Chesapeake Auto Repair

Driving along, your exhaust system's rumbling so loud that people turn and stare at you pass by.  You're wondering when the police are going to pull you over for illegal noise.

Your mind immediately thinks, aha! A broken muffler. 

Well, your exhaust system is composed of many more parts than just a muffler. 

Your engine makes power because of thousands of tiny explosions from detonating fuel.  Those explosions make a racket, so engineers came up with a system that acoustically dampens that sound in addition to getting rid of harmful exhaust.

In the engine is the exhaust manifold that looks like several pipes that join up into one pipe.  It directs exhaust to the catalytic converter. The catalytic converter converts harmful gases into less harmful gases using certain chemical reactions.  Then comes the muffler that has baffles inside to quiet the sounds of your engine noise.  Finally: the tailpipe.

All of those pipes and parts are joined together by clamps and held up by brackets, and they ride over some pretty bumpy roads.  They are also exposed to the elements, like salt, water, rocks and grit.  Chances are that one of those clamps or brackets has been weakened by corrosion.  When you hit a bump, bingo! The crack widens into a gap and there's a spot for the engine noise to come roaring out instead of being directed into the muffler's quieting chambers.

You might be surprised to know that the exhaust system can rust from inside out.  How? Moisture is one component of exhaust, and moisture on the inside can do the same kind of damage as moisture from the outside. 

It's a good idea to have your exhaust system looked at regularly by a technician.  He or she can evaluate the condition of the metal and recommend when it might be time to replace parts before they break.

Then you'll have a decision to make.  Newer exhaust systems are made out of stainless steel that is much less prone to corrosion issues.  Others are made of aluminized steel that also fights rust.  You've probably already guessed that they can cost more, but the extra price up front may give you an exhaust system that will last much longer. 

Sure, with a repaired exhaust system, you won't have quite the head-turning vehicle you once had.  You'll just have to live with all the quiet.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Some drivers don't pay any attention to their vehicles until something breaks.  Others take them into their service repair facility for maintenance even before a problem develops.  Still, even if you fit into the second group, there are some parts on a vehicle that will simply wear out over time.

Your vehicle has gaskets in several places.  They use a flexible material to seal the gaps between metal parts that fit together. After time, that material shrinks or gets brittle and fails.  Eventually, after time, you will have to get gaskets replaced.

Same goes for belts.  Your engine has belts that help take the mechanical energy of the engine to drive other parts such as the generator and air conditioner.  Heat and age will eventually cause these belts to wear out or break, so you'll need new ones at some point.

You'll also find yourself buying brake pads.  As much as you may try to go easy on them, brake pads work by wearing off a little bit of them each time they help you stop your vehicle.  Do a lot of stop-and-go driving and you'll hasten the process.

No battery lasts forever, and your vehicle's battery is no exception.  It can only charge and discharge electricity so many times.  Count on getting no more than 4 or 5 years out of a battery, fewer if you live in a very hot spot.

Other parts that don't age well? Tires.  They can have plenty of tread left on them, but rubber gets old and loses its flexibility. Tires have their date of manufacturer stamped on them for a reason.

Finally, your muffler is being subject to moisture from inside and out: inside because of moisture-containing exhaust and outside from the elements outdoors. Stainless steel or other alloys will last longer, but after a while, either the moisture or constant pounding from vibrations will take their toll.

That's why it's important to maintain every part on your vehicle. You can't wave a magic wand and make everything last forever, but take care of your vehicle and it'll take care of you.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Your vehicle's air conditioning is something you count on when the weather heats up.  But there's bound to be a day when you turn it on and one of these things happens:

• Only warm air blows out
• Cold air starts blowing out but then it turns warm on its own
• It's not blowing air at all
• It blows smelly air out

Some people are tempted to try to make the diagnosis—and the repair—on their own.  They think it's just run out of refrigerant and they can pick up a can at a local auto parts store and re-charge it.   If only it was that easy.

A vehicle's air conditioning system is complex and made up of many parts.  A compressor, evaporator, condenser, tubing, hoses, sensors, valves… the list goes on and on.

Each of these components could be the reason for the problem.  It could be a leak that's letting the refrigerant escape, but simply re-charging the system hasn't fixed the problem. You have to find the source of the leak and fix it. Service facilities have a device called a "sniffer" which can sniff out refrigerant chemicals. And they can use black light to locate refrigerant that has an ultraviolet dye in it. 

