Chesapeake Auto Repair

My truck overheated so I took it to a nearby shop. When they diagnosed it, they said they couldn’t find anything wrong and thought it may have had low coolant levels. After two days it overheated again so I took it to West Service Center. They effectively diagnosed the problem and fixed it, and I haven’t had any trouble since. Good service and good people. Highly recommend.

Excellent service thanks for everything

Sorry for the delay in responding. The holidays got in the way. The generator, on my RV, was serviced, and I have not used it since. Assuming all is good. 😊 I was pleased with the assistance I received from your Service Advisers. Beth Miller took care of writing up the service order and getting it staged to go in the shop. Olivia McDaries was helpful in advising me of the extent of services available at West and scheduled two future appointments. Although I had little interaction with Shelby Mallory, I saw the high level of customer service she provided for some of your other customers. Thankful for the opportunity to build a relationship with West.

Jacob has great service

All done with no issues!

ANUBIS 🏀🏀 NBA

This is the second year I've brought my car to this service center for an annual inspection, driving from Newport News because a friend told me that your team is reliable. I can echo his comments. I waited for my car's inspection; even though there were several others ahead of me; my wait time was quite reasonable, and waiting room quite comfortable for the shorter wait. I do strongly recommend West Service Center for car inspections.

great place for our camper inspection. very friendly.

I brought my car in for a safety inspection and as usual from the moment I walked in to the door until the moment I got my sticker, the customer service was top notch. They will work on the rest of my cars for the foreseeable future.

I stopped in with questions about ETrailer parts and Installation. They were very helpful and informed. Thank you ladies.