Chesapeake Auto Repair

Your brake pads are the important parts that rub against the rotor (or disc) to slow and stop your car when driving in Chesapeake. They eventually wear down.

When your pads are worn too much, they won’t stop your vehicle as well. When the friction material is worn away, metal parts of the pad are exposed and you’ll hear a squeal or grinding sound.

That’s when Chesapeake drivers should replace their brake pads at West Service Center. Not only will new pads restore your stopping power, but replacing them on time will prevent damage to the rotor.

If your brakes are making noise, ask your West Service Center service advisor to inspect your brakes. Addressing problems early will restore your safety and prevent expensive brake damage.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Hey Chesapeake - this is something really amazing: Your vehicle uses 12,000 times as much air as fuel when you drive it. All of that air has to be filtered to keep your engine clean.

That's like 100 gallons (380 liters) of air every block! The engine air filter is just another example of a very important but inexpensive part that has to do a tremendous amount of work. And when it works, everything goes well. But, when it doesn't, well, it can lead to problems. Of course, your vehicle manufacturer recommends how often to change your air filter. But like most service intervals, where and how you drive your vehicle in Virginia affects when your filter needs to be changed.

Dusty conditions around Chesapeake or polluted city driving means you'll need to change your filter more often. Our trained professionals at West Service Center can check your filter for you. In fact, it's often a routine part of an oil change.

When you think about it, a clogged air filter won't allow as much air through as a clean filter. Your vehicle needs this air to efficiently burn its fuel, giving you better fuel economy and performance.

Dirtier filters don't work as well as clean ones. A filter can only hold so much; after that, it allows dirt to pass right into your engine. Air filters come in all shapes and sizes. They also come in different grades. There are high performance air filters available for most vehicles. These high performance filters cost a little more, but they increase horsepower and may improve fuel economy to boot.

So it's important for Chesapeake drivers to make sure and have their air filter checked. If it needs replacing, it doesn't cost very much at West Service Center in Chesapeake and it should easily pay for itself in better fuel economy before your next oil change.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

The cooling system in an engine has five components: the radiator, the radiator cap, the hoses, the thermostat and the water pump. The water is literally the heart of the system. Just as your own heart keeps your blood circulating through your body, the water pump keeps coolant circulating through your engine.

The water pump is driven by a belt, chain or gear and only operates while the engine is running. It has a limited life span and sooner or later will have to be replaced. You can check your owner's manual to find out how long your water pump should last. Some can fail at only 40,000 miles (64,000 kilometers), but almost all of them fail by 100,000 miles (160,000 kilometers).

Water pumps don't gradually wear out; they fail. In other words, they're either working or they're not. A failed water pump has to be replaced.

Water pumps can fail in two ways: they can spring a leak or their bearings fail. Leaks can come from a cracked pump but usually develop at the gasket where the pump attaches to the engine.

If you hear a low-pitched grinding sound coming from the water pump, it's time for a new one. If you see coolant leaking in the area near the pump, it needs to be replaced. Also, coolant on the driveway could indicate water pump failure. Many water pumps aren't visible because they're under a plastic cover, so you may have to take your vehicle to West Service Center to know if the water pump has failed. If your water pump is run by the timing belt, then it should be replaced when you replace the belt. Most timing belts need to be replaced at around 60,000 to 90,000 miles (100,000 to 150,000 kilometers). The labor for replacing a timing belt is about 90% the same for replacing a water pump, so it's cost-effective to take care of them both at the same time. Also, if your water pump develops a leak (if it's powered by the timing belt), you have to replace the timing belt as well since contamination by coolant fluid damages the belt. It just makes sense for Chesapeake residents to replace both of these parts whenever either one needs it.

Replacing a water pump at West Service Center is a vehicle care issue that almost all of us Chesapeake residents face eventually. They don't last forever. On the other hand, we can extend the life of most of the components of our vehicle through preventive maintenance. Just as exercise and diet keep our heart healthy, regular check-ups and fluid changes will keep our vehicles healthy. Talk to your friendly and knowledgeable West Service Center service advisor.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Things we don't expect happen to our vehicles. And let's face, no one really wants to spend money on an unexpected repair. But if you are putting off going to your vehicle repair facility because you're dreading bad news, you might just be putting off some good news.

There was one minivan driver who'd had the same van for years and never had a problem with the power sliding doors.  Then one day, the electrical switches in the door pillars stopped working.  The key fob would still open them, but the door switches wouldn't do a thing.

