Chesapeake Auto Repair

Here's a part of your vehicle you probably don't think about much: lug nuts.  They're what fasten your wheels onto your axles.  Pretty important, right? In order to take the wheels off your vehicle to service the brakes, rotate the tires, etc., the lug nuts have to be in good shape so a wrench will grip them tightly. 

Because lug nuts are on your wheels, they are exposed to all the elements of the road (salt, water, grime) and really take a beating. Unfortunately, some manufacturers have made them out of two different metals.  Underneath is the working part of the lug nut, made of steel.  On top is the decorative (the "good looking") part, made out of chrome, stainless steel or aluminum.  After a while, the steel part begins to corrode and expands.  That changes the shape of the outer cap, sometimes rounding off the hexagonal edges and making it hard (if not impossible) to either loosen or tighten the lug nuts since the wrench won't fit any more. 

The reason that's so important is those lug nuts must be functional, especially if you find you have a flat tire somewhere on the road.  If the wheel can't come off to be swapped with a spare, it leaves few options, one of which is your vehicle may have to be towed.  All that for corroded lug nuts!

When you take your vehicle in for service, the technician who works on it keeps an eye on many things, especially if he or she is removing wheels.  It's not unusual for your service advisor to recommend you replace several lug nuts at once since some corrode at a different rate than others. Your repair facility is trying to help you avoid driving a vehicle that has wheels that can't easily be taken off when they need to be.

The good news is there are one-piece lug nuts that don't have the problem the two-piece lug nuts have, so replacing them could eliminate that from happening again any time soon.  And that's not "nuts" at all.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Vehicle emission testing has become ubiquitous in North America and for a good reason.  Clean air quality is important for the environment and all of us.  Since vehicle emissions are among the main causes of air pollution, emission testing can alert you to problems in your vehicle than can be fixed so it won't needlessly pollute.

Emissions tests are looking for certain toxic gases internal combustion engines produce, such as nitrogen oxide, particulate matter, non-methane organic gases and formaldehyde.  Emissions control systems reduce these gases if they are working properly. 

The best way to minimize pollution is to keep those vehicle systems working properly, and periodic inspection and maintenance is the key.  So if you want to make sure your vehicle will pass an emissions test, it helps to know what might go wrong.

Let's start on the easy one.  Your gas cap could be loose, allowing vapors to escape into the atmosphere.  The most common solution is to replace it.  Or your air filter may be dirty.  A dirty air filter may push your hydrocarbons pass the acceptable level.

Now to the more complicated things.  The mixture of fuel and air in your engine may be tilted toward the "too much fuel" side.  That could cause problems for your vehicle's catalytic converter, a device that converts toxic gases from your exhaust into less toxic pollutants.

Your vehicle has a closed system that prevents fuel tank vapors from escaping into the air; it's called the EVAP system.  A technician can track down problems.

Vehicle engineers have gone to great lengths to minimize the amount of pollution your vehicle produces.  Your vehicle's manufacturer recommends how frequently those systems need servicing.  Keep those systems in good shape and you're likely to pass emissions tests with flying colors.  Neglect them and you might find your vehicle failing an emissions test.  When that happens, you'll have to get the problems repaired before you can get back on the road.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

The other day, a driver was trying to open his vehicle's hood so he could add some windshield washer fluid.  But when he pulled the hood release inside the car, nothing happened. 

Usually, opening any hood is a 2-step process.  You pull the hood release (which is usually a handle under the dashboard to the left of the steering column) and listen for the hood to pop up slightly. (It doesn't open all the way because it has a safety latch to prevent you from accidentally opening it up while you're driving.) Then, you get out and find the latch, usually through the grille near the hood.  There's a little handle on it which you push, slide or pull (there are a few different types) at which point the hood can be opened up all the way. 

But in this driver's case, the hood would not release at all when he pulled the handle inside.  Not knowing what to do, he called his service advisor, who told him to bring it over.  The reason? A hood with a broken latch could be a safety hazard since it is possible it's not securely closed. And in this condition, it's possible for the hood to suddenly release while you are driving, obscuring your view of the road. 

Latch issues can be caused by many things, perhaps a broken cable between the hood release and the latch.  It's possible that cable just detached or frayed after being opened so many times.  If a hood release cable isn't kept lubricated, it can corrode and just lock up.

In this driver's case, the cable had corroded and broken, so it had to be replaced.  Unfortunately, many times you won't know you have a problem with your hood latch until one time you pull it and it breaks without warning.  When your vehicle is in for routine maintenance like an oil change, a technician will often keep an eye out for signs that your hood latch needs attention so you don't get "locked" out of your engine compartment.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

If your vehicle makes a grinding sound when you turn the steering wheel, it's speaking to you.  No, really, it is.  So listen to what it's saying and you could avoid a much more costly repair down the road.

