Chesapeake Auto Repair

You expect your heater/air conditioner to work like it should.  You have a control for temperature and one for fan speed.  You even have a control for what vents the air comes out of. 

Don't be surprised one day if your blower fan develops a mind of its own and starts going crazy.  Most of the time, you may find that it starts blowing at full speed, and nothing you do to try to control it does any good.  This is what may be happening.

Your blower motor has an electronic component called a resistor.  It does what its name says; it offers resistance.  When you want the fan to run more slowly, you turn the fan speed down.  That resistor accomplishes that by turning its resistance up.  When the resistor fails, the power has nothing to slow it and the fan speeds up. 

It's a small part and can fail due to age or corrosion.  It's usually not an expensive part, either, but it's often found in a location that's not that easy for the technician to get to.  That means labor costs will vary depending on the design of your vehicle. 

Occasionally, a faulty resistor can cause the blower motor not to work at all or only partially come on.  But other things can cause that as well, such as a faulty fan switch or vent control. 

This is where a technician's training comes in.  Special equipment can track down precisely where the issue is so you can be assured the correct part is being replaced.

It's just not pleasant when the blower motor isn't following orders.  Have your service facility check it out so you can be the blower's boss, like it should be. 

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

When's the last time you thought about spark plugs? You probably don't remember.  That's because spark plugs usually last a long time and don't need much attention.  But they don't last forever, and when they start going bad, they'll send you a few clues.

• Vehicle is hard to start. 
• Fuel economy is going down
• Acceleration isn't what it used to be
• Engine runs roughly
• Check Engine light is on

There are many things that can cause those symptoms, so it's wise to head on over to your vehicle repair facility to have them look over your vehicle.  But the problem could be your spark plugs. They do wear out, not producing a strong enough spark to ignite your fuel the way they're designed to.  A closely related problem is failing spark plug wires, and a technician will test for both possibilities… and more. 

Your vehicle's manufacturer recommends changing wires and/or plugs at certain intervals.  Spark plugs are made out of different materials and some last far longer than others.  Ask your service advisor to let you know when yours should be changed.  Badly misfiring plugs can cause expensive damage to a vehicle's catalytic converter, so it's best to take care of them before that happens.  Replacing your spark plugs and/or wires is money well spent to have your vehicle running smoothly, dependably and efficiently.  

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Most light vehicles (under 10,000 pounds/4,500 kg) in North America sold from 2008 model year on have a feature that many people are confused about.  It's the tire pressure monitoring system (TPMS).  You may have some experience with it yourself if you own a newer vehicle.  Vehicles with TPMS have sensors in each tire that are supposed to warn the driver when tire pressure gets dangerously low.  That's important because tires that are significantly under-inflated can cause very serious accidents.

Unfortunately, many drivers think the TPMS does all the work keeping track of tire pressure. To them, as long as the warning light or gauge isn’t giving a warning, the tires must have the proper amount of air pressure in them.  That's not the case.

Tire pressure monitoring systems aren't all created equal.   Some give you a digital readout of the pressures in each individual tire.  But many simply have a warning light that looks like the cross section of a tire with an exclamation point in the middle.  If you don't know what it is, it's because it's not instantly recognizable as a tire.  In fact, one company that makes TPMS, Schrader Performance Sensors, surveyed drivers.  Their study showed that more than 40 percent of drivers didn't know that that warning light was. 

One out of 5 of the drivers who did know what the light was only looked at their tires after the light came on to see if they could see any that needed air; they never checked them with a tire gauge or had someone else do it.  Ten percent of them didn't do anything when the light came on.

In most vehicles with TPMS, the warning comes on only when the tires are more than 25% underinflated.  The American Automobile Association says that's under the pressure you need for safe vehicle operation.

The bottom line is once a month you should make sure your tires are inflated to the manufacturer's recommendations.  That means each tire should be measured with an accurate, external tire gauge.  To be confident you are getting a correct reading, take your vehicle to a reputable service facility where their equipment is calibrated and they know what they're doing.

Severely underinflated tires can contribute to an accident that kills or severely injures people.  The idea behind TPMS is well intended, but the system was never meant to replace regular inflation measurements and maintenance.  Periodically have your tires checked for proper inflation.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Engines required a lot more maintenance in earlier times.  You'd have to have your spark plugs, wires, rotors, caps, distributor points, fuel and air filters changed periodically.  There were mechanical adjustments of a vehicle's timing, dwell, spark gap and idle mixture, too. Unless you like to tinker with old cars, a lot of those terms won't mean much to you. 

That service was called a "tune up" back then, and you can see why.  But now, computers have reduced the number of maintenance items, and a tune up is a whole lot different than it used to be.  In fact, in some vehicle service facilities, that term is also a thing of the past. 

A tune up of today would more accurately be called simply periodic maintenance. Now, most vehicles still have spark plugs and wires, fuel filters, air filters and PCV valves, and they should be inspected tested and/or replaced at regular intervals.  Your vehicle's manufacturer has made recommendations on how often that should be. But it depends on your driving habits. Do you regularly tow a trailer? Do you drive on dusty roads often? Are you driving mostly stop and go in the city?  Depending on your answers, to those maintenance intervals might have to be more frequent.