Of course, the van driver feared the worst: an electrical problem, a major computer failure, mice chewing up the wires.  So, he put off going into the repair facility for a couple of months.  One day, it was time for his regular oil change and the service advisor asked him if there was anything else going on with the van.  The owner mentioned the door problem but said he didn't want to spend a fortune on it.

He waited for his van, and it wasn't long before the service advisor came out with good news. The doors weren't working because a switch on the overhead console had been turned off.  (It was a safety feature to allow parents to disable them.) The owner had accidentally switched it when he was unloading the van.  It was the first thing the technician had checked. Flip the switch back and all was working as usual.

Another example? A mother was driving a minivan with her two kids inside on a hot day when she felt the front end shaking violently as she drove down the road. Fearing something major had broken in the van (and fearing for the safety of her kids), she pulled into a fast-food restaurant parking lot and started to look underneath to see if it was anything obvious she could see.

She couldn't see any broken parts, but she also didn't feel safe getting back in the van with her kids.  So, she called her local service facility and asked if they could send someone to look at it.  When the technician arrived, he took it for a test drive on the same road on which she'd described having the trouble.  Then he put her van up on the lift.  His conclusion?  Nothing was wrong with her van.  It was the street she was driving on.  Crews repairing it had left the surface full of potholes, and that was causing her rough ride.

Ultimately, what these two drivers feared would be an expensive trip to the shop resulted in each driver getting different news than they had expected.  One learned something new about his vehicle.  The other?  Well, the technician saw that her tires were badly worn and convinced her to get them replaced, perhaps preventing an accident and giving peace of mind for a mom with two kids.

Night driving in Chesapeake is not as safe as daylight driving as evidenced by the increased accident rate at night. Much of that is simply because it's dark outside.

Visibility is important to safe driving. Ninety percent of our driving decisions are based on what we see. And at night, we just can't see as much as we can during the day. In fact, if you have 20/20 vision during the day, your night vision is only 20/50. To translate, that means that an object you can clearly see 50 feet away during daylight, only becomes visible to you at 20 feet at night.

Reaction time is also related to visibility. Chesapeake motorists don't react to a situation until they see it. So at night, we're reacting to situations later just because it takes longer to see them. But we don't have to stop driving at night to stay safe. We just need to practice some preventive maintenance and vehicle care that will maximize our night vision.

The most crucial item that helps us see while driving at night is, of course, our headlamps. Chesapeake drivers should ensure that their headlamps are as bright as they can be. Headlamps dim over time, but they do it so gradually that it's difficult to notice. Because of this, experts recommend replacing headlamps once a year.

That's good auto advice for Chesapeake drivers, but it doesn't apply to all headlamps. Some vehicles use HID, or high-intensity discharge, headlamps. These are bright headlamps that are designed to last for the entire life of a vehicle. Depending on your vehicle, you may be able to upgrade to HID headlamps. Consult with your friendly service advisor at West Service Center to learn your options.

Most vehicles use standard or halogen headlamps. If you use standard headlamps, you might want to upgrade to halogen, which offers a brighter headlight. Halogen headlamps come in a variety of grades, so evaluate your options the next time you replace your headlamps and upgrade if you want a better light.

It won't do much good to upgrade or replace your headlamps, however, if your headlight lens is dirty or yellowed. Studies have shown that about 90% of the vehicles on the road have impaired headlights due to dirty or yellowed headlight covers. You should get into the habit of washing your headlights every time you gas up. Simply grab the window washer squeegee, run it over your windows, then swish it across your covers. No cost involved at all.

Plastic headlamp lenses yellow or become hazy over time. If your lenses have this problem, they can be restored with a special polishing process. You may be able to get this done at your Chesapeake service center. If not, they should be able to tell you where you can.

Now, what good is a quality headlamp if you can't see through your windshield? Your windshield needs to be clean and streak-free if you plan on driving at night in Chesapeake. You should also keep your windshield washer fluid replenished and your wipers in good condition.

Wiper blades should actually be replaced twice a year. The changing of the seasons at spring and fall, or Daylight Saving Time, can be a good reminder to do this. And while you're at it, fall is the perfect time to replace your headlamps. Those long winter nights add up to a lot more night driving for people in Chesapeake.

Stay alert. Stay awake. And keep those headlamps burning bright.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

You may have had a friend whose vehicle was the victim of hungry rodents.  After all, mice, rats and squirrels—even rabbits—have been known to gnaw on wires in engine compartments, causing vehicle electrical systems to go haywire.  They can disable a vehicle completely and be very expensive to fix.

