, frozen mirrors aren't doing you any good at all. 

Good drivers use those outside rearview mirrors all the time.  They should be working the way designers intended, to provide the driver with vital traffic position information.  That's the kind of safety device you should get fixed or replaced sooner rather than later.  It's well worth it if you prevent even one little accident. 

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

You spend a lot of money on a vehicle, probably the most money you'll spend on anything except a house.  But the spending doesn't stop after you've bought it.  It goes into things like insurance, repairs and fuel.  One good piece of news is that you can cut down the amount you spend on fuel if you follow a few tips.

Keep your speed under 50 mph/80 kph.  Anything over that and your fuel economy will go down quickly the faster you go.  Sure, you can legally drive  faster than that, but practice this one tip and it can save you from 7%-14% on fuel.

Use cruise control.  The steady speed increases fuel economy by avoiding unnecessary braking and accelerating. 

If your vehicle is carrying unnecessary weight, unload it.  If you can save 100 pounds/45 kilograms, it can save you 1% of your fuel. 

Don't idle.  Let's say you're sitting in a parking lot with your engine running for 10 seconds.  Any more and you're wasting fuel.  Turn off your engine and start it when you have to get going.  You may have noticed that many newer vehicles automatically turn the engine off when the vehicle stops.

Avoid using a roof rack.  A cargo box strapped on the top of your vehicle can reduce your fuel economy by 2%-8% in city driving, by 6%-17% on the highway and by 10%-25% at highway speeds over 65 mph/105 mph.

Also, if you have roof rails on your vehicle with crossbars, you can save 1% of fuel simply by storing them somewhere else.  Some vehicles like Chrysler's Pacifica minivan allow you to store the crossbars inside the roof rails to reduce drag.

Keep tires at their recommended inflation.  It can save you 3% of your fuel bill.

Use the right motor oil for your vehicle.  Using the wrong kind can cost you 1%-2% more money on fuel.

Sure, many of those savings are small on their own.  But add them up and you'd be surprised at how much you can save.  Also, keep in mind that a well maintained vehicle will also save you fuel, so make regular maintenance trips to your vehicle service facility.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Colder weather brings out the worst in a vehicle's battery.  On a very cold day, you may have experienced that your engine cranks slowly when starting.  But while it may be the battery itself, it may also be the parts that transfer the power to other the other electrical components, the battery cables.  After all, you have to have some way to get the current out of the battery and out to where it needs to go.

Battery cables have a couple of enemies: corrosion and age.  You may have looked under the hood and noticed a light-colored powder or crust around the terminals.  That's what happens when acids corrode the ends of the battery terminals.  Corrosion inhibits the connection and may reduce the amount of power getting to the electrical accessories to the point where they are not working correctly, if at all.

Here are some symptoms of problems with your battery cables. You might notice a clicking sound when you turn the key, some of your vehicle's electrical parts (like the sound system or the horn) don't work or, in some cases, the vehicle won't start at all.

When you take your vehicle to a repair facility, the technician will use instruments to check voltages to see how much current is getting to what location. That includes a starter draw test during which the battery's voltage is checked when the starter is cranked.  The technician will also visually inspect the cables and the charging system. To make sure the alternator is putting out the right voltage, the technician will measure that as well. 

If the problem is found to be the battery cable assembly, the entire set may have to be replaced. Sometimes they can be repaired. 

During the colder months, it's vital that your vehicle has the proper power going to its electrical components.  Having a vehicle that won't start or run smoothly is not something you want to battle with when you're already up against challenging weather.  Keep your electrons flowing… and your vehicle moving.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

We usually take our vehicle's easy steering for granted until something goes wrong.  Power steering is what makes it almost effortless to turn the steering wheel, aiming your vehicle in the direction you want to go. Without the assistance of power from the engine, steering would be a laborious process, so you want to make sure the system is working well.

Power steering systems are usually one of two types, hydraulic and electric.  The hydraulic type uses a pump that is driven by either a belt or an electric motor.  This system uses hydraulic fluid to create pressure that gives your steering the power assist.  Since that pump is always working, time and distance traveled eventually take their toll, and these systems need to be periodically inspected.  Also, while that hydraulic fluid can last for years, it should be replaced periodically as it degrades over time. Your vehicle's owner's manual contains the manufacturer's recommendations.

A technician can check for leaks in the hoses, pump housing or reservoir.  Also, the belts should be inspected and so should the pump, as these can fail.  Signs of a failing pump are a groaning noise when you turn the steering wheel, stiff steering, squealing noises when you first start your car and puddles of a reddish-brown fluid under your vehicle. 

The other type is called EPS, or electric power steering, which is becoming more commonly used in the latest vehicles.  It only delivers power assist when you need it and has an electric motor that supplies that steering help.  It's more efficient, accurate, compact and clean. And because it has a lot fewer components, it's easier to maintain. 

