Yearly Archives: 2024

Differential Essential (Differential Fluid Exchange)

What's the dif? To an automotive technician, it's the differential, a part of your vehicle that helps direct power from the engine to the wheels.  The differential is a gearbox that enables the drive wheels to turn at different speeds (they do that when you turn).  

Inside the differential is a fluid that makes sure those gears and other parts are lubricated since there are a lot of metal moving parts in there.  (Your vehicle may have more than one differential in it depending on the drivetrain.) 

As you can imagine, it's important that the lubricant in those differentials do its job.  Otherwise, the gears may be damaged by heat and friction. The more you drive your vehicle, the more likely it is for that lubricating fluid to break down.

So, it's important to have the differential fluid exchanged every so often.  Your vehicle's manufacturer recommends how often your model should have that done, but a common interval is every 30,000-60,000 miles/50,000 km-100,000km.  Regular exchange of differential fluid can reduce premature wear of the gears inside.

Scheduled maintenance goes a long way to preventing differential problems, but sometimes when they begin to fail, you may hear the vehicle sounding a little louder than usual where the differentials are located.  

When it comes to changing the differential fluid, some have a drain plug in them. Others require the entire cover to be removed to drain the fluid.  There are often gaskets that must be changed at the same time to make sure there are no leaks.
Now when someone asks you, "What's the dif?" You’ll know how essential the differential is and how to keep it running in top shape.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

It's (Not) Complicated (Engine Air Filter)

While many components of your vehicle are complex and composed of lots of mechanical and electrical parts, there's one that isn't complicated but still important.  It's your engine air filter.

(And, we should point out, the engine air filter isn't to be confused with the cabin air filter.  The cabin air filter cleans air that goes into the passenger compartment while the engine air filter cleans air that goes into the engine itself.)

Why does your engine need a filter? Think of all the stuff–dirt, dust, and debris in the air¬–that gets kicked up on the road.  If that were to go unfiltered into your engine, it could damage other components.

There are many different materials used in an engine air filter, including paper, cloth (frequently cotton), and other synthetic fabrics.  The material is usually folded tightly to maximize the filtering capability over a relatively small surface.  

Before computers were employed to determine the proper mix of air and gasoline, a dirty air filter could contribute to a decline in fuel economy.  But a study of engine air filters done by the U.S. Department of Energy in 2009 found that in modern fuel-injected engines, computers can maintain the correct air/fuel mix even when an engine air filter is really dirty, minimizing effects on fuel economy.

That same clogged air filter, though, can affect your vehicle's performance, mainly how much power and acceleration it delivers.  In testing three different vehicles, a dirty air filter made the vehicles slower by about 6-12%.  That's something you'd definitely notice if you were driving.

But it happens slowly, over the course of several months, so you might not even know your engine air filter is dirty unless you bring it to us and have a technician inspect yours.  

There are many different types of engine air filters, from the ones made by the original vehicle manufacturer to aftermarket ones.  Some can increase your engine's performance; some can be washed and re-used but are generally more expensive.

Your service advisor can recommend several options for you, depending on the type of vehicle you drive and your driving habits.  Dirty, dusty roads will require more frequent engine air filter changes than cleaner drive routes, and each vehicle manufacturer recommends when your filter should be changed.  Keeping it clean will help your engine breathe a little bit easier.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Motor Oil?The Synthetic Advantage (Synthetic oil vs Conventional)

You’ve probably already heard that regular oil changes are extremely important for the health of your vehicle’s engine. That’s sound advice.  But what you might not know is when it comes to motor oil, the real thing may not be the best thing for your engine.

There are different types of motor oil:
•    Conventional oil, extracted from the ground and refined.
•    Synthetic oil, manufactured from high-quality base oils and artificially-made chemical compounds.
•    Synthetic oil blend, a mixture of conventional and synthetic oils.

The first thing you need to know is that most new engines require synthetic oil.  If synthetic oil is recommended for your car – you MUST use it.

For the rest, there are many advantages to using synthetic oil over conventional oil. 

•    Synthetic oil provides better protection for your engine while helping it to perform better.
•    Conventional oil breaks down over time, while synthetic oil lasts longer.
•    Synthetics can stand higher temperature extremes, both heat, and cold.

Synthetic oil can be a better choice if you live in an extremely hot or cold climate or put a lot of strain on your engine by towing or carrying heavy loads.  It also may be good for older engines that sometimes have a tendency to develop sludge. 

Synthetic oil is a more expensive option, but you likely won’t have to have your oil changed as often.  Some synthetics are recommended to last 10,000-15,000 miles/16,000-24,000 km between changes. 

You might also consider a synthetic blend that gives you some of the advantages of synthetic oil at a lower cost. Have a talk with your service adviser about recommendations for what will best suit your vehicle and driving habits. 

