Yearly Archives: 2017

The Importance of Chesapeake Drivers Following Service Intervals

Today in our West Service Center blog, we're going to talk about following recommended service intervals. Your vehicle isn't the only aspect of your life in Chesapeake with recommended intervals: Let's start with twice yearly dental check-ups and regular physical exams. How about laundry, watering the lawn and paying the bills?

Now, what would happen if you didn't follow these intervals? Well, you'd get more cavities. You may not discover health conditions that could be more effectively treated with early detection. And you'd have to wear dirty clothes, be embarrassed by your brown lawn and have your utilities shut off.

Clearly, there are some things in life that we have to take care of regularly. If we don't, there are negative consequences. Our quality of life in Chesapeake takes a hit and it inevitably costs more money.

So why is it so hard to remember to follow regular preventive maintenance on our vehicles? Probably a couple of reasons. One is that automotive maintenance items just don't seem that urgent. All our Chesapeake neighbors can see our dead lawn, but no one knows how dirty our transmission fluid is. It's easy to put off. The other reason is that we're just not as familiar with automotive maintenance, so it's a bit intimidating.

From a practical standpoint, people in Chesapeake don't need to memorize their vehicle owner's manuals. You can let your West Service Center advisor remind you of the guidelines established by the vehicle manufacturer; he has checklists of what the manufacturer recommends and can find potential problems when he inspects your vehicle. You really can rely on West Service Center professionals to help you make good automotive decisions.

For Chesapeake drivers who want to be more proactive with their vehicle care, here are some simple ways for you to remember what has a maintenance interval.

First: Fluids. If it's liquid, it's got a replacement schedule. Oil, transmission fluid, coolant, power steering fluid, brake fluid, differential fluid, etc.

Then think tires. They need air, rotation, balancing and alignment. And while you're thinking tires, don't forget brakes and shock absorbers.

And what makes your vehicle go? Air and fuel. Air filter replacement, fuel filters and fuel system cleaning. Of course there are more items, but if Chesapeake car owners remember to take their vehicle in to West Service Center for these things, their service advisor will help them with the rest.

And if you don't follow recommended service intervals? You get lousy fuel economy, your vehicle doesn't run as well, your safety is compromised and you'll spend more money in the long run. So it's the same as everything else: The quality of your motoring life takes a hit and it ends up costing you more.

Reason enough for me to follow recommended service intervals.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

 

Categories:

Maintenance

Regular Schedule or Severe Service Schedule at West Service Center?

Today's West Service Center article focuses on severe service maintenance. Many Chesapeake drivers are not aware of them and yet there are also very vocal advocates in Virginia who think that severe service schedules apply to everyone. Somewhere between a complete lack of awareness and the dire blanket statements lies a reasonable approach to severe service maintenance at West Service Center.

To back up a little, vehicle owner's manuals have schedules for preventive maintenance: things like oil changes, transmission service and so on. They say you should change your oil after a certain distanced traveled or after so many months. Chesapeake drivers understand this very well. What they may not know is that there are actually two service schedules: the regular schedule and the severe service schedule. The mileage and time intervals are lower on the severe service schedule.

Now when you hear 'severe service,' you may think it doesn't apply to you because you don't feel your driving conditions are severe or extreme – it's just normal everyday driving in the Chesapeake area. So let's list some of the conditions that classify as severe so that you can make the judgment on your own driving.

Before we start the list, here's a point of contrast that definitely is not severe driving. Driving down your nearest Virginia interstate at the highway speed limit on a 75 degree F/24 degree C day loaded only with your passengers. This is an easy trip for your vehicle: your engine is loafing along at low RPMs, no heavy loads to pull and moderate Chesapeake temperatures. Now let's look at some severe service driving conditions.

Most trips around Chesapeake are less than four miles/six and a half kilometers. When your vehicle engine cools down, moisture condenses in the engine. This water in the oil doesn't get a chance to evaporate on short trips because the oil doesn't get hot enough. A lot of short trips in your vehicle means a lot of water build up. And water in the oil leads to the creation of sludge which can damage the engine. Changing the oil more frequently keeps sludge from building up. By contrast, highway driving warms the engine up and gets the water burned off.

Here's another example. Most trips around Chesapeake are less than 10 miles/16 km and outside temperatures are below freezing. This is the same reasoning, but in very cold Virginia weather it takes even longer for the oil to get hot enough to evaporate the water, hence 10  miles/16 km as opposed to 4 miles/6.4 km.

