Chesapeake Auto Repair

You notice when your smartphone's battery starts to go weak on you.  It runs out of juice faster than it did when it was new.  Bet you pay attention to that pretty closely.

Unfortunately, many of us don't pay the same attention to the battery in our vehicles. If your battery got you through the cold-weather months, you might be thinking you're all set until next winter. But you might be surprised to learn this: Hot weather is harder on a battery than cold weather.  (Note: we're talking about a conventional vehicle here, not an all-electric, plug-in one.)

 The way your vehicle's battery holds a charge is that it has chemicals inside it, and they react with each other to produce electricity.  A vehicle battery discharges electricity and then needs to be recharged.  Unlike your smartphone that you plug in each night to charge, the way a vehicle's battery gets recharged is by using the mechanical energy of the engine.  It's a pretty cool system that's been around for a while.  An alternator changes the mechanical energy into electricity that then charges the battery.  And your vehicle is designed to charge it just the right amount with a voltage regulator. If your battery constantly gets too much voltage, it could stop holding a charge. 

Another way a vehicle battery loses its ability to hold a charge is when it gets hot.  In warmer weather, some fluids in your battery evaporate which can damage some of its internal components.  Then, you've got a dead battery.

Back to your smartphone for a second, it probably has a little indicator or maybe an app that shows you how healthy it is or how much charge it's holding.  Well, your service repair facility has equipment that can test your vehicle's battery for the same things.  If that test shows you need a new battery, then it's probably time to replace it.

A technician can also check to see your battery is being charged at the correct rate.  If you have a battery that is not sealed, a technician can check to see it needs more water added to it.  The technician will also make sure dirt or other contaminants aren't acting as electrical conductors and discharging the battery.  Plus, your battery's terminals may need cleaning.

Most people just forget about their vehicle's battery until there's a big problem with it. Here's one rule of thumb: expect a battery's life to be about 5 years. Just like you wouldn't want your smartphone to leave you without any way to make phone calls or send texts, you wouldn't want your vehicle to leave you stranded with no way to start it, would you?   

When it comes time to make that new battery choice, your service advisor can offer you some good options, taking into account the climate you drive in, what you use your vehicle for and what your budget is.  Hey, your smartphone's battery is all charged up.  How about calling your service advisor for an appointment right now?

Ever wonder why it costs so much more to fix a similar problem in two different vehicles? Let's say you now own an SUV and before that, you owned a car.  Your SUV's air conditioning system needs a new evaporator, but the cost for the new one is way more than you remember it was for your car.  How can there be that big of a difference?

There are many reasons.  For one thing, vehicles aren't all the same.  Yes, they have engines and steering wheels and suspensions, but engineering and design can vary widely among different styles and brands. 

In the case of replacing the evaporator, the one in your former car may have been located in a spot where the technician could get to it easily.  Plus, the part may have been less complicated and, therefore, cheaper.  Your SUV may require the entire dashboard to be removed with special tools to detach the a/c lines from the evaporator.  Plus, since it is supplying cool air to a bigger cabin, it may be more complicated; the part itself may cost quite a bit more.

But you're not an expert, so how do you know the price is fair? This is where it helps to establish a good, long-lasting relationship with a reputable service repair facility.  They know you, they know your vehicle and they value keeping you as a customer. A facility that doesn't care about repeat business may try to suggest more repairs than are needed or inflate their prices.  But those shops are unlikely to stay in business very long since their reputation gets around. 

If you've been taking your vehicles to the same shop for several years, you've had experience with them and know their policy on labor costs and parts prices.  At some point you may wonder if it's worth it to keep putting money into your vehicle, and if you know your service advisor, you have developed a trust for his or her advice. 

Keep this in mind, too.  Vehicle designers and engineers have made significant progress in things like powertrain technology and rust prevention.  That means today's vehicles are meant to last longer.  One study in a major consumer magazine shows that if you can keep your vehicle on the road for 200,000 miles/320,000 km, an average of 15 years, some vehicles can save you up to $30,000 or more. Investing in repairs can make a lot of sense. 

