Category Archives: Maintenance

Don't Miss a Beat (Importance of Regular Maintenance)

In many places, license plates have to be renewed every year or else you can't drive your vehicle legally.  Usually, you'll get a reminder from the agency that issues the plates.

That kind of regular attention needs to be paid to your vehicle as well.  Its manufacturer has determined a schedule of service items that need to be done regularly, just like renewing your plates.

Some depend on time, others depend on distance.  A perfect example is oil changes.  It's the most important scheduled maintenance you can have done to give your engine its longest life possible.  The manufacturer recommends the oil filter be changed at the same time.

Here are some more items.  Your engine air filter gets dirty and needs adequate air to run most efficiently.  The manufacturer recommends an interval for replacing that.  Also tires, brake pads, timing belt, oxygen sensor and other items require regular replacement. 

This is one of the reasons to find a service facility that you like and keep going there.  Many will keep records of what's been done to your vehicle and send you reminders of when it's time to schedule service items.  Some do it by mail, others by email.  Still others might text you or give you a phone call.  Remember, they base those reminders on the vehicle manufacturer's recommendations. 

We all have a lot going on in our lives, so these reminders can help you avoid missing important service items that are important to your vehicle's durability and safety.  So if you move or change phone numbers or email addresses, make sure your vehicle service facility gets the word.  Otherwise you won't get the reminders and your service advisor will wonder what's happened to you!

At the same time, you might want to let your vehicle manufacturer know when you've changed your address, phone number or email address.  If there is a safety recall or your manufacturer is offering an extended warranty on some of your vehicle's systems, they'll need to reach you.   


West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Maintenance

The Engine Gets a Boost (Turbocharged Engine Maintenance)

If someone told you that your vehicle could have the same power but with a smaller engine, wouldn't that sound like great idea? Just think, a smaller engine would save you money at the gas station and you'd still get the same horsepower.

The technology to do just that has been around for a long time. It's called a turbocharger.

Race cars and other performance vehicles have been using turbochargers for years. It gives them a power boost without the need of a bigger engine, saving them fuel and pit stops.

Automakers have offered turbo gasoline and diesel engines for years, but there were problems with durability. Plus drivers had to make some driving adjustments with the way turbos delivered power. Newer turbos, though, have been vastly improved, and manufacturers are including them in more models. For example, Jeep offers its 2019 Cherokee with a choice of two engines that each make about 270 horsepower. One is a 4-cylinder turbocharged engine and the other is a 6-cylinder conventional gasoline engine. The general rule of thumb is: the fewer the cylinders, the better the fuel economy.

A turbocharged vehicle uses a turbine that is turned by exhaust gas. That compresses air that goes into the engine, which then allows it to use more fuel per second, increasing power. One advantage of a turbo is that it is only engaged when the driver demands more power from the engine by stepping on the throttle harder.

One thing to remember, though, is that turbocharged engines have additional parts and are more complex. That means they can be more expensive to maintain. The upside? You'll likely save fuel.

Like any complex machine, it's important that you maintain your turbo vehicle so it will give you more years of service. West Service Center technicians are trained to inspect and service the systems associated with a turbo engine. If you already drive a turbocharged vehicle, keep up your regular maintenance schedule to get the longest life and performance out of it.

Because of the advantages these powertrains offer, turbo engines are definitely here to stay.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Maintenance

New School: Automotive West Service Center Technician Training

Chesapeake consumers are demanding. We want a safe, reliable vehicle that handles well and is comfortable to ride in. Oh, and we want good fuel economy, too. We also want vehicle repairs that are cheap, fast and easy. Unfortunately, one usually comes at the cost of the other.

Today's vehicles have made significant improvements in reliability and performance over the last few decades. They also deliver more power to Chesapeake drivers more efficiently than ever before. For example, some of today's 4-cylinder engines are equal to yesterday's V-8's. Our vehicles also offer an amazing range of features that make them more comfortable and convenient than ever before.

But all of that improvement has come at a price for Chesapeake vehicle owners. Our vehicles are more complicated and difficult to repair than ever before. They have numerous mechanical and electrical systems. Fuel systems are so complex they have to be run by a computer. Our vehicles are covered with sensors and high-tech electronic equipment. Our dashboards rival the control panel of the first manned space flight.

