Chesapeake Auto Repair

Winter and freezing temperatures present challenges for different parts of your vehicles.  For example, winter tires give you better traction on snow.  But some parts of your vehicle that may need special attention for winter are your windshield wipers. You may have found yourself in the middle of a snowstorm when your windshield wipers are doing nothing but streaking slush that ices up on contact on the glass.  Now you're more blind than you were before!

Obviously being able to see during a snowy or icy winter event is important for the safe operation of any vehicle.  So keeping your windshield and rear window clean can go a long way to guarantee you can see your surroundings.

Let's start with the wipers.  Blades that are good for hot weather may not be robust enough for freezing weather. You can buy special winter wiper blades that stay flexible during sub-zero temperatures.  The stiffer frames that hold them have a rubber covering that prevents ice and snow from building up.  Another style is beam wipers that have a one-piece design, intended for use all year long.  Since these have no separate frame, ice can't build up like on traditional frame wipers.  

If you've ever had salty road brine kicked up on your windshield, you know it can blind you in a second.  So you absolutely must have windshield washer fluid available to clear your vision.  The fluid you use during the warm weather months will often freeze below 32°F/0°C, and that can actually make things worse by icing up your windshield when you spray it.  Worst of all, it may freeze in your washer reservoir.

Be sure to use washer fluid that is meant for sub-freezing temperatures; special formulas will remain a liquid in weather as cold as -30°F/-34.4°C.  Some contain alcohol to keep them flowing; some have a little antifreeze that will melt snow and ice.  If you do use these liquids, make sure to keep them away from small children and pets because they're poisonous if they drink them. 

Each climate is different, and there are windshield products to meet your needs.  Your service advisor can recommend which ones will work best for you.  The idea is in winter, you need to be able to see. 

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Automotive design has come a long way since the days of the Model T, especially when it comes to safety technology.  You can thank computers for a lot of the latest innovations.  Here are a few that have been making their mark in recent years.

Adaptive cruise control.  This is cruise control with a brain.  Not only will adaptive cruise control keep your vehicle going at a steady speed, it will also slow it down and even stop it if the vehicle ahead of you slows down and stops. 

Automatic emergency braking.  We've all been distracted while driving, and you've probably been in a situation where the driver ahead of you has suddenly stopped.  Or maybe your attention wandered for a minute and you looked up to see your vehicle closing in fast on the car ahead of you.  (After all, there are a lot more distractions in your vehicle these days.)  New systems that use cameras, lasers and other types of sensors will warn you to start braking.  If you don't heed the warning, they'll put on the brakes for you. 

Blind spot warning.  We all worry about hitting a car approaching from behind and on either side if we are changing lanes.  Rearview mirrors cover some blind spots but they're not foolproof.  Enter the blind spot warning system; it warns you with a noise or a light if a vehicle is in a spot you might not be able to see.

Lane departure warning.  We all try to stay in our lane, but sometimes our attention wanders.  If you start to drift out of your lane, new warning systems using cameras and other sophisticated sensors will tell you to get back in your lane.  Some send an audible warning, others use a vibration or warning light. Some will even steer your vehicle back into the lane. 

Rearview camera.  There was a time when trucks and SUVs were involved in horrible accidents because the drivers couldn't see what was behind them as they backed up.  Children and pets were among the tragic victims.  Now, inexpensive rearview cameras are required in the U.S. and Canada, saving lives and providing much more peace of mind for drivers of vehicles with rear visibility issues. 

It's important to make sure this safety technology is working correctly for these systems to be effective.  Your service facility can check and maintain these systems as the manufacturer recommends.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

If you hear a squealing noise when you turn your vehicle, it's trying to tell you something is wrong.  After all, it never made that noise before, right?  The sound  you hear may becoming from a few sources.  Let's take a look (or a listen) to some of the possibilities.

First, you almost certainly have power steering in your vehicle. Without power steering, you practically have to have arms like Arnold Schwarzenegger to turn, so automakers have technology to assist your steering, either mechanically or electrically.  For a long time, the most common power steering has been hydraulic, using a belt to supply power from the engine that turns a power steering pump full of a fluid that helps you steer. 

Sometimes that fluid gets low because of a leak or some other problem.  The belt could wear out and start squeaking, and you might feel the steering start to become harder.  Your service repair facility can figure out the problem and offer some solutions.

Another cause could be in your suspension.  Some components may not be getting lubricated like they should.  Or you may be hearing your tires squealing when you are turning. 

Properly working steering is a huge safety factor for your vehicle's operation.  Your steering affects handling, vital to your well-being as well as that of drivers around you.  So take your vehicle over to your repair facility and have it checked out.  You'll be doing everyone on the road—including yourself—a big favor by listening to your vehicle. When it comes to steering, silence really is golden.  Get that squealing repaired and get back to safe driving.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

You've just arrived at the store shopping and you're ready to head home.  You put your key in the ignition and… oh, no! The ignition won't turn! What do you do now?

