Chesapeake Auto Repair

If you smell gasoline in your vehicle, pay attention to your nose. That's because it has an important message for you.

Newer vehicles should never have a gasoline smell inside. One of the most dangerous conditions can come when your fuel line system has a leak or multiple leaks. Vehicles with fuel injectors are under pressure, meaning a crack or small hole in a fuel line can allow vaporized fuel to escape, sometimes around hot engine parts. Gasoline vapor and hot metal? You see the problem.

One of the most common causes of a gasoline smell inside a vehicle is a fuel tank leak. The gas tank can rot or be punctured by road debris. A West Service Center technician can evaluate the condition of your fuel tank and suggest either repair or replacement.

Fuel injectors can develop small leaks around their seals or O-rings. Those can deteriorate over time as the material they are made of gets old and less flexible. A technician can replace those parts.

Modern vehicles contain something called a charcoal canister. It gathers evaporating gasoline vapors from inside your fuel tank and prevents them from venting out to the atmosphere. If that canister has a leak, you'll smell it. One hint that you have a problem is the Check Engine light may come on.

You may have a leak in your fuel tank vent hose. Or you may be smelling gasoline simply because your gas cap is loose, the cap is faulty or—yes this does happen—your gas cap is missing altogether.

Consider the dangers of gasoline fumes seriously. Inhaling them can be bad for your health or they may start a fire. Don't fool with fuel; have gasoline odors checked out right away.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

There's a lot of auto advice in Virginia right now on how to save money on gas. Some of it is good advice. Some of it isn't. Some of it is myth. And it may well be a scam. Plain and simple. When someone offers you a product designed to save money on gas, ask yourself, “Does this sound too good to be true?” If the answer is yes, do more research.

The internet offers us a convenient and quick way to research someone's claims about gas savings. Chesapeake drivers can usually find out in only minutes whether that claim is questionable or not.

Chances are other Chesapeake drivers have already tried what you're being offered. If you find evidence that others feel they have been scammed, you should be wary of becoming the next victim. There aren't any pills, magic or otherwise, that you can drop into your gas tank to improve your gas mileage. Drop in enough of those pills and you can actually harm your vehicle. The last thing you need is a bunch more sediment or unknown, dissolved additives in your fuel.

There actually are proven, sensible ways that you can maintain good gas mileage, however. Good car care and consistent preventive maintenance are the keys to good fuel economy. An oil change at West Service Center in Chesapeake and a new fuel filter, when needed, will keep your engine running efficiently, which will translate to good fuel economy. It may be mundane, but it's solid, proven advice.

So be smart. Listen to advice from qualified West Service Center professionals, and stay away from unverified “magic” and conspiracy theories. Your wallet—and your vehicle—will thank you in the end.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Recently, Nissan introduced the latest version of its Leaf, the company's electric car. It has many new features, including something called e-Pedal. It allows the driver to let up on the accelerator and, unlike a gasoline engine car, the Leaf doesn't just slowly lose speed; letting off the throttle pedal brakes the car in a very controlled way, using regenerative and sometimes friction brakes. With practice, a driver can go for a fairly long time without touching the brake pedal.

Another system, similar to those found in self-driving vehicles, can steer the car to keep it in the center of the lane using a camera and radar. It literally watches the lane markers and, of course, doesn't work well in snow that obliterates those markers. But the technology is impressive and can greatly reduce fatigue on long trips.

In fact, much of this technology has "trickled down" from research on autonomous vehicles, such as adaptive cruise control that slows down your vehicle (even to a stop) if the vehicle in front of you decelerates or stops. And we can expect these features will eventually find their way into all price levels of vehicles if the past is any indication.

There was a time anti-lock brakes were only found on premium vehicles; now they are on nearly all new vehicles. Traction and stability control are also prevalent, helping drivers reduce slippage and maintain control, thanks to computers.

With SUVs and trucks so popular, rear backup cameras help drivers see behind their tall back ends, reducing injuries, deaths and property damage. Bumper sensors and cameras allow drivers to be visually and aurally aware of their surroundings with 360° protection.

Many of these features improve our vehicle's safety and efficiency, and we can expect new technologies to crop up in the future. But just like the mechanical systems in your vehicle, it's important to maintain the electronic and computerized systems. Technicians at West Service Center constantly train to keep up on these latest developments. Make sure all your vehicle's components are maintained in top condition.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

You've likely heard how important oil is to your vehicle's engine. Did you know that there's one part that's responsible for holding that oil so you can use it every day? It's called the oil pan, and it sits at the bottom of the engine.

