Chesapeake Auto Repair

Many Chesapeake drivers probably don't think of their shock absorbers as an important safety system; but that's just what shocks and struts are. They're all about ride control – keeping your vehicle tires in contact with the road and managing body motion.

Every time you hit a bump or pothole on a Chesapeake road, your tire wants to bounce up. The bigger the bump, the higher the bounce. Your shocks or struts push down on the tire to maintain the traction you need to start, stop and turn.

If you've ever ridden in a vehicle with bad shocks, you know how it wallows on corners. The front end dives when you hit the brakes and the rear end squats when you accelerate. It's not only uncomfortable, it is difficult to handle.

You may have heard vehicles described as having “flat cornering." That means that when you take a corner, the body doesn't roll very much. When shocks start to get worn, your vehicle will roll more on corners. The weight of your vehicle's body shifts and tosses your vehicle to the outside of the turn, making it harder to control.

With good shocks, you can turn corners with confidence. When the shocks are bad, the body rolls too much and you need to slow down to maintain the same level of control. When you have to combine brake dive with body roll, you can quickly end up with an unsafe handling situation.

Shocks can break or start to leak, but they usually just wear out. After all, your vehicle shocks will move up and down over 75 million times in 50,000 miles/80,000 km. If you replace shocks at West Service Center in Chesapeake, it will restore your vehicle's original ride control and quality. You can even upgrade shocks and struts if you want better handling or towing capacity on Virginia roads.

Shocks are an important safety system: don't wait until they are completely shot, perhaps risking your safety or damaging other suspension components. At West Service Center we can help you with quality shocks and struts as advised in your owner's manual, usually at around 50,000 miles/80,000 km, for a comfortable, safe handling ride in Chesapeake.

Give us a call.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Hello Virginia! Today's vehicle care topic is: Synthetic Oil vs. Petroleum Based Oil. Synthetic motor oil is a substitute for petroleum based oil. If you aren't currently using it, why not? Synthetic motor oil maximizes engine power and fuel economy. To see why, we'd need a microscope, so we'll have to settle for using our imaginations. The molecules of conventional motor oil are long hydrocarbon chains. Synthetic motor oil, on the other hand, has uniform, round molecules. Which is slipperier, a pile of pencils or a pile of marbles?

Synthetic motor oil lubricates better because there's less friction. This results in myriad benefits: better wear protection, cooler operating temperatures, more power and better fuel economy. And synthetic oil doesn't sludge up like conventional oil so it prevents those small oil passages from clogging up. (We see that too often at West Service Center in Chesapeake.)

Some manufacturers are extending oil change intervals for many models. The added protection of synthetic oil covers you for these longer intervals. Talk with your West Service Center service advisor about how you drive in and see if he thinks you can benefit from synthetic oil for your vehicle. Also ask about the appropriate oil change interval for synthetic, because it may very well be longer than for conventional oil.

Most of us have a busy life and occasionally miss an oil change; go ahead, admit it. Since we're not perfect, doesn't it make sense to use a motor oil that's got your back?

What about price? Petroleum based oil may appear to win out on this point, but let's consider all the facts. Although synthetic oil costs more, it lasts longer, protects your vehicle engine better and increases fuel economy. You'll likely save money in the long run. If you're serious about making your vehicle last longer, consider using synthetic motor oil.

Give us a call.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

There are a lot of new features, both optional and standard, on Chesapeake drivers' vehicles these days. One you may not have heard of is called a cabin air filter. Simply put, its job is to keep the air in the passenger compartment of your car nice and clean.

A cabin air filter is similar to the filter you use on your furnace at home in Chesapeake. Cabin air filters can catch particles down to three microns. By comparison, a grain of sand is 200 microns. So cabin air filters are effective against dust, dirt, pollen, mold spores and most pollutants in our Chesapeake area atmosphere. Good news if you suffer from any types of allergies, or if you live in an area in Virginia prone to air pollution.

Cabin air filters are generally located in the engine compartment or under the dashboard. They can be tricky to access and replace, so you'll probably want to go to your friendly and knowledgeable service advisor at West Service Center to get it done. Check your vehicle owner's manual to find out if your vehicle is equipped with a cabin air filter and how often it should be changed. Recommendations vary, but generally a cabin air filter should be changed every 12,000 to 15,000 miles (19,000 to 24,000 kilometers).

