Chesapeake Auto Repair

You probably have heard that expression, "A stitch in time saves nine." In other words, if you fix an issue at its early stages, it will prevent a much more difficult problem later. That's certainly the case with your vehicle, and here's a true story to demonstrate it.

A driver noticed his vehicle was due for an oil change, so he took it in to his service facility early in the morning so he could wait while the work was performed. The technician routinely checks the battery on vehicles just before extreme weather is approaching (cold or hot), so with winter coming up, he hooked up the load tester (it measures voltage while a load is put on the battery). It showed the battery wasn't holding a charge well.

The technician checked the manufacturing date on the battery, too (most batteries have a date stamped in code somewhere on them). The date showed it was five years old. While batteries can last more than five years, many technicians say you should expect to get anywhere from three to six years out of them, depending on what they go through.

So, this battery was getting a little long in the tooth, and it wasn't holding a charge particularly well. But how much current was it being sent by the vehicle's alternator? If it wasn't getting enough, that might be a factor. A test of the charging system showed the alternator was putting out the correct amount of power. The technician recommended replacing the battery, and the driver agreed.

That was the stitch in time. Had the technician not checked the battery, that driver likely would have been stranded the next time he tried to start his vehicle on a very cold day. What originally was supposed to be just an oil change led to a technician's sharp diagnosis and a little preventative maintenance for one fortunate driver. Sometimes timing is everything.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Whether we're trying to save money, save gas or save the environment, most of us Chesapeake drivers have an interest in decreasing fuel consumption. We've all heard about ways to save money on gas in Virginia, but does it really add up to much? How much can we boost our fuel economy through preventive maintenance and more courteous driving?

The US government has a website that actually answers that question. Let's look at some of the data and find out if any of these fuel-saving ideas are really worth the effort. We've all heard that a tune-up can improve gas mileage. It turns out that it can save us 4% at the pump. At $3.50 a gallon, that's 14¢ per gallon in savings, and at $4.00 a gallon, that's a 16¢ per gallon savings.

Other common repair items can also save you at the pump. For example, if your oxygen sensor is faulty, it's not delivering the information to your engine's computer that allows it to calculate the right fuel-to-air ratio. The result? The fuel doesn't burn efficiently. Replacing that faulty sensor can save you 40% at the pump. That's certainly a reason to improve your car care and have the automotive professionals at West Service Center inspect things once in a while.

A faulty oxygen sensor will activate the check engine light. So will a lot of other problems that are big fuel wasters. Finding out why your light is on and fixing the problem will also improve your fuel economy. Bring your car into West Service Center in Chesapeake and we will take care of it for you.

What about tires? Chesapeake drivers have all heard that keeping them inflated will improve our gas mileage. True? Yep. It's a 3% savings for that one. And even small drops in tire pressure can start to add up, so a weekly tire check is in order.

Using the correct weight in motor oil is another way you can save at Chesapeake area gas pumps. It adds up to a 2% savings.

What about that courteous driving? That doesn't cost us anything and doesn't require our Chesapeake service center to implement anything. Is it worth the bother?

Again, the answer is yes. Sudden acceleration, such as charging away from stoplights, sudden stops and quick lane changes all add up in lowered fuel economy. Taking it easy when you drive on Virginia roads amounts to a 5% savings around town and a whopping 33% savings on the freeway. Is it worth your time to slow down? How much do you get paid?

Speeding is another way we ding ourselves at the gas pump. We've all heard that it's okay to drive five miles over the speed limit, but that actually hurts our wallets. Eventually it could add up to more than a speeding ticket. An extra five miles over the speed limit ends up costing us 7% per gallon. Fifteen miles over? 23% Now there's a reason to slow down.

Another thing Chesapeake vehicle owners can do to improve that costs nothing is to toss the junk out of our trunks. In other words, clean out the car and stop hauling around non-essentials. Don't treat your vehicle like a storage locker. Dumping one hundred pounds of extra weight adds up to a 2% savings at the pump.

So when you tell someone you were going somewhere anyway and they're welcome to come along, that's okay. But if someone tells you they need to come along and it's no harm to you since you were going anyway—well, now you can tell them, “Sorry, dude, but you're an extra fifteen cents a gallon!”