But often other components wear out; blower motors go bad, resistors blow, tubes clog, compressors fail. And diagnosing that takes training and special equipment you'll find at your service facility.

One other thing to keep in mind.  It's always better to catch any problems in the air conditioning system before it fails. Ask your service advisor about having

the A/C checked as part of the vehicle's maintenance.  That's the cool way to go. 

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

As the weather changes over from hot to colder, drivers will have to deal with more slippery streets.  And it's important to know how to drive with the brakes you have on your vehicle. 

In the 1970s, anti-lock braking systems (ABS) started to be installed on vehicles and they've been a game changer for drivers.  Most modern vehicles have ABS and it's important to know how to drive with them.

In older vehicles without ABS, the driver applies the brakes by pushing down the pedal.  That, in turn, sends braking pressure to all four wheels at once.  But all four tires don't have the same traction because the road surface they're each on isn't exactly the same.

ABS allows sensors to determine when particular wheels are slowing down more quickly.  The ABS then reduces braking pressure to the wheels that are about to lock up.  That way the wheel turns and the tires keep some grip. (You have to have grip to stop.) It's kind of what drivers try to achieve when they pump the older-style brakes without ABS.

Another engineered feature of ABS is that it makes sure your front wheels will continue to rotate and maintain some traction.  That's important because the front wheels are used to steer, and being able to steer gives a driver more control in a quickly-changing situation.  So ABS is all about stopping as fast as the road surface will allow but at the same time enabling the driver to maintain control. 

ABS is designed for the driver to put steady pressure on the brake pedal and let the vehicle’s computerized system handle the braking.  Pumping the pedal in a vehicle with ABS can defeat what the system is trying to do to help you maintain control.

Because stopping techniques in a vehicle with ABS are different than those without, it’s important to know which brakes you have so you can operate them accordingly. 

If you have any doubt, consult your service advisor.  ABS involves sophisticated technology and must be maintained in order for it to work properly.  Your service advisor can recommend a maintenance schedule for you to follow so your ABS is always on the ready to help you stop when you need to.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

You notice when your smartphone's battery starts to go weak on you.  It runs out of juice faster than it did when it was new.  Bet you pay attention to that pretty closely.

Unfortunately, many of us don't pay the same attention to the battery in our vehicles. If your battery got you through the cold-weather months, you might be thinking you're all set until next winter. But you might be surprised to learn this: Hot weather is harder on a battery than cold weather.  (Note: we're talking about a conventional vehicle here, not an all-electric, plug-in one.)

 The way your vehicle's battery holds a charge is that it has chemicals inside it, and they react with each other to produce electricity.  A vehicle battery discharges electricity and then needs to be recharged.  Unlike your smartphone that you plug in each night to charge, the way a vehicle's battery gets recharged is by using the mechanical energy of the engine.  It's a pretty cool system that's been around for a while.  An alternator changes the mechanical energy into electricity that then charges the battery.  And your vehicle is designed to charge it just the right amount with a voltage regulator. If your battery constantly gets too much voltage, it could stop holding a charge. 

Another way a vehicle battery loses its ability to hold a charge is when it gets hot.  In warmer weather, some fluids in your battery evaporate which can damage some of its internal components.  Then, you've got a dead battery.

Back to your smartphone for a second, it probably has a little indicator or maybe an app that shows you how healthy it is or how much charge it's holding.  Well, your service repair facility has equipment that can test your vehicle's battery for the same things.  If that test shows you need a new battery, then it's probably time to replace it.

A technician can also check to see your battery is being charged at the correct rate.  If you have a battery that is not sealed, a technician can check to see it needs more water added to it.  The technician will also make sure dirt or other contaminants aren't acting as electrical conductors and discharging the battery.  Plus, your battery's terminals may need cleaning.

Most people just forget about their vehicle's battery until there's a big problem with it. Here's one rule of thumb: expect a battery's life to be about 5 years. Just like you wouldn't want your smartphone to leave you without any way to make phone calls or send texts, you wouldn't want your vehicle to leave you stranded with no way to start it, would you?   

