Articles:

The Neglected Windshield (Windshield Care)

You look at it every day, yet you don't really see it.  We're talking about your vehicle's windshield, and if you're not seeing it at all, that's probably a good sign.  The fact is that unless our windshields get fogged up, hazy or cracked, we don't pay all that much attention to them.  Considering how vital front visibility is in a vehicle, paying a little more attention to your windshield will pay off in the long run.

Keep it clean!  In ancient times when gas stations had attendants who filled your tank for you, they used to clean the outside of your windshield while the fuel was being dispensed. In these days of self-serve gas, we don't have that luxury any more.  But it's a good idea to clean your windshield regularly, even when it's not filthy. If you let dirt build up on the outside, it acts like fine sandpaper when you turn on your wipers when the glass is dry. Really, try to avoid turning on your wipers unless your windshield is wet.  If you must use your wipers to clear off something like bird droppings, use your washers liberally to help avoid scratches.

It's also important to wash the inside of the windshield, too. Even if you're not a smoker, you might notice the inside glass sometimes get a greasy film on it.  That's the plastic inside your vehicle off-gassing petroleum products that they're made of.  A hazy windshield when you are driving directly into low sun can blind you.  Use soaps that are made for automotive glass since they won't streak or harm vehicle interiors.  Your service advisor can recommend some.

Keep an eye on your windshield wiper blades.  Let them go too long without replacing them and you might wind up with the metal wiper frame actually touching the glass, a recipe for major scratches when you turn your wipers on.

Finally, do a quick inspection every once in a while for chips in your windshield glass.  Catch them quickly and they can be repaired while they're still small.  Often they will spread into a major crack, and at that point you'll have to have the whole thing replaced. 

So there you have it. Give your windshield a little love and it will reward you back with a beautifully clear view of the road up ahead.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

The Right Stuff (Choosing Replacement Parts)

Let's face it.  Vehicles are complicated machines, each having thousands of parts.  And since they're subjected to heat, cold, vibrations, bumps and much more, these parts wear out and need to be replaced. 

When your service advisor says you need a new part, you may have many options.  Let's say you need a new muffler.  One choice would be to get exactly the same part that was installed when the vehicle was manufactured.  The advantages are that it will perform the same way as the one it's replacing and will likely last about the same amount of time as the original.

Some mufflers are made by the same companies that supplied the automaker when your vehicle was new (they call that an OEM part—Original Equipment Manufacturer).  And often those are the same as the part you'd buy from a dealer. A reputable vehicle service facility will know which ones these are because they replace mufflers all the time and do their homework.

The good news is there are many different mufflers available from several manufacturers.  These are called aftermarket parts. Some of them may use different metals or a different construction technique. Some may sound a little sportier while some may make your engine perform better.  Your service advisor will discuss what your driving habits are and help choose the part that's best for you.

You may be able to get a part that's better than the one originally installed.  Here's an example.  A repair shop discovered one owner's vehicle had developed cracks and leaks in the hoses that attach to the heater core.  They were made of plastic, and heat and pressure had caused the originals to crack.  The service advisor recommended they replace it with an aftermarket part that was made of aluminum instead, one that was more durable than the original part.

Some aftermarket parts cost more, some cost about the same or less.  Depending on how and where you drive and what you want out of your vehicle, you can decide to buy more economical parts which might be the best fit for your needs.  Or you may decide to upgrade to a better, more expensive part.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Greeted by a Screech (Loud Noise when Starting Vehicle)

No one likes to be greeted in the morning by having someone screech at you.  The same goes for a loud, high-pitched noise your vehicle greets you with every time you start the engine.  If you're wondering if that's normal, no, it isn't.  And it is worth getting checked out.  The good news is that it might be nothing serious.  Then again, it may be.

The first things to suspect any time you hear a high-pitched sound coming from the engine are belts.  They have tension on them and they're trying to turn lots of different pulleys, pumps and other equipment the engine needs to work properly.  The noise could come from the belts starting to wear out and dry out. If one of those belts breaks at an inopportune time, not only can it strand you somewhere, the damage to the engine could be very expensive to fix.

