Chesapeake Auto Repair

We've all heard that expression, "That's a non starter." When it comes to your vehicle, that's not music to a driver's ears. That sickening sound when you start the ignition and instead of hearing the engine crank, you hear it slowly turn over and your dash lights go dim. 

There can be many reasons a vehicle won't start, so here's a little history of how the starter came to be an important component of modern vehicles.

You have to move the engine's components to start it. The first cars had a crank that the driver would insert into the front, then start turning things over by hand.  When the engine started, you had to release that crank immediately or risk a broken arm.  Yes, it happened many times.  So, they came up with a better idea: an electric starter, which was a big advance in automotive technology.

With this system, an electric motor rotated a series of gears that turned the gasoline engine's crankshaft so its pistons and parts moved and the engine drew in air.  While this happened, electricity went to the spark plugs and fuel headed to the cylinders.  When the gasoline engine caught, the starter quickly disengaged. Hey, no more broken arms!

Modern systems use the same principle, so when your vehicle won't start, here are a few things to look out for that might point to the starter. 

If the engine turns over s-l-o-w-l-y, it may mean the electric starter motor may just be wearing out and doesn't have enough cranking power.  Bushings, brushes, wire windings and a special switch called a commutator may be going bad.

If when you engage the ignition you hear a faint click, that could be a symptom one or more of the starter's components have failed. If you hear a loud click, it could mean that an electrical switch called a solenoid may not be switching the motor on.

If you hear your engine start to turn over but then it stops and is followed by a grinding sound, some gears may not be meshing the way they should.

There may be many more causes (bad alternator, relay, battery, engine, key fob), so this is when it's time to turn it over to your service facility.  Sometimes they can send out their own tow truck or recommend a reputable towing company.

But it's best not to let it get to this point.  Starter problems often give you advance warning that there is a problem with "almost" not starting or "almost" not turning over.  So when you see that very first sign, "start" on over to talk this one over with your service advisor.  The opposite of a "non-starter" is a starter, and that is music to anyone's ears.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Bet you didn't know:

Some of the earliest rearview mirrors were marketed as "Cop Spotters" so drivers would know when police were following them. Who wants a ticket, anyway? According to eBay Motors, Elmer Berger first patented a rearview mirror that was mounted on the front fenders, on the spare tire secured to the side of the car of at the top of the driver's door frame. 

About 80 percent of your vehicle is recyclable. So says The Balance. That means four-fifths of most vehicles can be recycled.  Much of that recycling is done by automotive aftermarket recyclers.  Between the U.S and Canada, they reclaim enough steel to produce 13 million new vehicles.

The man who invented the first modern cruise control couldn't even drive a car because he was blind! His name, says Smithsonian.com, was Ralph Teetor.  Blinded at a young age by a knife accident, Teetor was inspired to create a speed control by a couple of things.  One, the U.S. imposed a mandatory 35 mph/55 kph during World War II to conserve fuel and tire rubber, and Teetor wanted drivers to go a safe and steady speed.  Plus, a chauffeur who drove him around used to randomly slow down and speed up which irritated Teetor.  So he invented a speed control to encourage drivers to drive at a more constant and safer speed.

The first grooved tires were invented in 1904 by Continental.  But that was a big improvement over the very first "tires" which were actually metal hoops that made riding in the first cars a pretty rough experience.  The first rubber tires were solid rubber, not inflatable like today's tires.  Things have come a long way.  Modern tires are made with sophisticated rubber compounds that can deal with heat and cold.  Plus their tread patterns help drivers get better traction on wet roads when it storms.  Still, it's important to make sure yours have enough tread and are properly inflated for maximum safety and performance.

Quite frankly, there's a lot we don't understand about the vehicles we drive.  They're much more complicated than the old horse and buggy that preceded  them.  Leave your vehicle's maintenance and service to highly trained technicians who DO understand how to maintain, diagnose and repair today's modern, sophisticated vehicles. 

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

You may have noticed sometimes on a hot and humid day, vapor will come out of your vehicle's vents when you have the air conditioning on.  Is that something to be concerned about? Well, it depends.

Sometimes that steam or vapor can be caused by water accumulating in the vent system after it has condensed.  And sometimes water can pool at the bottom of a vent.  When you turn on the blower mower, the air hits the water and may create steam or vapor that you can see in the cabin.

