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Give me a Brake (Light)!

If that little brake warning light pops up on your dash, do you know what it means? Well, if you said no, you wouldn't be alone. You know it has something to do with your brakes, but exactly what? You're not sure. One of the reasons is that it could mean a lot of different things.

It could be something simple, like you put your parking brake on and forgot to take it off. Easy fix, you're on the road in seconds.

Or, it could mean there's something wrong with your anti-lock brake system. That is a pretty complex symphony of speed sensors, computers and wiring, and sometimes things get a little out of whack. You could have a defective sensor or some wiring may have gotten damaged or come loose. A trained technician at West Service Center with special equipment can sort it all out.

It's also possible you have low brake fluid. That could be caused by a number of things. One simple reason is that your brake pads have worn down. Replacing them could solve the problem. Another possibility is that you have a leak in your brake system. That could be serious. If your brake fluid level gets really low, your stopping power goes down along with it, and a vehicle that can't stop is a safety hazard to you and others on the road.

Of all the warning lights on your instrument panel, pay attention to the brake warning light. If it comes on, come on over to West Service Center very, very soon. A vehicle is great when it's moving. But if it can't stop, well, that is a disaster waiting to happen.

We’d love to hear from you. Let us know if you have any questions.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Brakes

Procrastination Prevention in Chesapeake

Every one of us has a little procrastinator inside us. Some put off getting our teeth cleaned. Others put off answering our emails. Yet others put off calling friends and family (sorry, Uncle Joe). And there are those of us who put off getting our vehicle's service done, whether it's a repair or regular maintenance. You may make the excuse that you don't have time, it can wait until tomorrow, you have other things to do.

Well, there are some things you should NEVER put off when it comes to your vehicle because that procrastination could have dire consequences down the road.

The biggest one is changing your oil. Yes, it's one of those things you may hear somebody nag you about, but changing your vehicle's oil regularly is probably the one thing that will do the most to keep things running smoothly… and well. It's the lubricant that keeps metal engine parts from wearing out. Oil doesn't last forever and it gets dirty, so you have to swap it out for fresh every so often. How often? Your West Service Center service advisor can tell you, and your owner's manual has the manufacturer's recommendations, too.

You have to keep the right amount of air in your tires. They don't inflate themselves! You may have a newer vehicle that has a tire pressure monitor built in and lets you know when a tire is over- or under-inflated. Don't ignore those warning lights! If your vehicle doesn't have those electronic monitors, have our pros at West Service Center check your pressure every so often. If your tires have the right amount of air in them, they'll last longer, save you money and keep you much safer on the road.

Make sure you have the right amount of vital fluids in your vehicle. The important ones (besides oil) are brake fluid, transmission fluid and coolant. Without the right amount of brake fluid, your vehicle may be hard to stop. Without the right level of transmission fluid, gear shifting may be erratic. And without the right amount of coolant, your engine may overheat.

Ok, so if you put off calling your Uncle Joe today, he probably will be ok with that. But when it comes to these important vehicle maintenance points, prevent procrastination… and prevent problems down the road.

We’d love to hear from you. Let us know if you have any questions.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Fluids

A Stitch in Time at West Service Center

You probably have heard that expression, "A stitch in time saves nine." In other words, if you fix an issue at its early stages, it will prevent a much more difficult problem later. That's certainly the case with your vehicle, and here's a true story to demonstrate it.

A driver noticed his vehicle was due for an oil change, so he took it in to his service facility early in the morning so he could wait while the work was performed. The technician routinely checks the battery on vehicles just before extreme weather is approaching (cold or hot), so with winter coming up, he hooked up the load tester (it measures voltage while a load is put on the battery). It showed the battery wasn't holding a charge well.

The technician checked the manufacturing date on the battery, too (most batteries have a date stamped in code somewhere on them). The date showed it was five years old. While batteries can last more than five years, many technicians say you should expect to get anywhere from three to six years out of them, depending on what they go through.

So, this battery was getting a little long in the tooth, and it wasn't holding a charge particularly well. But how much current was it being sent by the vehicle's alternator? If it wasn't getting enough, that might be a factor. A test of the charging system showed the alternator was putting out the correct amount of power. The technician recommended replacing the battery, and the driver agreed.