The oil pan is a vital, though simple, part of your engine's lubrication system. Oil circulates through parts of your engine to keep them lubricated. It reduces friction so everything works smoothly. Without oil, friction would quickly destroy your engine. The oil pan keeps that oil contained in the lubrication system, so it's important that the oil doesn't leak out. Since it's a metal part attached to another metal part, there is a gasket between the oil pan and the part of the engine it attaches to.

Various things can put stress on the oil pan and gasket, including weather extremes, the speed you're traveling and the condition of the oil. You may drive over a couple of bad roads and kick up debris onto your oil pan. All this wear and tear, heat and time can take their toll. So after a while, the gasket can just wear out and start leaking. It usually starts pretty slowly. If you see oil visible under your vehicle where you park it, that might be a sign of a leaky oil pan gasket. Another sign? You smell burning oil coming from your engine. If the leak is bad and your engine has lost a lot of oil, you may eventually see the oil light go on.

Let your service advisor know if you are experiencing any of these things. Driving with insufficient oil can badly damage your engine. And it can do it quickly. A West Service Center trained technician will check to find the source of the leak. It may just be a gasket, but it also could be the oil pan is damaged and needs replacing as well.

This is a repair you should get taken care of. Your engine needs its lubrication system intact to provide you many years of service.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

In the sloppy cold weather months, you might be tempted to pick up an all-weather mat and throw it on top of the mats you already have in your vehicle. After all, double protection is better, right? In this case, wrong. Here's why.

It's important to keep the accelerator and brake pedals clear so they can function the way they are supposed to. Stacking mats in the driver's side footwell can make them sit up too high on the floor. That can, in turn, jam your accelerator pedal forward, causing your vehicle to unintentionally speed up; it may get stuck in that position. Same thing applies to the brake pedal. The mats can get caught underneath it and prevent you from stopping.

Here are some other good practices when it comes to mats. It's best to get those designed for your vehicle. They are shaped to fit your specific car, truck, van or SUV. Ill-fitting mats can have the same untended consequences as stacked mats.

Good mats will have either a Velcro-type fastener on the back of them or a hook that fits into a hole in the mat. That way, the mat stays affixed to the floor so it doesn't slip and cause problems.

One more thing to keep in mind. If you have objects rolling around your vehicle, let's say under the driver's seat, just think about what happens when you jam on the brake. That object is thrown forward and can get caught in a pedal. You might find the accelerator stuck or the brake pedal inoperative.

Your service advisor at West Service Center can recommend the right mat for your vehicle. The right mat may save your carpeting, the wrong one may cost you an accident.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Every day you drive, you're sitting behind the dashboard. But how in the world did it get that name? Back in the days of the horse-drawn carriage, horses would kick up dirt and mud on the driver and passengers, "dashing" debris against the carriage. So those who built carriages began installing a board to protect them. So, dash-board. Dashboard.

The dashboard is still there, though changed quite a bit from the early days. Now its main purpose is to house the controls and instruments for your vehicle's systems.

Of course, you have the speedometer, tachometer and gas gauge. But there are four warning lights you need to pay attention to on your dashboard and instrument panel. Some of these may even be gauges, depending on your model of vehicle. Regardless, paying attention to them is a good idea if you want your vehicle to keep going as long as possible.

Oil pressure—The oil pressure light will come on if your engine doesn't have enough pressure in its system. Low oil pressure means engine parts aren't getting lubricated properly. This can cause really serious damage and do it quickly. If your oil light goes on, call your West Service Center service advisor immediately if you can. Even driving a short distance may ruin your engine.

Check Engine light—If a light that looks like an engine comes on, it's not necessarily signaling a catastrophe. But it means one or more sensors in your vehicle have detected an abnormal situation. Have your vehicle checked soon. There will be a code stored in your vehicle that a technician can read and use it as an extra clue as to what's going on.

Brake light—If this lights up, first check if your parking brake is on. If it isn't, you could have serious brake issues. It's a sign you should get the brakes checked soon at West Service Center.

