Chesapeake Auto Repair

Most Chesapeake drivers are too young to remember life before power steering - cranking those great big steering wheels! It was a pretty good workout. Now power steering is standard. Let's look at how it works. The heart of any power steering system is its pump. The pump pressurizes the power steering fluid that provides assist for steering. Most pumps are driven by a belt that is run by the engine; a few are electrically powered. A high-pressure hose passes fluid from the pump to the steering gear. A low pressure hose returns the fluid back to the pump.

These hoses can develop leaks, so it is a good idea for Chesapeake drivers to have them inspected at every oil change. Low fluid can damage the power steering pump. That is why power steering fluid level is on the checklist for a full-service oil change. The fluid needs to be compatible with the hoses and seals, so check your owner's manual for the right type - or just ask your friendly and knowledgeable pros at West Service Center in Chesapeake.

The fluid cleans, cools and lubricates the power steering system. It breaks down as the years go by and collects unwanted moisture, so Chesapeake drivers need to replace it from time to time. Many vehicle manufacturers specify power steering service intervals. Unfortunately, this important service is sometimes left off the car maintenance schedule for many of us. So, when in doubt, every 25,000 miles/40,000 km or two years is a good fallback. Your technician at West Service Center will use a detergent to clean the system, flush out the old fluid and replace it with the good stuff.

Here are some  warning signs of trouble with your power steering: It's harder to turn the wheel, there's erratic power assist, you hear loud whining coming from the pump (which may be difficult to hear over the loud whining coming from the backseat), you have to top-off the fluid frequently, or you hear squealing belts. Remember to never hold the steering wheel to the far right or left for more than a few seconds at a time. That will wear out your power steering pump quickly.

Other steering components can be bent or damaged from wear or hard knocks: ball-joint, idler-arm, steering-gear, steering-knuckle and tie rod to name a few. Warning signs here are steering play, wandering, uneven tire wear and an off-center steering wheel. An annual alignment check at West Service Center in Chesapeake will reveal bent or damaged steering components.

Most SUV's, pick-ups and rear-wheel-drive cars need regular front-wheel-bearing service.

The bearings should be cleaned and inspected. If they are excessively worn, they need to be replaced. The bearings are then repacked in clean grease. The team at West Service Center also recommends the wheel-seal be replaced when the bearings are serviced. Like everything else, check your owners' manual maintenance schedule. It's usually required around every two years or 40,000 miles/64,000 km. If you drive through water in the Chesapeake area, the bearings will need service more often.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com
 

Things we don't expect happen to our vehicles. And let's face, no one really wants to spend money on an unexpected repair. But if you are putting off going to your vehicle repair facility because you're dreading bad news, you might just be putting off some good news.

There was one minivan driver who'd had the same van for years and never had a problem with the power sliding doors.  Then one day, the electrical switches in the door pillars stopped working.  The key fob would still open them, but the door switches wouldn't do a thing.

Of course, the van driver feared the worst: an electrical problem, a major computer failure, mice chewing up the wires.  So, he put off going into the repair facility for a couple of months.  One day, it was time for his regular oil change and the service advisor asked him if there was anything else going on with the van.  The owner mentioned the door problem but said he didn't want to spend a fortune on it.

He waited for his van, and it wasn't long before the service advisor came out with good news. The doors weren't working because a switch on the overhead console had been turned off.  (It was a safety feature to allow parents to disable them.) The owner had accidentally switched it when he was unloading the van.  It was the first thing the technician had checked. Flip the switch back and all was working as usual.

Another example? A mother was driving a minivan with her two kids inside on a hot day when she felt the front end shaking violently as she drove down the road. Fearing something major had broken in the van (and fearing for the safety of her kids), she pulled into a fast-food restaurant parking lot and started to look underneath to see if it was anything obvious she could see.

