Monthly Archives: April 2019

Make your Service Visit at West Service Center a Good One

Most people don't love going to get their vehicle serviced, but it's one of those things you just have to do. So you might as well get the most of out of it. There are some steps you can take that will likely help you get the best results possible.

For one thing, it's important to describe your problem (or problems) to the service advisor accurately and clearly. If your vehicle is making a noise, for example, take time to really listen to it and think of the best way to describe it. Does it increase in speed when you go faster? If you feel a vibration somewhere, where in the vehicle does it seem to originate? Some service advisors recommend writing things down. That way the driver won't forget any important clues that could lead to a successful resolution of the problem.

Another thing is to make sure your vehicle is cleaned out and free of junk. That way the technician can access those nooks and crannies where some vital components may be. If your vehicle is full of strollers, boxes or your collection of fast food containers, it won't be easy for the technician to reach some of those parts. Oh, and if your vehicle is neat, it does send a signal that you really care about it.

Finally, stay out of the way of the technician. A recent survey of technicians reveals they work more efficiently and do a better job when they don't have someone hanging on their every move. Can you imagine how you'd feel if someone hovered over you all day while you were trying to get your work done?

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Wasteful Thinking

With the weather getting colder, you might be tempted to start your vehicle up, let it idle for 15 or 20 minutes and then get in the nice, cozy cabin.  Some vehicles offer remote starting that let you do that from the comfort of your home or apartment.  But is letting your vehicle idle like that good for it?

Manufacturers say it doesn't harm the vehicle.  They say it's because modern vehicles are made differently from those in the past.  Just about all newer vehicles employ fuel injection which uses computers to adjust the amount of gasoline that goes into the cylinders.  The engine gets only the fuel it needs, taking conditions into account.

Older vehicles, on the other hand, used to use carburetors.  When you started a cold engine, the carburetor wasn't able to adjust the gasoline amount depending on conditions.  Some of the gasoline would mix with oil and the pistons wouldn't get the same lubrication as they would with undiluted oil.

So yes, you can warm up your newer vehicle for your own personal comfort.  But consider how much fuel you are wasting.  That is not only throwing away money, it's a waste of natural resources.  And it puts more carbon into the atmosphere. 

Automakers have to be mindful of what fuel economy their vehicles can achieve.  So the flip side of the remote starts they offer is a "stop-start" feature.  When you stop your vehicle, even at a stoplight, your vehicle will turn the engine off.  When you take your foot off the brake and step on the accelerator, it starts up right away.  That feature can save as much as 10 percent of the fuel your vehicle uses. 

Your vehicle may not have that start-stop feature, but you can still save fuel by shutting off your engine manually if you are waiting somewhere, like a parking lot or perhaps sitting outside your child's school waiting to pick him or her up.  It saves you money and contributes to a healthier atmosphere for our planet.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420

Categories:

Fuel Economy

Bad Vibes

Your vehicle has a way of letting you know when something's wrong. Consider a vibrating steering wheel. It certainly didn't do that when it was new, so that shake is trying to tell you something.

There are a few things that can cause your steering wheel to vibrate as you drive down the road.  One of the most common is out-of-balance tires.  You may not only feel that wobble in your steering wheel, you might also feel it in the tires.  Sometimes it's not there when you're driving at lower speeds through residential areas, and sometimes it starts when you hit highway speeds. 

So what is tire balance anyway?  Well, you have a rubber tire that fits around a metal wheel.  It should have the same weight all the way around.  If it doesn't, it will start getting the shakes.  Ever load your washing machine so that all the clothes are at one side of that drum that spins?  When it hits the spin cycle, it can throw that washer against the wall. 

That's the same thing that's happening with an out-of-balance tire/wheel combination.  A technician has special equipment to figure out where to put small weights on the wheel to get things back in balance again.  But it could be that you hit a pothole some time ago and bent the rim.  Or your tire isn't as round and even as it once was.  That could be due to age, damage or wear and tear. The technician will know and offer you options.

Another possibility for that vibrating wheel is a faulty brake, such as warped rotors or a sticky caliper.  All of these issues can be evaluated as part of regular, routine maintenance with us.  There are many things that cause vibrations in your wheels.  But you don't want any bad vibes when it comes to your vehicle. 

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420

A Bright Idea

You've probably noticed how much easier it is to see when you're driving in the daytime as opposed to at night. It's one of the main reasons about half of all fatal vehicle accidents happen when it's dark.

That's why it's important that your vehicle's headlights are in top condition and working the way they should.  That means that they're aimed correctly and producing the amount of light they are intended to produce.

For many years, headlights were a standardized size and shape.  They were what is called a "sealed beam," and when you needed to replace one, it was pretty simple.  You just took the old one out and plugged a new one in. 

But now there are hundreds of different types of lighting systems on vehicles, producing light with such illuminating technology as light-emitting diodes (LEDs), halogen bulbs, high-intensity discharge (HID) bulbs and more.  Some vehicles have systems that turn your lights in the direction you turn your steering wheel so you can more clearly see where you are going.

Now that it's not so simple to change headlamps or bulbs, it's wise to consult your service advisor.  She or he can tell you what your options are.  There may be ways you can upgrade your lighting with new headlamps or components, but it's important not to install new parts that could damage your vehicle.  For example, the headlight housing could be damaged if a bulb burns too hot for its design. 

It's also good to check regulations and laws where you live.  Some regulate the color of light your headlamps can shine and how bright they can be. It's wise to leave it up to a technician to replace your headlamps.  Some are tricky to get at, and modern engine compartments can be packed so tightly, it's hard to maneuver around all of the other engine components to reach the headlamp compartment.

Oh, one other thing to keep in mind.  Even if your headlamps are both working, you might notice people are flashing their lights at you, even when you don't have the high beams on.  That could mean your headlamps are aimed wrong; for the safety of the other drivers and yourself, have your technician check your headlamps' aim.

You'll see the light when you have good visibility at night.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420

Categories:

Headlamps
904 Cavalier Blvd Chesapeake, VA, 23323 (757) 487-4420
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