Tire pressure—Tire pressure monitors are built in to newer vehicles. They let you know if any of your tires are over or underinflated. Both conditions need to be checked out. That could prevent a blowout or premature tire wear.

The dashboard isn't what it used to be. In fact, it's much better now… and much more informative. Take advantage of that information and keep your vehicle running the way it's meant to.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Think of how much abuse your brakes take. Day in and day out, they stop your vehicle when it's going fast and when it's going slow. Maybe your vehicle has been vibrating when you brake, or maybe it seems like your stopping distance is a little bit longer than it used to be.

Then it's time to get your brakes checked out. After all, you have to be able to stop if you want to be safe. Nearly all newer vehicles have disc brakes on the front, and many have that type of brake on all four wheels. That makes it likely you'll be getting disc brakes fixed at some time in your vehicle's lifetime.

Knowing how disc brakes work is as easy as riding a bicycle. If your bike had hand brakes, you'll probably remember a mechanism that squeezed a couple of pads on each side of your bicycle wheel when you applied the brakes. Disc brakes are similar; but instead of the bike wheel, there's a metal disc instead. If that disc is warped or has irregularities in it, it's going to vibrate.

It used to be that rotors were thick, and when they warped, a technician could "turn" them to scrape off a layer of metal so their sides were straight again. The latest vehicles are using thinner, lighter rotors with a slightly different construction. Now, it's likely that rotors that are resurfaced this way will not have enough metal left to work safely. In fact, some manufacturers advise only replacing rotors that are worn out.

Newer designs have reduced rotor prices, and in many cases, the labor cost of turning the rotors is higher than buying new. There are times, though, where your rotors can be resurfaced and still meet manufacturer specifications.

If you have a rotor replaced on one side of your vehicle, it might be a good idea to replace rotors on the other side, too.

Maybe you're looking for the new rotors to last longer than the ones that were on there. New technologies can offer a longer lifespan in a premium rotor. Armed with knowing the type of driving you do, you and your West Service Center service advisor can make the best decision on which direction you want to go with your new brakes.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

If your vehicle had something in its design or production that the manufacturer had figured out had an unanticipated problem, you'd want to know about it. And you'd want it fixed. There is something that can help drivers with just such a scenario. It's called a Technical Service Bulletin, or TSB.

Here's what a TSB is. Vehicle design and manufacturing is a very complex process. Aftrer every vehicle is introduced, the more units there are on the road, the more likely weaknesses in parts or design will start to show up.

Automakers gather data on the issues and how best to fix them. Then they send out TSBs (usually in the first year of the new model) so technicians will know to look for those problems and what to do about them. There may be more than one cause of a problem with a vehicle so there may be more than one TSB for an issue.

A TSB can be issued for anything from failing water pumps to strange noises to smelly headliners. A TSB and a recall aren't the same thing. A recall is issued if there's a problem that could cause harm to people or if it creates illegal emissions. The manufacturer pays for a safety defect to be fixed, and the repair is usually performed at a dealership.

But when a Technical Service Bulletin is issued, it's because there's a pattern of some system not working the way it should. If a vehicle is under warranty and the problem can be diagnosed in a specific vehicle, the manufacturer will probably pay for the repair. But there may be limits. Take one case with certain models of a minivan. Some wheel bearings were failing prematurely, so the manufacturer extended the warranty on them to 5 years or 90,000 miles/145,000 km. After that, the owner bore the cost. In some cases, a manufacturer will reimburse owners for a repair already done at an independent service facility.

You may have a vehicle that is no longer covered by a warranty but a TSB has been issued for a certain problem. In that case, any service facility can perform the service. At West Service Center, your service advisor will have access to TSBs that have been issued for your vehicle's year and model. They will help the technician diagnose it if your vehicle has the issue. The TSB will also have advice for the best repair procedure to get your vehicle working the way it should.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Some Chesapeake drivers figure that anything they can attach to their trailer hitch can be towed by their vehicle. Nope. If you're going to do any towing around Chesapeake, you should be aware of safety issues, Virginia towing laws and potential liability.

Understanding tow ratings is important for safe towing. A tow rating is the weight limit that your vehicle can safely tow. They calculate the tow rating for every vehicle, but different options on the vehicle can affect that rating. Chesapeake drivers need to read the towing section in their owner's manual to get the specific tow rating for the vehicle they own.