All joking aside, let's all do ourselves a favor and fatten up our wallets by practicing good car care and better driving habits in Virginia.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

No matter what vehicle you drive, when certain things break, you have to make a decision.  Should I get it fixed now, later or never?  Air conditioning is one of those things.  You can certainly live without air conditioning, but it sure is nice to have on a sweltering day.

Let's say your air conditioning breaks in the fall and you live in a climate where it gets quite cold in the winter.  Should you get it fixed now, wait until spring since it won't get warm until then or maybe not get it fixed at all?

That can be a tough decision.  There are several reasons air conditioning in vehicles break.  One is fairly simple: It could be an electrical problem, perhaps a relay or solenoid is not turning on the system.  It's also a fairly inexpensive repair and doesn't require hours of labor.

Or, the problem is that the coolant has leaked out.  Your service facility can find the leak and replace the parts that are leaking.  With a refrigerant recharge, you're back in business.  The repair costs vary, depending on the reason for the leak.

When air conditioning malfunctions involve a compressor, evaporator or condenser, the costs can be significant since parts and labor add up.  Depending on the age and value of your vehicle, you may choose to simply roll down the windows and live with it. 

Keep in mind that many vehicles in cold climates use air conditioning in winter.  Many vehicles automatically turn on the A/C when you use the defroster.  The A/C dries the heated air it blows on the windshield and side windows to eliminate fogging more quickly.  Outside conditions such as snow and ice can severely hamper visibility.  Add to that fogging on the inside and it can present very challenging conditions for the driver.

In order for all systems to be functioning optimally, a vehicle owner might feel it's worth it for safety reasons to get a broken air conditioner fixed, even if it is done right before the approach of cold weather.  Discuss these options with your service advisor so you can make the best decision for your situation.

If you smell gasoline in your vehicle, pay attention to your nose. That's because it has an important message for you.

Newer vehicles should never have a gasoline smell inside. One of the most dangerous conditions can come when your fuel line system has a leak or multiple leaks. Vehicles with fuel injectors are under pressure, meaning a crack or small hole in a fuel line can allow vaporized fuel to escape, sometimes around hot engine parts. Gasoline vapor and hot metal? You see the problem.

One of the most common causes of a gasoline smell inside a vehicle is a fuel tank leak. The gas tank can rot or be punctured by road debris. A West Service Center technician can evaluate the condition of your fuel tank and suggest either repair or replacement.

Fuel injectors can develop small leaks around their seals or O-rings. Those can deteriorate over time as the material they are made of gets old and less flexible. A technician can replace those parts.

Modern vehicles contain something called a charcoal canister. It gathers evaporating gasoline vapors from inside your fuel tank and prevents them from venting out to the atmosphere. If that canister has a leak, you'll smell it. One hint that you have a problem is the Check Engine light may come on.

You may have a leak in your fuel tank vent hose. Or you may be smelling gasoline simply because your gas cap is loose, the cap is faulty or—yes this does happen—your gas cap is missing altogether.

Consider the dangers of gasoline fumes seriously. Inhaling them can be bad for your health or they may start a fire. Don't fool with fuel; have gasoline odors checked out right away.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

There's a lot of auto advice in Virginia right now on how to save money on gas. Some of it is good advice. Some of it isn't. Some of it is myth. And it may well be a scam. Plain and simple. When someone offers you a product designed to save money on gas, ask yourself, “Does this sound too good to be true?” If the answer is yes, do more research.

The internet offers us a convenient and quick way to research someone's claims about gas savings. Chesapeake drivers can usually find out in only minutes whether that claim is questionable or not.

Chances are other Chesapeake drivers have already tried what you're being offered. If you find evidence that others feel they have been scammed, you should be wary of becoming the next victim. There aren't any pills, magic or otherwise, that you can drop into your gas tank to improve your gas mileage. Drop in enough of those pills and you can actually harm your vehicle. The last thing you need is a bunch more sediment or unknown, dissolved additives in your fuel.