One thing to check is if that vapor smells like anything.  If it doesn't, that's a good sign. You may be able to run the fan for a while and the issue may just go away when things dry out.  But moisture collecting in the ventilation hoses in a hot vehicle may be a breeding ground for mold, and that can have health consequences.

There's another possibility. Ventilation systems often have drains to get rid of any accumulated water, and debris can sometimes clog them.  A technician can clean out those drains and you'll be back in business.

One thing to nose around for is a sweet smell coming out of your vents.  Sometimes the heater core (a component of your vehicle's heater system) can develop very tiny holes.  That sweet smell may be coolant that's been vaporized by those tiny holes entering your cabin. 

It's always a good thing to mention to your service advisor any abnormality you're seeing—or smelling—in your vehicle.  By venting a little about your vents, a technician can get to the bottom of the problem before it starts "clouding" the issue.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

When someone mentions driving like a maniac, they're not talking about you, surely? Besides the safety issues of aggressive driving, you should know that your vehicle will last a lot longer if you'll just mellow out a little.  Here are four traits good drivers follow if they want their vehicles to go the extra distance.

Cool—The driver who can't wait to get to the next stoplight is just shortening the life of his or her vehicle.  Jackrabbit starts and uneven acceleration hurts your engine because the valves and cylinder heads are stressed more.  All of those moving parts will wear out faster as well as other components that are connected.  That means things like the air conditioner, power steering pump… just about anything that attaches by a belt or a pulley.  Oh, and you'll be generating more heat.  Heat is one of a vehicle's worst enemies.

Warm—If you get in your cold vehicle which has been sitting overnight, start it up and rev the engine high, you've just put a lot of stress on your engine.  That's because you didn't let the oil (that's been sitting down in the oil pan at the bottom of the engine) get to the moving parts in order to lubricate them. Some manufacturers advise that you run your vehicle for about 30 seconds before you take off.  And if it's really cold out, you may be wise to let the engine run for a minute or two before putting a load on the engine.  Also, for the first 5-15 minutes, keep your RPMs on the low side and don't jam on the accelerator.

Smooth—You're trying to get somewhere in a hurry and have to jam on the brakes while traveling pretty fast.  Just that one time can do more damage to the brakes than you would think.  Lots of hard braking can overheat your brakes and damage your rotors, wearing them out way faster than someone who drives with a smoother touch.  Hard braking also strains suspension parts, tires and engine mounts.

Smart—You know what PRNDL stand for.  Those are the letters in your automatic transmission (Park, Reverse, Neutral, Drive, Low).  Here are another couple of letters: IQ.  A smart shifter never goes into R to D without completely stopping the vehicle, unless, of course, you're anxious to spend some big dollars on your automatic transmission. 

These days, it's common to get 200,000 miles/320,000 kilometers out of a vehicle, no problem.  It just takes regular maintenance (oil changes and regular service) and one other thing.  Showing off: showing off a little moderation in driving habits with a big payoff in the end. 

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

You probably never thought about it, but your vehicle is like a rolling weather station.  It can check the outside temperature, let you know when the roads are slippery and help you deal with rain. And how it does all those things is pretty cool.

First, just like any weather station, a vehicle has sensors that measure the driving and weather conditions you find yourself in.  Some of those sensors can control computerized systems in your vehicle to react to the weather.  It depends on whether you have a 2-wheel, 4-wheel or all-wheel drive vehicle how those sensors will respond.

Let's start with temperature.  Most vehicles now have a thermometer that measures the temperature outside.  It's usually in the front, and likely will tell you on the instrument panel what the outside temperature measures.  But a temperature sensor will also tell your vehicle's computers to turn on or off certain systems like the heating or air conditioning.  If your ambient temperature sensor isn't working right, some symptoms are a malfunctioning automatic A/C or a temperature display that is way different than the app on your phone says it should be.

Your vehicle will also have sensors that measure your speed at each wheel.  They work with an onboard computer to measure slippage in any of the wheels so traction control and antilock brakes work correctly in case of slick roads.

Your vehicle can measure something called longitudinal and latitudinal acceleration, and it uses a yaw sensor to do it.  That helps it determine if you might be in an oversteering or understeering situation.  It's important because it works with your vehicle's brakes to apply stopping power to keep you in control.

A steering wheel sensor tells the vehicle's computers what the driver is doing with the wheel.  It also can work with those wheel sensors to measure how slippery the roads are, whether it be due to a wet (rain) or granular (gravel or sand) surface.  By sending different torque or braking to each wheel, it helps the driver maintain control.

