Chesapeake Auto Repair

You know you have an accelerator pedal; step on it and your vehicle is supposed to go.  But did you know there is a part in your vehicle that keeps track of where the throttle is? It's called the Throttle Position Sensor, or TPS.

The TPS is a sensor that helps your vehicle figure out the right mix of air and fuel is reaching your engine.  It does that by keeping track of the throttle and sending that information to your vehicle's computer.  Other factors play a role in how well your engine is performing, including air temperature, how fast the engine is turning over and air flow. 

When the TPS isn't working right, you may find your vehicle won't accelerate or doesn't have the power you're expecting when you press on the accelerator.  In some cases, it may accelerate on its own.  Sometimes your vehicle won't go over a certain speed.  Your Check Engine light may go on.

Any of these symptoms should be checked out soon.  If your TPS stops working right, your vehicle may not be safe to drive.  Fortunately, most vehicles have a "limp home" mode that will allow you to get off a busy road to a safe spot. 

Your service advisor can let you know which TPS is the correct replacement for your vehicle.  Your shop may have to re-program the new TPS so it works correctly with other software in your vehicle.

It's a fact of life these days that computers control many of a vehicle's functions. The sensors that feed information to those computers help make your vehicle work the way it was engineered to and keep you motoring down the road safely and efficiently.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

It's pretty frustrating when your driver's window won't work.  You can't get your food at the drive-thru without opening the door, have a tough time using the ATM from your vehicle, can't have that fresh breeze blowing through your hair as you listen to your favorite road tunes.

Plus, there's a safety factor.  Your windows provide an escape route in case you need to get out and the doors won't work.  Let's take a look at what's going on when your window won't operate.

Most vehicles these days have power windows.  They have an electric motor in each power window and sometimes those fail.  They often give you a warning that they're on their last legs by making a noise or hesitating, so if you get a sign like that, have a technician check it out. Loss of power can also be due to a blown fuse, a bad switch or faulty wiring.

All windows have something called a regulator that moves the glass up and down.  They have a lot of moving parts in them which can break, become bent, rust or get out of alignment. The glass moves along a window track guide.  Sometimes if the glass gets out of the track, it won't move up and down the way it's designed to do.

When you take your vehicle over to a repair facility, a technician can pinpoint the cause of your malfunctioning window.  Often it involves having to remove the door panel to gain access to the components inside.  But when everything's working right, you'll be able to throw that annoying inconvenience right out the window.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Know anyone who doesn't love a power seat in an SUV, a car, truck or van? They're convenient and precise in their adjustments.  But when they break, oh, what a pain.  Not only is it inconvenient, it may leave your seat position too close to the steering wheel or too far from the pedals.  This is a must-fix problem.

There are many things that cause a power seat to fail:

• Seat controls.  These are either at the side of the seat or in the door.  Both are places that can be exposed to moisture or other contaminants.  When the controls stop working, they usually need to be replaced.
• Seat motor.  Electric motors are what make a power seat move, and sometimes they fail.  Sometimes they just get worked to death and die of old age.  Replacement is the most common remedy.
• Fuses. A power seat is, after all, powered by electricity and all vehicle power systems have fuses to protect them.  A technician can determine which fuse may have blown and replace it.  But it's also important to figure out what caused the fuse to blow and deal with that, too.
• Wires.  There are wires under the seats that move when you move the seat.  Sometimes they get stretched, kinked or ripped.  In a power seat malfunction, it may be a wiring harness that needs to be replaced.
• Gears.  They help the seat move and may need to be realigned or replaced.
• Obstructions.  Yes, a piece of trash or a kid's toy has been known to jam up the works of a power seat. Taking them out of the mechanism may get your seat working again.

Most people pay extra to have power seats in a vehicle. So make sure you keep that convenient feature working. And don't forget that it's a safety issue, too.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

If someone asked you what gas made up the largest portion of the atmosphere, what would you guess? Well, it's not oxygen; it only makes up 20.9 percent.  But since we're talking about oxygen, you should know that your vehicle uses oxygen sensors to make sure your engine is running the way it should.

The oxygen sensors measure how much oxygen is in your exhaust.  If there's too much, it means there's a problem with the mixture of fuel and air.  The sensor sends signals to computers in your engine and adjusts the mixture so it maximizes performance and efficiency.  It does this constantly. 

Many vehicles have multiple oxygen sensors.  Some have one close to the engine, another close to the muffler.  Two measurements are better than one since they allow readings to be more accurate.  You may have a vehicle with a dual exhaust, so you'd have twice as many oxygen sensors.

Your oxygen sensors can fail.  One thing that can damage them is contamination from bad fuel.  The sensors can simply wear out, though they usually last a long time.  It's not unusual for an oxygen sensor to last 100,000 miles/160,000 km. One more thing that can cause an oxygen sensor to fail is residue from an engine that's burning oil.  Plus contaminants from the road like salt can also cause problems. 

