Chesapeake Auto Repair

You’ve probably already heard that regular oil changes are extremely important for the health of your vehicle’s engine. That’s sound advice.  But what you might not know is when it comes to motor oil, the real thing may not be the best thing for your engine.

There are different types of motor oil:

• Conventional oil, extracted from the ground and refined.
• Synthetic oil, manufactured from high-quality base oils and artificially-made chemical compounds.
• Synthetic oil blend, a mixture of conventional and synthetic oils.

The first thing you need to know is that most new engines require synthetic oil.  If synthetic oil is recommended for your car – you MUST use it.

For the rest, there are many advantages to using synthetic oil over conventional oil.

• Synthetic oil provides better protection for your engine while helping it to perform better.
• Conventional oil breaks down over time, while synthetic oil lasts longer.
• Synthetics can stand higher temperature extremes, both heat, and cold.

Synthetic oil can be a better choice if you live in an extremely hot or cold climate or put a lot of strain on your engine by towing or carrying heavy loads.  It also may be good for older engines that sometimes have a tendency to develop sludge.

Synthetic oil is a more expensive option, but you likely won’t have to have your oil changed as often.  Some synthetics are recommended to last 10,000-15,000 miles/16,000-24,000 km between changes.

You might also consider a synthetic blend that gives you some of the advantages of synthetic oil at a lower cost. Have a talk with your service adviser about recommendations for what will best suit your vehicle and driving habits.

It’s interesting to note that in recent years, more than one out of two vehicle owners are opting for synthetic oil or a synthetic blend when they get their oil changed. Sounds like they’re on to something. In the long run, if you have fewer oil changes with synthetics, you’ll use less oil, a bonus for our environment.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

They say your vehicle has one, but you've never seen it.  And you might not even know it if you stumbled on it accidentally.

We're talking about the jack, that tool that allows you to lift one corner of the vehicle up so someone can change a flat tire.

So you say you'd never try to change a flat anyway, so you don't care where it is.  But one day, you may find yourself in a spot where you're stranded with no cell service and you'll need to at least know the basics of what to do.

Well, here's the ironic part.  Many of today's vehicles don't even have jacks and spares!  Recently, manufacturers have been saving weight by supplying another solution for a flat tire, such as an inflator kit that has a tire sealant in it, or a small compressor.  If your vehicle has one of those, it's a good idea to get to know how to use it before you need to use it.  Hopefully you'll be able to call roadside assistance and they can take care of things, but circumstances may prevent help from coming for a long time. The next time you're here at West Service Center for routine maintenance, ask one of our pros to show you the basics of your vehicle's flat tire tools.  Consider watching an online video, too; there are plenty out there and may be specific to your make and model.

Some vehicles have a space-saving spare, a smaller one that is meant to get you on the road long enough to find a place to have it repaired or replaced.  Those vehicles will also have a jack.  Then there are vehicles that have a full-size spare tire and a jack.  Again, you may prefer to call roadside assistance, but if no one is available or reachable (which is sometimes the case in a major storm), you may have to fix your own flat.

Some drivers do a "dry run" of changing a tire in their driveway during daylight hours so they at least know where the jack and spare are and how to use them.   Our service experts may be able to help you locate each part and give you some tips.  And again, there are many videos online that can show you the fundamentals of jacking your make and model of vehicle. 

Nobody relishes a flat tire.  You may be lucky and never have to change one.  But in this case, a little knowledge is better than no knowledge at all.  In the unlikely case you are stranded at the side of a highway at night in the middle of the rain with no cell service, you'll at least be one step ahead.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

If you were to name the most important safety feature on your vehicle right now, what would your answer be? A lot of driving experts would agree that it’s your brakes.  Most newer vehicles use a well-engineered and efficient style of brakes called disc brakes. 

The name disc brakes comes from one of the components: a disc attached to the wheel hub that is squeezed by parts called calipers.  If you’ve ever ridden a bicycle with hand brakes, you probably have seen how they squeeze against the rim of the bike wheel to stop the bike. It’s similar to the way your vehicle’s calipers squeeze against the disc rotor, with added parts called brake pads attached to the calipers that are what create the friction and stop your vehicle.