There actually are proven, sensible ways that you can maintain good gas mileage, however. Good car care and consistent preventive maintenance are the keys to good fuel economy. An oil change at West Service Center in Chesapeake and a new fuel filter, when needed, will keep your engine running efficiently, which will translate to good fuel economy. It may be mundane, but it's solid, proven advice.

So be smart. Listen to advice from qualified West Service Center professionals, and stay away from unverified “magic” and conspiracy theories. Your wallet—and your vehicle—will thank you in the end.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Recently, Nissan introduced the latest version of its Leaf, the company's electric car. It has many new features, including something called e-Pedal. It allows the driver to let up on the accelerator and, unlike a gasoline engine car, the Leaf doesn't just slowly lose speed; letting off the throttle pedal brakes the car in a very controlled way, using regenerative and sometimes friction brakes. With practice, a driver can go for a fairly long time without touching the brake pedal.

Another system, similar to those found in self-driving vehicles, can steer the car to keep it in the center of the lane using a camera and radar. It literally watches the lane markers and, of course, doesn't work well in snow that obliterates those markers. But the technology is impressive and can greatly reduce fatigue on long trips.

In fact, much of this technology has "trickled down" from research on autonomous vehicles, such as adaptive cruise control that slows down your vehicle (even to a stop) if the vehicle in front of you decelerates or stops. And we can expect these features will eventually find their way into all price levels of vehicles if the past is any indication.

There was a time anti-lock brakes were only found on premium vehicles; now they are on nearly all new vehicles. Traction and stability control are also prevalent, helping drivers reduce slippage and maintain control, thanks to computers.

With SUVs and trucks so popular, rear backup cameras help drivers see behind their tall back ends, reducing injuries, deaths and property damage. Bumper sensors and cameras allow drivers to be visually and aurally aware of their surroundings with 360° protection.

Many of these features improve our vehicle's safety and efficiency, and we can expect new technologies to crop up in the future. But just like the mechanical systems in your vehicle, it's important to maintain the electronic and computerized systems. Technicians at West Service Center constantly train to keep up on these latest developments. Make sure all your vehicle's components are maintained in top condition.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

You've likely heard how important oil is to your vehicle's engine. Did you know that there's one part that's responsible for holding that oil so you can use it every day? It's called the oil pan, and it sits at the bottom of the engine.

The oil pan is a vital, though simple, part of your engine's lubrication system. Oil circulates through parts of your engine to keep them lubricated. It reduces friction so everything works smoothly. Without oil, friction would quickly destroy your engine. The oil pan keeps that oil contained in the lubrication system, so it's important that the oil doesn't leak out. Since it's a metal part attached to another metal part, there is a gasket between the oil pan and the part of the engine it attaches to.

Various things can put stress on the oil pan and gasket, including weather extremes, the speed you're traveling and the condition of the oil. You may drive over a couple of bad roads and kick up debris onto your oil pan. All this wear and tear, heat and time can take their toll. So after a while, the gasket can just wear out and start leaking. It usually starts pretty slowly. If you see oil visible under your vehicle where you park it, that might be a sign of a leaky oil pan gasket. Another sign? You smell burning oil coming from your engine. If the leak is bad and your engine has lost a lot of oil, you may eventually see the oil light go on.

Let your service advisor know if you are experiencing any of these things. Driving with insufficient oil can badly damage your engine. And it can do it quickly. A West Service Center trained technician will check to find the source of the leak. It may just be a gasket, but it also could be the oil pan is damaged and needs replacing as well.

This is a repair you should get taken care of. Your engine needs its lubrication system intact to provide you many years of service.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

In the sloppy cold weather months, you might be tempted to pick up an all-weather mat and throw it on top of the mats you already have in your vehicle. After all, double protection is better, right? In this case, wrong. Here's why.

It's important to keep the accelerator and brake pedals clear so they can function the way they are supposed to. Stacking mats in the driver's side footwell can make them sit up too high on the floor. That can, in turn, jam your accelerator pedal forward, causing your vehicle to unintentionally speed up; it may get stuck in that position. Same thing applies to the brake pedal. The mats can get caught underneath it and prevent you from stopping.

