Chesapeake Auto Repair

If you drive, you know at some point, something's going to go wrong with your vehicle.  And sometimes, it's pretty easy to figure out what's wrong, like a flat tire.  But sometimes your vehicle's symptoms can be really puzzling.

One driver in Virginia was heading to work on a hot July day and noticed when he pressed the accelerator, sometimes it wouldn't do anything. He also noticed his cruise control wouldn't work and his traction control light was constantly on, very unusual.

He was trying to figure it out, but none of it made any sense.  His cruise control had always worked perfectly, his traction light never had gone on before and there was never any issue pressing on the accelerator.

It was time to take his car in for a professional diagnosis, and boy, was he surprised that it was a freak accident he'd had the previous WINTER that was the root of his problems.  You see, in January, his car had slipped on ice when he was in reverse and had gently tapped a tree.  That caused a tiny crack in his rear stoplight. 

That crack had gone unnoticed until that July day.  Turns out a summer rain allowed water to seep into the taillight casing, so this time when he drove to work, there was enough moisture inside it to cause his stop light to stick on.

When the stop light is on, the car's computer is programmed to act as if the driver is pressing the brakes. It also disables the cruise, accelerator and cruise control when the brakes are on, producing all of the symptoms.  Replacing the stop lamp switch fixed everything.

So, while some things that go wrong with your vehicle are pretty obvious, many seemingly defy all logic. That's when a trained technician can scope things out, replace the right part and get you going again.

Hello Virginia! Today's vehicle care topic is: Synthetic Oil vs. Petroleum Based Oil. Synthetic motor oil is a substitute for petroleum based oil. If you aren't currently using it, why not? Synthetic motor oil maximizes engine power and fuel economy. To see why, we'd need a microscope, so we'll have to settle for using our imaginations. The molecules of conventional motor oil are long hydrocarbon chains. Synthetic motor oil, on the other hand, has uniform, round molecules. Which is slipperier, a pile of pencils or a pile of marbles?

Synthetic motor oil lubricates better because there's less friction. This results in myriad benefits: better wear protection, cooler operating temperatures, more power and better fuel economy. And synthetic oil doesn't sludge up like conventional oil so it prevents those small oil passages from clogging up. (We see that too often at West Service Center in Chesapeake.)

Some manufacturers are extending oil change intervals for many models. The added protection of synthetic oil covers you for these longer intervals. Talk with your West Service Center service advisor about how you drive in and see if he thinks you can benefit from synthetic oil for your vehicle. Also ask about the appropriate oil change interval for synthetic, because it may very well be longer than for conventional oil.

Most of us have a busy life and occasionally miss an oil change; go ahead, admit it. Since we're not perfect, doesn't it make sense to use a motor oil that's got your back?

What about price? Petroleum based oil may appear to win out on this point, but let's consider all the facts. Although synthetic oil costs more, it lasts longer, protects your vehicle engine better and increases fuel economy. You'll likely save money in the long run. If you're serious about making your vehicle last longer, consider using synthetic motor oil.

Give us a call.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Today in our West Service Center blog, we're going to talk about following recommended service intervals. Your vehicle isn't the only aspect of your life with recommended intervals: What about six-month dental cleanings and regular physical exams? Then there's laundry, mowing the lawn, paying your electric bill, changing your furnace filter - you get the idea.

Now, what would happen if you didn't follow these intervals? For one thing, your teeth may get more cavities. You might not discover health issues that benefit from early detection and treatment. And you'd have to wear dirty clothes, be embarrassed by your overgrown lawn and have your power shut off.

We all realize there are some things in life that we have to take care of regularly. If we don't, there are negative consequences. Our quality of life diminishes and it inevitably costs more money.

Have you ever wondered, "How often should I bring my car in for scheduled maintenance?" You can let your friendly and knowledgeable West Service Center technician remind you of the manufacturer's recommendations. He has checklists of what the manufacturer recommends and can find potential problems when he inspects your vehicle. Rely on West Service Center professionals to help you make good car care decisions, that's our job.