Of course, if you are an allergy sufferer in Chesapeake, you may want to replace it more often. Also, if you do a lot of driving in polluted or dusty areas in Virginia, you'll also want to shorten the cabin air filter replacement period. Dirty air filters just don't work well, and they can exude an unpleasant odor if ignored for too long.

Most Chesapeake folks know that good car care includes keeping your vehicle clean, including the air inside the passenger compartment, so changing your cabin air filter should be part of your routine preventive maintenance. It's good auto advice as well as good medical advice that an ounce of prevention is worth a pound of cure. You really shouldn't wait until the interior of your car starts to smell and your eyes start to water before you change your filter. And trying to cover it up with a dangling green pine tree is not the right answer, either!

Cabin air filters can be a welcome relief to Chesapeake allergy sufferers, but they're also a great idea for anyone in Virginia who just wants to breathe better.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

The coolant system is a vital part of your vehicle. It is also the second most common cause for vehicle failures. Even though coolant system failure is fairly common in Chesapeake, it is easy to prevent.

The most recognizable part of the coolant system is the radiator. It is connected to the engine with hoses and is filled with coolant. The coolant draws heat off the engine and then passes into the radiator. Air passes through cooling fins to reduce the temperature of the coolant and then it's back to the engine again.

There are several ways for the cooling system to fail. Most common is with the coolant itself. Coolant is comprised of water and antifreeze. The proper ratio keeps the coolant from either boiling away or freezing. Understandably, either can lead to massive engine damage.

Another coolant issue that is often overlooked by Chesapeake drivers is the age of the coolant itself. Antifreeze has additives that protect the coolant system from corrosion. As these additives are depleted over time, they can't protect the radiator and other parts from rust, scaling and corrosion. That old container of coolant gathering dust in your garage may still keep your engine cool, but it won't protect it from corrosion.

If you get a warning message to check the coolant or if the vehicle temperature gauge is in the hot zone, your cooling system needs to be checked. It's OK to add water or antifreeze yourself. But you need to be cautious. Remember four things:

• First, you never want to open the radiator pressure cap. You could be severely burned.
• Second, get to West Service Center in Chesapeake immediately if your coolant is low. If that is not possible, follow the directions in your vehicle owners manual - it will direct you to only make additions to the coolant overflow bottle.
• Third, remember that you need a proper mixture of water and antifreeze. If you make an emergency addition to your cooling system, follow-up with your West Service Center service center where we can make necessary adjustments.
• Fourth, not all cars use the same type of antifreeze. You need to check your vehicle owners manual to make sure you use the right kind. Mixing antifreeze types or using the wrong kind of antifreeze may void the manufacturers warranty on your cooling system. Again, another reason to depend on your West Service Center service center in Chesapeake to do things right.

Remember, West Service Center has the equipment to change your coolant quickly and inexpensively.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Wiper blades are critically important to Chesapeake drivers for good driving visibility and safety. When it’s time to replace your wiper blades, there are a number of different wiper blade designs and grades. Chesapeake drivers should always use at least the design or grade that came with their vehicle.

If you live in Virginia where there is a lot of wet weather, flying insects, or you do a lot of highway driving, you may want to upgrade to a more advanced design or premium quality wiper blade. Your friendly and professional West Service Center service advisor can share the options available for your vehicle and help you decide which wiper blades are optimal for you.

Give us a call.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Most Chesapeake drivers know that tires wear out and that the wear has to do with tread depth. Most of us have heard that “bald” tires are dangerous, but most of us picture a tire with no tread at all when we think of a bald tire. And when we take our vehicles in for preventive maintenance, the technician tells us they're need to be replaced long before all the tread is worn off. Just how much tire tread wear is too much? And how can you tell? Tires are and their condition is important to the safe handling of a vehicle, so it's for Chesapeake vehicle owners to know the answers to these questions.

First of all, it's important to understand that there may be a legal limit to tread wear. If your tires are worn past this limit, you have to replace them to be in compliance with Virginia auto safety laws. That's why measuring your tread wear is part of a vehicle safety inspection.

In some jurisdictions, tread must be at least 1.6 millimeters or 2/32 of an inch thick. This standard has been in effect since 1968. But this standard has recently been called into question, and some Virginia professionals are arguing that it be changed.