That was the stitch in time. Had the technician not checked the battery, that driver likely would have been stranded the next time he tried to start his vehicle on a very cold day. What originally was supposed to be just an oil change led to a technician's sharp diagnosis and a little preventative maintenance for one fortunate driver. Sometimes timing is everything.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Battery

Good Service at West Service Center Equals Good Fuel Economy in Chesapeake

Whether we're trying to save money, save gas or save the environment, most of us Chesapeake drivers have an interest in decreasing fuel consumption. We've all heard about ways to save money on gas in Virginia, but does it really add up to much? How much can we boost our fuel economy through preventive maintenance and more courteous driving?

The US government has a website that actually answers that question. Let's look at some of the data and find out if any of these fuel-saving ideas are really worth the effort. We've all heard that a tune-up can improve gas mileage. It turns out that it can save us 4% at the pump. At $3.50 a gallon, that's 14¢ per gallon in savings, and at $4.00 a gallon, that's a 16¢ per gallon savings.

Other common repair items can also save you at the pump. For example, if your oxygen sensor is faulty, it's not delivering the information to your engine's computer that allows it to calculate the right fuel-to-air ratio. The result? The fuel doesn't burn efficiently. Replacing that faulty sensor can save you 40% at the pump. That's certainly a reason to improve your car care and have the automotive professionals at West Service Center inspect things once in a while.

A faulty oxygen sensor will activate the check engine light. So will a lot of other problems that are big fuel wasters. Finding out why your light is on and fixing the problem will also improve your fuel economy. Bring your car into West Service Center in Chesapeake and we will take care of it for you.

What about tires? Chesapeake drivers have all heard that keeping them inflated will improve our gas mileage. True? Yep. It's a 3% savings for that one. And even small drops in tire pressure can start to add up, so a weekly tire check is in order.

Using the correct weight in motor oil is another way you can save at Chesapeake area gas pumps. It adds up to a 2% savings.

What about that courteous driving? That doesn't cost us anything and doesn't require our Chesapeake service center to implement anything. Is it worth the bother?

Again, the answer is yes. Sudden acceleration, such as charging away from stoplights, sudden stops and quick lane changes all add up in lowered fuel economy. Taking it easy when you drive on Virginia roads amounts to a 5% savings around town and a whopping 33% savings on the freeway. Is it worth your time to slow down? How much do you get paid?

Speeding is another way we ding ourselves at the gas pump. We've all heard that it's okay to drive five miles over the speed limit, but that actually hurts our wallets. Eventually it could add up to more than a speeding ticket. An extra five miles over the speed limit ends up costing us 7% per gallon. Fifteen miles over? 23% Now there's a reason to slow down.

Another thing Chesapeake vehicle owners can do to improve that costs nothing is to toss the junk out of our trunks. In other words, clean out the car and stop hauling around non-essentials. Don't treat your vehicle like a storage locker. Dumping one hundred pounds of extra weight adds up to a 2% savings at the pump.

So when you tell someone you were going somewhere anyway and they're welcome to come along, that's okay. But if someone tells you they need to come along and it's no harm to you since you were going anyway—well, now you can tell them, “Sorry, dude, but you're an extra fifteen cents a gallon!”

All joking aside, let's all do ourselves a favor and fatten up our wallets by practicing good car care and better driving habits in Virginia.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Fuel Economy

To Fix or Not To Fix: That Is the Question.

No matter what vehicle you drive, when certain things break, you have to make a decision.  Should I get it fixed now, later or never?  Air conditioning is one of those things.  You can certainly live without air conditioning, but it sure is nice to have on a sweltering day.

Let's say your air conditioning breaks in the fall and you live in a climate where it gets quite cold in the winter.  Should you get it fixed now, wait until spring since it won't get warm until then or maybe not get it fixed at all?

That can be a tough decision.  There are several reasons air conditioning in vehicles break.  One is fairly simple: It could be an electrical problem, perhaps a relay or solenoid is not turning on the system.  It's also a fairly inexpensive repair and doesn't require hours of labor.

Or, the problem is that the coolant has leaked out.  Your service facility can find the leak and replace the parts that are leaking.  With a refrigerant recharge, you're back in business.  The repair costs vary, depending on the reason for the leak.

