Chesapeake Auto Repair

If you've ever walked into your garage and noticed it smelled like gasoline, pay attention. Gasoline can be dangerous, both from the health problems fumes can cause and the fire danger gasoline presents. 

There are many things that can cause a vehicle to give off a gasoline odor.  One of the easiest to track down is the gas cap.  It could be missing or it doesn't seal well any more (they do wear out).  That can also cause the Check Engine light to light up, so those are clues to tell your service advisor when you take it in for diagnosis.

Another thing that can cause the Check Engine light to come on and produce a gasoline smell is the fuel filler neck. It's the part that goes from the place you put your fuel in to the gas tank. Over time, these can wear out and fail (they're made out of rubber or metal).  They can leak gasoline, too.

It's always a good idea to check the garage floor for any gasoline puddles.  Note the location of the puddle in relation to the vehicle. If it's near the back, that's possibly the fuel filler neck or the gas tank leaking.  In the middle of the vehicle? May be fuel lines.  Near the front? Could be fuel injectors (or carburetor if you have one) or fuel pump. 

There are other causes of gas odors, and you need an expert to figure out the source soon.  Gasoline leaks are nothing to play around with.  Gasoline is flammable, potentially explosive and its fumes can damage your lungs. A trained technician can pinpoint the cause and get your garage back to smelling like a normal garage again.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

You may live in a region where roads become pockmarked with craters known better as potholes.  They're caused by moisture seeping through a compromised road surface that can freeze, expand and literally punch holes in the road.  And when your vehicle hits one of those holes that's big enough, the impact can flatten a tire, bend a wheel or tear apart a suspension component. 

To minimize pothole damage, leave enough room between you and the vehicle in front of you so you can see the road surface and any upcoming potholes.  That way you'll have time to slow down and steer around them.  Also, if you see what looks like a puddle of water, it may be hiding a pothole underneath, so treat it as if was a pothole.

If you keep your tires inflated to the manufacturer's specifications, they're more likely to withstand hard impacts.  And the slower you're going when you hit a pothole, the less likely you are to break something.   But if you do find you've hit a pothole pretty hard, here are some signs to watch out that could signal damage.

• Your vehicle pulls to one side
• The steering wheel shakes
• You hear noises or clunks coming from your suspension
• Your steering wheel is not centered when you are going straight

These are all symptoms you should have checked at your vehicle repair facility as soon as you can. The longer you wait, the more damage you may be doing.

You also may find after hitting a pothole hard that the tire on that wheel is flat. Try not to drive any more on that tire since you could do a lot more damage to the tire and/or wheel. A call to roadside assistance may save you money in the long run by limiting the damage to what's already done.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

If you've ever felt your vehicle hesitate, go, then hesitate again, you might think there's something wrong with the transmission.  After all, it's not moving smoothly  down the road.  But there are plenty of malfunctions that can cause those symptoms, one of them being something you may have never heard of: the EGR valve.

EGR stands for Exhaust Gas Recirculation. It's a system that channels small amounts of exhaust back into the engine to cool down the cylinders and reduce polluting gases.  Those include nitrogen oxides that can cause smog. The EGR valve regulates how much of the vehicle's exhaust gas is recirculated. After years and long distances traveled, that valve can get clogged or fail. Sometimes the EGR valve can stick open.  When the EGR valve isn't working properly, your vehicle can start releasing those nitrogen oxides and pollute the air.

The symptoms of a malfunctioning EGR valve include:

• Engine losing power
• Engine idling roughly
• Pinging and knocking sounds in the engine
• Stalling and hesitation
• Fuel economy decreasing
• Check Engine light illuminated

Depending on its condition, the EGR valve can be cleaned or it may need to be replaced.  Consult with your service advisor to see what options are recommended to you.