Other things that will cause a high-pitched sound are the pulleys and tensioners.  The tensioners keep the right amount of pressure on the belts and some pulleys contain rubber that dampens engine vibrations.  The rubber in the pulleys can crack or deform with age, which prevents them from working correctly and may cause your belts to wear out.

A technician will check to see if the belts are worn or cracked.  He or she will also check the tension on the belts, the condition of the pulleys and whether all  components are aligned the way they should be.

Sometimes, the noise is nothing major to worry about, but it's still worthwhile to rule out any problems that have cropped up now or may appear in the future.  You'll have a properly running vehicle that sounds like its engineers intended… quiet and smooth.


West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

In a Fog (Fogged Windows in Cold Weather)

It's bad enough in cold weather when ice and snow block your visibility.  Add to that fog on the inside of your windows and you could be driving blind.  So here are a few tips on how to keep your windows from fogging up when there's a chill in the air.

You probably know fog is really condensation, when moist, warm air meets a cold surface and turns to liquid.  If your windshield fogs up, you probably turn on your windshield defroster. Most defrosters blow heated air on the windshield glass to warm it up so it won't condense the moisture.  Many also turn on the air conditioning to reduce the moisture. 

That same strategy can work on the rest of the windows.  First, turn up your heater's temperature setting.  The hotter the air, the more moisture it will hold.  Also, turn off the "recirculating" setting since you want all outside air to come in. Then switch on the air conditioning.  It will remove the moisture from the outside  air that it's blowing inside the cabin.  Try cracking a couple of windows to make it easier for the air to flow. This should do the trick pretty quickly. 

There's one other thing to try.  Many vehicles have electric heater elements embedded in the rear window glass (the rear window defroster) and in the outside rearview mirror glass. Make sure to turn those on, too; sometimes they're on the same switch.

For all of these things to work, of course, your vehicle's components have to be maintained so they'll do the things they're designed to do.  And you didn't think it was important to have your air conditioning working in the cold weather months! 

One final tip.  Keep the insides of your windows CLEAN.  Oil and dirt on the glass give the water molecules something to latch on to.  That ought to clear up this problem.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

The Sign of the Shield (Heat Shield Repair and Replacement)

Even in the months where temperatures are cooler, heat is still an enemy of your vehicle.  When your engine runs, it creates heat, so there are numerous heat shields that protect other parts from those higher temperatures. Heat shields are installed around several areas of the exhaust system.  Others prevent heat from reaching parts of the vehicle.  Still others prevent heat from reaching the ground (or maybe grass underneath) and starting a fire. 

If you remember your space travel history, you'll know how important a heat shield can be. John Glenn was the first American to orbit the earth, but during that maiden orbital flight, a sensor on board was indicating the heat shield on his capsule, Friendship 7, was loose.  If it had come off, his spacecraft could have burned up upon re-entry.  Fortunately, the heat shield stayed on, and Glenn made history.

Unfortunately, the heat shields on your vehicle don't have warning systems like the space vehicles did.  So you have to maintain them.  Heat shields are constantly exposed to elements like water, salt, sand and dirt.  That makes them prone to rusting and corroding.  Here's one unfortunate fact: Materials that make them good at preventing heat transmission also are soft and vulnerable, often aluminum or special fabric. 

One sign a heat shield will give you that it's loose is noise; you'll sometimes hear it rattling underneath your vehicle when it's running. One way to locate it? Put your vehicle in park, leave the engine running and take a listen outside.  It's usually pretty easy to pinpoint the location.

Make a note of the noise when you are talking with your service advisor. It's important to have those heat shields working correctly so the heat is kept away from your other vehicle systems and combustibles on the ground. The good news is that heat shields can frequently be inexpensively repaired or re-attached.  In other cases, they should be replaced. 

Missing or loose heat shields? Let's just say they're not cool.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Exhaust

Going (Lug) Nuts (Lug Nut Replacement)

Here's a part of your vehicle you probably don't think about much: lug nuts.  They're what fasten your wheels onto your axles.  Pretty important, right? In order to take the wheels off your vehicle to service the brakes, rotate the tires, etc., the lug nuts have to be in good shape so a wrench will grip them tightly. 