In 2017, some drivers noticed their vehicle's wiring was being chewed and found out the automaker was using a relatively new material for covering their wires: soy.  Many of the repairs to their new vehicles weren't covered under warranty by the manufacturer when it was discovered rodents were eating the wiring.  So the owners filed a class action suit, saying the soy covering was essentially baiting the critters. 

The automakers tell a different story, saying mice, rats and squirrels have been chewing through wire insulation long before it was made out of soy. 

Regardless of what the insulation is made of, vehicle owners should make sure rodents aren't chowing down and creating a problem in the engine compartment.  They can have their repair facility check for these signs:  Little bits of acorns, leaves, chewed up plastic and animal droppings in the engine's nooks and crannies.  Using a black light, your technician can detect animal urine, a sure sign that they've been using your engine compartment as a warm apartment, a nest and a dining room. 

You can take steps to prevent rodents from chomping your vehicle's parts.  Honda—one of the vehicle manufacturers that uses soy-based wiring covering—makes a rodent tape.  It contains a spice called capsaicin that rodents find too hot to handle.  Other preventative measures include installing metal mesh around wiring harnesses or spraying the engine compartment with special rodent-repellants. 

Rodent damage can cost one vehicle owner thousands of dollars to fix, not the kind of bite anyone wants taken out of their bank account. 

There's a gauge that many vehicles have that says RPM on it.  And there are a lot of people who either don't pay any attention to it or don't even know what it is. Here's why it's a good gauge to know about.

It's called a tachometer, and that "RPM" label means it is measuring how many revolutions per minute (RPM) the engine is turning.  Automotive experts know that a vehicle's engine can be damaged if it turns too fast (revving too high) or too slowly ("lugging" the engine).

A tachometer (sometimes called a tach) is almost a "must-have" gauge for vehicles with a manual transmission; the driver has to manually change gears; the tach helps the driver know when revolutions are in the optimal range.

Some say you don't need a tachometer if you drive a vehicle with an automatic transmission. It's true that most drivers of automatics don't even look at it.  But there are times when paying attention to the tach can help you prevent an expensive repair.

Here's a good example.  Manufacturers now build many of their automatic transmission vehicles with shift paddles.  They let you shift gears without a clutch. That's manual shifting, and drivers need to know they're not revving the engine too high. That's where the tachometer comes in, since it shows you visually when you are in the red zone (RPM too high).

Here's another way the tach can help you: fuel economy. Generally speaking, the lower the RPM, the better the fuel economy. It's not good to go too low, of course, and the tachometer will help you find that spot of maximum efficiency.

You can also spot problems by paying attention to the tach.  When your vehicle stays in first gear longer than usual (higher reading on the tach), then the RPM dip lower than usual after shifting, it may be that your vehicle's transmission is skipping a gear.  Plus, if your vehicle's RPM go up but your speed doesn't, it could mean your transmission is slipping.  Either situation should be checked by a trained technician.

If your commute takes you down some long grades, you might like to put your vehicle in a lower gear to help slow down the car (and not burn up the brakes). Having a tachometer keeps tabs on when your engine is revving too high.

So, consider the tachometer a "bonus" gauge.  It's one more helpful assistant that can help you spot and prevent problems in your vehicle.

Ever notice that your tire is covered with writing? It's like some hieroglyphic art form. Of course, Chesapeake drivers know that it's not just graffiti, but to most of us, it might as well be. Would you like to know what all those codes on your tire mean? It won't lead you to buried treasure, but it could help you make a better tire purchase at your local Chesapeake tire store.

Prominently featured on your tire is a set of numbers and letters that looks something like this: 225 50 R 16 92 H. The first number is the width of the tire in millimeters, or the width between the sidewalls of the tire when it is fully inflated and not carrying a load. When Chesapeake drivers replace tires, they need to match this width number, or the tires won't fit properly in the wheel wells.

The 50 is the aspect ratio of the tire, which is measured by taking the height of the sidewalls and dividing it by the tread width. If you drive off-road around the Chesapeake area, it should have a high aspect ratio. For high performance on the road, you want a lower aspect ratio.

The R simply means this is a radial tire.

The 92 is the load rating index, or in other words, a rating of how much load a tire can safely carry. If you frequently haul heavy loads around Chesapeake, you will want a tire with a high load rating.

The last letter in our “code” sequence is the speed rating on the tire. Not all tires have this rating. In general, the closer the letter is to the end of the alphabet, the higher the speed rating. In other words, Z is the highest rating and A is the lowest. One exception: H comes between U and V. Why? Your guess is as good as mine.

