Chesapeake Auto Repair

Cold weather can present some real challenges when it comes to your vehicle's windshield.  Think of it.  Your windshield is your window to the world when you're driving, and clear visibility is extraordinarily important for safe travels. So here are 3 tips to ensure that your windshield can do its job during the cold weather.

1. Don't ever pour hot water on a frozen windshield.  Let's say you head outside and see your vehicle covered with ice. You think, hey, maybe I can heat up a pot of water on the stove and melt that off fast.  Don't do it!  You run the risk of shattering the glass the second that hot water hits the frigid glass.  Ditto for using a propane torch.  Glass does not do well with sudden temperature changes.  Instead, turn on your engine and start the defroster, which heats the windshield up gradually.  Use a plastic scraper designed for windshields (don't EVER use metal to scrape) and be patient.  Don't hammer on the ice to break it into pieces.  Sudden pressure and glass don't mix.
2. Keep your wiper blades up off the glass.  If you park your vehicle outside and you think there's a chance of frozen precipitation falling, do what smart winter drivers do.  Lift the wiper arms off the glass and leave them extended with the blades not touching the glass at all.  That way when you go back to your vehicle, you won't have to try to pull the wipers off the icy glass (which can damage the rubber blades) or start the wipers with them frozen solid to the windshield.  Many drivers have burned out their wiper motor that way, and that can be a pricey repair.
3. Keep your windshield washer fluid topped off and use it often.  So you've followed the steps above and you're on the road. Salt, brine and sand can muck up the windshield fast, causing your wiper blades to smear the glass, re-freeze the icy snow and blind you.  It's important to use wiper fluid made for low temperatures so it doesn't freeze on your glass.  Use it often so any road debris won't scratch the glass like sandpaper.  And make sure your defroster is working properly, keeping your windshield warm enough to prevent ice from forming.  

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Most drivers love how easy it is to turn their vehicles, and they have power steering to thank.  Engineers have figured out a way to take some of your engine's power to help you turn. Without it, steering can be quite a chore.  New power systems are electric, but there are still plenty of the older hydraulic power steering systems out there, and it's wise to keep them working the way they should so you don't find yourself stranded without power steering.

Those hydraulic power systems use a fluid under pressure that is pumped to a device that helps you turn your wheels more easily.  It's that pressure that presents the challenge.  After your vehicle's seen a few years on the road, you may find your steering isn't quite as easy as it was.  You may hear a groaning or humming sound when you turn. 

One component that can fail is the pressure hose that carries that fluid from the power steering pump to that turning assist mechanism.  The hose is made of rubber and can leak, crack, get damaged by heat and debris or just get too old.  If yours is ten years old or older, it's likely getting close to the end of its life.

If you think you can just wait until it fails completely, think of these possible consequences.  If the hose or a coupling fails, power steering fluid can blow all over the hot engine.  That fluid is flammable and can start a fire.  Or if you've been driving for a few weeks with low power steering fluid, that could ruin your power steering pump. Replacing the pump is an extra expense you can probably  live without.

A technician will replace the necessary parts and make sure air and contaminants are bled or flushed from the system.  Then, he or she will check for leaks.  Just think how important a properly working power steering system is for safe operation of your vehicle.  Make sure you keep yours in top shape for your safety's sake and the safety of others on the road around you.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Rust.  It's worse if you drive in places that use salt on the roads in winter, or if you spend time driving near a body of salt water.  But any vehicle has to deal with rust after years on the road.  And it's not just that rust can eat away your vehicle's body and fenders.  It can be a real problem around your suspension, drivetrain or any place where there's metal.

Rust takes its time.  You don't see it until it's already done its dirty work.  It can wreak havoc with your electrical system.  Sure, vehicle manufacturers do their best to keep it to a minimum, but especially with road treatments like brine around, their task is a difficult one.

The one spot everyone notices is in the paint.  You see a little bubbling under the once-smooth surface.  By the time it bubbles, it's well involved in rotting away that spot of your vehicle.  You wouldn't believe how just a little thing can start the process on its way.  A stone chips the paint down to the metal, moisture and salt reach the steel and rust is off and running.  It could be a scratch in the paint, a little dent, acid from a parking garage, tree sap, you name it.  If you spot it, show it to your service advisor because rust can be more than a cosmetic problem.  It can be a safety issue.