For those in Chesapeake who want to be more proactive with their vehicle care, here are some simple ways to remember what has a maintenance interval:

First: fluids. If it's liquid, it's got a replacement schedule. Oil, transmission fluid, coolant, power steering fluid, brake fluid, differential fluid, etc.
Then think tires. They need air, rotation, balancing, and alignment. And while you're thinking tires, think brakes and shocks.
And what makes your car go? Air and fuel. Air filter replacement, fuel filters and fuel system cleaning.

Of course there are more items, but if you remember to take your vehicle into West Service Center for these things, your friendly and knowledgeable service advisor will help you with the rest.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

There’s not much Chesapeake drivers can do about the price of gas in Virginia, but we can control - up to a point - how much we use. Our driving habits can dramatically affect our fuel economy.

The first thing we can do is watch the go-pedal. Hard acceleration just sucks the gas. Gently leave stop lights and plan lane changes so you don’t need to floor it. That can save you hundreds of dollars a year in improved gas mileage.

Go a little slower on Virginia expressways. Chesapeake drivers who go more than 65 miles an hour (105 kilometers per hour) will see their gas mileage drop dramatically. Leave early so you don’t need to rush to be on time. And cruise control is your friend – steady speeds use less gas.

Plan errands ahead. Make fewer trips by combining errands around Chesapeake.

Hey at current Chesapeake gas prices, a lead-foot might as well be a gold foot.

Give us a call

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Many Chesapeake car owners have probably wondered: "What's the harm in putting off replacing an engine air filter? The answer is that not replacing it could cause your Mass Air Flow (MAF) sensor to fail. This expensive sensor is situated between your engine air filter and your engine. Dirty air filters are a leading cause of mass air flow sensor failure – and these babies can cost several hundred dollars to replace in Chesapeake.

Change your vehicle air filter at West Service Center when it's dirty. Your vehicle engine will thank you.

Give us a call.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

If you've been paying attention, you've noticed that vehicle engines are getting more and more powerful in Chesapeake. At the same time, they are getting better and better fuel economy. I've gotta tell 'ya, most of that's because of technological advances in transmissions. To get a better understanding of why that is, let's talk bicycles.

You've probably seen plenty of cyclists on Chesapeake roads. Perhaps you ride yourself. Then you know that a cyclist's cadence is the number of times per minute he or she pedals. The ideal pedal speed is the zone where they can most efficiently generate power over a sustained period of time. The experienced Virginia cyclist uses her gears to keep her pedal speed in the ideal zone whether she's climbing a hill, cruising on a flat stretch or killing a downhill.

Think of it this way: if you have a 1-speed bike, you really have to pump hard to get up to speed. Your top speed is limited by how fast as you can pedal. And if you're climbing a steep Virginia hill – forget about it.

Now let's add a couple of gears: one lower and another one higher. With the lower first gear, you can get up to your ideal pedal speed more quickly. When you shift to second, your pedal speed drops below ideal for a while as you work to get back to peak efficiency. Same thing happens when you shift to third, but now you can go much faster than you could with a 1-speed bike using the same effort. Add more gears and you can see that it's much easier to maintain ideal pedal speed. The result, quicker starts, better hill climbing, higher top speed and, most of all, a lot less fatigue for the Chesapeake rider.

Like a cyclist on a bike, every vehicle engine has an ideal engine speed called its power band. When an engine is running in that zone, it can make power very efficiently. It's the vehicle transmission's job to keep the engine in the power band over a wide range of operating conditions. Today 5 or 6 speed automatic transmissions are pretty much the minimum, and 7 and 8 speeds are fairly common in Chesapeake.

Obviously these sophisticated transmissions are very expensive. In fact, next to your vehicle engine, your transmission is the most expensive component in your vehicle, so it pays to take good care of it. Your manufacturer has a recommended service interval for changing your old, contaminated transmission fluid. Servicing your transmission on schedule at West Service Center keeps it operating at its best and can prevent costly damage. Ask your friendly and knowledgeable West Service Center advisor if it's time for transmission service. Come see why smart Chesapeake drivers trust their transmissions to West Service Center.