Here’s why disc brakes need regular maintenance.  Over time, that friction creates wear and tear on the brake pads and the rotors, and you’ll start to see the signs.  Your brakes may have one of the 3 “S” sounds: squeaking, squealing, or scraping. The sound is usually the first sign of brake pad wear which can lead to rotor damage.  Soon you may notice a pulsating or vibration when you brake. That’s because your once smooth and straight rotor disc is warping from the heat generated from friction. Or it may be due to wear.  Eventually, your brakes will take a longer distance to stop your vehicle, and the rotors can have grooves carved into them.

When you start noticing any of these signs, it’s a good idea to have them inspected by a trained technician.  They will measure the rotor thickness, check wear patterns for grooves and heat discoloration, and see how much of the brake pads remain. They will also check to make sure all brake components are moving freely, check your brake fluid, and look for corrosion.

Most vehicle manufacturers require worn or damaged rotors to be replaced, not resurfaced. It’s all part of a complete brake job, replacing pads and the brake hardware parts along with the rotors. It reduces the chance of premature failure.

How often you will need your brakes serviced depends on the manufacturer’s recommendations, your driving habits, and the environment you live in.  Your service facility can recommend the best replacement parts based on those factors. 

Regular maintenance and attention are vital for keeping your brakes performing like they are designed to. Remember, your brakes are your vehicle’s most important safety feature.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

It's always easier to leave a few things in your vehicle so you'll have them on hand.  But in cold weather, while it's a good idea to carry items such as a phone charger, blanket and shovel, there are some things you shouldn't store in your vehicle.

• Medicines and drugs.  Cold temperatures can affect the chemical makeup of some drugs.  Avoid leaving them in a vehicle, especially those in a liquid form like insulin, eye drops and cough syrup.
• Latex paint.  They are water based, and when they freeze, they get lumpy and lousy.  Your paint job will not be what you had in mind.
• Cellphones and computers.  Most of these have lithium ion batteries.  If they get colder than freezing (0 degrees C, 32 degrees F), if you try to charge them, you'll more than likely ruin the batteries. 
• Bottled water, soda, wine or beer.  OK, here's the scoop.  All of these can freeze and split the container they're in.  Yes, soda, wine and beer will take a lower temperature to freeze than water, but all of these can easily freeze if the mercury plunges low enough.  The problem isn't when they're frozen; it's when they unfreeze, drip out of their containers and leave you with a colossal mess. 
• Musical instruments.  Guitars are made of wood.  When a guitar freezes and you bring it quickly into a warm room, you may hear cracking sounds that tell you that guitar will be not-so-gently weeping from the damage that can occur.  The same goes for wind instruments and others.  Don't ever subject musical instruments to quick temperature extremes.

Take a little time and effort not to leave these things out in a frigid vehicle.  You'll likely spend far more time and money tending to the resulting consequences than if you'd just brought them inside in the first place.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

OK, so you probably take your vehicle's battery for granted.  Turn the key or push a button and it starts right up.  During times of warmer weather, you probably think your battery can take it easy.  But it may surprise you to learn that hot weather can be much harder on a vehicle's battery than cold.  So it's wise to know what condition your battery is in BEFORE you find out the hard way—being stranded by a dead battery.

Your vehicle's battery won't last forever; an average battery will last 3-5 years.  When's the last time yours was replaced? You probably have no idea.  Your vehicle will usually give you some hints that it's in need of attention.  See if any of these are familiar:

• your engine doesn't turn over as quickly as it used to
• your headlights are a little dimmer
• your Check Engine or Battery dashboard light is on
• you hear a click when you try to start your vehicle
• some electrical equipment in your vehicle isn't behaving the way it used to
• your engine smells like rotten eggs
• the terminals on your battery are corroded
• your battery was made more than 4 years ago

Even if there are no signs your battery is on its last legs, it's a good idea to have it periodically checked at your vehicle service facility, at least once a year. A technician will check the date it was made (it's on the battery's case). They'll inspect your battery, cables and connections, looking for corrosion, bulges in the battery or any other abnormal signs.

Using special diagnostic equipment, the technician can run some tests on your battery and vehicle's electrical systems. They can measure how fully charged your battery is and how much potential it has to hold a charge.  Then, your service advisor will tell you how much more life to expect from your battery or recommend it be replaced. 