More and more vehicles now have a rain sensor that can turn on the wipers automatically when they measure precipitation on the windshield.

So, you're driving your own weather station, and making sure all this data is coming in properly depends on how each component is working.  Regular service and maintenance on these systems is important to make sure they can do their job. Your rolling weather station can't predict the weather, but it can sure help you deal with it, so help it do its job right.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

When you start up your gasoline engine car, you may not know that it's using the same ignition principles as it has for decades.  You have spark plugs that require enough power so a spark can jump across a gap at its tip.  Years ago, a vehicle's 12-volt system had to produce 15,000-25,000 volts to do that, so engineers came up with something called an ignition coil that bumps up the voltage. It also has to be done at just the right interval called timing.

The first systems had a distributor, a mechanical device with a rotating disc that switched the power to the ignition coil on and off.  That higher voltage then was sent to the spark plugs at the correct time interval. But the mechanical "points" had to be replaced and adjusted every 12,000 miles/20,000 kilometers.  Engineers later replaced the switching mechanism with solid state ones, but they still needed replacement after 120,000 miles/200,000 kilometers.

The next evolution came in the 80's when the distributor was replaced with a couple of sensors which talked to a computer.  This "DIS" (distributor-less automotive ignition system) was a big advance.  Plus, it didn't use just one ignition coil for all the cylinders.  It had coil "packs" that each provided spark to two cylinders.  That way, the voltage could be boosted even higher, to 30,000 volts, which helped engines be able to ignite a leaner fuel/air mixture.

Recently have come even more improvements.  Now instead of coil packs, there's a coil that's attached to each spark plug.  No more spark plug wires means less maintenance. Plus, a stronger, hotter spark of 50,000 volts can make an engine more reliable, increase fuel economy and reduce emissions.

No matter what ignition system your vehicle uses, your vehicle service facility has a staff of technicians trained to work on the latest technology.  Make sure to have your vehicle maintained regularly so you can take full advantage of these modern engineering marvels.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

You know your body temperature is supposed to be 98.6 degrees F, 37 degrees C.  Your vehicle has a normal temperature, too, and if you pay attention to it, that can save you some big headaches down the road.

Many vehicles have a temperature gauge on the dash that takes the temperature of the engine's coolant.  Some have a thermometer symbol, some read C-H (cold to hot). Many will have a red zone that shows when water temperature is getting into the danger zone.  Others are digital and have a red warning light that signals overheating.  And some vehicles have a light that goes on when the engine temperature is out of the normal range.

If your vehicle has a gauge, pay attention to it.  If you need help locating it, ask one of our West Service Center experts to give you a quick explanation.  Chances are when the vehicle has been running for 15 minutes or more, the temperature gauge will settle into its own "normal" zone, often just below the midway point.  If you have a digital readout, remember what that "normal" temperature is.  Here's why.

At any point when you're driving, the temperature gauge is the quickest way to get a sense that the engine is running the way it should, a quick health checkup, as it were. Say you're on a 3-hour trip, glance at that gauge every hour or so.  It should always be in the same spot.  If it starts to move one way or the other, you may be able to catch a problem before it gets serious.

Pay special attention to it moving into the hot zone.  The needle on the gauge is the easiest and least distracting way to see an engine heating up, but on a digital gauge, start paying attention if the temperature reaches 240ºF/115ºC or more.

Remember, though, that just because the gauge reads "hot" doesn't mean your engine is on the verge of burning up.  It could be a bad sensor and the engine will be at a normal temperature.  But it also could be a failing water pump, coolant leak or thermostat.  By pulling off the road and observing your engine, it will give you a pretty good idea if it's running hot or not.

If the gauge is too "cold," it could be a broken gauge or thermostat sticking open.  Usually being in the cold range isn't as worrisome, but you should have it checked out since other systems may be affected.

Heat is one of a vehicle's worst enemies, especially when it comes from within.  Know your vehicle's normal temperature and keep an eye on it.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Mirror, mirror on the door, why is my vision there so poor? Well, you could have a broken outside rearview mirror that's disabled your blind spot vision there and endangering your ability to see some of the traffic around you. 

Outside rearview (or door) mirrors are important safety devices that are thoughtfully designed to help drivers see.  And there are a variety of ways those door mirrors can develop problems.