Your service advisor will likely remind you about those "must check" items such as spark plugs and wires, air filter and oxygen sensor.  And now that the old-fashioned tune ups don't require you to take your vehicle in for maintenance as often, you can get the same benefit from scheduled oil changes or tire rotations.  When your vehicle is in for those, a technician can keep an eye on your other systems (fuel, emissions, ignition) to make sure they are operating correctly.

One thing to remember.  When you take your vehicle in for regular service or a specific issue, don't ever hesitate to ask you service advisor to explain what's being done and why.  Hey, "In Sync" may have been a boy band of an earlier era, but it's always good for you and your service advisor to be "in sync" when it comes to what maintenance is good for your vehicle.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

So you almost got through the winter until, one day, your muffler started sounding like a dragster, loud and obnoxious.  It's not surprising.  All that road salt and brine can cause rust to punch holes in a muffler, and that should raise a big, red warning flag about the safety of your vehicle.

One big concern is carbon monoxide, a poisonous gas that can drift into your cabin if your muffler is leaking. You've probably heard about people whose home furnaces have leaked carbon monoxide and overcome families inside.  Carbon monoxide can first cause you to feel dizzy and nauseous.  It can even render you  unconscious—even kill you.  So if your vehicle's muffler is leaking that gas, well, it's nothing to mess around with.

Oh, and how about that noise? You may get a ticket since many municipalities have laws against noisy exhausts. 

Your muffler may be making a clunking or rattling sound when the engine's running or it may be spewing thick exhaust smoke.  All of these symptoms are telling you to get to your vehicle service facility soon.  A technician may find it's the muffler or another part of your exhaust system that is coming apart or is busted. 

Sometimes the repair can be as simple as replacing a section of pipe or clamps, but sometimes you'll need to replace more components.  Your service advisor can recommend several different options to try to help you meet your performance and budgetary needs. 

You'll drive out with a vehicle that doesn't sound like a teenager trying to hotrod the family car, is a whole lot safer and sounds a lot less obnoxious in the process.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Ever wonder what one of the best things is to ever happen to your vehicle's engine?  It's the little thing that usually looks like a can, the oil filter.

Just like your kitchen sink strainer filters out errant particles of food from clogging your drain, the oil filter cleans out small particles that could cause your engine harm.

Your engine operates in a dirty, hot environment and gathers a lot of tiny contaminants like dirt, dust, little metal shards and unlucky bugs that get sucked in.  Get those things circulating in your engine and those little particles can cause friction, which starts wearing out those finely machined metal parts. 

You know how important it is to change your oil regularly.  It's vital that you change your oil filter at the same time to keep the oil as close to brand new as possible.

Most oil filters look like a metal can with some holes in the bottom.  Inside there are carefully chosen materials that can screen out the contaminants while at the same time allow the lubricating oil to pass through.  Early oil filters had steel wool, metal mesh or actual screens.  Then they tried fabric filters using material such as linen and cotton.  Finally, a less expensive disposable filter using paper and cellulose did the trick.

Cellulose or other synthetic media are used in most oil filters today.  Cellulose is inexpensive and effective.  Fibers filter out particulates and let the oil flow.  The other synthetic media have the ability to screen out even tinier particles while not significantly restricting the oil from getting through.  Engineers continue to work on even more advanced filter material.

Choosing the right oil filter is something our pros at West Service Center can help you with  because there are a lot of them out there.  Factoring into that decision are your driving habits, how far you drive and the temperatures to which your engine will be subjected.  While some filters will cost more than others, they may be worth it to extend the life of your engine. 

But most important is remembering to come have your oil changed at West Service Center regularly at the intervals recommended by the vehicle's manufacturer. Just like you wouldn't want to have a plumber come over to fix a clogged kitchen drain, you certainly wouldn't want to have to pay for major engine repairs if they could be prevented by regular oil and filter changes.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

You may have heard at one time or another about something called a timing belt or timing chain in your engine.  And you may know that if they fail… well, let's just say that there can be some major engine damage.  So obviously, we want our timing belts and chains to be in tip-top shape.

One part that helps keep them running the way they should is the timing cover.  As you can probably guess, it's something that covers the belt or chain.  The timing cover protects both belts and chains from dirt and road debris.  Timing belts also need to be lubricated so their covers allow them to be lubricated as well.  They have a gasket that insures a good seal for the engine.  If that gasket breaks or develops a leak, then engine oil can escape, and loss of lubrication is never good for an engine component.

Other symptoms of a failed timing cover are leaking coolant, a metallic sound coming from the front of your engine or your Check Engine light coming on.  You might also notice a drop in power when you're going uphill.