It you need a new one, your service advisor can recommend options for you. Important factors include brand, warranty, where the terminals are on the battery, the ability to handle different cranking loads and temperature ranges.  Bet you didn't know vehicle batteries can be that different!

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Your vehicle is a complicated machine, and yes, it would be nice if you could take care of all of its problems yourself.  There was a time when vehicles were simpler and it wasn't too hard for a weekend mechanic to replace brakes, adjust a carburetor or perform a tune-up.  But vehicles are far more complicated these days, with traction and stability control, anti-lock brakes, air bags and fuel injection just a small sample of the new technologies. 

Like a lot of things these days, technology changes in leaps and bounds.  Anyone who repairs vehicles has to stay up on the latest computers, sensors, suspensions, steering, electronics, hydraulics and more.  Many power steering, braking and heating and air conditioning systems that used to be mechanical are now being replaced by electronic systems.  Computers are an integral part of  much of the latest automotive technology, something you didn't see a lot of until as recently as the 1990s.

Today's most highly-trained technicians are able to keep up with how to perform the latest repairs and service by continuing education about their craft.  When once an auto repairman could do fine with a lift and a good set of tools, now specialized electronic analysis equipment and tools are must-haves when it comes to vehicle repair.

Because of how fast technology changes, access to the latest repair databases and manuals is also important.  Manufacturers require certain service procedures to be performed precisely, and any other way can leave a vehicle compromised when it comes to performance and safety. 

Your vehicle is capable of traveling at high speeds on challenging surfaces with ever-increasing traffic issues and unpredictable obstacles.  You need your vehicle to be working up to its engineered potential.  That's why you should leave repairs and service to professionals.  They work on vehicles every day, and years of experience with hundreds of repairs equip them to deal with the unexpected as well as the routine. 

When you develop a trusting relationship with a reputable service facility, you can have confidence that the maintenance, service and repairs are being done by people who know what they're doing.  Your safety and your vehicle's performance and reliability are well worth it.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Cold weather can present some real challenges when it comes to your vehicle's windshield.  Think of it.  Your windshield is your window to the world when you're driving, and clear visibility is extraordinarily important for safe travels. So here are 3 tips to ensure that your windshield can do its job during the cold weather.

1. Don't ever pour hot water on a frozen windshield.  Let's say you head outside and see your vehicle covered with ice. You think, hey, maybe I can heat up a pot of water on the stove and melt that off fast.  Don't do it!  You run the risk of shattering the glass the second that hot water hits the frigid glass.  Ditto for using a propane torch.  Glass does not do well with sudden temperature changes.  Instead, turn on your engine and start the defroster, which heats the windshield up gradually.  Use a plastic scraper designed for windshields (don't EVER use metal to scrape) and be patient.  Don't hammer on the ice to break it into pieces.  Sudden pressure and glass don't mix.
2. Keep your wiper blades up off the glass.  If you park your vehicle outside and you think there's a chance of frozen precipitation falling, do what smart winter drivers do.  Lift the wiper arms off the glass and leave them extended with the blades not touching the glass at all.  That way when you go back to your vehicle, you won't have to try to pull the wipers off the icy glass (which can damage the rubber blades) or start the wipers with them frozen solid to the windshield.  Many drivers have burned out their wiper motor that way, and that can be a pricey repair.
3. Keep your windshield washer fluid topped off and use it often.  So you've followed the steps above and you're on the road. Salt, brine and sand can muck up the windshield fast, causing your wiper blades to smear the glass, re-freeze the icy snow and blind you.  It's important to use wiper fluid made for low temperatures so it doesn't freeze on your glass.  Use it often so any road debris won't scratch the glass like sandpaper.  And make sure your defroster is working properly, keeping your windshield warm enough to prevent ice from forming.  

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Most drivers love how easy it is to turn their vehicles, and they have power steering to thank.  Engineers have figured out a way to take some of your engine's power to help you turn. Without it, steering can be quite a chore.  New power systems are electric, but there are still plenty of the older hydraulic power steering systems out there, and it's wise to keep them working the way they should so you don't find yourself stranded without power steering.