The safety issue that has brought this standard under scrutiny is the ability of a vehicle to stop on a wet surface. When a vehicle has trouble stopping, most Chesapeake drivers immediately look at the brakes as the source of the problem. But tires are crucial to safe stopping distances because they provide the traction required in a stop.

A tire's contact with the road surface creates traction, which allows for effective braking. On a wet surface, a tire only has traction if it can get to the road's surface. So tire tread is designed to channel water out from under the tire to allow it to stay in contact with the road. If the tire can't shift the water, then it starts to “float.” This condition is called hydroplaning. It is very dangerous for Chesapeake drivers since the vehicle won't stop no matter how hard the driver presses the brakes. Steering control is also lost.

A recent study tested the stopping ability of a passenger car and a full-sized pick-up on a road surface covered with only a dime's depth of water (less than a millimeter). The vehicles were traveling at 70 mph (112 kph) when they stopped on the wet surface. At 2/32 (1.6 mm) tread depth, the stopping distance was double that of a new tire. The passenger car was still traveling at 55 mph (89 kph) when it reached the stopping distance it experienced with new tires.

Let's suppose that you're on a busy Chesapeake road in a light drizzle and a vehicle stops suddenly in front of you. You just bought new tires and you brake hard, missing the vehicle with only inches to spare. If you hadn't bought those new tires, you would have crashed into that vehicle at 55 mph (89 kph). That is a major difference.

What if your tires had a tread depth of 4/32 (3.2 mm)? You would have crashed into that vehicle at 45 mph (72 kph). Still not a good situation. But it's better.

Now what if you were driving that pick-up truck? You wouldn't have missed that vehicle in the first place, and you would have crashed at higher rates of speed in both of the other scenarios. The heavier your vehicle, the longer its stopping distance. It's a matter of physics.

The results of this test has led Consumer Reports and others to ask that the standard for tread wear be changed from 2/32 (1.6 mm) to 4/32 (3.2 mm). The increased standard will improve safety on the road and save lives here in Virginia and nationally.

Of course, until the standard changes, you'll have to decide whether you'll be willing to replace your tires a little sooner.

You can use an American quarter to tell if your tread wear is down to 4/32 (3.2 mm). Place the quarter into the tread with George's head toward the tire and his neck toward you. If the tread doesn't cover George's hairline, you're under 4/32 (3.2 mm). With a Canadian quarter, the tread should cover the digits of the year.

You can measure the 2/32 inch (1.6 mm) tread wear with a penny. If the tread touches the top of Abe's head, it's at 2/32 (1.6 mm). Tires are super important when it comes to vehicle care. But their condition has a major impact on safety. We need to decide whether to sacrifice safety for economy. Keeping our tread wear above 4/32 in (3.2 mm) is good auto advice.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
west-service-center-2.autovideotipsblog.com

Used vehicles are certainly an economical choice for budget-conscious Chesapeake drivers. But how can we know we're getting a good used vehicle and not just inheriting someone else's problems?

There are good used vehicles for sale in the Chesapeake area. Vehicles are sold when families upsize, when families downsize or even when someone just wants a new ride. So the used vehicle may be just fine. But some Chesapeake used vehicle owners sell them because they don't want to deal with developing or existing problems.

When you're considering buying a used vehicle in Chesapeake, ask for service records. Check to see if the recommended schedules for preventive maintenance have been followed. If so, you probably have a great used vehicle on your hands. If there aren't any service records, then assume the worst.

Check the vehicle for obvious signs of problems. Kick the tires if you want to but definitely check them for uneven tread wear. This can indicate alignment problems, worn shocks or suspension issues. Listen to the engine for unusual sounds and pay attention to unexpected odors. Take the vehicle for a test drive and make a list of any concerns you might have.

If the used vehicle you're looking at is a late model vehicle with under 35,000 miles/55,000 km on it, take it to West Service Center for an inspection. This inspection will reveal many basic or developing problems. Talk to your friendly and knowledgeable pros at West Service Center about concerns you had on the test drive. Get a heads-up on needed repairs or maintenance.