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

If you have an internal combustion vehicle, you know it has a lot of hoses that carry various fluids.  And if you have a heater in your vehicle, you'll have heater hoses.

A heater hose connects to and from the engine so some coolant can be circulated through a little radiator called a heater core.  In cold weather, that heater core acts as a heat exchanger to heat up your cabin.

Even in the hot weather, the heater hoses can prove problematic.  That's because they may remain pressurized even though you're not running your heater.  Heater hoses are made out of tough materials since they must handle heat and pressure.  But even the durable rubber, plastic and metal they are made out of can crack or leak from years of use.  That means coolant can be sprayed out into the engine compartment or leak onto a driveway or garage floor. 

You may be able to see a puddle of coolant under your vehicle or perhaps smell the odor of the coolant under the hood.  Some say it has a sweet smell.  Another sign coolant may be leaking out of the heater hoses is your engine may be running hotter.   You'll be able to tell by watching the heat gauge on your dash.  Let's say your heat gauge usually points just slightly below halfway between the C and H (Cold and Hot) of the heat gauge.  But now it is just slightly above.  That's enough to tell you that the coolant temperature has gone up a little, a possible sign of trouble.

This is a good time to swing by your service facility and have them take a look. If they catch the leak when it's small, it's a relatively simple matter of draining the coolant, replacing the hoses and replacing the coolant.  Sometimes, though, a heater hose can suddenly burst and a lot of coolant can leak out quickly.  That can, in turn, cause your engine to start to overheat.  In that case, you may see your vehicle's temperature gauge shoot up pretty quickly.  Then it's best to pull over and have your car towed to a repair facility since driving with no coolant can cause severe engine damage.

Preventative maintenance is your best insurance against heater hose problems.  A technician will periodically check for any signs of cracks or leaks.  You should expect to replace a heater hose at least once during the time you own your vehicle.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

"I never expected it could happen to me." Countless drivers have said that after they've had an emergency turn their lives upside down. So before that happens to you, let's thinking about planning ahead for an emergency with a few things you should keep in your vehicle.

• Road flares. If you've ever driven by a disabled vehicle sitting at the side of the highway at night, you know how terribly hard it is to see, especially in bad weather like rain.  If you are the one in that broken down vehicle, you run the risk of being hit by a vehicle whose driver literally may not be able to see you.  The best emergency signal includes one or more road flares.  There's a reason police officers and firefighters carry them in their vehicles.  When you see a series of burning red flares at the side of the road, you know something serious is going on.  These are far more visible at a much longer distance than nearly any other portable signal device.

• Fire extinguisher.  Thousands of vehicles catch fire every year.   Most fires start small but can get out of control. It's vital to have a fire extinguisher in your vehicle, and there are several small ones designed especially for the job.  Since many different types of vehicle fires can start, make sure the extinguisher you choose will handle every fire from gasoline to electrical. Some have handy mounting brackets. And keep it up to date!

• Flashlight.  Sure, your cell phone likely has a light in it.  But you will need that phone for communication if there's an emergency. Plus, the light’s just not that bright.  So carry an LED flashlight designed for automotive use.  LEDs produce a lot of light with little power; plus, many of those designed for vehicles include a lantern which will light up a wider area. It’s vital if you have to read your vehicle's jack instructions or tend to an injured person.

• Drinking water and snacks.  If your vehicle breaks down during bad weather and you may be forced to stay with it for a long time, you'll need food and water to survive until help can arrive.  These are simply the necessities of life, so have a small supply on hand, just in case.

Other things like basic tools, a first aid kit, a space blanket and jumper cables are also good ideas.  Many service repair facilities offer these items for sale, and you can ask your service advisor for suggestions.  While it's fresh in your mind, plan a shopping trip and put together your own emergency kit now.  Sure, you can put it off, but you may find yourself stuck in a difficult situation, saying to yourself, "Only if…"

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

If you notice that your headlights are flickering at night, that's something to pay attention to. While there could be many different things that could cause that problem, one possibility is your vehicle's alternator.

The alternator takes mechanical energy from the engine and turns it into electricity, in essence a generator.  The current it makes charges the battery and supplies power to the vehicle's electrical systems.  An alternator is made up of several different parts: a pulley, magnets, coil wires, brushes and a voltage regulator.  While your vehicle is running, these parts get a good workout and, after time, they begin to wear out.