Next, you drive in very hot Virginia weather. The hotter it is outside, the more cooling the engine, transmission, brake fluid and so on becomes. The environment in which the fluids reside is more hostile, and the fluids simply break down faster. Therefore, the lower change interval.

Another: driving at low speed most of the time. Every vehicle engine has what's called its power band. This is a range of RPMs in which it's most efficient. Low speed driving doesn't keep the engine in its power band so it's working harder. This is one of the reasons that ratings are worse in downtown than on the highway.

Stop and go driving in Chesapeake is another severe service condition. You're always accelerating, which works the vehicle engine and transmission harder. Then you're stopping, which works the brake fluid harder, causing it to get very hot. Highway driving, on the other hand, requires far less horsepower to maintain its speed than getting a stationary vehicle from a stop light up to 25 mph/40 kph. A lot of this and you'll need to follow the severe service schedule.

Also on the list is operating your vehicle in dusty, polluted or muddy conditions. Obviously, your engine air filter and cabin air will get dirty faster and need to be changed more frequently as will your breather element. Some of this dust and dirt will make its way into your fluids. They will simple get dirty faster and won't protect the components as well as fresh fluids.

Finally, you're driving under severe conditions in Chesapeake when you tow a trailer, regularly carry heavy loads or carry a car-top carrier. This is pretty obvious. You'll spend more time in lower gears so the engine and transmission work much harder and create more heat. Brakes will be more stressed stopping the heavier loads.

Sounds like most of us in Chesapeake operate under severe driving conditions at least some of the time. How can Chesapeake drivers know which schedule to follow?

Think of it as a spectrum with "always driving under severe conditions" on one end and "never driving under severe conditions" on the other end. Some will be at one extreme or the other, but most of us will fall somewhere in between.

Carefully think about your driving conditions and decide if you should do your preventive maintenance closer to the severe service recommendation or the regular recommendation. Of course, your West Service Center service advisor can help you with your decision.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Maintenance

Automotive Tips from West Service Center: Serpentine Belt Overview

The technicians at West Service Center know your serpentine belt drives important engine accessories like your alternator, air conditioning compressor, and power steering. In some cars it may also power the power brakes or water pump. The serpentine belt is powered by the engine and winds around pulleys and the accessories. Some cars in Chesapeake have two serpentine belts.


The serpentine belt, the belt tensioner (which maintains the appropriate tension on the belt) and the idler pulleys are together known as the accessory drive system.

Now your serpentine belt and the belt tensioner will just wear out over time – that’s why your vehicle manufacturer has a scheduled belt replacement interval. The team at West Service Center in Chesapeake can inspect your serpentine belt for wear and get it replaced if it’s time.

Give us a call.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

 

Categories:

Serpentine Belt

Need a New Battery? Call West Service Center Today

Hello Chesapeake drivers! Need a new battery? There is a good chance that you do – 70% of batteries need to be replaced within four years. As your battery discharges and then recharges as you drive around Chesapeake, bits of the surface of the battery plates disintegrate. As this process continues over a few years, the alternator has to work harder to supplement the battery charge. Over time, enough of the battery is damaged that it can no longer hold a charge and it needs to be replaced. This also speeds up wear on the alternator.

Your West Service Center service advisor can help you determine the right vehicle replacement battery for the way you drive around Chesapeake, as well as the Virginia climate and durability needs.

Contact West Service Center for information on battery replacement.

Give us a call.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Battery

How to Get Better Gas Mileage in Chesapeake

There is no escaping it: things work better when you take care of them. Something most of us in Chesapeake can relate to is our computers. You've probably noticed how they get slower and slower over time. It takes longer to start up and programs take forever to load. Eventually, many of us just get a new computer at our nearest Chesapeake computer store. But computer experts know that there are things you can do to delay the need for a new computer purchase. You can run utilities that clean off temporary files and clean your memory registry. You can optimize your hard drive and a number of other things.

What you're doing is maintaining your computer to make it efficient. It's the same thing with your vehicle. You maintain it to make it more efficient. It works the way it was designed to and that means it uses less fuel while you drive around Chesapeake. And you save money.

To help organize our discussion, let's think of things that rob us of fuel economy in two ways: increased friction and inefficient fuel combustion.

Friction. Anything that increases friction increases drag or load on the vehicle engine. It has to work harder to overcome the drag – and that takes more fuel. The first thing that comes to mind is engine oil. Low oil means there's not enough to fully lubricate the engine so there's more friction. Dirty oil won't lubricate as well as clean oil. The same principles apply to transmission fluid. Getting your oil changed and transmission serviced on schedule at West Service Center will reduce friction and help you get better fuel economy.