A grinding sound coming from the front of your vehicle when you are turning can offer some very informative clues as to what's going on.  One cause could be that there's a problem with the mechanical linkage that enables you to turn the wheels.  Another is that the hydraulic system that makes turning the steering wheel easier may have its own problems. 

Think of it.  Hydraulic power steering has many components that need to work in tandem.  The power steering fluid may be too old and contaminated.  Or its level may be low. That may be caused by a leak somewhere in the system. A technician can check things over to find out exactly what's happening.

Other causes of grinding while turning can be problems with the suspension in the front.  You may have a failing CV (constant velocity) joint.  It could be your brakes are partially engaging while you are turning.  That metal-on-metal sound is never a sign that things are working just the way they're supposed to.

To a technician looking to pinpoint the problem with your vehicle, it's not a daily grind at all.  Experience and training will help her or him zero in on what's causing the noise and get you back on the road. Maybe you can enjoy your sound system more after that distracting background noise has disappeared!

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

There are some dashboard lights you should pay more attention to than others.  One is the air bag light.  If it's on and your vehicle is in an accident, your air bags probably won't do their job.

Automakers began installing air bags in the late 1990's since they were mandatory in the United States, and manufacturers have included them in Canadian vehicles as well.  Safety experts say using a seat belt in combination with an air bag gives passengers the best chance of surviving a crash and minimizing serious injury.

The air bag warning light takes a few different forms.  Some look like a picture of a belted passenger with an inflated air bag from a side view.  Or there may be a warning light that says something like "Air Bag," "SRS" (for supplemental restraint system), "Airbag Deactivated" or "Air Bag Off."

Different things cause the air bag light to come on.  Your vehicle may have been in an accident during which, while the air bags didn't inflate, crash sensors were activated.  Some of them may be connected with your vehicle's seat belts.  A technician can reset the air bag if this has happened.

Fuses can also blow which will cause the air bag light to come on.  Another possible cause? A sensor that tells the vehicle's computer whether or not there is someone riding in the passenger front seat may be malfunctioning. 

Air bags are not for the do-it-yourselfer.  They are sophisticated systems that require specialized training and equipment to diagnose and repair.  If an air bag light is on, take it to a qualified service repair facility.  One more thing: remember that safety experts have designed air bags to work in conjunction with seat belts for maximum protection in accidents.  So always wear your seat belt.  

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

It's bad enough when you mistakenly leave a window open in your vehicle on a rainy day and you find your carpet soaked.  But what in the world is going on when your windows are closed tight, not leaking and you STILL wind up with wet carpet? The answer could be something you might not even know your vehicle has.

And the answer is? Drains. And those drains can get clogged.  Yes, your vehicle has several drains with tubes or hoses attached to them that you really never see.  There are some in and around the hood that channel rainwater down to the ground.  There are some that take condensation from the air conditioner and allow it to flow outside.  And if your vehicle has a retractable sunroof or moon roof, there are small drains at each corner that connect to tubes that go through the vehicle body down to an exit near the ground. 

Considering all the leaves, dirt, dust and other debris your vehicle encounters on a daily basis, it's not surprising that these drains can get blocked.  Then when it rains, that water winds up going to the place of least resistance.  Sometimes, that's inside the cabin where it shows up as wet carpeting.

So, what's the solution?  You may be tempted to see if you can clean out those drains yourself.  But there are many people who have tried blowing condensed air in the drains only to find that they literally blow the tubes off of their connections inside the vehicle's body.  Reattaching those can be a time-consuming, labor-intensive, expensive proposition.

A trained technician has the equipment and knowledge to clear out those drains properly. To prevent clogged drains, regular maintenance is the key, so when your vehicle is in for other periodic maintenance like oil changes and tire rotations, the technician can make sure all drains are clear and flowing like they should.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Let's say you live in a cold climate where the snowy, icy weather challenges you to clear the salt and debris tossed up on your windshield.  You push your windshield washer switch expecting a good stream of fluid so the blades can wipe the glass clean. Yet nothing comes out.  Nada, zip.  What's going on? You know you filled up the windshield washer reservoir within the last week or so. 

Well, there could be a few things causing your windshield washing system to fail.  One culprit? The hoses that are supposed to carry that fluid from the washer pump to the spray nozzles may be frozen, or maybe they're cracked and leaking. It could be the nozzles themselves are stopped up, either iced up or jammed full of debris.  Your windshield wiper/washer switch could be worn out or the electrical system may not be conducting power to the washer pump. 

It's important that this system work properly, especially on days when the sun may be in front of you and your windshield is covered with a cloudy, icy mess.  Seeing what's going on in front of you may be like trying to peer through frosted glass, and that's not a safe situation for you or the drivers around you. You need to have this checked out by a technician as soon as you can.