Don't panic.  There are some things you can do to get going again.  The first thing to do is see if you have a locking steering wheel, an anti-theft feature that was introduced around 1970.  Sometimes it sticks.  Move the steering wheel side to side while you try to turn the key and you might be able to get it to release. 

Another thing to check is to see if your vehicle is in gear.  Most vehicles will only allow you to start the ignition if it's in park or neutral.  If you have an automatic transmission vehicle and it is in park, try jiggling the shift lever and try the key again.  Sometimes the safety mechanism doesn't properly make contact or gets a little sloppy. 

If both of these don't work, it could be your vehicle's battery is dead.  Some newer electronic systems require power so the key can turn. Others have alarm systems that detect if doors are open. 

Other issues that can cause key problems include something jammed in the lock cylinder.  Or some of the springs or pins inside may be stuck.  Consider that it may be the key itself.  Sometimes they get bent or simply wear out from the number of times they've been put in and taken out of the cylinder.

No matter what the cause, the first time this happens you should have your repair service facility check it out. That’s because if it happens once, it can happen again.  Even if you were able to get going again on your own, your ignition/key has warned you that something's wrong.  Have it checked out by a pro so you’re not locked into a bad situation.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

If you've ever walked into your garage and noticed it smelled like gasoline, pay attention. Gasoline can be dangerous, both from the health problems fumes can cause and the fire danger gasoline presents. 

There are many things that can cause a vehicle to give off a gasoline odor.  One of the easiest to track down is the gas cap.  It could be missing or it doesn't seal well any more (they do wear out).  That can also cause the Check Engine light to light up, so those are clues to tell your service advisor when you take it in for diagnosis.

Another thing that can cause the Check Engine light to come on and produce a gasoline smell is the fuel filler neck. It's the part that goes from the place you put your fuel in to the gas tank. Over time, these can wear out and fail (they're made out of rubber or metal).  They can leak gasoline, too.

It's always a good idea to check the garage floor for any gasoline puddles.  Note the location of the puddle in relation to the vehicle. If it's near the back, that's possibly the fuel filler neck or the gas tank leaking.  In the middle of the vehicle? May be fuel lines.  Near the front? Could be fuel injectors (or carburetor if you have one) or fuel pump. 

There are other causes of gas odors, and you need an expert to figure out the source soon.  Gasoline leaks are nothing to play around with.  Gasoline is flammable, potentially explosive and its fumes can damage your lungs. A trained technician can pinpoint the cause and get your garage back to smelling like a normal garage again.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

You may live in a region where roads become pockmarked with craters known better as potholes.  They're caused by moisture seeping through a compromised road surface that can freeze, expand and literally punch holes in the road.  And when your vehicle hits one of those holes that's big enough, the impact can flatten a tire, bend a wheel or tear apart a suspension component. 

To minimize pothole damage, leave enough room between you and the vehicle in front of you so you can see the road surface and any upcoming potholes.  That way you'll have time to slow down and steer around them.  Also, if you see what looks like a puddle of water, it may be hiding a pothole underneath, so treat it as if was a pothole.

If you keep your tires inflated to the manufacturer's specifications, they're more likely to withstand hard impacts.  And the slower you're going when you hit a pothole, the less likely you are to break something.   But if you do find you've hit a pothole pretty hard, here are some signs to watch out that could signal damage.

• Your vehicle pulls to one side
• The steering wheel shakes
• You hear noises or clunks coming from your suspension
• Your steering wheel is not centered when you are going straight

These are all symptoms you should have checked at your vehicle repair facility as soon as you can. The longer you wait, the more damage you may be doing.

You also may find after hitting a pothole hard that the tire on that wheel is flat. Try not to drive any more on that tire since you could do a lot more damage to the tire and/or wheel. A call to roadside assistance may save you money in the long run by limiting the damage to what's already done.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

If you've ever felt your vehicle hesitate, go, then hesitate again, you might think there's something wrong with the transmission.  After all, it's not moving smoothly  down the road.  But there are plenty of malfunctions that can cause those symptoms, one of them being something you may have never heard of: the EGR valve.

EGR stands for Exhaust Gas Recirculation. It's a system that channels small amounts of exhaust back into the engine to cool down the cylinders and reduce polluting gases.  Those include nitrogen oxides that can cause smog. The EGR valve regulates how much of the vehicle's exhaust gas is recirculated. After years and long distances traveled, that valve can get clogged or fail. Sometimes the EGR valve can stick open.  When the EGR valve isn't working properly, your vehicle can start releasing those nitrogen oxides and pollute the air.

The symptoms of a malfunctioning EGR valve include:

• Engine losing power
• Engine idling roughly
• Pinging and knocking sounds in the engine
• Stalling and hesitation
• Fuel economy decreasing
• Check Engine light illuminated

Depending on its condition, the EGR valve can be cleaned or it may need to be replaced.  Consult with your service advisor to see what options are recommended to you.