It’s interesting to note that in recent years, more than one out of two vehicle owners are opting for synthetic oil or a synthetic blend when they get their oil changed. Sounds like they’re on to something. In the long run, if you have fewer oil changes with synthetics, you’ll use less oil, a bonus for our environment. 

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Oil Change

Making Sense of the O2 Sensor (Oxygen Sensor Replacement)

As you know, today’s vehicles rely on a lot of computers in them to keep them running clean and efficiently.  Those computers depend on information delivered by several sensors throughout the engine and exhaust system.  And one of the most important is the oxygen sensor.  

Known as the O2 sensor for short, it looks for too much unburned oxygen that has made it into the exhaust. That signals something isn’t right with the engine’s air-fuel mixture.  The sensor sends signals to the engine’s computers, which can then make adjustments to make sure the engine is running as it was designed to.

Some vehicles can have several O2 sensors, and since they can measure oxygen at various points in the combustion/exhaust process, the computers can pinpoint where the problems lie.  For example, an O2 sensor can detect how much oxygen is coming out of the engine’s combustion chamber, and another one can measure oxygen coming out of the catalytic converter.

As you can see, it’s important that those O2 sensors are working correctly.  If they’re not, the computer is getting bad information.  Garbage in, garbage out. That can result in lousy fuel economy and excess pollution coming out of your tailpipe. It can also affect your vehicle’s performance.  Sometimes your Check Engine light will illuminate when one of your O2 sensors goes bad.  Or you may notice your engine misfiring or idling roughly. 

If you notice any of these symptoms, bring your vehicle on in, and a technician will pinpoint the trouble spot.  

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Exhaust

Braking Good (Brake Drum Replacement)

Maybe your vehicle feels like Breaking Bad.  In other words, when you brake, things are bad.  You may find it takes you a longer distance to stop, you feel a vibration, or it’s pulsating when you depress the brake pedal, or perhaps your vehicle pulls to one side.

Those can be symptoms of failing brake drums.  While a lot more vehicles these days have disc brakes, many vehicles still have brake drums, almost always in the rear wheels. The drum is a cast iron shallow cylinder that surrounds the other parts, including curved brake shoes that press pads against the drum to slow you down or stop the vehicle.

Any time you have things going wrong with your brakes, you should get them fixed soon.  Safely operating any vehicle depends on having the brakes be able to slow and stop you dependably.  It can make the difference between avoiding a collision and having one. 

When you bring your vehicle in, a technician will inspect your braking system. Depending on the wear, drum brakes can be resurfaced or replaced. Sometimes it’s cheaper to replace the drum than to resurface it.  It’s important for all the other brake system components to be inspected first and all worn parts replaced.  

Most of the time, when you have your drums resurfaced or replaced, the brake shoes should be replaced at the same time. You have brakes at each end of your axles, and the same brake service should be done at both ends so that both sides can have consistent, even stopping power. 

Your brakes can save your life.  If their braking power is bad, you owe it to yourself and others on the road to let us help make them good again.  Good and safe.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Brakes

Avoiding Exhaustion (EGR Valve Replacement)

No, ERG isn’t the sound a pirate makes.  It’s a part in your vehicle that recirculates exhaust gas to reduce certain gases and pollutants in the atmosphere.  In fact, ERG stands for “Exhaust Gas Recirculation.”

One gas our vehicles may make when they burn fuel is nitric oxide, which can play a big role in creating smog and acid rain.  It’s better for our planet if our vehicles aren’t spewing that into the air.  

One inventive way of reducing it is by taking the exhaust and channeling it back to the vehicle’s air intake system. When it travels through the engine again, its composition is changed, and it comes out cleaner.  It also helps the engine be more efficient.

The EGR valve can fail after a while, and some signs you may notice are the engine is miss firing, it may suddenly lose power or your Check Engine light may come on.  You may also see your fuel economy decrease or hear your engine knock. A bad EGR valve can also make your vehicle fail an emissions test.

There are several different types, including newer ones that are electronically controlled rather than working on vacuum pressure.  They are found in newer gasoline and diesel vehicles. If you notice any of the symptoms of a failing EGR valve, bring your vehicle in so a technician can check to see if your EGR is still up to its “exhausting” job.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Exhaust

Getting Off to a Running Start (Starter Replacement)

When you start your vehicle’s engine, there’s another motor that makes that whole process possible.  It’s called the starter, and it’s a small electric motor that gets your vehicle running.  

As you can imagine, it’s quite a chore for a little electric motor to turn over the big engine that powers your vehicle.  And after hundreds of successful starting missions, after a while, it will start to give out.

You’ll know the starter is starting to give up the ghost when it turns too slowly or sometimes doesn’t do anything when you turn on the ignition.  Maybe it makes funny noises like grinding when you try to start your vehicle or maybe there’s just a click. Those are all reasons to get your vehicle over to us so we can see what’s going on. 