It's important that your timing cover be in good condition and functioning properly.  Your repair facility will check out that part of your engine to make sure gaskets are in good shape and the cover is doing the job it's meant to do.  Catch that leaking or broken timing cover in time and your engine will thank you for avoiding some serious damage and an expensive repair.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

You may remember a song that went, "Objects in the rearview mirror may appear closer than they are." While that was a song about life's lessons, there are a few things we should all know about how important rearview mirrors are to safe driving.

While new electronic devices are helping drivers be aware of surrounding traffic in high-tech ways, the good old rearview mirror is still a dependable way of letting you know what's around you.  There are usually 3 on each vehicle, 1 attached to the windshield inside and 2 attached outside on each of the front doors.

It's important that they be adjusted properly before you start driving (not while you're driving). Experts say the windshield rearview mirror should cover the area behind the vehicle while the outside mirrors should not simply duplicate that view but extend it to the sides, where blind spots normally are.

Your rearview mirrors must be able to hold the positions they're adjusted in; it there's play in them or they move around, you'll never be sure they're pointed in the direction that will let you see where traffic is.  The one on the windshield must be firmly attached.  If it won't stay where you want it, head to your service facility where they can tighten it or replace any parts necessary to let the mirror maintain its aim. If it has fallen off the windshield completely, a technician can reattach it with the proper adhesives or fasteners.  There may be electronics that need to be properly connected as well.

The outside mirrors cover your blind spots and they must be able to hold their adjustments, too.  Many adjust electronically; switches and motors can fail, electrical connections can detach or become corroded and the reflective glass can crack, discolor or develop a hazy fog.  A technician can diagnose and repair those problems and recommend any replacement parts you might need.  Mirrors that are adjusted manually also should be restored to proper working order in order for you to maintain this important rear visibility.

Drivers don't think about their rearview mirrors all that much.  On reflection, don't they deserve respect and care for the important job they do?

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

If you've ever had a flat tire, then you know welcome it is to have a spare tire that is properly inflated, in good shape and easy to get to.  Problem is many of us don't even give our spare tire (if we even have one) a second thought.

If you have an SUV or truck with a spare, it may be mounted outside the vehicle, such as on the tailgate or underneath the vehicle.  All of them, especially those underneath, take the brunt of debris, moisture, salt and dirt from the road surface, a potpourri of corrosion potential.  The hardware that holds these on can rust into a solid mess, making it hard for you or even a roadside assistance service to get off. 

If you have one of those, have it checked and maintained at your vehicle repair facility on a regular basis.  They should be lubricated and cleaned periodically, and some recommend doing this service every time you have your tires rotated.  If the spare is the same size as the tires on the vehicle, it may be a good idea to have it rotated with the others. 

Some vehicles have compact spares that are in a small well in the trunk or some other spot. Most drivers don't pay any attention to them.  Over time, air leaks out of those spares, leaving them flat when you most need them.  When you have your vehicle in for service or routine maintenance, ask your service advisor for his or her advice on making sure the spare is inflated properly and cleaned, usually at least twice a year.

You may not know it, but your vehicle may not have any spare at all.  Instead, it may have an inflator kit that you are supposed to use to inflate and seal a flat tire.  That sealant has a limited life span and should be replaced every few years.  Check with your service advisor to make sure the kit is up to date and will do the job when called upon.

Manufacturers know a flat tire's always a possibility.  No matter what contingency solution they've included with your vehicle, keep it in shape and in good working order.  When you need it, you'll be very glad you did.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

We've all seen drivers who do things that—let's be frank—really irritate us.  They're inconsiderate, can put people in danger and make the road a much less friendly place.  They really "T" us off.  These are the bad drivers who fit their description to a "T." 

• The Tailgater.  You've seen this terrible driver who follows a few inches off the bumper of the vehicle ahead.  We all know what's going to happen if the driver ahead of the tailgater has to slam on the brakes.  And we've all been that driver followed by the tailgater, whose vehicle fills up your entire rearview mirror.  The tailgater is likely not in a great frame of mind and, thanks to his or her stupid driving practices, the "tailgatee" is getting pretty ticked off as well.  That's a formula for a big problem. Know anybody who respects or likes a tailgater? Didn't think so
• The Texter. All sorts of people think they are perfectly capable of texting while driving.  It's not hard to spot them.  They're usually going more slowly than other drivers.  They may be weaving in and out of their lane.  They're looking down at their phone, not at the road.  At a stoplight, they're the ones who sit there for 30 seconds after the light has turned green.  Did you know a recent study found that a quarter of all accidents involve someone who is texting and driving?
• The Trasher.  Their window goes down and the trash flies out.  They treat anything outside their vehicle as their personal garbage dump.  They finish up a cigarette and flick their butt out, leaving dozens a day for the rest of us to "admire." The Trasher has been around for a long time.  It's time for them to clean up their act.
• The Turn-signal Troublemaker. They don't think they need to use turn signals because THEY know where THEY'RE going and no other driver needs that information.  They change lanes without any warning.  Or they made their move minutes earlier and have "forgotten" to turn off their signal.  Use those turn signals wisely and carefully.  And if you're not using your turn signals because they're not operating correctly? Get 'em fixed!

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com