Monthly Archives: May 2019

THE IMPORTANCE OF VISIBILITY (Cleaning Vehicle Glass)

We've all been through it. The vehicle ahead of us kicks up mud, slush, snow or salt on our windshield and we can't see a thing.  And not being able to see a thing when we're driving?  Not a good thing.

Debris on a vehicle's glass can be blinding when driving directly into the sun.  And other things can ruin visibility: scratches on the glass, fogged windows, mineral deposits. 

So lets make one thing clear:  Your windows.  Here are some tips.

  • Number one rule, don't use abrasives on glass. That means no gritty cleaners that are made for metal.  Avoid at all costs those dark green abrasive pads on some kitchen sponges that are made to clean metal pots and pans UNLESS the manufacturer specifically says they can be used on glass.
  • Use the appropriate cleaner for the substance that's being cleaned off. Special automotive glass cleaners are available, and your West Service Center service advisor can make recommendations.
  • Vinegar can work wonders. Sometimes you'll see hard, grayish water spots on your windows that nothing seems to take off. Distilled white vinegar (available in the grocery store) gets rid of them safely, quickly and easily.
  • Use a microfiber cloth designed for cleaning glass; that's what professional detailers choose.
  • Clean the insides of windows, too. That film that develops on the inside of vehicle windows can be the result of plastic interior surfaces decaying in the heat of sunlight (plastic contains oil). The film can also be caused by cigarette smoke. Clean that oily layer off thoroughly.

Now that you have clean windows, here's how to keep 'em clean.

  • Replace your wipers at least once a year. Rubber deteriorates the older it gets, even if you rarely use your wipers.
  • You might consider a newer type called a "beam" blade. Most have an aerodynamic design that cleans your windshield better, especially at higher speeds.

Your service advisor at West Service Center will be able to recommend good wiper blades for your vehicle and install them properly.

Visibility.  See what we mean?

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

DOG FOOD IN YOUR ENGINE (Keeping Rodents out of your Engine)

A technician was telling us the other day that he was servicing an engine and spotted something he'd never seen before: A collection of dry dog food siting on a horizontal metal ledge near the base of the engine.  It was neatly stashed and was in a spot where the food pellets couldn't have simply fallen down in there.

Even though it's the first time he'd seen dog food in an engine, he immediately knew what was going on.  Critters like mice or chipmunks had found the dog food somewhere nearby and had used the engine as a nice storage unit. 

Mice, squirrels, chipmunks—you name it—like the heat of the engine.  And they'll use that to store up supplies of food for use in cold weather when outside food supplies are scarce.  The problem is they'll also chew on engine components while they're there. And they can do a lot of damage if they start gnawing on the wires.  Depending on how much of your electrical system needs to be replaced, repairs can mount up to the thousands of dollars. 

Those electrical problems can be tricky to track down, too, because the rodents can get to spots technicians don't have easy access to.  Oh, the signs are there; they'll find mouse droppings, acorns… even full mouse nests in your engine.  Yikes.

OK, but even if you get your vehicle fixed, how do you keep the critters from simply setting up their personal pantry again? Here are some things to try:

  • Don't leave any food in your vehicle
  • Get rid of that sweet-smelling air freshener. The rodents can mistake the scent for food and head right for your vehicle.
  • If you have a garage, block all access points for rodents. This can be very hard since they can squeeze through the tiniest spaces you can imagine.
  • Some people keep mothballs under the hood; rodents don't love 'em.
  • Pop the hood every couple of weeks and look for signs of mice: nests, droppings or stored nuts, acorn shells and pet food.

The next time you bring your vehicle into West Service Center for maintenance or service, your technician will be on the lookout, too. Hey, the dog food belongs in the dog's dish, not supplying fast food for little critters with razor-sharp teeth that can create electrical system mayhem.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Steering Clear in Chesapeake

Those who know vehicles believe the steering system may be the most vital component of them all. Perhaps you've found over the years your steering has gotten loose. Or maybe suddenly, your steering wheel has gotten very hard to turn. Let's steer you in the direction of understanding why this may be happening.

First, loose steering. This can likely be the result of wear and tear on the components that connect the steering mechanism with the wheels. Those parts can be ball joints, Pitman arms or tie rods. These parts take a lot of abuse on the road, thanks to railroad tracks, potholes, uneven surfaces: you name it. It's important that they be checked regularly and maintained at West Service Center.

Second, the hard-to-turn wheel. Virtually all vehicles on the road have power steering. There are a couple of different types, though, so let's deal with each. By the way, when they fail, your vehicle's steering can suddenly go from easy peasy to really hard to control.

Some vehicles have hydraulic power steering. It uses a hydraulic fluid that can either leak out or become contaminated. When that happens, you can lose that power assist. There's also a belt involved, and if it becomes worn, stretched or cracked (or even breaks), you'll find yourself struggling with the wheel. If you hear a loud whine coming from the area in the engine compartment when you are steering, that could mean your power steering pump is failing. The best way to avoid these problems is regular maintenance.

Recently, manufacturers have been using electric power steering systems that have some advantages over hydraulic systems. They have electric motors that—like everything mechanical—can fail. Sometimes a fuse to the power steering motor will blow, but simply replacing the fuse often doesn't get to the root cause of the problem. A West Service Center technician can evaluate the system and recommend a solution.

Steering issues are all about safety and should be addressed as soon as possible. When you tell your service advisor, try to be specific about the signs and symptoms. It's one way to steer clear of trouble on the road.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Steering

Wishy-Washy in Chesapeake

Perhaps you've found yourself driving when something all of a sudden splashes on your windshield, obstructing your view. You know that sinking feeling when you try to turn on the windshield washers and no fluid comes out. Now you're blinded even more. What can you do?

The best thing is to make sure your windshield washer fluid is always topped off and ready for these situations. You probably figure you'll grab a bottle of that blue stuff you see in the store. But is that really the right choice?

One thing you know isn't the right choice is plain water. It can freeze when temperatures drop. Plus, when it's close to the freezing mark outside, spraying water on your windshield can freeze, turning it literally into frosted glass and blinding you suddenly. Water freezing in your vehicle's washer lines can also damage them.

There are different types of windshield washer fluid made for different climates. Many have alcohol to prevent them from freezing; their label will usually tell you at what temperature they'll start to freeze.

Some washer fluids will have detergents in them so they can cut through contaminants and dirt. Still other washer fluids have a chemical in them to prevent streaking.

Also keep in mind some washer fluids are made to be put in your fluid reservoir as is; others are made to be diluted.

No matter what washer fluid you pick, make sure you have plenty of it in your vehicle. Our pros at West Service Center can top off your levels with the right kind of fluid. That's also a good reminder to have your windshield washer system working properly. Your technician can check not only the washers but the wiper blades and motor to make sure all are in top condition. The worst time you can discover it is usually when you need it most.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

904 Cavalier Blvd Chesapeake, VA, 23323 (757) 487-4420
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