When it comes time to make that new battery choice, your service advisor can offer you some good options, taking into account the climate you drive in, what you use your vehicle for and what your budget is.  Hey, your smartphone's battery is all charged up.  How about calling your service advisor for an appointment right now?

Ever wonder why it costs so much more to fix a similar problem in two different vehicles? Let's say you now own an SUV and before that, you owned a car.  Your SUV's air conditioning system needs a new evaporator, but the cost for the new one is way more than you remember it was for your car.  How can there be that big of a difference?

There are many reasons.  For one thing, vehicles aren't all the same.  Yes, they have engines and steering wheels and suspensions, but engineering and design can vary widely among different styles and brands. 

In the case of replacing the evaporator, the one in your former car may have been located in a spot where the technician could get to it easily.  Plus, the part may have been less complicated and, therefore, cheaper.  Your SUV may require the entire dashboard to be removed with special tools to detach the a/c lines from the evaporator.  Plus, since it is supplying cool air to a bigger cabin, it may be more complicated; the part itself may cost quite a bit more.

But you're not an expert, so how do you know the price is fair? This is where it helps to establish a good, long-lasting relationship with a reputable service repair facility.  They know you, they know your vehicle and they value keeping you as a customer. A facility that doesn't care about repeat business may try to suggest more repairs than are needed or inflate their prices.  But those shops are unlikely to stay in business very long since their reputation gets around. 

If you've been taking your vehicles to the same shop for several years, you've had experience with them and know their policy on labor costs and parts prices.  At some point you may wonder if it's worth it to keep putting money into your vehicle, and if you know your service advisor, you have developed a trust for his or her advice. 

Keep this in mind, too.  Vehicle designers and engineers have made significant progress in things like powertrain technology and rust prevention.  That means today's vehicles are meant to last longer.  One study in a major consumer magazine shows that if you can keep your vehicle on the road for 200,000 miles/320,000 km, an average of 15 years, some vehicles can save you up to $30,000 or more. Investing in repairs can make a lot of sense. 

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

If you have an internal combustion vehicle, you know it has a lot of hoses that carry various fluids.  And if you have a heater in your vehicle, you'll have heater hoses.

A heater hose connects to and from the engine so some coolant can be circulated through a little radiator called a heater core.  In cold weather, that heater core acts as a heat exchanger to heat up your cabin.

Even in the hot weather, the heater hoses can prove problematic.  That's because they may remain pressurized even though you're not running your heater.  Heater hoses are made out of tough materials since they must handle heat and pressure.  But even the durable rubber, plastic and metal they are made out of can crack or leak from years of use.  That means coolant can be sprayed out into the engine compartment or leak onto a driveway or garage floor. 

You may be able to see a puddle of coolant under your vehicle or perhaps smell the odor of the coolant under the hood.  Some say it has a sweet smell.  Another sign coolant may be leaking out of the heater hoses is your engine may be running hotter.   You'll be able to tell by watching the heat gauge on your dash.  Let's say your heat gauge usually points just slightly below halfway between the C and H (Cold and Hot) of the heat gauge.  But now it is just slightly above.  That's enough to tell you that the coolant temperature has gone up a little, a possible sign of trouble.

This is a good time to swing by your service facility and have them take a look. If they catch the leak when it's small, it's a relatively simple matter of draining the coolant, replacing the hoses and replacing the coolant.  Sometimes, though, a heater hose can suddenly burst and a lot of coolant can leak out quickly.  That can, in turn, cause your engine to start to overheat.  In that case, you may see your vehicle's temperature gauge shoot up pretty quickly.  Then it's best to pull over and have your car towed to a repair facility since driving with no coolant can cause severe engine damage.

Preventative maintenance is your best insurance against heater hose problems.  A technician will periodically check for any signs of cracks or leaks.  You should expect to replace a heater hose at least once during the time you own your vehicle.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

"I never expected it could happen to me." Countless drivers have said that after they've had an emergency turn their lives upside down. So before that happens to you, let's thinking about planning ahead for an emergency with a few things you should keep in your vehicle.

• Road flares. If you've ever driven by a disabled vehicle sitting at the side of the highway at night, you know how terribly hard it is to see, especially in bad weather like rain.  If you are the one in that broken down vehicle, you run the risk of being hit by a vehicle whose driver literally may not be able to see you.  The best emergency signal includes one or more road flares.  There's a reason police officers and firefighters carry them in their vehicles.  When you see a series of burning red flares at the side of the road, you know something serious is going on.  These are far more visible at a much longer distance than nearly any other portable signal device.