Previously leased vehicles are often tempting to used vehicle buyers because they are generally newer models with low mileage and have been factory-cleaned. Be cautious, however. Many Chesapeake residents who lease vehicles don't bother with preventive maintenance because they know they'll be turning the vehicles in. Again, ask for maintenance records, take the vehicle in for a full-service oil change and consult with the pros at West Service Center about any problems the vehicle may have.

Older used vehicles are even more problematic for Chesapeake used car buyers. Older vehicles simply come with more maintenance and repair issues than new ones. Take these in for a used vehicle inspection at West Service Center. Usually, a seller will let you do this before you purchase the vehicle. These inspections are very thorough and will help you know what you're getting into. You'll be able to make an informed decision about your purchase. That peace of mind will make the cost of the inspection more than worth your while. It's always good auto advice for Chesapeake drivers to purchase a Carfax report on any used vehicle. This report will let you know if the vehicle has been in a major accident and will give you a title history. You'd be surprised what used vehicle buyers have learned from those reports. Know before you buy.

Once you purchase a used vehicle, give it some tender loving care. Give it a thorough cleaning, inside and out — and don't forget the engine compartment. A good wax on the outside will make it look and feel “new.” And, of course, stay on top of preventive maintenance. Used vehicles bought in Virginia can last a good, long time if they're properly cared for. They're economical to buy and can keep on saving us money if we look after them.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

90% of our driving decisions are based on vision. Anything that impedes your vision can affect your driving safety – including a dirty windshield. In that sense, your wiper blades are an important safety system. Most Chesapeake drivers will wait until their wipers have failed before they replace them. Then they find themselves in a driving situation around Virginia when they really need forward visibility only to discover that their wipers are worn or maybe even torn and can’t clear snow or rain from the windshield.

As an important safety system, wiper blades should be replaced BEFORE they fail. Test your wipers at least once a month. If they are not doing the job, your friendly and professional West Service Center service advisor can replace them for you.

Give us a call.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Today in our West Service Center blog, we're going to talk about following recommended service intervals. Your vehicle isn't the only aspect of your life with recommended intervals: What about six-month dental cleanings and regular physical exams? Then there's laundry, mowing the lawn, paying your electric bill, changing your furnace filter - you get the idea.

Now, what would happen if you didn't follow these intervals? For one thing, your teeth may get more cavities. You might not discover health issues that benefit from early detection and treatment. And you'd have to wear dirty clothes, be embarrassed by your overgrown lawn and have your power shut off.

We all realize there are some things in life that we have to take care of regularly. If we don't, there are negative consequences. Our quality of life diminishes and it inevitably costs more money.

Have you ever wondered, "How often should I bring my car in for scheduled maintenance?" You can let your friendly and knowledgeable West Service Center technician remind you of the manufacturer's recommendations. He has checklists of what the manufacturer recommends and can find potential problems when he inspects your vehicle. Rely on West Service Center professionals to help you make good car care decisions, that's our job.

For those in Chesapeake who want to be more proactive with their vehicle care, here are some simple ways to remember what has a maintenance interval:

First: fluids. If it's liquid, it's got a replacement schedule. Oil, transmission fluid, coolant, power steering fluid, brake fluid, differential fluid, etc.
Then think tires. They need air, rotation, balancing, and alignment. And while you're thinking tires, think brakes and shocks.
And what makes your car go? Air and fuel. Air filter replacement, fuel filters and fuel system cleaning.

Of course there are more items, but if you remember to take your vehicle into West Service Center for these things, your friendly and knowledgeable service advisor will help you with the rest.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

There’s not much Chesapeake drivers can do about the price of gas in Virginia, but we can control - up to a point - how much we use. Our driving habits can dramatically affect our fuel economy.

The first thing we can do is watch the go-pedal. Hard acceleration just sucks the gas. Gently leave stop lights and plan lane changes so you don’t need to floor it. That can save you hundreds of dollars a year in improved gas mileage.

Go a little slower on Virginia expressways. Chesapeake drivers who go more than 65 miles an hour (105 kilometers per hour) will see their gas mileage drop dramatically. Leave early so you don’t need to rush to be on time. And cruise control is your friend – steady speeds use less gas.

Plan errands ahead. Make fewer trips by combining errands around Chesapeake.

Hey at current Chesapeake gas prices, a lead-foot might as well be a gold foot.

Give us a call

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com