Here are some other good practices when it comes to mats. It's best to get those designed for your vehicle. They are shaped to fit your specific car, truck, van or SUV. Ill-fitting mats can have the same untended consequences as stacked mats.

Good mats will have either a Velcro-type fastener on the back of them or a hook that fits into a hole in the mat. That way, the mat stays affixed to the floor so it doesn't slip and cause problems.

One more thing to keep in mind. If you have objects rolling around your vehicle, let's say under the driver's seat, just think about what happens when you jam on the brake. That object is thrown forward and can get caught in a pedal. You might find the accelerator stuck or the brake pedal inoperative.

Your service advisor at West Service Center can recommend the right mat for your vehicle. The right mat may save your carpeting, the wrong one may cost you an accident.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Every day you drive, you're sitting behind the dashboard. But how in the world did it get that name? Back in the days of the horse-drawn carriage, horses would kick up dirt and mud on the driver and passengers, "dashing" debris against the carriage. So those who built carriages began installing a board to protect them. So, dash-board. Dashboard.

The dashboard is still there, though changed quite a bit from the early days. Now its main purpose is to house the controls and instruments for your vehicle's systems.

Of course, you have the speedometer, tachometer and gas gauge. But there are four warning lights you need to pay attention to on your dashboard and instrument panel. Some of these may even be gauges, depending on your model of vehicle. Regardless, paying attention to them is a good idea if you want your vehicle to keep going as long as possible.

Oil pressure—The oil pressure light will come on if your engine doesn't have enough pressure in its system. Low oil pressure means engine parts aren't getting lubricated properly. This can cause really serious damage and do it quickly. If your oil light goes on, call your West Service Center service advisor immediately if you can. Even driving a short distance may ruin your engine.

Check Engine light—If a light that looks like an engine comes on, it's not necessarily signaling a catastrophe. But it means one or more sensors in your vehicle have detected an abnormal situation. Have your vehicle checked soon. There will be a code stored in your vehicle that a technician can read and use it as an extra clue as to what's going on.

Brake light—If this lights up, first check if your parking brake is on. If it isn't, you could have serious brake issues. It's a sign you should get the brakes checked soon at West Service Center.

Tire pressure—Tire pressure monitors are built in to newer vehicles. They let you know if any of your tires are over or underinflated. Both conditions need to be checked out. That could prevent a blowout or premature tire wear.

The dashboard isn't what it used to be. In fact, it's much better now… and much more informative. Take advantage of that information and keep your vehicle running the way it's meant to.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Think of how much abuse your brakes take. Day in and day out, they stop your vehicle when it's going fast and when it's going slow. Maybe your vehicle has been vibrating when you brake, or maybe it seems like your stopping distance is a little bit longer than it used to be.

Then it's time to get your brakes checked out. After all, you have to be able to stop if you want to be safe. Nearly all newer vehicles have disc brakes on the front, and many have that type of brake on all four wheels. That makes it likely you'll be getting disc brakes fixed at some time in your vehicle's lifetime.

Knowing how disc brakes work is as easy as riding a bicycle. If your bike had hand brakes, you'll probably remember a mechanism that squeezed a couple of pads on each side of your bicycle wheel when you applied the brakes. Disc brakes are similar; but instead of the bike wheel, there's a metal disc instead. If that disc is warped or has irregularities in it, it's going to vibrate.

It used to be that rotors were thick, and when they warped, a technician could "turn" them to scrape off a layer of metal so their sides were straight again. The latest vehicles are using thinner, lighter rotors with a slightly different construction. Now, it's likely that rotors that are resurfaced this way will not have enough metal left to work safely. In fact, some manufacturers advise only replacing rotors that are worn out.

Newer designs have reduced rotor prices, and in many cases, the labor cost of turning the rotors is higher than buying new. There are times, though, where your rotors can be resurfaced and still meet manufacturer specifications.

If you have a rotor replaced on one side of your vehicle, it might be a good idea to replace rotors on the other side, too.

Maybe you're looking for the new rotors to last longer than the ones that were on there. New technologies can offer a longer lifespan in a premium rotor. Armed with knowing the type of driving you do, you and your West Service Center service advisor can make the best decision on which direction you want to go with your new brakes.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com