• Fire extinguisher.  Thousands of vehicles catch fire every year.   Most fires start small but can get out of control. It's vital to have a fire extinguisher in your vehicle, and there are several small ones designed especially for the job.  Since many different types of vehicle fires can start, make sure the extinguisher you choose will handle every fire from gasoline to electrical. Some have handy mounting brackets. And keep it up to date!

• Flashlight.  Sure, your cell phone likely has a light in it.  But you will need that phone for communication if there's an emergency. Plus, the light’s just not that bright.  So carry an LED flashlight designed for automotive use.  LEDs produce a lot of light with little power; plus, many of those designed for vehicles include a lantern which will light up a wider area. It’s vital if you have to read your vehicle's jack instructions or tend to an injured person.

• Drinking water and snacks.  If your vehicle breaks down during bad weather and you may be forced to stay with it for a long time, you'll need food and water to survive until help can arrive.  These are simply the necessities of life, so have a small supply on hand, just in case.

Other things like basic tools, a first aid kit, a space blanket and jumper cables are also good ideas.  Many service repair facilities offer these items for sale, and you can ask your service advisor for suggestions.  While it's fresh in your mind, plan a shopping trip and put together your own emergency kit now.  Sure, you can put it off, but you may find yourself stuck in a difficult situation, saying to yourself, "Only if…"

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

If you notice that your headlights are flickering at night, that's something to pay attention to. While there could be many different things that could cause that problem, one possibility is your vehicle's alternator.

The alternator takes mechanical energy from the engine and turns it into electricity, in essence a generator.  The current it makes charges the battery and supplies power to the vehicle's electrical systems.  An alternator is made up of several different parts: a pulley, magnets, coil wires, brushes and a voltage regulator.  While your vehicle is running, these parts get a good workout and, after time, they begin to wear out.

Other symptoms of a failing alternator include your vehicle's lights dimming, the power windows going up and down more slowly than they used to, your power seats not moving quite as fast as before. 

Another sign of a worn out alternator is engine stalling.  Vehicles with fuel injection require a certain amount of power, and when an alternator is going bad, your engine could stall because the alternator isn't cranking out enough of it.

An alternator on its last legs can also fail to charge your battery properly.  Sometimes your battery isn't getting enough charge from the alternator and will go dead.  It also can be the opposite problem. The battery is getting too much power and will cause the battery to get hot.  Your vehicle may give you a clue on the instrument panel.  If you see any of these warning lights, take note: Check Engine, ALT, CHARGE or one that looks like a picture of a battery.  If that light is on, it's time to have your service facility give it a look.

As mentioned earlier, there are other components of your vehicle's electrical system that can fail, such as a worn out serpentine belt or a malfunctioning voltage regulator.  A reputable service facility has diagnostic tools to pinpoint the causes of your problems. And when your issues are fixed, your electrical system will be back to its hard-working self.  You'll get a real charge out of it!

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

If you've ever noticed your vehicle's lights are dim or not working at all, the problem could be many things.  But one possibility is your battery cables aren't doing their job.  A power outage in your vehicle is similar to one in your house and needs to be repaired to get things back to normal.

Battery cables connect your vehicle's battery to the vehicle itself.  There is a positive cable when provides the power and a negative cable that connects to the vehicle chassis and provides a ground for electrical components. 

A failing battery cable may cause your vehicle not to start.  Your starter may turn over very slowly.  Or you may just hear a series of clicks.  One other clue is on your dash—the battery warning light. 

There are many things that can cause power issues in a vehicle, but it's important to keep battery cables clean and maintained.  Salt and corrosion are enemies to any power system.  A technician can keep things in top shape, disconnecting the cables, inspecting them and cleaning their ends and the battery terminals.  Cables, by the way, are often made up of smaller strands of wire.  If they are frayed, some of those smaller wires can touch metal parts of the vehicles that they shouldn't.  The result? Electrical system malfunctions.

So if you see any of these signs that something is not quite right with the power in your vehicle, consult your service advisor and get it checked out.  Feel the power!

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com