Give us a call.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

There's a segment of the Chesapeake area population that's not committed to proper vehicle maintenance.

Now, the ignition system in your vehicle is electronic and controlled by the engine management computer. Spark plugs rarely get fouled and will last for as much as 100,000 miles (160,000 kilometers). So tune-ups used to force you in to West Service Center for service, and while you were there you just took care of whatever else was on the list.

Also, in recent years, a large percentage of new vehicles in Chesapeake have been leased. These folks plan on turning the vehicle in after two or three years, so they haven't focused on the maintenance that helps a vehicle last longer.

Given all that, what's the benefit to keeping up with factory scheduled maintenance? Well, your vehicle will perform better and return better fuel economy.

Those benefits pay for themselves as they go along. The big plus is that major repairs are prevented. And these aren't just repairs that are a long way off. Modern vehicle engines are far more sophisticated and have many parts that are in critical need of proper lubrication. Missing just one oil change can allow oil sludge to start forming. Sludge clogs small engine passages, robbing parts of the lubrication they need. An expensive failure could easily occur within two or three years.

And modern engines require more sophisticated fluids. Because of the different types of materials that are used to make auto parts, things like aluminum, plastics and steel, different types of additives are required to protect automotive components from corrosion. These additives deplete with time as well as with use.

Taking care of the little things now prevents big problems later. At West Service Center, we have been taking care of all those little things for years. Your vehicle still needs to be taken care of – it's just that some of those points of care have changed with automotive advancements. The need for proper maintenance in Chesapeake drivers vehicles did not go away.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Chesapeake area residents may remember when the U.S. government's “Cash for Clunkers” program made a splash on the news scene. People were offered incentives to trade in old vehicles for new, in the interest of better and improved air quality from reduced emissions.

But a lot of Chesapeake drivers want to hang onto their old clunkers. They're dependable and they're paid for. Owners would love to see the odometers on those vehicles turn past 200,000 miles (320,000 km), as long as the repair bills don't get too expensive.

There are a lot of vehicles on Virginia roads that have run past the 200,000 mile (320,000 km) odometer reading. Is there something that their owners are doing that keeps these vehicles on the road? Or did they just win the “lemon lottery,” and luck out by getting a particularly good vehicle? Not surprisingly, most of these owners have something in common. They never skip an oil change. Can keeping a vehicle on the road for 200,000 miles (320,000 km) really be that easy for Chesapeake drivers?

Actually, it makes sense. Oil is the lifeblood of a vehicle. Clean oil ensures that the engine will run efficiently and staves off the build-up of sludge that can eventually damage engine parts. Oil changes remove dirty oil and replace dirty oil filters, keeping an engine clean and running smoothly, just like eating right keeps our hearts healthy by preventing build-up in our arteries.

But there's another reason why not skipping an oil change can result in a longer life for your car. When you bring your car in to West Service Center for an oil change, all of the fluid levels are checked and topped off. If these fluids are depleted, dirty or low, they can damage the engine.

If a fluid is significantly low, it usually indicates a leak somewhere, leading to an inspection of relevant parts. This inspection and the replacement of the worn part can prevent repair bills and maintain the health of the engine.

At an oil change, your technician at West Service Center will also do a quick check for worn belts or hoses, uneven tread wear, leaking shock absorbers and other signs of wear and tear. This advance notice allows the owner to replace parts before they break down and possibly damage your vehicle.

The oil change is also a good time to review any other service that the vehicle might need. Many car owners rely on their pros at West Service Center for good auto advice on check-ups and follow-up vehicle care that will keep older cars running well.

Parts wear out on older vehicles. There's no avoiding it. As the odometer chugs upward toward 200,000 miles (320,000 km), the vehicle will need several batteries, a couple of alternators and water pumps, a new set of shocks and possibly some brake rotors. But these items—all together—add up to far less than the cost of a new vehicle.