The EGR system is part of your vehicle's pollution and emissions control equipment. If you care about keeping our planet's atmosphere clean, you'll want to make sure it's doing its job—for everyone's benefit.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

As the temperatures plunge, certain types of engine oil may not flow as easily as they did when it was warmer.  Makes sense, doesn't it? Just like molasses gets thicker as the temperature goes down, engine oil does the same thing. So, maybe you're wondering if you have to change your oil as the seasons change so it's just the right thickness to lubricate your engine parts. 

How well engine oil flows is called its viscosity. There are different types of oil—some that have just one viscosity and others called "multigrade" oils.  Here's the difference.

A single viscosity oil will flow better when it's hot but not as well when it's cold.  A multigrade oil is engineered so that its flow properties at cold temperatures are different than they are at warm temperatures.  In other words, a multigrade oil can start out in colder temperatures acting like a thinner oil and then behave like a thicker oil when it's warm.  That's a pretty cool trick and it's why multigrade engine oil is used in nearly all vehicles.  Your vehicle's manufacturer has the correct viscosity of oil for your particular model included in the owner's manual.

Another choice you have to make when it comes to engine oil is whether you use conventional oil, synthetic oil or a blend of the two.  Synthetic oils have some advantages over conventional, such as resisting breakdown better and withstanding higher temperatures.

Check with your service advisor to see which viscosity and type of oil is recommended for your vehicle.  It's important that in cold weather, the oil flows through your engine at the right thickness so that parts are being properly lubricated.  That will make sure you'll get good fuel economy and performance, no matter what the temperature is.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

You’ve probably already heard that regular oil changes are extremely important for the health of your vehicle’s engine. That’s sound advice.  But what you might not know is when it comes to motor oil, the real thing may not be the best thing for your engine.

There are different types of motor oil:

• Conventional oil, extracted from the ground and refined.
• Synthetic oil, manufactured from high-quality base oils and artificially-made chemical compounds.
• Synthetic oil blend, a mixture of conventional and synthetic oils.

The first thing you need to know is that most new engines require synthetic oil.  If synthetic oil is recommended for your car – you MUST use it.

For the rest, there are many advantages to using synthetic oil over conventional oil.

• Synthetic oil provides better protection for your engine while helping it to perform better.
• Conventional oil breaks down over time, while synthetic oil lasts longer.
• Synthetics can stand higher temperature extremes, both heat, and cold.

Synthetic oil can be a better choice if you live in an extremely hot or cold climate or put a lot of strain on your engine by towing or carrying heavy loads.  It also may be good for older engines that sometimes have a tendency to develop sludge.

Synthetic oil is a more expensive option, but you likely won’t have to have your oil changed as often.  Some synthetics are recommended to last 10,000-15,000 miles/16,000-24,000 km between changes.

You might also consider a synthetic blend that gives you some of the advantages of synthetic oil at a lower cost. Have a talk with your service adviser about recommendations for what will best suit your vehicle and driving habits.

It’s interesting to note that in recent years, more than one out of two vehicle owners are opting for synthetic oil or a synthetic blend when they get their oil changed. Sounds like they’re on to something. In the long run, if you have fewer oil changes with synthetics, you’ll use less oil, a bonus for our environment.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

They say your vehicle has one, but you've never seen it.  And you might not even know it if you stumbled on it accidentally.

We're talking about the jack, that tool that allows you to lift one corner of the vehicle up so someone can change a flat tire.

So you say you'd never try to change a flat anyway, so you don't care where it is.  But one day, you may find yourself in a spot where you're stranded with no cell service and you'll need to at least know the basics of what to do.

Well, here's the ironic part.  Many of today's vehicles don't even have jacks and spares!  Recently, manufacturers have been saving weight by supplying another solution for a flat tire, such as an inflator kit that has a tire sealant in it, or a small compressor.  If your vehicle has one of those, it's a good idea to get to know how to use it before you need to use it.  Hopefully you'll be able to call roadside assistance and they can take care of things, but circumstances may prevent help from coming for a long time. The next time you're here at West Service Center for routine maintenance, ask one of our pros to show you the basics of your vehicle's flat tire tools.  Consider watching an online video, too; there are plenty out there and may be specific to your make and model.