While you can see the rust destroy your vehicle's body, you can't see it destroying your engine.  But it can.  It can eat away at such areas as air intakes or the exhaust system.  Not only can it reduce performance, but also it can disable electrical connections.  In this day and age where just about everything in your vehicle has a computer component to it, just a small electrical problem can strand you at the roadside.

Corrosion can attack your vehicle's chassis or frame, and they are what provide the structural strength and stability for everything attached.  Think powertrain, suspension, axles, window frames. The list goes on and on.  Structural integrity is vital to safety, so the stakes are high. 

Now you can see why rust damages more than just the good looks of your vehicle. There's one thing to remember about corrosion - much of it is only visible from underneath the vehicle.  When you bring your vehicle in to West Service Center for service, our technician can look for any problems from that important vantage point.  It's always a good idea to point out any spots that you think might spell trouble.  That way you can stay ahead of it and beat rust at its own game.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

There's nothing like that sinking feeling when you turn the key and nothing happens in your vehicle.  A lot of us are quick to blame the battery.  But it may instead be your alternator that's failing.

Your battery supplies power to start your vehicle, but the alternator is what sends power when your engine is running.  The good news is alternators last a fairly long time, and it's not unusual to get seven years out of one. But they can give up the ghost thanks to the harsh conditions in the engine compartment.

Alternators have bearings inside them that keep things turning smoothly.  Debris, liquid, dirt and more can team up with the high temperatures your engine generates to cause those bearings to seize up.  That's not good, and if that happens, you may even be able to hear the bearings grind.

Other symptoms of a dying alternator are a squealing noise in the engine compartment or your headlights may go dim and bright, dim and bright.  You might even notice an electrical smell.  Any of these signs warrants a trip to your service facility.

Here's something else to think about.  If your alternator's bearings have seized up and the unit's shaft is not turning freely, that can destroy the belt that's attached to it.  So don't be surprised if your service advisor says both parts have to be replaced. 

There are different grades of alternators you can buy, but consider just how important this part is to keep your vehicle running.  Your service advisor will give you options based on your driving style and vehicle.  Remember, if you notice any of those symptoms that may signal a failing alternator, have it taken care of before you wind up stuck somewhere at the side of the road.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

A driver of a large SUV loaded with equipment was heading on a 7-hour work trip when he stopped at a gas station to refuel.  When he went to restart his SUV, it turned over but wouldn't catch.  Try as he might, he was never able to get it started again. 

Of course there are many things that can cause those symptoms, but the next day he had his SUV towed to a service repair facility.  Using their test equipment, they were able to pinpoint the problem.  His fuel pump had failed.  The pump, which was located in the fuel tank, had to be replaced, and after awhile he was back on the road, delayed, but happy to be up and running again. 

What had happened is that the pump was not strong enough to deliver adequate  fuel to his engine, vital to being able to start it.  It had delivered just enough pressure in the morning to get it started the first time, but it was on its last legs.  He had been having trouble starting his SUV in the days leading up to this trip, a clue that something was wrong. 

The engine relies on a certain pressure of fuel from the pump to run properly, and there are some other signs to be aware of that your fuel pump may need to be replaced.  If you are putting strain on your engine, such as going uphill or hauling a big load, and the engine sputters, it may be a sign that the pump isn't delivering that consistent pressure.  Another warning sign is if your engine is running hot and then stalls.  That could mean your fuel pump is getting weak.

Sometimes you might notice your vehicle suddenly speeds up on its own or your fuel economy goes from good to poor in a short time.  If your fuel gauge shows you have plenty of fuel in the tank and your engine stalls, that's another possible sign of a failing fuel pump. 

Technicians have special equipment to see where the fuel problems are, and there are many possibilities.  Have your vehicle checked before you're left stranded.  Oh, and one more tip to prolong the life of your fuel pump.  Since it is cooled and lubricated by the fuel in your tank, make sure you keep at least a quarter of a tank of fuel at all times.  Avoid your "low fuel" light going on and you may be helping yourself avoid having to replace your fuel pump. 