With all that complicated equipment, it's no wonder we call mechanics service technicians these days. You can't learn to repair vehicles in the backyard with your dad anymore. Today's West Service Center technicians have to go to school. School may come in the form of classroom instruction, online courses or both. Technicians are also trained on-site at the Chesapeake service centers where they work (including West Service Center) to keep them abreast of constant improvements in vehicle engineering, diagnostic equipment and repair techniques.

Today's technicians need to be certified to work on our vehicles. They can earn a variety of certifications in Virginia, but the highest of these is Master Technician. It's like a graduate degree in auto repair.

Vehicle repair at West Service Center in Chesapeake requires more than just training and certification, though. It also takes information and creative thought. Chesapeake area auto service centers subscribe to data services, technical libraries and online repair communities in order to get the information they need to: work on various makes and models of vehicles, get recommended maintenance schedules, learn about non-standard features and locate hard-to-find parts in an unusual engine. They also use this information to help diagnose rare or difficult vehicle problems. Many auto repair problems also require a bit of creative thinking for the team at West Service Center to solve. Chesapeake service technicians at West Service Center act much like doctors in these situations. They're given a set of symptoms, and they have to come up with a diagnosis and treatment that will fix the problem. This process becomes as much of an art as it is a science.

A proper diagnosis, even by a highly qualified technician, can take time. And a technician's time is going to cost us. It's just the price of progress.

Of course, the best vehicle care for Chesapeake vehicle owners is planned preventive auto maintenance. This is also the least costly way to keep your vehicle in good repair. Regular inspections and replacement of worn parts will prevent most repairs from ever being needed in the first place.

And with the amazing complexity of today's automobiles, isn't it good to know there's someone out there with the knowledge, training and skill to give us good auto advice? Whether we need preventive maintenance or repairs, the team of automotive professionals at West Service Center can help us keep our vehicles on the road. We just can't do it on our own anymore.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Maintenance

Trickle Down Technology

Recently, Nissan introduced the latest version of its Leaf, the company's electric car. It has many new features, including something called e-Pedal. It allows the driver to let up on the accelerator and, unlike a gasoline engine car, the Leaf doesn't just slowly lose speed; letting off the throttle pedal brakes the car in a very controlled way, using regenerative and sometimes friction brakes. With practice, a driver can go for a fairly long time without touching the brake pedal.

Another system, similar to those found in self-driving vehicles, can steer the car to keep it in the center of the lane using a camera and radar. It literally watches the lane markers and, of course, doesn't work well in snow that obliterates those markers. But the technology is impressive and can greatly reduce fatigue on long trips.

In fact, much of this technology has "trickled down" from research on autonomous vehicles, such as adaptive cruise control that slows down your vehicle (even to a stop) if the vehicle in front of you decelerates or stops. And we can expect these features will eventually find their way into all price levels of vehicles if the past is any indication.

There was a time anti-lock brakes were only found on premium vehicles; now they are on nearly all new vehicles. Traction and stability control are also prevalent, helping drivers reduce slippage and maintain control, thanks to computers.

With SUVs and trucks so popular, rear backup cameras help drivers see behind their tall back ends, reducing injuries, deaths and property damage. Bumper sensors and cameras allow drivers to be visually and aurally aware of their surroundings with 360° protection.

Many of these features improve our vehicle's safety and efficiency, and we can expect new technologies to crop up in the future. But just like the mechanical systems in your vehicle, it's important to maintain the electronic and computerized systems. Technicians at West Service Center constantly train to keep up on these latest developments. Make sure all your vehicle's components are maintained in top condition.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Maintenance

Hold the Oil! (Oil Pan Gasket Replacement)

You've likely heard how important oil is to your vehicle's engine. Did you know that there's one part that's responsible for holding that oil so you can use it every day? It's called the oil pan, and it sits at the bottom of the engine.

The oil pan is a vital, though simple, part of your engine's lubrication system. Oil circulates through parts of your engine to keep them lubricated. It reduces friction so everything works smoothly. Without oil, friction would quickly destroy your engine. The oil pan keeps that oil contained in the lubrication system, so it's important that the oil doesn't leak out. Since it's a metal part attached to another metal part, there is a gasket between the oil pan and the part of the engine it attaches to.

Various things can put stress on the oil pan and gasket, including weather extremes, the speed you're traveling and the condition of the oil. You may drive over a couple of bad roads and kick up debris onto your oil pan. All this wear and tear, heat and time can take their toll. So after a while, the gasket can just wear out and start leaking. It usually starts pretty slowly. If you see oil visible under your vehicle where you park it, that might be a sign of a leaky oil pan gasket. Another sign? You smell burning oil coming from your engine. If the leak is bad and your engine has lost a lot of oil, you may eventually see the oil light go on.