Good vehicle care and preventive maintenance are the hallmark of Chesapeake drivers who have kept their vehicles on the road and running past the age when most of us have given up and headed back to a car lot. We can learn from their wisdom.

So treat your car right: Take good care of it and don't skip the check-ups at West Service Center in Chesapeake. 

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

When asked, most people think they are good at multi-tasking. Scientific studies, however, reveal that only around 2% of the population can truly demonstrate the capacity to effectively multi-task. For the rest of us who are not so biologically wired, no amount of practice can increase our effectiveness at multi-tasking. Turns out, multi-tasking is almost a superpower. Think of fighter pilots: capable of maintaining their orientation in three dimensional space and performing specific and highly complicated functions while accessing life threatening situations and coming up with an appropriate response. Admit it – you can’t do that.

Yet when it comes to driving, we seem to think we are very capable of safely operating a motor vehicle with myriad distractions. 77% of young adults feel somewhat confident that they can safely text and drive while 55% claim it’s easy to text and drive. Can they possibly be right? Let’s look at some statistics.

Nearly 23% of all accidents in the United States involve cell phones. Every day, 11 people are killed and over 900 are injured in texting-related accidents. In fact, texting while driving is six times more likely to cause an accident than driving intoxicated. Just think back at your own experiences: how many of your “near misses” as a pedestrian or in a vehicle have involved a driver with a cell phone in their hand?

There are three types of driving distractions:

• Visual (eyes off the road)
• Manual (reaching for something or manipulating an object)
• Cognitive (mind off the task of driving)

Of course, texting or using a cell phone involves all three. Eating, applying make-up, arguing and working on-board features like the stereo and navigation system are all very real distractions. You may be interested to know that hands-free cell calls are not substantially safer than using a handheld phone. Any time you glance away from the road (like looking at a text or incoming phone call) your eyes are off task for at least 5 seconds. At 55 miles per hour/90 kph, you will cover the length of a football field in that time. Would you ever consent to strapping on a blindfold and driving off down the road for that distance?

So what do you do? First, accept the fact that you are not part of the 2% of all the people on the planet who can truly multi-task (if you are one of the lucky ones you would know by now because your performance does not degrade no matter how many additional tasks are added). Next, don’t EVER drive distracted. Incoming text: it will wait for later. Juicy hamburger: eat it in the parking lot. No exceptions, ever. And don’t accept anything less from drivers of vehicles in which you are a passenger.

Another way to avoid distractions is to keep on top of scheduled maintenance and necessary repairs so that your vehicle itself doesn’t become a distraction. We can help you with that.

Give us a call.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Let's talk about something critical for all Chesapeake drivers: your brakes. Your vehicle is heavy, and it takes a lot of muscle to bring it and your passengers to a safe stop – so everything needs to be in good working order.

Here's an explanation on how your disc brakes work:

The wheel hub keeps your wheel attached to your vehicle. The brake disc – or rotor – is attached to the hub and rotates with the wheel as you drive around Chesapeake. Your brake pads clamp onto the rotor to slow the wheel.

The brake caliper straddles the rotor and squeezes the rotor to slow it down. The calipers contain brake pads which press on the rotor when you put your foot on the brake. The brake piston causes the calipers to squeeze and release as you use your vehicle brakes.

Your brake pads start to wear the first time you step on the brakes. Eventually the pads wear out and need to be replaced. If you don't replace the pads when they're worn out, the metal parts of the brake will grind against the rotor and carve grooves into the surface. We've all heard grinding brakes and it's not a pretty sound.

If a rotor isn't scored significantly, your friendly and knowledgeable West Service Center technician can put it on a lathe and smooth it out. If the grooves are too deep or if the rotor is warped or cracked, you need to replace it.

Sometimes brake pistons can stick and must be replaced. Typically it's cheaper to replace the entire caliper at West Service Center in Chesapeake than to rebuild the piston.

So there you have it – an important lesson on how your disc brakes work. If you replace brake pads on time, it will not only keep your vehicle stopping safely but could save you cash on unnecessary repairs down the road.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com