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

This may have happened to you.  You drive somewhere and get out of your vehicle only to try closing the door and it just won't stay closed!  What a helpless feeling.  You can't lock it; you can't leave it like it is. Or, let's say you head down to your vehicle to head out to work in the morning and you can't open the door.  What are you going to do now?

Vehicle doors take a lot of abuse.  They are opened and closed hundreds of times and we expect them to just keep working perfectly all the time.  They do require a bit of tender loving care.  Let's take a look at two different scenarios of stuck doors.

First: the door that won't close.  It's a security issue.  It's also a safety issue.  You can't really safely drive a vehicle with a door that won't close. What if you or a passenger is tossed out?  Sure, some people try to tie a stuck-open door closed or bungee it, but that's dangerous.  It's best to get that vehicle to the service repair facility as soon as you can, and having it towed is the safest way. 

Second: the door that won't open.  There are many reasons this can happen.  Freezing weather is one, a misaligned door is another.  There could be electrical issues.  Corrosion could have broken a part inside the door.  The possibilities, unfortunately, are numerous.

If you can't get into your vehicle's driver's door, with any luck another door might open and you can climb into the driver's seat and head on to the repair facility.  A lot of people may be tempted to try to fix a stuck door themselves, but many wind up causing more damage to the door and have to have a trained technician step in to repair the mess.

One way to minimize the possibility of having a door stick open or closed is to make sure it gets regular maintenance.  Door locks, hinges and latches should be lubricated at certain intervals.  Locks should be kept clean.  While many vehicles now have electronic locks, sometimes an electrical failure in the vehicle or key fob can inadvertently lock you out.  Nearly every vehicle has a mechanical key in case that happens; if you don't know how that works, have your service advisor show you how. 

Also, you technician can make sure your doors are properly aligned and aren't sagging. All of these things can help you keep your doors opening and closing the way they were designed to. Your next trip may "hinge" on your doors being in top condition.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Distracted driving is bad, you know that.  Daydreaming, talking on the cell phone, putting your makeup on in the rear view mirror.  All bad.  But there's something else that causes more than twice as many accidents, according to a recent study.  And that's people who don't use their turn signals. 

Maybe you're one of them.  One survey said nearly a quarter of drivers were just too lazy to use their turn signals.  Others said they didn't use them because they weren't really necessary.  Traffic laws may dictate otherwise, but statistics show police don't write that many tickets for turn signal violations. 

You may have encountered the driver who cuts into your lane without signaling a change.  Often, that person does it deliberately to catch you off guard so you won't invade his or her space.  And when it comes to young drivers using turn signals, one insurance company survey showed more than two-thirds of those they talked to admitted it wasn't their regular practice.

Knowing that, you may wonder why you should use your turn signal.  The reason is simple.  It lets other drivers know what you plan to do.  Driving it tricky enough with all the moving parts on the road.  The more you know what other people are doing, the more you can prepare for that with the way you drive.

How many times have you seen someone turn left without putting their turn signal on?  That's a leading cause of rear-end accidents. Not only does using your turn signal promote safety, it also shows courtesy to other drivers.

There are some drivers who don't use turn signals because their turn signals don't work.  What a lousy excuse! All of the safety equipment in your vehicle should be working; if it isn't, head over to your repair facility.  Often it's as simple as a burned out bulb or a broken wire. 

Finally, the number one reported reason for not using a turn signal is that drivers just forget to do it.  (And the ones who DO use their turn signals and forget they're on?  We won't even go there.)

Engineers put turn signals on vehicles for a reason.  They help drivers communicate with other drivers.  Using them could save accidents… and lives.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

If you've ever ridden down a rough road on your bicycle, you know how hard a ride it can be.  Yet drive down the same road in your car, truck or SUV and it miraculously will smooth out the ride.  That's because it is equipped with shock absorbers.  They are built to dampen impacts from road irregularities.  But after taking hundreds of hits from potholes, railroad tracks and curbs, your shock absorbers can wear out.  Besides the rough ride that can cause, there are other ways your vehicle's performance can be affected.

When it comes to braking for example, you may take a longer distance to stop.  That's because shocks help keep your tires in contact with the surface of the road.  If the shocks aren't working properly, the tires won't make contact like they should.  So when you slam on the brakes, your vehicle will take longer to stop.