When air conditioning malfunctions involve a compressor, evaporator or condenser, the costs can be significant since parts and labor add up.  Depending on the age and value of your vehicle, you may choose to simply roll down the windows and live with it. 

Keep in mind that many vehicles in cold climates use air conditioning in winter.  Many vehicles automatically turn on the A/C when you use the defroster.  The A/C dries the heated air it blows on the windshield and side windows to eliminate fogging more quickly.  Outside conditions such as snow and ice can severely hamper visibility.  Add to that fogging on the inside and it can present very challenging conditions for the driver.

In order for all systems to be functioning optimally, a vehicle owner might feel it's worth it for safety reasons to get a broken air conditioner fixed, even if it is done right before the approach of cold weather.  Discuss these options with your service advisor so you can make the best decision for your situation.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420

 

Categories:

Air Conditioning

Don't Be Fuelish

If you smell gasoline in your vehicle, pay attention to your nose. That's because it has an important message for you.

Newer vehicles should never have a gasoline smell inside. One of the most dangerous conditions can come when your fuel line system has a leak or multiple leaks. Vehicles with fuel injectors are under pressure, meaning a crack or small hole in a fuel line can allow vaporized fuel to escape, sometimes around hot engine parts. Gasoline vapor and hot metal? You see the problem.

One of the most common causes of a gasoline smell inside a vehicle is a fuel tank leak. The gas tank can rot or be punctured by road debris. A West Service Center technician can evaluate the condition of your fuel tank and suggest either repair or replacement.

Fuel injectors can develop small leaks around their seals or O-rings. Those can deteriorate over time as the material they are made of gets old and less flexible. A technician can replace those parts.

Modern vehicles contain something called a charcoal canister. It gathers evaporating gasoline vapors from inside your fuel tank and prevents them from venting out to the atmosphere. If that canister has a leak, you'll smell it. One hint that you have a problem is the Check Engine light may come on.

You may have a leak in your fuel tank vent hose. Or you may be smelling gasoline simply because your gas cap is loose, the cap is faulty or—yes this does happen—your gas cap is missing altogether.

Consider the dangers of gasoline fumes seriously. Inhaling them can be bad for your health or they may start a fire. Don't fool with fuel; have gasoline odors checked out right away.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Fuel System

The West Service Center Guide to Saving Fuel: Beware of Myths

There's a lot of auto advice in Virginia right now on how to save money on gas. Some of it is good advice. Some of it isn't. Some of it is myth. And it may well be a scam. Plain and simple. When someone offers you a product designed to save money on gas, ask yourself, “Does this sound too good to be true?” If the answer is yes, do more research.

The internet offers us a convenient and quick way to research someone's claims about gas savings. Chesapeake drivers can usually find out in only minutes whether that claim is questionable or not.

Chances are other Chesapeake drivers have already tried what you're being offered. If you find evidence that others feel they have been scammed, you should be wary of becoming the next victim. There aren't any pills, magic or otherwise, that you can drop into your gas tank to improve your gas mileage. Drop in enough of those pills and you can actually harm your vehicle. The last thing you need is a bunch more sediment or unknown, dissolved additives in your fuel.

There actually are proven, sensible ways that you can maintain good gas mileage, however. Good car care and consistent preventive maintenance are the keys to good fuel economy. An oil change at West Service Center in Chesapeake and a new fuel filter, when needed, will keep your engine running efficiently, which will translate to good fuel economy. It may be mundane, but it's solid, proven advice.

So be smart. Listen to advice from qualified West Service Center professionals, and stay away from unverified “magic” and conspiracy theories. Your wallet—and your vehicle—will thank you in the end.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

 

 

Categories:

Fuel System

Trickle Down Technology

Recently, Nissan introduced the latest version of its Leaf, the company's electric car. It has many new features, including something called e-Pedal. It allows the driver to let up on the accelerator and, unlike a gasoline engine car, the Leaf doesn't just slowly lose speed; letting off the throttle pedal brakes the car in a very controlled way, using regenerative and sometimes friction brakes. With practice, a driver can go for a fairly long time without touching the brake pedal.