Other symptoms of a failing alternator include your vehicle's lights dimming, the power windows going up and down more slowly than they used to, your power seats not moving quite as fast as before. 

Another sign of a worn out alternator is engine stalling.  Vehicles with fuel injection require a certain amount of power, and when an alternator is going bad, your engine could stall because the alternator isn't cranking out enough of it.

An alternator on its last legs can also fail to charge your battery properly.  Sometimes your battery isn't getting enough charge from the alternator and will go dead.  It also can be the opposite problem. The battery is getting too much power and will cause the battery to get hot.  Your vehicle may give you a clue on the instrument panel.  If you see any of these warning lights, take note: Check Engine, ALT, CHARGE or one that looks like a picture of a battery.  If that light is on, it's time to have your service facility give it a look.

As mentioned earlier, there are other components of your vehicle's electrical system that can fail, such as a worn out serpentine belt or a malfunctioning voltage regulator.  A reputable service facility has diagnostic tools to pinpoint the causes of your problems. And when your issues are fixed, your electrical system will be back to its hard-working self.  You'll get a real charge out of it!

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

If you've ever noticed your vehicle's lights are dim or not working at all, the problem could be many things.  But one possibility is your battery cables aren't doing their job.  A power outage in your vehicle is similar to one in your house and needs to be repaired to get things back to normal.

Battery cables connect your vehicle's battery to the vehicle itself.  There is a positive cable when provides the power and a negative cable that connects to the vehicle chassis and provides a ground for electrical components. 

A failing battery cable may cause your vehicle not to start.  Your starter may turn over very slowly.  Or you may just hear a series of clicks.  One other clue is on your dash—the battery warning light. 

There are many things that can cause power issues in a vehicle, but it's important to keep battery cables clean and maintained.  Salt and corrosion are enemies to any power system.  A technician can keep things in top shape, disconnecting the cables, inspecting them and cleaning their ends and the battery terminals.  Cables, by the way, are often made up of smaller strands of wire.  If they are frayed, some of those smaller wires can touch metal parts of the vehicles that they shouldn't.  The result? Electrical system malfunctions.

So if you see any of these signs that something is not quite right with the power in your vehicle, consult your service advisor and get it checked out.  Feel the power!

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

So you thought you only had two brake lights.  Look again and you'll see one in the center at a higher level than the two on either side of the vehicle.  They're sometimes in the inside of the vehicle behind the back window, or they could be in the deck lid, on the roof or on the spare wheel carrier,

But why is that third brake on your vehicle? Experts say it helps prevent rear end collisions. Tests done by installing the third brake light in taxis and fleet vehicles showed fewer rear end crashes in the ones that had the extra light. The third brake light was mandated in new passenger cars in 1986 in the US and Canada.  The requirement was added to new light trucks and vans in 1994.

Sometimes it's difficult to know if your third brake light is even working.  Many vehicles have bulb warning systems that alert you to non-functional bulbs, but not all do. Your vehicle service facility will often check to see if all your turn signals, taillights and headlights are working during routine maintenance inspections, and they may notice that the third brake light is out. 

So, do you have to have it replaced? Not necessarily. Many areas only require one brake light to work in the rear of a vehicle. So even though new vehicles have to have the third brake light, you may not get a ticket if it eventually stops working.  But you may be missing an opportunity to drive a safer vehicle if you don't get it fixed.

In 1995, an insurance institute study found that 1986 model cars were involved in 5 percent fewer rear-end collisions from 1986-1991 than they would have expected without the extra light.

Ask your service advisor for advice.  Keep in mind that in these days of drivers distracted by everything from texting to putting on makeup while driving, you can reasonably conclude that anything that makes you more visible to the vehicle behind you adds one more—possibly life saving—safety margin. 

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Can you think of anyone who likes getting a flat tire?  Of course not.  But when one of your tires winds up with a flat or leak, whether it be from things like hitting a curb, running over a nail or picking up a sharp stone, it's time to have someone who knows what they're doing take care of it.