Some vehicles have a space-saving spare, a smaller one that is meant to get you on the road long enough to find a place to have it repaired or replaced.  Those vehicles will also have a jack.  Then there are vehicles that have a full-size spare tire and a jack.  Again, you may prefer to call roadside assistance, but if no one is available or reachable (which is sometimes the case in a major storm), you may have to fix your own flat.

Some drivers do a "dry run" of changing a tire in their driveway during daylight hours so they at least know where the jack and spare are and how to use them.   Our service experts may be able to help you locate each part and give you some tips.  And again, there are many videos online that can show you the fundamentals of jacking your make and model of vehicle. 

Nobody relishes a flat tire.  You may be lucky and never have to change one.  But in this case, a little knowledge is better than no knowledge at all.  In the unlikely case you are stranded at the side of a highway at night in the middle of the rain with no cell service, you'll at least be one step ahead.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

If you were to name the most important safety feature on your vehicle right now, what would your answer be? A lot of driving experts would agree that it’s your brakes.  Most newer vehicles use a well-engineered and efficient style of brakes called disc brakes. 

The name disc brakes comes from one of the components: a disc attached to the wheel hub that is squeezed by parts called calipers.  If you’ve ever ridden a bicycle with hand brakes, you probably have seen how they squeeze against the rim of the bike wheel to stop the bike. It’s similar to the way your vehicle’s calipers squeeze against the disc rotor, with added parts called brake pads attached to the calipers that are what create the friction and stop your vehicle.

Here’s why disc brakes need regular maintenance.  Over time, that friction creates wear and tear on the brake pads and the rotors, and you’ll start to see the signs.  Your brakes may have one of the 3 “S” sounds: squeaking, squealing, or scraping. The sound is usually the first sign of brake pad wear which can lead to rotor damage.  Soon you may notice a pulsating or vibration when you brake. That’s because your once smooth and straight rotor disc is warping from the heat generated from friction. Or it may be due to wear.  Eventually, your brakes will take a longer distance to stop your vehicle, and the rotors can have grooves carved into them.

When you start noticing any of these signs, it’s a good idea to have them inspected by a trained technician.  They will measure the rotor thickness, check wear patterns for grooves and heat discoloration, and see how much of the brake pads remain. They will also check to make sure all brake components are moving freely, check your brake fluid, and look for corrosion.

Most vehicle manufacturers require worn or damaged rotors to be replaced, not resurfaced. It’s all part of a complete brake job, replacing pads and the brake hardware parts along with the rotors. It reduces the chance of premature failure.

How often you will need your brakes serviced depends on the manufacturer’s recommendations, your driving habits, and the environment you live in.  Your service facility can recommend the best replacement parts based on those factors. 

Regular maintenance and attention are vital for keeping your brakes performing like they are designed to. Remember, your brakes are your vehicle’s most important safety feature.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

It's always easier to leave a few things in your vehicle so you'll have them on hand.  But in cold weather, while it's a good idea to carry items such as a phone charger, blanket and shovel, there are some things you shouldn't store in your vehicle.

• Medicines and drugs.  Cold temperatures can affect the chemical makeup of some drugs.  Avoid leaving them in a vehicle, especially those in a liquid form like insulin, eye drops and cough syrup.
• Latex paint.  They are water based, and when they freeze, they get lumpy and lousy.  Your paint job will not be what you had in mind.
• Cellphones and computers.  Most of these have lithium ion batteries.  If they get colder than freezing (0 degrees C, 32 degrees F), if you try to charge them, you'll more than likely ruin the batteries. 
• Bottled water, soda, wine or beer.  OK, here's the scoop.  All of these can freeze and split the container they're in.  Yes, soda, wine and beer will take a lower temperature to freeze than water, but all of these can easily freeze if the mercury plunges low enough.  The problem isn't when they're frozen; it's when they unfreeze, drip out of their containers and leave you with a colossal mess. 
• Musical instruments.  Guitars are made of wood.  When a guitar freezes and you bring it quickly into a warm room, you may hear cracking sounds that tell you that guitar will be not-so-gently weeping from the damage that can occur.  The same goes for wind instruments and others.  Don't ever subject musical instruments to quick temperature extremes.