Another system, similar to those found in self-driving vehicles, can steer the car to keep it in the center of the lane using a camera and radar. It literally watches the lane markers and, of course, doesn't work well in snow that obliterates those markers. But the technology is impressive and can greatly reduce fatigue on long trips.

In fact, much of this technology has "trickled down" from research on autonomous vehicles, such as adaptive cruise control that slows down your vehicle (even to a stop) if the vehicle in front of you decelerates or stops. And we can expect these features will eventually find their way into all price levels of vehicles if the past is any indication.

There was a time anti-lock brakes were only found on premium vehicles; now they are on nearly all new vehicles. Traction and stability control are also prevalent, helping drivers reduce slippage and maintain control, thanks to computers.

With SUVs and trucks so popular, rear backup cameras help drivers see behind their tall back ends, reducing injuries, deaths and property damage. Bumper sensors and cameras allow drivers to be visually and aurally aware of their surroundings with 360° protection.

Many of these features improve our vehicle's safety and efficiency, and we can expect new technologies to crop up in the future. But just like the mechanical systems in your vehicle, it's important to maintain the electronic and computerized systems. Technicians at West Service Center constantly train to keep up on these latest developments. Make sure all your vehicle's components are maintained in top condition.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Maintenance

Hold the Oil! (Oil Pan Gasket Replacement)

You've likely heard how important oil is to your vehicle's engine. Did you know that there's one part that's responsible for holding that oil so you can use it every day? It's called the oil pan, and it sits at the bottom of the engine.

The oil pan is a vital, though simple, part of your engine's lubrication system. Oil circulates through parts of your engine to keep them lubricated. It reduces friction so everything works smoothly. Without oil, friction would quickly destroy your engine. The oil pan keeps that oil contained in the lubrication system, so it's important that the oil doesn't leak out. Since it's a metal part attached to another metal part, there is a gasket between the oil pan and the part of the engine it attaches to.

Various things can put stress on the oil pan and gasket, including weather extremes, the speed you're traveling and the condition of the oil. You may drive over a couple of bad roads and kick up debris onto your oil pan. All this wear and tear, heat and time can take their toll. So after a while, the gasket can just wear out and start leaking. It usually starts pretty slowly. If you see oil visible under your vehicle where you park it, that might be a sign of a leaky oil pan gasket. Another sign? You smell burning oil coming from your engine. If the leak is bad and your engine has lost a lot of oil, you may eventually see the oil light go on.

Let your service advisor know if you are experiencing any of these things. Driving with insufficient oil can badly damage your engine. And it can do it quickly. A West Service Center trained technician will check to find the source of the leak. It may just be a gasket, but it also could be the oil pan is damaged and needs replacing as well.

This is a repair you should get taken care of. Your engine needs its lubrication system intact to provide you many years of service.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Maintenance

Don't Stack the Mat

In the sloppy cold weather months, you might be tempted to pick up an all-weather mat and throw it on top of the mats you already have in your vehicle. After all, double protection is better, right? In this case, wrong. Here's why.

It's important to keep the accelerator and brake pedals clear so they can function the way they are supposed to. Stacking mats in the driver's side footwell can make them sit up too high on the floor. That can, in turn, jam your accelerator pedal forward, causing your vehicle to unintentionally speed up; it may get stuck in that position. Same thing applies to the brake pedal. The mats can get caught underneath it and prevent you from stopping.

Here are some other good practices when it comes to mats. It's best to get those designed for your vehicle. They are shaped to fit your specific car, truck, van or SUV. Ill-fitting mats can have the same untended consequences as stacked mats.

Good mats will have either a Velcro-type fastener on the back of them or a hook that fits into a hole in the mat. That way, the mat stays affixed to the floor so it doesn't slip and cause problems.

One more thing to keep in mind. If you have objects rolling around your vehicle, let's say under the driver's seat, just think about what happens when you jam on the brake. That object is thrown forward and can get caught in a pedal. You might find the accelerator stuck or the brake pedal inoperative.

Your service advisor at West Service Center can recommend the right mat for your vehicle. The right mat may save your carpeting, the wrong one may cost you an accident.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Auto Safety
904 Cavalier Blvd Chesapeake, VA, 23323 (757) 487-4420
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