Here are some signs that your oxygen sensors might be failing.

• The Check Engine light goes on.  In this case, your service facility can plug in a device that will read the code in your engine's computer to see if that's the problem.
• The engine is running roughly.
• Black, sooty smoke is coming out of your tailpipe.
• Your fuel economy is noticeably lower than it used to be.

Head to your service facility and tell your advisor what symptoms your vehicle is experiencing.  They have the equipment and training to track down the issue.  Note that simply replacing the oxygen sensor is often not enough since it doesn't get to the root of the problem; other repairs may be needed. 

So make sure your oxygen sensors are working the way they should be.  Oh, and back to the question of what gas makes up most of the Earth's air?  It's nitrogen, which comprises 78 percent of the air we—and our engines—breathe.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Some drivers don't pay any attention to their vehicles until something breaks.  Others take them into their service repair facility for maintenance even before a problem develops.  Still, even if you fit into the second group, there are some parts on a vehicle that will simply wear out over time.

Your vehicle has gaskets in several places.  They use a flexible material to seal the gaps between metal parts that fit together. After time, that material shrinks or gets brittle and fails.  Eventually, after time, you will have to get gaskets replaced.

Same goes for belts.  Your engine has belts that help take the mechanical energy of the engine to drive other parts such as the generator and air conditioner.  Heat and age will eventually cause these belts to wear out or break, so you'll need new ones at some point.

You'll also find yourself buying brake pads.  As much as you may try to go easy on them, brake pads work by wearing off a little bit of them each time they help you stop your vehicle.  Do a lot of stop-and-go driving and you'll hasten the process.

No battery lasts forever, and your vehicle's battery is no exception.  It can only charge and discharge electricity so many times.  Count on getting no more than 4 or 5 years out of a battery, fewer if you live in a very hot spot.

Other parts that don't age well? Tires.  They can have plenty of tread left on them, but rubber gets old and loses its flexibility. Tires have their date of manufacturer stamped on them for a reason.

Finally, your muffler is being subject to moisture from inside and out: inside because of moisture-containing exhaust and outside from the elements outdoors. Stainless steel or other alloys will last longer, but after a while, either the moisture or constant pounding from vibrations will take their toll.

That's why it's important to maintain every part on your vehicle. You can't wave a magic wand and make everything last forever, but take care of your vehicle and it'll take care of you.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Ever wonder why it costs so much more to fix a similar problem in two different vehicles? Let's say you now own an SUV and before that, you owned a car.  Your SUV's air conditioning system needs a new evaporator, but the cost for the new one is way more than you remember it was for your car.  How can there be that big of a difference?

There are many reasons.  For one thing, vehicles aren't all the same.  Yes, they have engines and steering wheels and suspensions, but engineering and design can vary widely among different styles and brands. 

In the case of replacing the evaporator, the one in your former car may have been located in a spot where the technician could get to it easily.  Plus, the part may have been less complicated and, therefore, cheaper.  Your SUV may require the entire dashboard to be removed with special tools to detach the a/c lines from the evaporator.  Plus, since it is supplying cool air to a bigger cabin, it may be more complicated; the part itself may cost quite a bit more.

But you're not an expert, so how do you know the price is fair? This is where it helps to establish a good, long-lasting relationship with a reputable service repair facility.  They know you, they know your vehicle and they value keeping you as a customer. A facility that doesn't care about repeat business may try to suggest more repairs than are needed or inflate their prices.  But those shops are unlikely to stay in business very long since their reputation gets around. 

If you've been taking your vehicles to the same shop for several years, you've had experience with them and know their policy on labor costs and parts prices.  At some point you may wonder if it's worth it to keep putting money into your vehicle, and if you know your service advisor, you have developed a trust for his or her advice. 

Keep this in mind, too.  Vehicle designers and engineers have made significant progress in things like powertrain technology and rust prevention.  That means today's vehicles are meant to last longer.  One study in a major consumer magazine shows that if you can keep your vehicle on the road for 200,000 miles/320,000 km, an average of 15 years, some vehicles can save you up to $30,000 or more. Investing in repairs can make a lot of sense. 

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

So you thought you only had two brake lights.  Look again and you'll see one in the center at a higher level than the two on either side of the vehicle.  They're sometimes in the inside of the vehicle behind the back window, or they could be in the deck lid, on the roof or on the spare wheel carrier,

But why is that third brake on your vehicle? Experts say it helps prevent rear end collisions. Tests done by installing the third brake light in taxis and fleet vehicles showed fewer rear end crashes in the ones that had the extra light. The third brake light was mandated in new passenger cars in 1986 in the US and Canada.  The requirement was added to new light trucks and vans in 1994.

Sometimes it's difficult to know if your third brake light is even working.  Many vehicles have bulb warning systems that alert you to non-functional bulbs, but not all do. Your vehicle service facility will often check to see if all your turn signals, taillights and headlights are working during routine maintenance inspections, and they may notice that the third brake light is out. 