Another friction related problem is underinflated tires. When your vehicle tires are low on air, it's like driving on Virginia highways through sand – your vehicle has to work harder to move every mile. Check your tire pressure at least once a month.

Wheels out of alignment and dragging brakes also increase friction. And your tires and brake pads will wear out much sooner as well. At West Service Center, we provide quality brake and wheel alignment services.

Let's move on to Fuel. You have to get the right amount of clean fuel to the combustion chamber at precisely the right time. A dirty fuel system has varnish and gum interfering, and the fuel injectors may be unable to deliver the correct amount of fuel at the right pressure  and in the spray pattern — that the engineers intended. A vehicle fuel system cleaning at West Service Center will get all of that working right and really improve fuel economy.

Replacing your fuel filter on schedule will help keep your fuel clean. Replacing a sticky PCV valve will allow unburned fuel from the engine to be returned to the intake system to be used. Replacing worn spark plugs will burn your fuel as efficiently as possible.

All of these things can help you save money on gas at Chesapeake pumps.

Give us a call.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Fuel System

Automotive Tips from West Service Center: Timing Belt Overview

In your engine, valves over each combustion chamber open to allow fresh air in, close during the combustion event, and then other valves open to let out the exhaust. All of this happens over and over thousands of times a minute when you are driving around Chesapeake. The timing belt’s important job is to make sure that all of this happens as it should – at precisely the right time. If the timing is off, your engine won’t run efficiently or maybe not at all – so a good timing belt is important. If it should break, you could end up at West Service Center with expensive engine damage.

Ask your friendly and professional West Service Center service advisor when your timing belt is scheduled for replacement.

Give us a call.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Timing Belt

Good Timing: Proper Timing Belt Replacement Saves Money for Chesapeake Drivers

Knowing how their engine works can help Chesapeake drivers make informed decisions about auto care and prevent repairs to their vehicles. This is especially true when it comes to timing belts.

An engine's power is generated in the cylinders. Inside the cylinder is a piston that moves up and down while the engine is running. Power is generated in a cycle that includes four strokes of the piston. First, the piston drops and a valve at the top of the cylinder opens to let in fuel and air. The piston then rises, which compresses the fuel and air. At this point, the spark plug fires, igniting the fuel and pushing the piston down. This downstroke transfers energy to the engine, which provides the power it needs to run. The piston rises again, and a valve opens to release the exhaust.

All of this movement is orchestrated by a timing belt. The timing belt is so named because it keeps the pistons and valves operating in synch with each other, just as a conductor keeps all of the instruments in an orchestra in time with one another. Thus, the timing belt is critical to the proper operation of your engine.

Not all vehicles in the Chesapeake area have timing belts. Some have timing chains. A timing chain is more durable and rarely breaks, but timing belts are cheaper, so many use them to save money.

Timing belts wear out and break, so part of preventive maintenance for Chesapeake drivers is to replace the timing belt on schedule.

The results of failure of a timing belt depend on the type of engine in your vehicle, but they are always inconvenient and can be very costly for Chesapeake auto owners. If your engine is a non-interference engine and the timing belt breaks, the engine simply stops running. Now that can be an incredibly inconvenient situation depending on where you are driving around Chesapeake when it breaks, but it won't cause any engine damage. On the other hand, if your vehicle has an interference engine and the timing belt breaks, the valves on your cylinders will actually fall into the path of the pistons. Then things start getting chewed up by the motion of the engine and it will cost thousands of dollars to get everything sorted out again. Compounding the problem is that there aren't any warning signs before a timing belt breaks. A visual inspection of the belt is difficult also. In some vehicles, parts of the belt may be visible, but most vehicles hide the belt under a cover.

The timing belt doesn't even have to break to cause major engine damage. If it slips, even one notch, the result could be engine damage with repair costs in the thousands of dollars.

Our only car care option is to simply replace the timing belt periodically. You can check your owner's manual to find out how often your timing belt should be replaced. Many vehicles need a replacement at 60,000 miles (100,000 kilometers), but the recommended replacement mileage could be as high as 90,000 or 100,000 miles (145,000 to 160,000 kilometers). If your owner's manual recommends replacement at 60,000 miles (100,000 kilometers), however, don't wait until 65,000 miles (105,000 kilometers) to get it done. Remember what you're risking.