The EGR system is part of your vehicle's pollution and emissions control equipment. If you care about keeping our planet's atmosphere clean, you'll want to make sure it's doing its job—for everyone's benefit.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

As the temperatures plunge, certain types of engine oil may not flow as easily as they did when it was warmer.  Makes sense, doesn't it? Just like molasses gets thicker as the temperature goes down, engine oil does the same thing. So, maybe you're wondering if you have to change your oil as the seasons change so it's just the right thickness to lubricate your engine parts. 

How well engine oil flows is called its viscosity. There are different types of oil—some that have just one viscosity and others called "multigrade" oils.  Here's the difference.

A single viscosity oil will flow better when it's hot but not as well when it's cold.  A multigrade oil is engineered so that its flow properties at cold temperatures are different than they are at warm temperatures.  In other words, a multigrade oil can start out in colder temperatures acting like a thinner oil and then behave like a thicker oil when it's warm.  That's a pretty cool trick and it's why multigrade engine oil is used in nearly all vehicles.  Your vehicle's manufacturer has the correct viscosity of oil for your particular model included in the owner's manual.

Another choice you have to make when it comes to engine oil is whether you use conventional oil, synthetic oil or a blend of the two.  Synthetic oils have some advantages over conventional, such as resisting breakdown better and withstanding higher temperatures.

Check with your service advisor to see which viscosity and type of oil is recommended for your vehicle.  It's important that in cold weather, the oil flows through your engine at the right thickness so that parts are being properly lubricated.  That will make sure you'll get good fuel economy and performance, no matter what the temperature is.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

You’ve probably already heard that regular oil changes are extremely important for the health of your vehicle’s engine. That’s sound advice.  But what you might not know is when it comes to motor oil, the real thing may not be the best thing for your engine.

There are different types of motor oil:

• Conventional oil, extracted from the ground and refined.
• Synthetic oil, manufactured from high-quality base oils and artificially-made chemical compounds.
• Synthetic oil blend, a mixture of conventional and synthetic oils.

The first thing you need to know is that most new engines require synthetic oil.  If synthetic oil is recommended for your car – you MUST use it.

For the rest, there are many advantages to using synthetic oil over conventional oil.

• Synthetic oil provides better protection for your engine while helping it to perform better.
• Conventional oil breaks down over time, while synthetic oil lasts longer.
• Synthetics can stand higher temperature extremes, both heat, and cold.

Synthetic oil can be a better choice if you live in an extremely hot or cold climate or put a lot of strain on your engine by towing or carrying heavy loads.  It also may be good for older engines that sometimes have a tendency to develop sludge.

Synthetic oil is a more expensive option, but you likely won’t have to have your oil changed as often.  Some synthetics are recommended to last 10,000-15,000 miles/16,000-24,000 km between changes.

You might also consider a synthetic blend that gives you some of the advantages of synthetic oil at a lower cost. Have a talk with your service adviser about recommendations for what will best suit your vehicle and driving habits.

It’s interesting to note that in recent years, more than one out of two vehicle owners are opting for synthetic oil or a synthetic blend when they get their oil changed. Sounds like they’re on to something. In the long run, if you have fewer oil changes with synthetics, you’ll use less oil, a bonus for our environment.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

They say your vehicle has one, but you've never seen it.  And you might not even know it if you stumbled on it accidentally.

We're talking about the jack, that tool that allows you to lift one corner of the vehicle up so someone can change a flat tire.

So you say you'd never try to change a flat anyway, so you don't care where it is.  But one day, you may find yourself in a spot where you're stranded with no cell service and you'll need to at least know the basics of what to do.

Well, here's the ironic part.  Many of today's vehicles don't even have jacks and spares!  Recently, manufacturers have been saving weight by supplying another solution for a flat tire, such as an inflator kit that has a tire sealant in it, or a small compressor.  If your vehicle has one of those, it's a good idea to get to know how to use it before you need to use it.  Hopefully you'll be able to call roadside assistance and they can take care of things, but circumstances may prevent help from coming for a long time. The next time you're here at West Service Center for routine maintenance, ask one of our pros to show you the basics of your vehicle's flat tire tools.  Consider watching an online video, too; there are plenty out there and may be specific to your make and model.

Some vehicles have a space-saving spare, a smaller one that is meant to get you on the road long enough to find a place to have it repaired or replaced.  Those vehicles will also have a jack.  Then there are vehicles that have a full-size spare tire and a jack.  Again, you may prefer to call roadside assistance, but if no one is available or reachable (which is sometimes the case in a major storm), you may have to fix your own flat.

Some drivers do a "dry run" of changing a tire in their driveway during daylight hours so they at least know where the jack and spare are and how to use them.   Our service experts may be able to help you locate each part and give you some tips.  And again, there are many videos online that can show you the fundamentals of jacking your make and model of vehicle. 

Nobody relishes a flat tire.  You may be lucky and never have to change one.  But in this case, a little knowledge is better than no knowledge at all.  In the unlikely case you are stranded at the side of a highway at night in the middle of the rain with no cell service, you'll at least be one step ahead.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com