Chesapeake Auto Repair

Changes in vehicle design and manufacture have resulted in changed fluid requirements for our vehicles. With the sophistication of engines, transmissions, differentials, etc., it's best for Chesapeake residents to always use the proper type of fluid for their vehicle. Using incorrect fluids can actually damage your engine.

As engines have become more sophisticated, new weights (or grades) of engine oil have been introduced. Today, there is a much wider range of weights for engine oil as well as a variety of formulations for different types of engines.

Transmission fluid, brake fluid and coolant/anti-freeze have changed because the materials that go into making the systems they protect have changed. The fluids in our vehicles generally have two jobs: to lubricate and to prevent corrosion. The fluids formulated for your vehicle are specifically designed to protect the materials that make up its engine parts. Using the wrong fluid may leave some parts vulnerable to corrosion. Further, using the wrong fluids can also void your vehicle's warranty. So West Service Center recommends Chesapeake drivers follow the fluid recommendations in their owner's manuals.

Vehicle fluids, including engine oil, are also designed in special formulas for higher mileage vehicles. These formulas contain additives that help clean older engines and transmissions as well as recondition older seals and gaskets. These fluids are perfectly okay for your vehicle as long as you match the original fluid recommendations in your owner's manual. In other words, a high-mileage oil is fine as long as it is the same weight as the oil recommended by your vehicle's manufacturer.

Good vehicle care always includes proper attention to your vehicle's fluids. Understanding and using correct fluids will keep your vehicle running well and will help prevent early corrosion and wear of vital engine parts.

Talk to your West Service Center service advisor for more information.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

When you drop your vehicle off at West Service Center in Chesapeake, they don't just poke around under your hood looking for stuff to do. West Service Center professionals have lists and procedures they follow for different types of service. First of all, your Chesapeake service center will note the mileage on your vehicle. They'll then check to see what inspections and services the vehicle manufacturer recommends for a vehicle of your make, model and mileage. If you are a regular customer, they will also check your vehicle's history.

If the vehicle manufacturer's recommendations go beyond the services you've ordered, they'll let you know. They'll also indicate whether those services are urgent or if you can wait a while to take care of them. The West Service Center pros won't do work that you don't agree to.

They will, however, perform inspections while they're servicing your vehicle. They'll check belts, filters and fluids. They'll check your windshield wipers for wear. They'll let you know if there's an urgent problem that needs taken care of, and they'll give you a heads-up about problems that might be developing. If repairs or services are in order, you are given options based on driving needs and budget.

You can think of it like a trip to the dentist for a check-up. The dentist will check if you've had x-rays recently. If not, he'll get your permission to take new ones. Then the hygienist will clean your teeth and check your gums. At the end, the dentist comes in and inspects your teeth. You'll be told if you need any work done, about problems that are developing, and if anything is urgent. You'll be given different care options and recommendations on where to get work done that is beyond your dentist's usual purview. Then you'll be sent to the front desk for appointments and paperwork.

These procedures make sure your teeth are in good working order and that you are apprised of any problems. Then you can make a decision as to what work you want done and when. West Service Center in Chesapeake operates the same way. They want Chesapeake drivers to be able to make informed decisions about their car care.

Preventive auto maintenance is a lot like dental check-ups. Small problems can quickly develop into big ones. A cavity becomes a root canal. A dirty filter becomes engine damage. Skipping check-ups for either your teeth or your vehicle can lead to repairs.

West Service Center follows industry guidelines. A part is replaced only if it can no longer perform its function, no longer meets its design specifications or is missing – or if you ask for upgraded performance. Your West Service Center service advisor will recommend a part be replaced if it is showing signs that it will soon fail.

Dentists often offer services that go beyond routine care, such as teeth whitening. Service centers also offer Chesapeake drivers help with upgrades to a vehicle. They'll know what parts are needed and how to perform the work so that safety and performance aren't compromised. You can rely on the pros at West Service Center for good auto advice.

The next time you're headed to the dentist's office, think about the vehicle you're riding in. Is it time for it to get a check-up, too?

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Do I keep my old vehicle or buy a new one? It's a question most Chesapeake drivers ask themselves at some time or another.

Generally, what it comes down to is the choice between a car payment and the possibility of repair bills. Most of the time, we want to choose the car payment because we don't like the inconvenience and uncertainty of vehicle repairs. But that payment has a detrimental effect on our budget and bank account.

Edmunds.com is a great website to help you with your decision. This site uses repair histories to calculate the average repair bills for specific makes and models of cars. You can plug in the information for your vehicle and get an estimate on what it will probably cost you to continue owning that vehicle.

Now, Edmunds.com isn't a crystal ball. It can't know what will happen to your specific vehicle. But it can guide you in knowing how much money to budget for the repair and maintenance of your vehicle. Ultimately, that can help you in your decision to buy a new vehicle or wait a few years.

For example, a five-year-old Camry V-6 is projected by Edmunds.com to cost about $96 a month, on average, to repair and maintain (at the time of this writing). Remember, maintenance costs are part of vehicle ownership, whether it's a new vehicle or an old one, so the projected cost for repairs on your five-year-old Camry average out to only about $50 a month. That's a whopping lot less than a new car payment.