Because lug nuts are on your wheels, they are exposed to all the elements of the road (salt, water, grime) and really take a beating. Unfortunately, some manufacturers have made them out of two different metals.  Underneath is the working part of the lug nut, made of steel.  On top is the decorative (the "good looking") part, made out of chrome, stainless steel or aluminum.  After a while, the steel part begins to corrode and expands.  That changes the shape of the outer cap, sometimes rounding off the hexagonal edges and making it hard (if not impossible) to either loosen or tighten the lug nuts since the wrench won't fit any more. 

The reason that's so important is those lug nuts must be functional, especially if you find you have a flat tire somewhere on the road.  If the wheel can't come off to be swapped with a spare, it leaves few options, one of which is your vehicle may have to be towed.  All that for corroded lug nuts!

When you take your vehicle in for service, the technician who works on it keeps an eye on many things, especially if he or she is removing wheels.  It's not unusual for your service advisor to recommend you replace several lug nuts at once since some corrode at a different rate than others. Your repair facility is trying to help you avoid driving a vehicle that has wheels that can't easily be taken off when they need to be.

The good news is there are one-piece lug nuts that don't have the problem the two-piece lug nuts have, so replacing them could eliminate that from happening again any time soon.  And that's not "nuts" at all.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Passing the Test (How to Prevent Emissions Test Failure)

Vehicle emission testing has become ubiquitous in North America and for a good reason.  Clean air quality is important for the environment and all of us.  Since vehicle emissions are among the main causes of air pollution, emission testing can alert you to problems in your vehicle than can be fixed so it won't needlessly pollute.

Emissions tests are looking for certain toxic gases internal combustion engines produce, such as nitrogen oxide, particulate matter, non-methane organic gases and formaldehyde.  Emissions control systems reduce these gases if they are working properly. 

The best way to minimize pollution is to keep those vehicle systems working properly, and periodic inspection and maintenance is the key.  So if you want to make sure your vehicle will pass an emissions test, it helps to know what might go wrong.

Let's start on the easy one.  Your gas cap could be loose, allowing vapors to escape into the atmosphere.  The most common solution is to replace it.  Or your air filter may be dirty.  A dirty air filter may push your hydrocarbons pass the acceptable level.

Now to the more complicated things.  The mixture of fuel and air in your engine may be tilted toward the "too much fuel" side.  That could cause problems for your vehicle's catalytic converter, a device that converts toxic gases from your exhaust into less toxic pollutants.

Your vehicle has a closed system that prevents fuel tank vapors from escaping into the air; it's called the EVAP system.  A technician can track down problems.

Vehicle engineers have gone to great lengths to minimize the amount of pollution your vehicle produces.  Your vehicle's manufacturer recommends how frequently those systems need servicing.  Keep those systems in good shape and you're likely to pass emissions tests with flying colors.  Neglect them and you might find your vehicle failing an emissions test.  When that happens, you'll have to get the problems repaired before you can get back on the road.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

'Tis the Season (Tires)

We all know about winter tires.  But did you know there is such a thing as summer tires?

Most people have all-season tires on their vehicles.  They work pretty well in a variety of weather conditions.  But if you want better handling and performance, you might consider switching to summer tires.  Here are a few things you should know about them.

Summer tires are good for high-performance vehicles like sports cars and luxury SUVs, but they don't have to be limited to those. They have a different tread pattern than all-season tires, with generally shallower grooves and more rubber that contacts the road.  The rubber is made of a stickier compound good for taking corners at higher speeds.  Plus it is engineered so it stays firmer the hotter the temperature gets. 

Here's a bonus.  That design also works well in warm, wet weather.  It makes sense, since more the more rubber that's touching the concrete or asphalt when it's slippery out, the better the traction. 