One is when the glass is broken in them.  Sometimes it's caused by an accident or vandalism.  But without your ability to see in that mirror, you could be driving blind, unable to see drivers approaching from the rear in adjacent lanes.  Sometimes it's as simple as having the glass replaced.  You'll greatly enhance your safety if you do.

Then there's the door mirror that you can't adjust.  First, let's look at a common scenario in later models, the power mirror.  They're great when they're working, awful when they're not.  Sometimes the motor fails, the switch goes bad or the wiring fails to deliver power.

Or how about the manually-adjusted door mirror that has either frozen up or just flops around? In this case, the mechanism has corroded, jammed up or a part has broken.  In both power- and manually-adjusted door mirrors, it sometimes can be hard to keep them in the right position.  Plus, every time there's a driver change, it may be hard to adjust those broken mechanisms by hand.

Finally, heated door mirrors can be extraordinarily useful in eliminating fogging or icing up in certain weather conditions.  But those heating elements can fail, switches can break or wiring can go bad.  Suddenly your fogged over, frozen mirrors aren't doing you any good at all. 

Good drivers use those outside rearview mirrors all the time.  They should be working the way designers intended, to provide the driver with vital traffic position information.  That's the kind of safety device you should get fixed or replaced sooner rather than later.  It's well worth it if you prevent even one little accident. 

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Sometimes the movie is better than the book, sometimes it's the other way around.  But when it comes to your vehicle, the best book of all is the owner's manual. The plot is simple: Owner wants long life and dependable performance from the vehicle, manual has the way to achieve that long life and dependable performance.

And yet, it's amazing that some people will own a vehicle for years and never even crack this book.  They'll only read it when they absolutely have to, for things like finding out how to change the clock. 

Ok, so you're probably not going to rush right over to your glove box and start reading the owner's manual cover to cover.  We know that.  But just think of what you can get out of it.

Consider this.  Those who wrote or helped write this book include the engineers who designed it and the people who tested and refined it.  They know more about your vehicle than anyone, period.  They know how long a part is likely to last and what you need to do to take care of it. They know how far a distance or how long a time you can drive before you have to change certain fluids in it.  They know what temperature it can reach before things will start to break.

And they've put your vehicle model through torture, testing it in the absolute worst conditions to see how to make it stand up to more abuse than it will ever receive.  They've then torn it down, examined it and, in many cases, redesigned the parts to make them even better. 

And they've put down—in fairly minute detail—this blueprint that, if you and our experts at West Service Center follow their suggestions, will make it very likely that your vehicle will serve you well for a long time.  If you don't follow those suggestions, all bets are off.

We didn't even mention that the owner's manual tells you how to operate everything in your car.  How to adjust the heat and air conditioning, how to pair your smartphone with the audio system, how to program your key fob so it won't sound the horn when you lock your vehicle.

Have you lost your manual or did you buy a vehicle that didn't come with one?  Many are available either online or in paper form. If you don't know where to begin with such a long book, try a couple of pages a week, just three minutes.  You’ll discover your vehicle does things you never even knew it could do.  And the movie will never be as good.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

You've just arrived at the store shopping and you're ready to head home.  You put your key in the ignition and… oh, no! The ignition won't turn! What do you do now?

Don't panic.  There are some things you can do to get going again.  The first thing to do is see if you have a locking steering wheel, an anti-theft feature that was introduced around 1970.  Sometimes it sticks.  Move the steering wheel side to side while you try to turn the key and you might be able to get it to release. 

Another thing to check is to see if your vehicle is in gear.  Most vehicles will only allow you to start the ignition if it's in park or neutral.  If you have an automatic transmission vehicle and it is in park, try jiggling the shift lever and try the key again.  Sometimes the safety mechanism doesn't properly make contact or gets a little sloppy. 

If both of these don't work, it could be your vehicle's battery is dead.  Some newer electronic systems require power so the key can turn. Others have alarm systems that detect if doors are open. 

Other issues that can cause key problems include something jammed in the lock cylinder.  Or some of the springs or pins inside may be stuck.  Consider that it may be the key itself.  Sometimes they get bent or simply wear out from the number of times they've been put in and taken out of the cylinder.

No matter what the cause, the first time this happens you should have your repair service facility check it out. That’s because if it happens once, it can happen again.  Even if you were able to get going again on your own, your ignition/key has warned you that something's wrong.  Have it checked out by a pro so you’re not locked into a bad situation.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com