She couldn't see any broken parts, but she also didn't feel safe getting back in the van with her kids.  So, she called her local service facility and asked if they could send someone to look at it.  When the technician arrived, he took it for a test drive on the same road on which she'd described having the trouble.  Then he put her van up on the lift.  His conclusion?  Nothing was wrong with her van.  It was the street she was driving on.  Crews repairing it had left the surface full of potholes, and that was causing her rough ride.

Ultimately, what these two drivers feared would be an expensive trip to the shop resulted in each driver getting different news than they had expected.  One learned something new about his vehicle.  The other?  Well, the technician saw that her tires were badly worn and convinced her to get them replaced, perhaps preventing an accident and giving peace of mind for a mom with two kids.

Night driving in Chesapeake is not as safe as daylight driving as evidenced by the increased accident rate at night. Much of that is simply because it's dark outside.

Visibility is important to safe driving. Ninety percent of our driving decisions are based on what we see. And at night, we just can't see as much as we can during the day. In fact, if you have 20/20 vision during the day, your night vision is only 20/50. To translate, that means that an object you can clearly see 50 feet away during daylight, only becomes visible to you at 20 feet at night.

Reaction time is also related to visibility. Chesapeake motorists don't react to a situation until they see it. So at night, we're reacting to situations later just because it takes longer to see them. But we don't have to stop driving at night to stay safe. We just need to practice some preventive maintenance and vehicle care that will maximize our night vision.

The most crucial item that helps us see while driving at night is, of course, our headlamps. Chesapeake drivers should ensure that their headlamps are as bright as they can be. Headlamps dim over time, but they do it so gradually that it's difficult to notice. Because of this, experts recommend replacing headlamps once a year.

That's good auto advice for Chesapeake drivers, but it doesn't apply to all headlamps. Some vehicles use HID, or high-intensity discharge, headlamps. These are bright headlamps that are designed to last for the entire life of a vehicle. Depending on your vehicle, you may be able to upgrade to HID headlamps. Consult with your friendly service advisor at West Service Center to learn your options.

Most vehicles use standard or halogen headlamps. If you use standard headlamps, you might want to upgrade to halogen, which offers a brighter headlight. Halogen headlamps come in a variety of grades, so evaluate your options the next time you replace your headlamps and upgrade if you want a better light.

It won't do much good to upgrade or replace your headlamps, however, if your headlight lens is dirty or yellowed. Studies have shown that about 90% of the vehicles on the road have impaired headlights due to dirty or yellowed headlight covers. You should get into the habit of washing your headlights every time you gas up. Simply grab the window washer squeegee, run it over your windows, then swish it across your covers. No cost involved at all.

Plastic headlamp lenses yellow or become hazy over time. If your lenses have this problem, they can be restored with a special polishing process. You may be able to get this done at your Chesapeake service center. If not, they should be able to tell you where you can.

Now, what good is a quality headlamp if you can't see through your windshield? Your windshield needs to be clean and streak-free if you plan on driving at night in Chesapeake. You should also keep your windshield washer fluid replenished and your wipers in good condition.

Wiper blades should actually be replaced twice a year. The changing of the seasons at spring and fall, or Daylight Saving Time, can be a good reminder to do this. And while you're at it, fall is the perfect time to replace your headlamps. Those long winter nights add up to a lot more night driving for people in Chesapeake.

Stay alert. Stay awake. And keep those headlamps burning bright.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

You may have had a friend whose vehicle was the victim of hungry rodents.  After all, mice, rats and squirrels—even rabbits—have been known to gnaw on wires in engine compartments, causing vehicle electrical systems to go haywire.  They can disable a vehicle completely and be very expensive to fix.

In 2017, some drivers noticed their vehicle's wiring was being chewed and found out the automaker was using a relatively new material for covering their wires: soy.  Many of the repairs to their new vehicles weren't covered under warranty by the manufacturer when it was discovered rodents were eating the wiring.  So the owners filed a class action suit, saying the soy covering was essentially baiting the critters. 

The automakers tell a different story, saying mice, rats and squirrels have been chewing through wire insulation long before it was made out of soy. 