Those hydraulic power systems use a fluid under pressure that is pumped to a device that helps you turn your wheels more easily.  It's that pressure that presents the challenge.  After your vehicle's seen a few years on the road, you may find your steering isn't quite as easy as it was.  You may hear a groaning or humming sound when you turn. 

One component that can fail is the pressure hose that carries that fluid from the power steering pump to that turning assist mechanism.  The hose is made of rubber and can leak, crack, get damaged by heat and debris or just get too old.  If yours is ten years old or older, it's likely getting close to the end of its life.

If you think you can just wait until it fails completely, think of these possible consequences.  If the hose or a coupling fails, power steering fluid can blow all over the hot engine.  That fluid is flammable and can start a fire.  Or if you've been driving for a few weeks with low power steering fluid, that could ruin your power steering pump. Replacing the pump is an extra expense you can probably  live without.

A technician will replace the necessary parts and make sure air and contaminants are bled or flushed from the system.  Then, he or she will check for leaks.  Just think how important a properly working power steering system is for safe operation of your vehicle.  Make sure you keep yours in top shape for your safety's sake and the safety of others on the road around you.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Rust.  It's worse if you drive in places that use salt on the roads in winter, or if you spend time driving near a body of salt water.  But any vehicle has to deal with rust after years on the road.  And it's not just that rust can eat away your vehicle's body and fenders.  It can be a real problem around your suspension, drivetrain or any place where there's metal.

Rust takes its time.  You don't see it until it's already done its dirty work.  It can wreak havoc with your electrical system.  Sure, vehicle manufacturers do their best to keep it to a minimum, but especially with road treatments like brine around, their task is a difficult one.

The one spot everyone notices is in the paint.  You see a little bubbling under the once-smooth surface.  By the time it bubbles, it's well involved in rotting away that spot of your vehicle.  You wouldn't believe how just a little thing can start the process on its way.  A stone chips the paint down to the metal, moisture and salt reach the steel and rust is off and running.  It could be a scratch in the paint, a little dent, acid from a parking garage, tree sap, you name it.  If you spot it, show it to your service advisor because rust can be more than a cosmetic problem.  It can be a safety issue.

While you can see the rust destroy your vehicle's body, you can't see it destroying your engine.  But it can.  It can eat away at such areas as air intakes or the exhaust system.  Not only can it reduce performance, but also it can disable electrical connections.  In this day and age where just about everything in your vehicle has a computer component to it, just a small electrical problem can strand you at the roadside.

Corrosion can attack your vehicle's chassis or frame, and they are what provide the structural strength and stability for everything attached.  Think powertrain, suspension, axles, window frames. The list goes on and on.  Structural integrity is vital to safety, so the stakes are high. 

Now you can see why rust damages more than just the good looks of your vehicle. There's one thing to remember about corrosion - much of it is only visible from underneath the vehicle.  When you bring your vehicle in to West Service Center for service, our technician can look for any problems from that important vantage point.  It's always a good idea to point out any spots that you think might spell trouble.  That way you can stay ahead of it and beat rust at its own game.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

There's nothing like that sinking feeling when you turn the key and nothing happens in your vehicle.  A lot of us are quick to blame the battery.  But it may instead be your alternator that's failing.

Your battery supplies power to start your vehicle, but the alternator is what sends power when your engine is running.  The good news is alternators last a fairly long time, and it's not unusual to get seven years out of one. But they can give up the ghost thanks to the harsh conditions in the engine compartment.

Alternators have bearings inside them that keep things turning smoothly.  Debris, liquid, dirt and more can team up with the high temperatures your engine generates to cause those bearings to seize up.  That's not good, and if that happens, you may even be able to hear the bearings grind.

Other symptoms of a dying alternator are a squealing noise in the engine compartment or your headlights may go dim and bright, dim and bright.  You might even notice an electrical smell.  Any of these signs warrants a trip to your service facility.

Here's something else to think about.  If your alternator's bearings have seized up and the unit's shaft is not turning freely, that can destroy the belt that's attached to it.  So don't be surprised if your service advisor says both parts have to be replaced. 

There are different grades of alternators you can buy, but consider just how important this part is to keep your vehicle running.  Your service advisor will give you options based on your driving style and vehicle.  Remember, if you notice any of those symptoms that may signal a failing alternator, have it taken care of before you wind up stuck somewhere at the side of the road.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com