Let's say the technician discovers it's not any of those components.  Turns out it's the electric windshield washer pump itself that's failed. After replacing it, everything is working fine, and you can see again.  As so often is the case with today's complex vehicles, figuring out the root cause of a problem can be tricky.  Rely on your vehicle service facility since they have the know how and diagnostic equipment to make sure your view of the road will always be crystal clear.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

It's no fun when your vehicle just doesn't run the way it used to.   You may notice (especially in cold weather) the engine won't start easily or when it does start, it doesn't run smoothly. It may not have much power at all. You also may have had to stop at the gas station more often, a sign your fuel economy isn't what it used to be. 

There could be a few different things that cause those symptoms, but one culprit could be a bad ignition coil. The coil takes the voltage from your battery and multiplies it before that power is sent over to a spark plug. That allows the plug to fire off a good jolt of electricity that ignites the fuel in your cylinder and powers the engine. 

There's usually one ignition coil for each cylinder (or sometimes for a pair of cylinders). If only one of them is not pushing out enough electricity, it can cause big trouble with your engine performance.  Other signs of a bad ignition coil include engine backfire, an oil leak and your Check Engine light coming on.   When that light comes on and you have some of those other signs, you need to have your repair facility check things out fairly soon because you may be damaging your engine and wind up with a far more expensive repair.

A technician will check for a computer code to pinpoint which cylinder is having the problem.  Using other diagnostics, the technician can rule out other components that might be causing the engine to misfire.  Ignition coils usually last 100,000 miles/160,000 km, but other engine conditions can cause them to fail before then. 

Your service advisor may suggest getting all your coils replaced even though only one is malfunctioning. That's probably a good idea in a higher mileage vehicle since the other coils may be close to failure, too. It's also wise to do that if your vehicle's coils are located in a hard-to-reach spot so you likely won't have to spend the money for that labor again when another one fails.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Winter is one of the hardest times to keep your vehicle clean. But did you know neglecting to wash your vehicle in winter could cost you a significant amount of money in the long run? Here's why.

Many areas deal with snow and ice in the winter, and the salt and sand that are used to keep the road surfaces from being slick are also super corrosive to a vehicle's metal body and undercarriage.  That includes all the parts underneath that can be splashed with brine, saltwater and other road debris.  Winter is also tough on vehicles where there isn’t snow, sometimes from ocean salt or winter's extra humidity and rain. 

If you have any breaks in your vehicle's paint, whether it be from a little fender bender or a stone chip, that corrosive winter moisture can get through those cracks and start eating away at the metal underneath. 

If you can, you should get any dents or damage fixed as soon as possible so your vehicle has a protective layer of paint between road chemicals and the metal.  You may want to wait until the warmer weather, but while you're waiting, the damage is getting worse.  If you're not sure of a reputable body repair shop, check with the service advisor where you have mechanical work done.  They're usually knowledgeable about who is good and not so good. 

You also may be tempted to skip the car wash during the winter since your vehicle is just going to get dirty fast anyway.  You may want to reconsider.  Many winter road treatments now use brine that gets in every nook and cranny of your vehicle.  It's wise to clean that off regularly during the winter, and many washing facilities include a spray underneath that gets rid of that salt.  Your vehicle repair facility may even have its own car wash, a nice bonus when you take your vehicle in for repair or regular maintenance. 

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

When you slow down at stoplight, your vehicle's idle should be smooth as silk.  But what happens when the engine is missing or idling roughly? That's your engine's way of telling you, "Hey, I've got something wrong with me and if you don't get someone to find out what it is, I may not start the next time you turn the key."

You can help your service facility if you can describe the problem in detail.  Here's a list of things to make a note of:

• When is the problem happening, when the engine is cold or when it's been running for a while?
• Does the rough idling occur when I'm accelerating or when I'm going at a steady speed?
• Does it happen at high speeds?  Does it happen low speeds? Does it happen at both?

Make sure you describe the problem in as much detail because it will help a technician diagnose the problem.

One of the first things they'll check is how the spark plugs are firing.  Modern iridium plugs are supposed to last a long, long time.  But they CAN eventually wear out.  Inspecting the firing end can help the technician figure out the root of the problem.  Corroded or worn out spark plug wires, too, can contribute to an idling irregularity. 

There are other potential problem spots, too.  The technician may check the ignition coil, timing piston rings, valves and cylinder walls. 

If the mixture of air and fuel isn't correct, that may affect how smooth your vehicle is running.  Your service facility is equipped with diagnostic equipment that helps them pinpoint the problem.  Once that idle is smoothed out to the way it used to be, you'll be the smoothest operator on the road.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com