Let your service advisor know if you are experiencing any of these things. Driving with insufficient oil can badly damage your engine. And it can do it quickly. A West Service Center trained technician will check to find the source of the leak. It may just be a gasket, but it also could be the oil pan is damaged and needs replacing as well.

This is a repair you should get taken care of. Your engine needs its lubrication system intact to provide you many years of service.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Maintenance

Keys to a Long Lasting Vehicle



We live in a disposable society. Everything from elaborate packaging to our clothing. Even cell phones are disposable. When replacement is cheaper than repair, the term "built to last" goes by the wayside. An exception is our vehicles. They're still a very big investment and Chesapeake drivers want to make them last as long as possible.  We also want to make keeping them running as cheap as possible. When talking vehicles, it's all about preventive maintenance. There is an old saying that says, "A stitch in time saves nine," and that is really true when it comes to taking care of your vehicle. A great example is coolant service in Chesapeake.

Your coolant not only protects your engine from overheating and freezing, it must also protect cooling system components from corrosion. Over time, coolant becomes corrosive and actually starts to damage your radiator and other parts. That's why you need to have your cooling system serviced on a regular schedule.

The same is true for your power steering system, brake fluid, air conditioning system, differential and transmission. And of course, Chesapeake vehicle owners shouldn't forget those oil changes right on schedule. Skipping even one change can start the build up of harmful oil sludge.

Our engines are full of gaskets and seals. Fresh fluids condition those gaskets and seals to keep them from drying out and leaking. Automotive fluids contain additives that help clean and lubricate the various systems they protect. Over time, the additives are used up and the fluid just does not provide the protection it did when it was fresh. And don't forget the mechanical systems. Changing brake pads before they are worn to the point that they cause damage to rotors is a great way to keep your operating costs down.

Replacing serpentine belts and timing belts on schedule is much cheaper for Chesapeake drivers than repairing the damage that can be caused by failure. Also, air filters, fuel filters, PCV valves and batteries are all important. Regular wheel alignments, tire rotation and balancing will make your tires last longer. And don't forget to replace your shocks and struts when they wear out. Your fuel system needs regular cleaning to keep running well, prevent mechanical damage and improve fuel economy.

Now this is a lot to remember for Chesapeake drivers - too much, really. But it is your Chesapeake automotive technician's job to keep on top of this stuff. At West Service Center we can tell you what your manufacturer recommends and help you with a plan to take care of it. We can advise you about which  maintenance schedule you should use - the regular schedule or the severe service schedule - depending on the kind of driving you do. We also know the right fluids for your vehicle and may even suggest higher mileage formulations for your older vehicle.

Bottom line - take care of this stuff on schedule and you will reduce operating costs, prevent damage and maintain your warranty coverage.

Of course, you want your vehicle to look as good as it runs. Regular washing will prevent rust and protect your finish. Take advantage of cleaners, waxes and protectants for your interior and tires. Your vehicle will look great and you'll be proud to drive it longer.

Most of us in Chesapeake can't afford to throw away our car when it breaks down. By budgeting for regular preventive maintenance, we can prevent many inconvenient - and expensive - problems down the road, and can keep driving "old faithful" for years to come.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Maintenance

Keep Your Chesapeake Car Breathing Free: Engine Air Filter

Hey Chesapeake - this is something really amazing: Your vehicle uses 12,000 times as much air as fuel when you drive it. All of that air has to be filtered to keep your engine clean.

That's like 100 gallons (380 liters) of air every block! The engine air filter is just another example of a very important but inexpensive part that has to do a tremendous amount of work. And when it works, everything goes well. But, when it doesn't, well, it can lead to problems. Of course, your vehicle manufacturer recommends how often to change your air filter. But like most service intervals, where and how you drive your vehicle in Virginia affects when your filter needs to be changed.

Dusty conditions around Chesapeake or polluted city driving means you'll need to change your filter more often. Our trained professionals at West Service Center can check your filter for you. In fact, it's often a routine part of an oil change.

When you think about it, a clogged air filter won't allow as much air through as a clean filter. Your vehicle needs this air to efficiently burn its fuel, giving you better fuel economy and performance.