Replacing a timing belt is not a cheap part of preventive maintenance for Chesapeake vehicle owners. The belt is usually difficult to get to and often requires removal of some of the engine accessories. The cost of the replacement, however, is a lot less than what the repairs may cost if the timing belt fails.

For more auto advice on timing belts and other engine components, you can always consult with your service advisor at West Service Center. When it comes to car care, ignorance is not bliss. It can end up costing you in a big way.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Timing Belt

Automotive Tips from West Service Center: Rotor Problems

The brake rotor, or disc, is attached to your wheel. The brake pads rub on the rotor to slow your car when you are driving in Chesapeake.

Rotors can warp, crack or become misaligned. They can also be damaged by worn out brake pads that scratch grooves into the surface. These conditions result in less contact surface for the brake pads, leaving you with reduced braking power.

Over time and miles, rotors can also wear down below safe specifications. It is important for Chesapeake drivers to know that simply replacing brake pads on a wheel with a bad rotor will not solve the problem. Depending on their condition, rotors may be resurfaced or replaced.

Brake noise or a pulsation in the brake pedal are signs of potential brake problems that should be addressed right away. If you have any brake concerns, please have your friendly and professional West Service Center tech perform a thorough inspection.

Give us a call.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Brakes

Getting the Right Tires and Wheels in Chesapeake

A lot of people get custom wheels in Chesapeake. When you do this yourself (over the internet . . .) you could run into trouble if you're not careful. Sometimes, once they're mounted, they just don't fit right. The tires rub in turns or on bumps. You don't want that.

Consulting your West Service Center tire professional can ensure you get the right fit. First he'll ask you a series of questions about your Chesapeake driving needs and what you want in your new wheels. Now, not every wheel can go on every car. Care must be taken so that tires and wheels are not too large or that the wheel is centered too far towards the outside or the inside so the tires rub.

If you don't want to make any modifications to your vehicle, you would need to focus on the wheels that would fit. With trucks, some people in Chesapeake like much bigger tires so they need a suspension lift.

Also, most Chesapeake drivers don't realize that you need to keep the rolling diameter of your new tires – the overall height of the tire – very close to what came from the factory in order for your vehicle's anti-lock brakes and stability control systems to work properly.

The computers that control these systems are calibrated to a certain size tire. When you go bigger or smaller, the computer doesn't know what changes you made so it can't tell how fast you're going. This, of course, means it sends commands to the brakes and traction control that are based on the wrong speed. If you go with a different rolling diameter, your vehicle engine control computer can be reprogrammed for the new tire size.

Either way, there are hundreds of wheel and tire choices to choose from in Virginia. You can pick the style of wheel you want and then talk with your friendly and knowledgeable West Service Center tire professional about how big the wheel should be – and how to select the right tire for your vehicle. Your West Service Center service advisor will help you find the best tire to meet your style, performance, ride and handling needs in Chesapeake.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Tires and Wheels

Automotive Detective Work in Chesapeake

There's a reason we use the word “diagnose” when we talk about fixing cars in Chesapeake. Figuring out what's wrong with your vehicle has a lot of similarities to figuring out what's wrong with someone who is ill. Vehicles are a mass of complex systems that can produce a variety of symptoms when something goes wrong. As with human diagnoses, a specific symptom may be indicative of a number of problems, and figuring out the specific cause takes training and experience.

Sometimes the diagnosis of your vehicle's trouble comes down to a matter of trial-and-error. This can be frustrating for Chesapeake drivers because time and money are on the line. You may feel you should only be paying for repair work. Of course, you only want to pay for the right repair – and a proper diagnosis is part of getting it right. Like at the doctor's office — some of what you pay for is the doctor's time and effort to figure out what's wrong with you, not for the actual cure.

The good news is that Chesapeake drivers can do a lot to help out their friendly and knowledgeable service advisors at West Service Center in figuring out what's wrong with their vehicle. Again, the medical office is a good analogy. The more information you can give your doctor about where it hurts, when it hurts and how it hurts, the more quickly he will be able to help you. In the same way, the more you can tell your West Service Center service technician about when the problem occurs, what is sounds like, how often it occurs, where it occurs, etc., the more efficiently he will be able to get you back on the road.

Good preventive maintenance goes a long way to keeping your car out of a Chesapeake repair shop, but if you need to get it , good communication will get you back on the road quickly.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Diagnostics
904 Cavalier Blvd Chesapeake, VA, 23323 (757) 487-4420
West Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call West Service Center (757) 487-4420 if you have any issues in accessing any area of our website.