Your trailer hitch also has a weight limit, and it may not match the tow rating for your vehicle. Your vehicle may be rated for 10,000 pounds (4,500 kg), but if you have a 2,000-pound (900 kg) hitch limit, you shouldn't be towing more than 2,000 pounds (900 kg). If you tow a 10,000-pound (4,500 kg) trailer on that hitch, it could break free and you would be liable for any resulting damages.

Another example, one popular pick-up truck has a tow rating of 10,300 pounds (4,600kg). But in the owner's manual, it specifies that a sway control device be used for trailers weighing over 2,000 pounds (900 kg) and that a weight-distributing hitch is required for trailers over 5,000 pounds (2,300 kg). If the vehicle owner tows a 6,000-pound (2700 kg) trailer without a weight-distributing hitch and ends up in an accident, the owner will be held liable for not complying with the towing requirements in Virginia.

Chesapeake auto owners also need to keep in mind that tow weights include the weight of passengers and cargo inside the tow vehicle. So if your tow rating is 7,000 pounds (3,200 kg), and you're carrying 700 pounds (320 kg) of passengers and cargo, you can only tow a trailer weighing up to 6,300 pounds (2,880 kg).

Two numbers that Chesapeake drivers should be aware of are the GVWR and the GCWR. These codes are usually imprinted on the inside of the driver's side door. GVWR stands for gross vehicle weight rating. Take GVWR and subtract the total weight of the vehicle, and you have the maximum weight the vehicle can safely carry in passengers and cargo. GCWR stands for Gross Combined Weight Rating. Take that number, subtract the weight of the tow vehicle and the trailer, and you have the maximum weight of passengers and cargo that the tow vehicle and trailer together can safely carry.

This may seem a bit complicated, but you ignore these ratings at your own peril. If you haul or tow loads over the maximum ratings around Virginia, you become liable in event of an accident.

Local Chesapeake laws require that safety chains be attached when towing a trailer. Some Virginia jurisdictions may require trailer brakes as well. Others mandate trailer brakes only in certain situations. If you are going to tow a trailer, you should find out the local Chesapeake laws regarding trailer brakes and hitches, as well as weight and length restrictions.

To tow safely, Virginia drivers also need the proper tires on the tow vehicle. Tires need to be in good condition with adequate tread, and they need to have a load rating high enough to handle the weight of the trailer. Your trained West Service Center tire professional can help you select the right tire to use when towing around Chesapeake.

Your 's owner's manual is your primary source for auto advice regarding towing since it is specific to your vehicle. Be sure to read it carefully before doing any towing. And as always, keep your preventive maintenance up-to-date, and practice good car care to ensure the safety of your vehicle on the road—especially when pulling a trailer.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

When automakers first came out with cruise control, it was a real luxury item.  The older cruise controls used a mechanical vacuum system but it worked.  Well, some of the time. 

Now days, cruise control is all electronic, thanks to computers.  It's reliable and a real convenience on long trips.  Cruise control is offered on most vehicles and standard on a lot of them.  Because it's electronic, when it breaks, it's usually some electronic component.  Your vehicle's cruise can be the victim of a blown fuse. Or your vehicle's speed sensor, which—not surprisingly—measures your vehicle's speed, can also stop working.  And that will cause your cruise to stop cruising. 

Vehicles with cruise control also have a built-in feature that, when the brakes are applied, turns off the cruise.  With electronic cruise control, that happens thanks to the brake pedal switch, and if a problem develops in that switch, the cruise might not work.

The newest cruise control is called "adaptive." What that means is that it will maintain your vehicle's speed as well as the distance between you and the vehicle ahead of you.  That means if a car ahead of you slows down, your vehicle will slow down to the same speed and even stop if the car ahead stops.  Pretty cool, right? As you can imagine, adaptive cruise control is more sophisticated and has many more components than standard cruise.  The systems vary from manufacturer to manufacturer, but they use on-board radar units and cameras to calculate what your vehicle should do to maintain a safe distance and speed. 

Finally, there are still some of the older style cruise controls out on the roads.  They'll stop working when the vacuum actuator develops a problem, a vacuum hose starts leaking or breaks or the cable between the actuator and the throttle kinks, breaks, seizes up or becomes detached. 

If your cruise control isn't working, your service repair facility will be able to determine what kind your vehicle has and what it will take to fix it.  Good news for the cruise blues.