If you have electric power steering, you may notice sometimes it's hard to turn the wheel or your Check Engine light comes on.  Sometimes the power assist motor fails or there can be problems with electrical connections.  Any time you have symptoms, it's important for your safety and that of drivers around you that you have a technician check them out.

Properly working brakes are essential for the safe operation of any vehicle.  Stop! And make sure yours are working properly.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Don't love winter weather? Here's a list of four things you need to keep a watch on during the winter months.

Let's start with coolant levels.  Coolant is as important in cold weather as it is in hot weather.  Think of the term "anti-freeze." Your coolant needs to be adjusted for climate and temperature so the coolant doesn't freeze when the vehicle isn't running. Your service facility will know the right mixture.

Next, windshield wiper fluid. Winter weather can be challenging when it comes to visibility, so it's important to have the correct windshield washer fluid.  Some of it is specially formulated for ice and freezing temperatures. And it won't freeze if your vehicle has to sit out in below-freezing temperatures.  And don't forget you can get winter wiper blades that stay clearer in snowy, icy weather than ordinary blades.

Don't forget your tire pressure and tread.  After all, tires are what connect your vehicle and the road.  As temperatures go down, so does the air pressure inside your tires, so it's important to keep that up to the manufacturer's recommended pressure.  Also, make sure your tires have enough tread so they can grip slippery roads. Any service facility can perform a simple test so you'll know. If you need some new tires, they can help you find those that will fit your driving patterns.

Finally, oil gets thicker when the temperatures go down, so it's important to have the proper viscosity for your climate.  Consult your service advisor who will make sure your vehicle is using what the manufacturer recommends.

Keep your vehicle prepared for winter weather and it will reward you with the safety and performance it's designed for.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Sometimes the movie is better than the book, sometimes it's the other way around.  But when it comes to your vehicle, the best book of all is the owner's manual. The plot is simple: Owner wants long life and dependable performance from the vehicle, manual has the way to achieve that long life and dependable performance.

And yet, it's amazing that some people will own a vehicle for years and never even crack this book.  They'll only read it when they absolutely have to, for things like finding out how to change the clock. 

Ok, so you're probably not going to rush right over to your glove box and start reading the owner's manual cover to cover.  We know that.  But just think of what you can get out of it.

Consider this.  Those who wrote or helped write this book include the engineers who designed it and the people who tested and refined it.  They know more about your vehicle than anyone, period.  They know how long a part is likely to last and what you need to do to take care of it. They know how far a distance or how long a time you can drive before you have to change certain fluids in it.  They know what temperature it can reach before things will start to break.

And they've put your vehicle model through torture, testing it in the absolute worst conditions to see how to make it stand up to more abuse than it will ever receive.  They've then torn it down, examined it and, in many cases, redesigned the parts to make them even better. 

And they've put down—in fairly minute detail—this blueprint that, if you and our experts at West Service Center follow their suggestions, will make it very likely that your vehicle will serve you well for a long time.  If you don't follow those suggestions, all bets are off.

We didn't even mention that the owner's manual tells you how to operate everything in your car.  How to adjust the heat and air conditioning, how to pair your smartphone with the audio system, how to program your key fob so it won't sound the horn when you lock your vehicle.

Have you lost your manual or did you buy a vehicle that didn't come with one?  Many are available either online or in paper form. If you don't know where to begin with such a long book, try a couple of pages a week, just three minutes.  You’ll discover your vehicle does things you never even knew it could do.  And the movie will never be as good.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

We've all been there.  You park your vehicle on a steeper than usual hill and worry about it rolling down while you're running your errands.  So you decide you'll use the parking brake.  When you get back, you release the parking brake, hit the ignition, put it in gear and—uh, oh—you can feel the parking brake is still on.  It's stuck.  What do you do now?

Welcome to the world of infrequently-used parking brakes.  Yes, they do stick for several reasons. It's common for components to corrode and get locked up.  Sometimes if you have applied it extra hard, it can jam.  Could be a rusty cable, could be a spring that doesn't return the brake to its disengaged position.  Some pieces just break when they're stressed for the first time in a while. A caliper or the pivot arm it's on can also stick.

There are a few things you can try to unstick it.  Carefully rock your vehicle by putting it first in drive and then reverse.  You have to be careful doing that, though, because sometimes you can damage the transmission.  You can try working the parking brake control a few times to see if that will loosen the corrosion.  If you can't unstick it, you can try driving slowly a short distance to a repair facility near you.  Sometimes it won't cause damage to the brakes but it depends on how tightly the parking brake was applied and what was stuck.  You may also have to have your vehicle towed to a repair facility.

In any case, once you've seen these symptoms, have your vehicle brakes looked at by a professional who can fix the root of the problem.  Better yet, don't let your vehicle get in this condition; regular maintenance and inspections by a trained technician should prevent you from getting in a jam somewhere thanks to a stuck parking brake.  You could use a "brake" like that.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com