If you'd just as soon ignore all of the markings on your tire, that's okay. When you need to replace your tires just ask your friendly and knowledgeable West Service Center tire professional for his auto advice on the best tires for you and your vehicle. Replacing tires is a standard part of preventive maintenance for Chesapeake drivers vehicles. We all have to do it sooner or later. And the better we understand what we're buying, the better our vehicle will perform and the safer we will be on Virginia roads. Good vehicle care is informed vehicle care.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Have you ever thought about all the little things we do to keep our lives running smoothly - like vacuuming? It makes a room feel fresher and more comfortable. We may not consider that we're also prolonging the life of the carpet by keeping it clean. But Chesapeake drivers don't always extend those good habits into the garage. Our vehicles need regular maintenance just like our rugs need vacuuming. We may not notice a difference in the feel or appearance of the vehicle, but just as cleaning a carpet carries the hidden reward of prolonging its life, maintaining our vehicles incurs a hidden reward that becomes noticeable at Chesapeake gas stations.

When it comes to reduced fuel economy, there are two culprits: increased friction and inefficient fuel combustion. That means that anything Chesapeake drivers can do to decrease friction and increase the efficiency of their engines will translate to savings on fuel. Friction increases the amount of energy it takes to move something. So if we can reduce friction, we can decrease the amount of fuel it takes to run our vehicles. Engine oil is usually at the heart of friction problems in an engine. Too little oil means parts are not getting lubricated, which increases friction; dirty oil doesn't lubricate as well as clean oil. So one secret to good fuel efficiency is to stay on top of oil changes. Don't skip them and don't procrastinate. The same auto advice applies to transmission fluid. Keep it full and keep it clean, and your vehicle will run with less friction and better fuel economy.

If your tires are underinflated, it increases the friction between the tire and the road. Again, there is increased drag, and it takes more fuel to move your vehicle. Chesapeake drivers should check their tire pressure every month and keep their tires properly inflated.

Alignment and brake problems can also increase friction. Besides saving fuel, keeping these systems in good repair has the added benefit of saving you on tires and brake pads. These items wear out more quickly when the alignment is off or when the brake system isn't in good working order. Talk to your friendly and knowledgeable service advisor at West Service Center.

The second culprit that stealthily steals our gas is inefficient fuel combustion. It depends on the engine getting the right amount of clean fuel to the right place with the right pressure at the right time in the right pattern. The key to peak engine performance is to keep the fuel system clean. Varnish and gum can build up in a fuel system, which will interfere with the fuel injectors. The fuel injectors are responsible for all those “rights” we spoke of. If they're dirty, amounts, timing, pressure and spray patterns can all get out of whack. The result? Reduced fuel efficiency. A fuel system cleaning at West Service Center in Chesapeake can get your injectors back on track, improving performance and efficiency.

There are a few other maintenance items that can improve your fuel economy. One is to replace your PCV valve when it gets sticky. This valve allows unburned fuel in your engine exhaust to return to the engine. Chesapeake drivers can also replace worn spark plugs and dirty fuel filters. A well-maintained vehicle will require fewer repairs and save at Chesapeake gas pumps.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Your alternator makes electricity to start and run your engine and all of the vital electrical systems in your vehicle. That’s everything from the on-board computers to the turn signals. And of course there is the entertainment system, seat heaters, power windows and everything you plug into the power outlets. After your alternator makes enough electricity to do all that, it recharges your battery with what’s left over.

When Chesapeake drivers constantly have a low or dead battery, the alternator is usually a prime suspect. However, the alternator is just one vital component of the starting/charging system, and a problem with any of the other components could be the actual cause.

In addition to the alternator, the charging/starting system includes the battery, starter, serpentine belt system and all of the electrical cables that connect them. Your West Service Center service advisor has a systematic process of testing components and connections to get to the source of your trouble. The initial symptoms determine where to begin the diagnostic process, and he follows the procedure until he tracks down the culprit.

For example, diagnostic tests at West Service Center could reveal that the alternator is not generating enough electricity to keep the battery charged. Is the alternator bad? Not necessarily. A worn serpentine belt tensioner could be allowing the belt that spins the alternator to slip. So the perfectly good alternator is not spinning at the proper speed. The solution for Chesapeake drivers is to replace the serpentine belt system – not the alternator.

The good news for Chesapeake drivers is that our highly-trained technicians at West Service Center can properly diagnose all your vehicle troubles and make the necessary repairs to get you back on the road in Chesapeake.

Give us a call.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com