Regardless of what the insulation is made of, vehicle owners should make sure rodents aren't chowing down and creating a problem in the engine compartment.  They can have their repair facility check for these signs:  Little bits of acorns, leaves, chewed up plastic and animal droppings in the engine's nooks and crannies.  Using a black light, your technician can detect animal urine, a sure sign that they've been using your engine compartment as a warm apartment, a nest and a dining room. 

You can take steps to prevent rodents from chomping your vehicle's parts.  Honda—one of the vehicle manufacturers that uses soy-based wiring covering—makes a rodent tape.  It contains a spice called capsaicin that rodents find too hot to handle.  Other preventative measures include installing metal mesh around wiring harnesses or spraying the engine compartment with special rodent-repellants. 

Rodent damage can cost one vehicle owner thousands of dollars to fix, not the kind of bite anyone wants taken out of their bank account. 

There's a gauge that many vehicles have that says RPM on it.  And there are a lot of people who either don't pay any attention to it or don't even know what it is. Here's why it's a good gauge to know about.

It's called a tachometer, and that "RPM" label means it is measuring how many revolutions per minute (RPM) the engine is turning.  Automotive experts know that a vehicle's engine can be damaged if it turns too fast (revving too high) or too slowly ("lugging" the engine).

A tachometer (sometimes called a tach) is almost a "must-have" gauge for vehicles with a manual transmission; the driver has to manually change gears; the tach helps the driver know when revolutions are in the optimal range.

Some say you don't need a tachometer if you drive a vehicle with an automatic transmission. It's true that most drivers of automatics don't even look at it.  But there are times when paying attention to the tach can help you prevent an expensive repair.

Here's a good example.  Manufacturers now build many of their automatic transmission vehicles with shift paddles.  They let you shift gears without a clutch. That's manual shifting, and drivers need to know they're not revving the engine too high. That's where the tachometer comes in, since it shows you visually when you are in the red zone (RPM too high).

Here's another way the tach can help you: fuel economy. Generally speaking, the lower the RPM, the better the fuel economy. It's not good to go too low, of course, and the tachometer will help you find that spot of maximum efficiency.

You can also spot problems by paying attention to the tach.  When your vehicle stays in first gear longer than usual (higher reading on the tach), then the RPM dip lower than usual after shifting, it may be that your vehicle's transmission is skipping a gear.  Plus, if your vehicle's RPM go up but your speed doesn't, it could mean your transmission is slipping.  Either situation should be checked by a trained technician.

If your commute takes you down some long grades, you might like to put your vehicle in a lower gear to help slow down the car (and not burn up the brakes). Having a tachometer keeps tabs on when your engine is revving too high.

So, consider the tachometer a "bonus" gauge.  It's one more helpful assistant that can help you spot and prevent problems in your vehicle.

Have you ever thought about all the little things we do to keep our lives running smoothly - like vacuuming? It makes a room feel fresher and more comfortable. We may not consider that we're also prolonging the life of the carpet by keeping it clean. But Chesapeake drivers don't always extend those good habits into the garage. Our vehicles need regular maintenance just like our rugs need vacuuming. We may not notice a difference in the feel or appearance of the vehicle, but just as cleaning a carpet carries the hidden reward of prolonging its life, maintaining our vehicles incurs a hidden reward that becomes noticeable at Chesapeake gas stations.

When it comes to reduced fuel economy, there are two culprits: increased friction and inefficient fuel combustion. That means that anything Chesapeake drivers can do to decrease friction and increase the efficiency of their engines will translate to savings on fuel. Friction increases the amount of energy it takes to move something. So if we can reduce friction, we can decrease the amount of fuel it takes to run our vehicles. Engine oil is usually at the heart of friction problems in an engine. Too little oil means parts are not getting lubricated, which increases friction; dirty oil doesn't lubricate as well as clean oil. So one secret to good fuel efficiency is to stay on top of oil changes. Don't skip them and don't procrastinate. The same auto advice applies to transmission fluid. Keep it full and keep it clean, and your vehicle will run with less friction and better fuel economy.