Dirtier filters don't work as well as clean ones. A filter can only hold so much; after that, it allows dirt to pass right into your engine. Air filters come in all shapes and sizes. They also come in different grades. There are high performance air filters available for most vehicles. These high performance filters cost a little more, but they increase horsepower and may improve fuel economy to boot.

So it's important for Chesapeake drivers to make sure and have their air filter checked. If it needs replacing, it doesn't cost very much at West Service Center in Chesapeake and it should easily pay for itself in better fuel economy before your next oil change.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com




 

Categories:

Maintenance

Change Your Engine Air Filter at West Service Center

Many Chesapeake car owners have probably wondered: "What's the harm in putting off replacing an engine air filter? The answer is that not replacing it could cause your Mass Air Flow (MAF) sensor to fail. This expensive sensor is situated between your engine air filter and your engine. Dirty air filters are a leading cause of mass air flow sensor failure – and these babies can cost several hundred dollars to replace in Chesapeake.

Change your vehicle air filter at West Service Center when it's dirty. Your vehicle engine will thank you.

Give us a call.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

 

 

Categories:

Maintenance

Are Modern Vehicles Maintenance Free?

In our auto video today we'll be talking with Alan Peterson about myths surrounding automotive maintenance. You can lump these myths into the statement that "modern vehicles are so reliable, they are virtually maintenance free."

Any good myth has some elements of truth. No offense to Chesapeake Bigfoot fans, but this maintenance-free myth has more evidence than most. If we look at some isolated areas of auto maintenance, we could conclude that maintenance isn't so important. But other areas would just as easily lead you to believe that maintenance is more important than ever.

Here are some examples for our friends in Chesapeake.

  • Some vehicles in Chesapeake no longer require chassis lubrication. They're made with self-lubricating materials and have sealed joints. There's literally no way to grease those joints.

-Chalk one up for the myth.

On the other side, some vehicles come with sophisticated variable valve timing. A lot of complicated parts are up in the valve train that didn't even exist not that many years ago. These parts are very vulnerable to oil sludge.

  • So, skipping an oil change here and there could lead to very expensive damage.

-A point to maintenance.

  • Electronic ignition has eliminated replacing points.

-Myth gets a point.

  • Fuel injectors on direct injection engines are very expensive to replace so one must be sure to get a fuel system cleaning on schedule.

-Point for maintenance.

I think you get the picture. As automotive technology advances, it eliminates or reduces some maintenance requirements. And maintenance becomes more critical for some items. Most others remain very similar to what they've always been.

So the maintenance mindset is still important for car owners in Chesapeake if we want our vehicles to last a long time. The checklist may change over time, but there'll always be a check list. Your friendly and professional service advisor at {[ Shop }} can answer any questions you have about your vehicles maintenance schedule.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com


 

Categories:

Maintenance

Busted: The Maintenance-Free Myth in Chesapeake

There's a segment of the Chesapeake area population that's not committed to proper vehicle maintenance. drive

Now, the ignition system in your vehicle is electronic and controlled by the engine management computer. Spark plugs rarely get fouled and will last for as much as 100,000 miles (160,000 kilometers). So tune-ups used to force you in to West Service Center for service, and while you were there you just took care of whatever else was on the list.

Also, in recent years, a large percentage of new vehicles in Chesapeake have been leased. These folks plan on turning the vehicle in after two or three years, so they haven't focused on the maintenance that helps a vehicle last longer.

Given all that, what's the benefit to keeping up with factory scheduled maintenance? Well, your vehicle will perform better and return better fuel economy.

Those benefits pay for themselves as they go along. The big plus is that major repairs are prevented. And these aren't just repairs that are a long way off. Modern vehicle engines are far more sophisticated and have many parts that are in critical need of proper lubrication. Missing just one oil change can allow oil sludge to start forming. Sludge clogs small engine passages, robbing parts of the lubrication they need. An expensive failure could easily occur within two or three years.

And modern engines require more sophisticated fluids. Because of the different types of materials that are used to make auto parts, things like aluminum, plastics and steel, different types of additives are required to protect automotive components from corrosion. These additives deplete with time as well as with use.

Taking care of the little things now prevents big problems later. At West Service Center, we have been taking care of all those little things for years. Your vehicle still needs to be taken care of – it's just that some of those points of care have changed with automotive advancements. The need for proper maintenance in Chesapeake drivers vehicles did not go away.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Maintenance
904 Cavalier Blvd Chesapeake, VA, 23323 (757) 487-4420
West Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call West Service Center (757) 487-4420 if you have any issues in accessing any area of our website.