Take a little time and effort not to leave these things out in a frigid vehicle.  You'll likely spend far more time and money tending to the resulting consequences than if you'd just brought them inside in the first place.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

OK, so you probably take your vehicle's battery for granted.  Turn the key or push a button and it starts right up.  During times of warmer weather, you probably think your battery can take it easy.  But it may surprise you to learn that hot weather can be much harder on a vehicle's battery than cold.  So it's wise to know what condition your battery is in BEFORE you find out the hard way—being stranded by a dead battery.

Your vehicle's battery won't last forever; an average battery will last 3-5 years.  When's the last time yours was replaced? You probably have no idea.  Your vehicle will usually give you some hints that it's in need of attention.  See if any of these are familiar:

• your engine doesn't turn over as quickly as it used to
• your headlights are a little dimmer
• your Check Engine or Battery dashboard light is on
• you hear a click when you try to start your vehicle
• some electrical equipment in your vehicle isn't behaving the way it used to
• your engine smells like rotten eggs
• the terminals on your battery are corroded
• your battery was made more than 4 years ago

Even if there are no signs your battery is on its last legs, it's a good idea to have it periodically checked at your vehicle service facility, at least once a year. A technician will check the date it was made (it's on the battery's case). They'll inspect your battery, cables and connections, looking for corrosion, bulges in the battery or any other abnormal signs.

Using special diagnostic equipment, the technician can run some tests on your battery and vehicle's electrical systems. They can measure how fully charged your battery is and how much potential it has to hold a charge.  Then, your service advisor will tell you how much more life to expect from your battery or recommend it be replaced. 

It you need a new one, your service advisor can recommend options for you. Important factors include brand, warranty, where the terminals are on the battery, the ability to handle different cranking loads and temperature ranges.  Bet you didn't know vehicle batteries can be that different!

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Your vehicle is a complicated machine, and yes, it would be nice if you could take care of all of its problems yourself.  There was a time when vehicles were simpler and it wasn't too hard for a weekend mechanic to replace brakes, adjust a carburetor or perform a tune-up.  But vehicles are far more complicated these days, with traction and stability control, anti-lock brakes, air bags and fuel injection just a small sample of the new technologies. 

Like a lot of things these days, technology changes in leaps and bounds.  Anyone who repairs vehicles has to stay up on the latest computers, sensors, suspensions, steering, electronics, hydraulics and more.  Many power steering, braking and heating and air conditioning systems that used to be mechanical are now being replaced by electronic systems.  Computers are an integral part of  much of the latest automotive technology, something you didn't see a lot of until as recently as the 1990s.

Today's most highly-trained technicians are able to keep up with how to perform the latest repairs and service by continuing education about their craft.  When once an auto repairman could do fine with a lift and a good set of tools, now specialized electronic analysis equipment and tools are must-haves when it comes to vehicle repair.

Because of how fast technology changes, access to the latest repair databases and manuals is also important.  Manufacturers require certain service procedures to be performed precisely, and any other way can leave a vehicle compromised when it comes to performance and safety. 

Your vehicle is capable of traveling at high speeds on challenging surfaces with ever-increasing traffic issues and unpredictable obstacles.  You need your vehicle to be working up to its engineered potential.  That's why you should leave repairs and service to professionals.  They work on vehicles every day, and years of experience with hundreds of repairs equip them to deal with the unexpected as well as the routine. 

When you develop a trusting relationship with a reputable service facility, you can have confidence that the maintenance, service and repairs are being done by people who know what they're doing.  Your safety and your vehicle's performance and reliability are well worth it.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com