If your vehicle is older than five years, you should also talk to your friendly and knowledgeable professional at West Service Center about its future. They are more familiar with the average cost of repairs for vehicles in your area and of specific problems they commonly see in particular vehicles. More importantly, they know you and they know your car. They can give you a heads-up on what repairs you may be facing in the near future.

Remember, the older your vehicle gets, the more important preventive auto maintenance becomes. Over time, vehicles accumulate wear and debris, and we just have to give them a little more attention. Getting to know your vehicle and its peculiarities is also good auto advice for Chesapeake drivers.

If you decide to keep your older vehicle, you may want to talk with your West Service Center service advisor about fluids specially formulated for older engines. These motor oils, transmission and other fluids are designed to clean older engines and automotive systems and recondition their seals and gaskets.

Good care at West Service Center in Chesapeake will keep your older vehicle on the road in Virginia. And that may be just the boost you need in this uncertain economy. It may even save you enough to be able to afford that new vehicle you've been dreaming about.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

If you're like most people and drive a gasoline-powered vehicle, you need to be up to speed on its fuel-related components.  They're pretty basic: the fuel, the fuel filter and the fuel pump.

The fuel's the easy part.  You probably gas up your vehicle yourself and, if you're like most drivers, price is a big factor in what you put in your vehicle. Maybe you think it doesn't matter what kind of gasoline you buy, but one major automobile association has found it does make a big difference. 

Their study showed that the additives that are put in different brands can affect your vehicle's performance.  Certain gasoline retailers sell gasoline that meets performance standards called Top Tier.  The detergents used in Top Tier gasoline help protect newer engines from carbon buildup and deposits on intake valves, all things that can affect how smoothly your engine runs, how it accelerates and what kind of fuel economy you get.  You can check online or ask your service advisor where to buy Top Tier gasoline.

Another fairly simple component is the fuel filter. Depending on the age of your vehicle, you either have a separate fuel filter or one that's part of the fuel pump.  The fuel filter keeps the crud out of your engine's fuel injectors.  You'll get a hint that your fuel filter might be clogged if you notice your vehicle won't start, your power isn't what it used to be, your fuel economy is suffering or your Check Engine light is on.

Check with your service advisor to see what your vehicle manufacturer's recommendations are on how often to service your fuel filter.  Regular maintenance can prevent expensive repairs in the future. 

Finally, the most complicated part: the fuel pump.  As you may have guessed, it is the part that gets the gasoline out of the tank and into the engine.  If the fuel pump starts to fail, it can make a clicking or whining noise when your vehicle is running.  Your engine may misfire, lose power while driving or might be hard to start in the morning.  And that Check Engine light might go on.  One thing that helps prolong the life of a fuel pump is keeping your gas tank at least a quarter-tank full at all times.  It helps lubricate and cool the pump.  If you've detected some of the symptoms of fuel pump failure, tell your service advisor.

Knowing a little about your fuel system really can be a gas!

A big part of the service we provide at West Service Center for our Chesapeake customers is education. We want you to feel confident with your service decisions.

And we're always open to questions from our valued Chesapeake area customers. Even though we try to be proactive in our West Service Center automotive education, we sometimes get busy fixing vehicles and need a reminder. Please, just ask.

We've found our Chesapeake customers like the service reminders. They've grown to trust that our recommendations are based on the vehicle manufactures’ published maintenance schedules and that West Service Center is not just pulling them out of the air.

We know that people in Chesapeake live a busy life with a lot more to think about than wondering if it's time to replace the PCV valve on their vehicle. Part of our West Service Center service process is checking the vehicle manufacture's schedule to make sure we don't overlook service.

We hope Virginia drivers appreciate their courtesy inspection when they come into our Chesapeake facility for service. If we find something unexpected, it's good to know, and if we don't find anything wrong, you get a little peace of mind.

You know, customer satisfaction is very important to us at West Service Center. We want to run a professional and friendly Chesapeake automotive service operation. If we do, you'll keep coming back and recommend us to your friends.

Give us a call at 757-487-4420.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

If you drive, you know at some point, something's going to go wrong with your vehicle.  And sometimes, it's pretty easy to figure out what's wrong, like a flat tire.  But sometimes your vehicle's symptoms can be really puzzling.

One driver in Virginia was heading to work on a hot July day and noticed when he pressed the accelerator, sometimes it wouldn't do anything. He also noticed his cruise control wouldn't work and his traction control light was constantly on, very unusual.

He was trying to figure it out, but none of it made any sense.  His cruise control had always worked perfectly, his traction light never had gone on before and there was never any issue pressing on the accelerator.

It was time to take his car in for a professional diagnosis, and boy, was he surprised that it was a freak accident he'd had the previous WINTER that was the root of his problems.  You see, in January, his car had slipped on ice when he was in reverse and had gently tapped a tree.  That caused a tiny crack in his rear stoplight. 

That crack had gone unnoticed until that July day.  Turns out a summer rain allowed water to seep into the taillight casing, so this time when he drove to work, there was enough moisture inside it to cause his stop light to stick on.

When the stop light is on, the car's computer is programmed to act as if the driver is pressing the brakes. It also disables the cruise, accelerator and cruise control when the brakes are on, producing all of the symptoms.  Replacing the stop lamp switch fixed everything.

So, while some things that go wrong with your vehicle are pretty obvious, many seemingly defy all logic. That's when a trained technician can scope things out, replace the right part and get you going again.