A technician will make sure the problem is the starter and not in the battery, a switch, or other electrical component or connections.  If all of those are ruled out, your starter will be replaced.  The technician will also make sure all the cables and connections to the battery are clean and solid.  

Often starter problems come on gradually, and they often give you advanced warning that it’s time to have it fixed—before you find yourself frustrated— and stranded.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Your Vehicle's Other Power Plant (Alternator Replacement)

Your vehicle's engine is probably the first thing that comes to mind when you think of a power plant.  But it has another power source that is vital as well: the alternator.

The alternator is what puts out the electricity that powers such things as your lights, power windows, sound system, and navigation.  Maybe you've started seeing those electrical components behaving in strange ways.  Maybe your power windows are going up and down a little bit more slowly than they used to.  Or perhaps your engine doesn't start as easily or is misfiring.  

Other signs of a failing alternator are headlights that are either brighter or dimmer than usual.  If your battery keeps going dead, it could be that the alternator isn't recharging it.  

The alternator has to get its power from somewhere, and in vehicles with internal combustion engines, that power comes from a drive belt powered by the engine.  Sometimes that belt can fail.  If you hear a whining sound, it could mean bearings in the alternator aren't turning as freely as they used to. You could even notice a burning smell.  Oh, and when you see your battery light illuminated on your dash (it looks like a rectangle with a - and + inside), it may be warning you that your alternator is not healthy.

Bring your vehicle in to us for a diagnosis if you notice any of these symptoms.  If your alternator is bad, we can recommend a new or remanufactured one to replace it.  Some new alternators are warranted for life and remanufactured units usually are guaranteed as well.  

It's important to your vehicle's health to have its alternator putting out the right power consistently.  It may not be as well known as the other power plant under the hood, but it's a vital part of helping your vehicle run the way it is designed to.  

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Alternator

Bump in the Road (Alignment)

There's something you can do that helps your tires last longer, wear more evenly and your vehicle handle better.  "Sign me up," you say! Wondering what that is? It's aligning your wheels, and it will literally point you in the right direction when it comes to a better and safer driving experience.

When your vehicle was designed, the engineers made sure your tires were all pointing the same way by designing the suspension to make optimal contact with the road. That way the ride is smooth, you don't feel vibrations or shimmying and your vehicle travels in a straight line, without pulling to one side or the other.

Unfortunately, your vehicle is not brand new; time and distance take their toll.  After hitting countless bumps, potholes, or the occasional curb, your suspension gets knocked a little out of kilter.  Those precise angles the engineers planned on for your vehicle? They get out of whack

Uneven or premature tire wear is one of the first signs your alignment may be off.  If you are driving straight and your steering wheel isn't pointing straight, that's another indication alignment might need checking. Tire squealing can also be a clue.

When you bring your vehicle in for an alignment, we use equipment designed to measure the tilts and angles of your suspension's parts.  The technician will also check to see if any of the vehicle's suspension components are worn or broken.  We will also check your steering angle sensor to make sure it's set properly. 

The process is different for vehicles that are front-wheel drive, rear-wheel drive, all-wheel drive, or 4-wheel drive. 

After your alignment, your tires should wear more evenly, your steering should be straight and your wheels vibration-free.  If it's been a while since you've had your vehicle aligned, bring it in and we'll check it.  Usually, your alignment will be a little off after one or two years of driving, and it's wise to follow your vehicle manufacturer's recommendation for how often your model should be checked.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Alignment

U and your U-Joints (Lubricate U-Joints)

If your vehicle’s power goes to the rear wheels, then you have something called U-joints in the drivetrain. U-joints are connectors that allow the rotating power from your vehicle’s engine to deliver its power through a driveshaft to make the rear wheels rotate.  You need U-joints because the surfaces you drive on aren’t perfectly flat, and the driveshaft has to allow for some flexibility when you are traveling over uneven surfaces.

As you can imagine, the U-joints have to move and flex a lot as your vehicle is going down the road.  They have bearings in them to allow that flexibility, and those bearings are lubricated when your vehicle is made.  Some U-joints have lifetime lubrication and are not designed to be serviced.  When they fail, they have to be replaced.  Others have grease fittings on them that need periodic lubricating by a technician at intervals recommended by your vehicle’s manufacturer. 

There are signs you can look for that your U-joints need attention.  You may hear a clunk when the gears shift into drive or reverse.  You may feel your vehicle vibrate as you move down the road.  Other signs are leaks at the back of your transmission or a banging sound right before you lose power.  Sometimes, though, if you wait until you notice these symptoms, the U-joints may already be damaged.  

That’s why it’s important that your vehicle’s U-joints be periodically inspected and lubricated.  At the same time, a technician should thoroughly inspect the driveshaft and other connected components.  

Keep your U-joints in good shape, and both of U will continue to enjoy years of reliable transportation.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Steering
904 Cavalier Blvd Chesapeake, VA, 23323 (757) 487-4420
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