If you're thinking you'd like to avoid having to buy a new tire, you wonder if a patch or plug will suffice.  It depends where the puncture is and how big the hole is.  Most tire experts will say if the hole in the tire is less than ¼ of an inch or 6 mm, a patch can work.  But a patch likely won't work if the compromised part of the tire is on its shoulder or sidewall.

Here's why.  The shoulder of a tire is the part between the sidewall and tread and it's usually rounded.  It's under a lot of pressure, more than even the sidewalls. And because of that curved shape, it's hard to get a patch or plug to hold.

The sidewall is the side of the tire.  Sidewalls flex a lot when you drive, and the strain can cause a patch or plug to loosen up.  A weak spot in a sidewall is much more likely to fail and cause a blowout.  So if you have damage in the sidewall or shoulder, that tire is a good candidate for replacement, not repair.

If you have a cut or gash in your tire, it's possible the cords that strengthen your tire have also been cut.  That weak spot can spell trouble, and this type of damage usually means you should get a new one.

Your service advisor can tell you what the appropriate action is to take when you have tire damage.  You may be able to get good results with a patch, or you may have to replace one or more tires.  Your safety is riding on them.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Who thinks about their fuel gauge?  You probably don't… until it doesn't work any more.  Then you have to guess how much fuel is in your tank, and that's no way to live life on the road. 

Fuel gauges, like every other part in your vehicle, can fail.  And when yours stops working, you will probably want to head over to your service facility soon, because no one relishes running out of fuel.

The fuel gauge system is much more than just the gauge you can see on your instrument panel. Most systems have a float inside the fuel tank that goes up and down depending on the fuel level.  It's called the fuel sending unit, and it sends an electrical signal to the gauge (on the dash) telling it to display how much fuel is left in the tank. 

So, what could go wrong?  Well, a few things.  For one thing, corrosion from bad fuel can cause it to stick and it won't move up and down any more.  So you could fill up your tank and the gauge would still read Empty.  If a sending unit needs to be replaced, often the parts can be costly. The good news is that fuel sending units rarely fail and most drivers will never have one go bad.

Other things that can go wrong? An electrical problem could cause a fuse to blow and you won't get a reading at all.  A technician can figure out where that electrical problem is and how to repair it.  Finally, it's possible for the gauge itself (on the instrument panel) to fail.

One thing to keep in mind is if your fuel gauge isn't working, you might be tempted to carry around an extra container of fuel.  That's ok if it's outside the cabin, such as in the bed of a pickup.  But if you carry it inside the cabin or trunk, fuel fumes can be very dangerous for your health, even fatal.

A working fuel gauge gives you peace of mind… so you'll never have that "empty" feeling.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

When the leaves fall, you might take a sightseeing trip to see them at peak color.  Or you may simply live in a spot where there are a lot of trees.  When those leaves get wet, you'd be surprised to learn just how slippery they can be. 

We all know ice is slippery to drive on.  What causes tires to slip on ice is a thin layer of water that comes between the road and your tires.  Wet leaves can have the same effect.  The surfaces of leaves are super slick when they're dry, even worse when you add a little moisture.  There's one other thing about leaves.  They are smaller than each tire's footprint, so your tread grips the pavement with uneven traction.

One study showed that your stopping distance can more than double on a surface covered with wet leaves when compared to that same road when it's dry.  Double! That can spell trouble.  So if you find yourself heading into an area with wet leaves on the road, slow down before you get into a jam.  If you do start skidding, use the same driving techniques as you would on ice.  Let off the accelerator, resist jamming on the brakes and steer into the skid.  Again, speed can get you into trouble fast on a slippery surface.

One thing that can help is having tires that are appropriate for the way you drive and the places you travel.  Your service advisor can offer suggestions for tires that are right for you.  Have a technician examine your tread depth and the condition of your tires' rubber.  Sun can break down rubber over time, and age can cause tires to fail, even if their tread seems to be deep enough. 

Your tire is the point of traction between your vehicle and the road.  Uncontrolled skids spell trouble and danger.  Slow down when you see wet leaves on the road.  They can make traction disappear before you know it.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com