If your tires are underinflated, it increases the friction between the tire and the road. Again, there is increased drag, and it takes more fuel to move your vehicle. Chesapeake drivers should check their tire pressure every month and keep their tires properly inflated.

Alignment and brake problems can also increase friction. Besides saving fuel, keeping these systems in good repair has the added benefit of saving you on tires and brake pads. These items wear out more quickly when the alignment is off or when the brake system isn't in good working order. Talk to your friendly and knowledgeable service advisor at West Service Center.

The second culprit that stealthily steals our gas is inefficient fuel combustion. It depends on the engine getting the right amount of clean fuel to the right place with the right pressure at the right time in the right pattern. The key to peak engine performance is to keep the fuel system clean. Varnish and gum can build up in a fuel system, which will interfere with the fuel injectors. The fuel injectors are responsible for all those “rights” we spoke of. If they're dirty, amounts, timing, pressure and spray patterns can all get out of whack. The result? Reduced fuel efficiency. A fuel system cleaning at West Service Center in Chesapeake can get your injectors back on track, improving performance and efficiency.

There are a few other maintenance items that can improve your fuel economy. One is to replace your PCV valve when it gets sticky. This valve allows unburned fuel in your engine exhaust to return to the engine. Chesapeake drivers can also replace worn spark plugs and dirty fuel filters. A well-maintained vehicle will require fewer repairs and save at Chesapeake gas pumps.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Your alternator makes electricity to start and run your engine and all of the vital electrical systems in your vehicle. That’s everything from the on-board computers to the turn signals. And of course there is the entertainment system, seat heaters, power windows and everything you plug into the power outlets. After your alternator makes enough electricity to do all that, it recharges your battery with what’s left over.

When Chesapeake drivers constantly have a low or dead battery, the alternator is usually a prime suspect. However, the alternator is just one vital component of the starting/charging system, and a problem with any of the other components could be the actual cause.

In addition to the alternator, the charging/starting system includes the battery, starter, serpentine belt system and all of the electrical cables that connect them. Your West Service Center service advisor has a systematic process of testing components and connections to get to the source of your trouble. The initial symptoms determine where to begin the diagnostic process, and he follows the procedure until he tracks down the culprit.

For example, diagnostic tests at West Service Center could reveal that the alternator is not generating enough electricity to keep the battery charged. Is the alternator bad? Not necessarily. A worn serpentine belt tensioner could be allowing the belt that spins the alternator to slip. So the perfectly good alternator is not spinning at the proper speed. The solution for Chesapeake drivers is to replace the serpentine belt system – not the alternator.

The good news for Chesapeake drivers is that our highly-trained technicians at West Service Center can properly diagnose all your vehicle troubles and make the necessary repairs to get you back on the road in Chesapeake.

Give us a call.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

If you haven't shopped in the Chesapeake area for a new vehicle recently, you're likely to experience some sticker shock. It seems everything is costing more these days. And when you consider the price of auto financing in Chesapeake, and insurance, the idea of hanging on to your old vehicle for a few more years gets even more attractive.

On the plus side, vehicles these days are engineered to last for 150,000 miles (250,000 km) or more. So why don't they? Usually it's because Chesapeake drivers don't stay on top of preventive maintenance. Good vehicle care at professional automotive service centers like West Service Center in Chesapeake is the key to getting the most mileage out of your vehicle.

Too often, Chesapeake vehicle owners are inclined to wait until their vehicles develop an obvious problem and take them in for repairs instead of maintenance. Repairs can be expensive, but allowing routine vehicle maintenance to slide also has the invisible cost in shorter life expectancy for a vehicle.

For example, the fluid in your coolant system becomes corrosive over time and should be replaced periodically. If not, it can damage the radiator and other engine parts. Talk to our pros at West Service Center. Over time, this damage can build up until these parts have to be replaced.