There are some things to be aware of with summer tires.  They often have asymmetrical or unidirectional tread patterns.  That sometimes limits the way these tires can be rotated on a vehicle.  Another thing to remember is it is NOT a good idea to use summer tires in any wintery conditions.  They lose traction as the temperature heads toward the freezing range and below since that rubber that's designed to stay firm at warm temperatures gets hard as a rock when they freeze.

But in warmer weather, summer tires can increase your braking and cornering capabilities.  Plus you'll notice more grip at faster speeds and higher temperatures than all-season tires.  So think about discussing summer tires with your service advisor to see if they'd be a good fit for the type of driving you do.  He or she will offer you some choices that are designed to meet your vehicle's specs.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Winter Tires

It Wears on You (Tire Rotation)

If someone told you there was a fairly inexpensive way to improve your vehicle's handling, fuel economy and extend the life of your tires, you'd probably ask, "What do I have to do?" The answer is to rotate your tires.  But you have to do it regularly.

A lot of drivers think skipping tire rotation is a way to save money.  But when you don't rotate your tires, they will almost certainly wear unevenly.  That's because when your tires touch the surface of the road, the friction and traction causes miniscule parts of the rubber to come off.  And that process isn't exactly the same on each corner of your vehicle.  Some vehicles have the drive wheels in the front, some in the rear and some on all wheels.

Rotating your tires at regular intervals minimizes the differences in the way the tires wear.  The amount and pattern will be spread out equally if your tires spend time at all different positions.  The more even the wear, the more consistent traction, handling and braking will be.  All four tires will last longer this way, and when it is time to replace your tires, they'll all be worn out the same so you can replace all four with the same model tire.

Some people who choose not to rotate their tires find that one or two will wear much faster than the others, and often they'll replace just the worn ones.  While you can find similar tires, they won't all be the same and will certainly not have the same amount of wear. 

There are different tire rotation patterns depending on several factors: front-wheel drive, rear-wheel drive, all-wheel drive, directional tires/wheels, different sized wheels/tires on front and rear axles.  Also keep in mind that when your tires are new, some tire manufacturers require you to rotate them or else they won't honor the warranty. 

Your manufacturer recommends intervals for tire rotation, so it's best to follow their suggestion.  Your vehicle service facility can advise you when you need to get your tires rotated.  And many facilities include free tire rotation for as long as they're on your vehicle if you buy your tires at their shop.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Tires

How to Radiate Cool (Radiator Care)

There's nothing that radiates cool like a vehicle radiator that's helping to keep your engine running at the proper temperature.  You don't have to baby it, but you can't simply ignore it, either. 

Let's take a quick dive under the hood to let you know what the radiator is doing.  It takes the heat your engine produces and moves that heat outside.  It's not an easy job and heat is an engine's number one enemy.  Now that you're thinking how nice you want to be to your radiator, we have a couple of ideas how you can take care of it.

The easiest thing is to pay attention to your vehicle's temperature gauge. If it gets in the "too hot" or "not hot enough" range, have it checked out soon.  Make sure your coolant is kept at the correct level and if you see a trend that you have to add coolant more than a couple of times a year, you might have a leak.

Even if there are no obvious problems, every couple of years or so, consider taking your vehicle in for radiator maintenance.  A technician can run a pressure check for leaks and ensure that the thermostat and radiator cap are working correctly.  The technician will check that fans are running like they should so they can move air over the radiator and heat away from the coolant inside.

Ask your service advisor when you should have your radiator flushed and coolant replaced according to the manufacturer's recommended intervals.  In addition to cooling, coolant has corrosion inhibitors which stop working after a while.  Without those corrosion inhibitors, the inside of your radiator can literally start rotting away.  Keep in mind that the coolant level must be kept at manufacturer's specifications since if those corrosion-preventing chemicals aren't touching the metal, they're not preventing corrosion. 

Different vehicles use different coolants, so your service facility will make sure yours is getting the correct one.  Keep your coolant system happy and one day, maybe you can order up a custom license plate, "RAY-D-8."

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Cooling System
904 Cavalier Blvd Chesapeake, VA, 23323 (757) 487-4420
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