So, do you have to have it replaced? Not necessarily. Many areas only require one brake light to work in the rear of a vehicle. So even though new vehicles have to have the third brake light, you may not get a ticket if it eventually stops working.  But you may be missing an opportunity to drive a safer vehicle if you don't get it fixed.

In 1995, an insurance institute study found that 1986 model cars were involved in 5 percent fewer rear-end collisions from 1986-1991 than they would have expected without the extra light.

Ask your service advisor for advice.  Keep in mind that in these days of drivers distracted by everything from texting to putting on makeup while driving, you can reasonably conclude that anything that makes you more visible to the vehicle behind you adds one more—possibly life saving—safety margin. 

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Who thinks about their fuel gauge?  You probably don't… until it doesn't work any more.  Then you have to guess how much fuel is in your tank, and that's no way to live life on the road. 

Fuel gauges, like every other part in your vehicle, can fail.  And when yours stops working, you will probably want to head over to your service facility soon, because no one relishes running out of fuel.

The fuel gauge system is much more than just the gauge you can see on your instrument panel. Most systems have a float inside the fuel tank that goes up and down depending on the fuel level.  It's called the fuel sending unit, and it sends an electrical signal to the gauge (on the dash) telling it to display how much fuel is left in the tank. 

So, what could go wrong?  Well, a few things.  For one thing, corrosion from bad fuel can cause it to stick and it won't move up and down any more.  So you could fill up your tank and the gauge would still read Empty.  If a sending unit needs to be replaced, often the parts can be costly. The good news is that fuel sending units rarely fail and most drivers will never have one go bad.

Other things that can go wrong? An electrical problem could cause a fuse to blow and you won't get a reading at all.  A technician can figure out where that electrical problem is and how to repair it.  Finally, it's possible for the gauge itself (on the instrument panel) to fail.

One thing to keep in mind is if your fuel gauge isn't working, you might be tempted to carry around an extra container of fuel.  That's ok if it's outside the cabin, such as in the bed of a pickup.  But if you carry it inside the cabin or trunk, fuel fumes can be very dangerous for your health, even fatal.

A working fuel gauge gives you peace of mind… so you'll never have that "empty" feeling.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

When the leaves fall, you might take a sightseeing trip to see them at peak color.  Or you may simply live in a spot where there are a lot of trees.  When those leaves get wet, you'd be surprised to learn just how slippery they can be. 

We all know ice is slippery to drive on.  What causes tires to slip on ice is a thin layer of water that comes between the road and your tires.  Wet leaves can have the same effect.  The surfaces of leaves are super slick when they're dry, even worse when you add a little moisture.  There's one other thing about leaves.  They are smaller than each tire's footprint, so your tread grips the pavement with uneven traction.

One study showed that your stopping distance can more than double on a surface covered with wet leaves when compared to that same road when it's dry.  Double! That can spell trouble.  So if you find yourself heading into an area with wet leaves on the road, slow down before you get into a jam.  If you do start skidding, use the same driving techniques as you would on ice.  Let off the accelerator, resist jamming on the brakes and steer into the skid.  Again, speed can get you into trouble fast on a slippery surface.

One thing that can help is having tires that are appropriate for the way you drive and the places you travel.  Your service advisor can offer suggestions for tires that are right for you.  Have a technician examine your tread depth and the condition of your tires' rubber.  Sun can break down rubber over time, and age can cause tires to fail, even if their tread seems to be deep enough. 

Your tire is the point of traction between your vehicle and the road.  Uncontrolled skids spell trouble and danger.  Slow down when you see wet leaves on the road.  They can make traction disappear before you know it.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

You expect your heater/air conditioner to work like it should.  You have a control for temperature and one for fan speed.  You even have a control for what vents the air comes out of. 

Don't be surprised one day if your blower fan develops a mind of its own and starts going crazy.  Most of the time, you may find that it starts blowing at full speed, and nothing you do to try to control it does any good.  This is what may be happening.

Your blower motor has an electronic component called a resistor.  It does what its name says; it offers resistance.  When you want the fan to run more slowly, you turn the fan speed down.  That resistor accomplishes that by turning its resistance up.  When the resistor fails, the power has nothing to slow it and the fan speeds up. 

It's a small part and can fail due to age or corrosion.  It's usually not an expensive part, either, but it's often found in a location that's not that easy for the technician to get to.  That means labor costs will vary depending on the design of your vehicle. 

Occasionally, a faulty resistor can cause the blower motor not to work at all or only partially come on.  But other things can cause that as well, such as a faulty fan switch or vent control. 

This is where a technician's training comes in.  Special equipment can track down precisely where the issue is so you can be assured the correct part is being replaced.

It's just not pleasant when the blower motor isn't following orders.  Have your service facility check it out so you can be the blower's boss, like it should be. 

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com