The same goes for the power steering system, brake fluid, air conditioning refrigerant, differential fluid and transmission fluid. All of these fluids need to be replaced on schedule or you risk causing serious damage to your vehicle and shortening its life span.

If oil is not replaced on schedule, your engine can build up oil sludge, which can also lead to serious engine damage. Insufficient oil can also eventually cause your engine to seize. Brake pads should be replaced before they are completely worn down. This prevents expensive damage to rotors and/or drums. Again, your West Service Center pros can advise you.

Belts and hoses should all be inspected regularly. If they are showing signs of wear, they need to be replaced. If belts break or hoses begin to leak, the results can be repair bills. Again, this can significantly reduce the life expectancy of your vehicle.

Most Chesapeake drivers recognize the wisdom of keeping up with preventive maintenance. But we also have a lot of other responsibilities on our plate. Vehicle care just doesn't get to the top of our list until it becomes an emergency. Unfortunately, that emergency usually means repair bills, which always seem to add up to more than the preventive maintenance at West Service Center would have cost us.

So take some good auto advice and develop a relationship with a certified service center located near your Chesapeake area neighborhood. At West Service Center, we value the relationships we have established with our clients. We keep track of our customers' vehicle needs and help them keep its maintenance on schedule. We know you have a lot of other things to keep track of.

As far as car care goes, the old adage “a stitch in time saves nine” holds true. At West Service Center, we rephrase it as “a dollar now saves $10 later.” Or $20. Or $100. Or more.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Synthetic motor oil has been around for a long time, and more and more new vehicles are leaving factories with synthetic in their engines. But a lot of drivers don't really know much about it.

Let's start with conventional oil – the kind folks are used to. Conventional oil is made up of naturally occurring hydrocarbon chains, which means its molecules are long and have various lengths. Like a pile of pencils, some of them new and some of them used.

Synthetic oil is man-made. Its molecules are more uniform and regular in shape – more similar to marbles than pencils. Some synthetic oil starts with a petroleum base that's modified and others are entirely synthesized from other materials.

Synthetic motor oil works better in both hot and cold temperatures. It's more chemically stable so it doesn't readily evaporate or break down in the high heat produced inside your vehicle engine. This means it resists turning to sludge, which is a real engine killer.

Remember that marbles and pencils thing we were talking about? Well, that makes synthetic oil slipperier than conventional oil which means less friction in your engine. Your vehicle engine runs cooler, wears less and lasts longer. You also get a boost in power and maybe even an improvement in fuel economy.

Synthetic oil also lasts longer so you change it less often – which is great for the environment. With longer oil change intervals, you need an oil filter specifically built for the longer service life of synthetic oil. Talk with your friendly and knowledgeable West Service Center service adviser about synthetic oil and synthetic blends – they might be just what you need to improve engine performance and extend the life of your vehicle.

Give us a call.

At West Service Center, we occasionally see severe tire damage that could have been prevented with proper wheel alignment. During a West Service Center alignment service, your vehicle is put on an alignment rack where the tires, steering and suspension parts are inspected for problems. Then the alignment is charted and checked against the vehicle factory settings. Adjustments are made to bring the wheels back into alignment. This gets all four wheels moving in precisely the same direction.

If you don't remember hitting a pothole, how do you know if your wheels are out? The most obvious sign is that your vehicle pulls to one side. Also, your steering wheel may not be centered when you're going straight. If you're in the habit of checking your tire wear regularly, you may notice the edges of one or more tires rapidly wearing down. You should have your Chesapeake auto service center look it over. Of course, if you've been in an accident, you should get your alignment checked.

It's not surprising that a forceful impact can seriously knock tires out, but remember that a series of smaller ones can add up. That's why your vehicle manufacturer recommends periodic alignment checks. If your vehicle owner's manual doesn't advise a specific interval, once a year might be appropriate. Check with your West Service Center service advisor. As with most other preventive maintenance services, the cost of the alignment is a heck of a lot cheaper than having to purchase new tires earlier than expected.


Give us a call.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com