Consider what worn out shocks are doing to your tires.  Since the bumps aren't being dampened as much, your tires can bounce up and down more.  That can produce a problem of uneven wear called cupping.

And when you start out from a stop, your vehicle may not have the traction it should since the shocks aren't keeping them down on the road as you accelerate.  If you have front wheel drive, you may lose some steering control on acceleration. Obviously, many of these things involve safety concerns.

Pay attention to any deterioration in your vehicle's ride quality.  If your vehicle is starting to bounce up and down and its ride feels bumpier than before, head on over to your vehicle service facility and get your suspension checked out.  Do the same if steering response isn't as good as it used to be.  Notice that your vehicle nose dives when you brake?  Are your tires wearing in an unusual manner? All are signs that your shocks may be on their last legs.

If the last time you replaced your shocks was 50,000 miles/80,000 kilometers ago, a technician should evaluate them.  Don't be "shocked" if it's time for new ones.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

We all have joints in our own skeletal system, but did you know your vehicle has some joints of its own? One of the most important is called a ball joint.

One of the interesting things is that it's somewhat similar to the ball and socket joints we have in our hips and shoulders.  A ball joint allows two parts it joins together to move in more than one direction at the same time.

Think about your wheels.  They have to move up and down when there are bumps in the road but in sideways directions when you are making a turn. As you can see, the ball joints are important for your steering and handling to work correctly.

Since ball joints do so much, they can wear out and become loose.  When the ball wears down or the socket gets worn, there can be too much play in them.  It can get so bad that the ball can come out of the socket and your wheel can fall off, a dangerous situation.  Ball joints can also seize up.  Some of them are sealed and never require maintenance; others require periodic lubrication.

Here are some signs that your ball joints are going bad:

• Your vehicle pulls to one side
• You can hear a clunking noise coming from a wheel area
• Your tires are wearing unevenly, especially on the inside

The earlier a failing ball joint is discovered, the better. The best way is to have regular inspections by a technician.  Your service facility will periodically check ball joints at intervals recommended by the manufacturer. The cost to replace them can vary widely depending on whether you have a vehicle with a 2-ball or 4-ball configuration.  Also, sometimes just the joints can be replaced, but other times they are part of a larger control arm assembly that has to have all the parts replaced at the same time. 

Your vehicle's proper steering, handling and tire wear all contribute to a better, safer driving experience.  Make sure your ball joints are up to the job.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

At one time or another, most drivers honk their horn at someone who might be texting at a stoplight or not paying attention when they're driving.  But what happens when you tap on your horn and all of a sudden it won't quit? Everyone's looking at you like you're an angry jerk and all you want to do is turn it off!

It helps to know the basics of what's happening when you honk your horn.  There's a switch in the steering wheel, of course, and when you press on it, it sends power to a relay which then energizes the horn.  Bingo.  Sound.  When the horn sticks on, one of these parts or the wiring has developed a problem. 

With the ear-splitting noise inside your cabin, it may be hard to keep your cool, but do your best to stay calm.  Try pushing the horn several times; it may un-stick the switch if you're lucky.  If not, there are a couple of things you can try.

First, if you can, pull your vehicle off the road and into a spot where you're not disrupting traffic.  If you feel comfortable rummaging around in your vehicle's fuse box, you might be able to pull the fuse that manages the circuit for your horn system.  A hint: the fuse boxes sometimes have a label inside showing which fuse goes to which part of the vehicle. Find the fuse that goes to the horn and pull it out (sometimes there's a fuse-pulling tool inside the fuse box).

But many people don't feel like tackling that.  Yes, you can drive over to a service facility with the horn blaring (not the best idea).  Or call your service facility and see if they might be able to send someone over to where you are so they can shut off the horn.

At the shop, a technician can check wiring, switches, relays and other components to find out what's wrong.  This is something that should be left to a professional for a couple of reasons.  First, repairs around the steering wheel can involve airbags.  Second, some horn components may be part of a vehicle's alarm system. 

The bad news is that your horn may not give you any warning before it starts blaring uncontrollably.  But the good news is that a horn doesn't malfunction all that often, and now you have a plan if it does.    

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com