Monthly Archives: July 2018

When "Oh, no!" Turns Into, "All right!"

Things we don't expect happen to our vehicles. And let's face, no one really wants to spend money on an unexpected repair. But if you are putting off going to your vehicle repair facility because you're dreading bad news, you might just be putting off some good news.

There was one minivan driver who'd had the same van for years and never had a problem with the power sliding doors.  Then one day, the electrical switches in the door pillars stopped working.  The key fob would still open them, but the door switches wouldn't do a thing.

Of course, the van driver feared the worst: an electrical problem, a major computer failure, mice chewing up the wires.  So, he put off going into the repair facility for a couple of months.  One day, it was time for his regular oil change and the service advisor asked him if there was anything else going on with the van.  The owner mentioned the door problem but said he didn't want to spend a fortune on it.

He waited for his van, and it wasn't long before the service advisor came out with good news. The doors weren't working because a switch on the overhead console had been turned off.  (It was a safety feature to allow parents to disable them.) The owner had accidentally switched it when he was unloading the van.  It was the first thing the technician had checked. Flip the switch back and all was working as usual.

Another example? A mother was driving a minivan with her two kids inside on a hot day when she felt the front end shaking violently as she drove down the road. Fearing something major had broken in the van (and fearing for the safety of her kids), she pulled into a fast-food restaurant parking lot and started to look underneath to see if it was anything obvious she could see.

She couldn't see any broken parts, but she also didn't feel safe getting back in the van with her kids.  So, she called her local service facility and asked if they could send someone to look at it.  When the technician arrived, he took it for a test drive on the same road on which she'd described having the trouble.  Then he put her van up on the lift.  His conclusion?  Nothing was wrong with her van.  It was the street she was driving on.  Crews repairing it had left the surface full of potholes, and that was causing her rough ride.

Ultimately, what these two drivers feared would be an expensive trip to the shop resulted in each driver getting different news than they had expected.  One learned something new about his vehicle.  The other?  Well, the technician saw that her tires were badly worn and convinced her to get them replaced, perhaps preventing an accident and giving peace of mind for a mom with two kids.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420

Improve Your Night Vision When Driving in Chesapeake

Night driving in Chesapeake is not as safe as daylight driving as evidenced by the increased accident rate at night. Much of that is simply because it's dark outside.

Visibility is important to safe driving. Ninety percent of our driving decisions are based on what we see. And at night, we just can't see as much as we can during the day. In fact, if you have 20/20 vision during the day, your night vision is only 20/50. To translate, that means that an object you can clearly see 50 feet away during daylight, only becomes visible to you at 20 feet at night.

Reaction time is also related to visibility. Chesapeake motorists don't react to a situation until they see it. So at night, we're reacting to situations later just because it takes longer to see them. But we don't have to stop driving at night to stay safe. We just need to practice some preventive maintenance and vehicle care that will maximize our night vision.

The most crucial item that helps us see while driving at night is, of course, our headlamps. Chesapeake drivers should ensure that their headlamps are as bright as they can be. Headlamps dim over time, but they do it so gradually that it's difficult to notice. Because of this, experts recommend replacing headlamps once a year.

That's good auto advice for Chesapeake drivers, but it doesn't apply to all headlamps. Some vehicles use HID, or high-intensity discharge, headlamps. These are bright headlamps that are designed to last for the entire life of a vehicle. Depending on your vehicle, you may be able to upgrade to HID headlamps. Consult with your friendly service advisor at West Service Center to learn your options.

Most vehicles use standard or halogen headlamps. If you use standard headlamps, you might want to upgrade to halogen, which offers a brighter headlight. Halogen headlamps come in a variety of grades, so evaluate your options the next time you replace your headlamps and upgrade if you want a better light.

It won't do much good to upgrade or replace your headlamps, however, if your headlight lens is dirty or yellowed. Studies have shown that about 90% of the vehicles on the road have impaired headlights due to dirty or yellowed headlight covers. You should get into the habit of washing your headlights every time you gas up. Simply grab the window washer squeegee, run it over your windows, then swish it across your covers. No cost involved at all.

Plastic headlamp lenses yellow or become hazy over time. If your lenses have this problem, they can be restored with a special polishing process. You may be able to get this done at your Chesapeake service center. If not, they should be able to tell you where you can.

Now, what good is a quality headlamp if you can't see through your windshield? Your windshield needs to be clean and streak-free if you plan on driving at night in Chesapeake. You should also keep your windshield washer fluid replenished and your wipers in good condition.

Wiper blades should actually be replaced twice a year. The changing of the seasons at spring and fall, or Daylight Saving Time, can be a good reminder to do this. And while you're at it, fall is the perfect time to replace your headlamps. Those long winter nights add up to a lot more night driving for people in Chesapeake.

Stay alert. Stay awake. And keep those headlamps burning bright.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Headlamps

The Edible Engine

You may have had a friend whose vehicle was the victim of hungry rodents.  After all, mice, rats and squirrels—even rabbits—have been known to gnaw on wires in engine compartments, causing vehicle electrical systems to go haywire.  They can disable a vehicle completely and be very expensive to fix.

In 2017, some drivers noticed their vehicle's wiring was being chewed and found out the automaker was using a relatively new material for covering their wires: soy.  Many of the repairs to their new vehicles weren't covered under warranty by the manufacturer when it was discovered rodents were eating the wiring.  So the owners filed a class action suit, saying the soy covering was essentially baiting the critters. 

The automakers tell a different story, saying mice, rats and squirrels have been chewing through wire insulation long before it was made out of soy. 

Regardless of what the insulation is made of, vehicle owners should make sure rodents aren't chowing down and creating a problem in the engine compartment.  They can have their repair facility check for these signs:  Little bits of acorns, leaves, chewed up plastic and animal droppings in the engine's nooks and crannies.  Using a black light, your technician can detect animal urine, a sure sign that they've been using your engine compartment as a warm apartment, a nest and a dining room. 

You can take steps to prevent rodents from chomping your vehicle's parts.  Honda—one of the vehicle manufacturers that uses soy-based wiring covering—makes a rodent tape.  It contains a spice called capsaicin that rodents find too hot to handle.  Other preventative measures include installing metal mesh around wiring harnesses or spraying the engine compartment with special rodent-repellants. 

Rodent damage can cost one vehicle owner thousands of dollars to fix, not the kind of bite anyone wants taken out of their bank account. 

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
904 Cavalier Blvd Chesapeake, VA, 23323 (757) 487-4420
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