Chesapeake Auto Repair

Think of how many times you put your foot on your vehicle’s brake pedal every day.  And think of how much you rely on your brakes to slow down and stop your momentum.  When it comes to safety systems, your brakes are at the top of the list, and that’s why it’s so important to keep them in top condition. Brakes are something you make sure you keep maintained before they start showing signs of problems.

Some of those signs are a grinding sound when you step on the brake pedal, your vehicle pulling to one side when you brake, you don’t feel your brakes stopping you as quickly as they used to, or you notice the brake light is illuminated on your instrument panel. 

We ask a lot of our brakes.  They have to work no matter how hot or cold it is outside.  That means whether it’s sunny, snowing, raining, or icy; you’re traveling at highway speeds or school-zone speeds; or when suddenly you find yourself trying to avoid hitting another vehicle, animal, person, or obstacle in the road.  They have to work on smooth or rough pavement.

When you bring your vehicle in to us for brake service, we will first inspect your brakes and all the parts in the system.  Our technician will closely check all the components for wear, deterioration, and corrosion.  We’ll check fluids, bushings, seals, and other components and make recommendations for what should be replaced or repaired to keep the system in top condition.  We’ll recommend quality parts that meet your vehicle manufacturer’s specifications. 

We want to make sure your vehicle’s brakes are doing for you what they are designed to do.  Your safety—and the safety of all the people around you—is at stake when it comes to your brakes.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

As your vehicle ages, its performance isn’t quite what it used to be, but many of us never notice the change because it’s gradual.  So here are a few questions to ask yourself.  Does your vehicle feel like it doesn’t have the pep that it used to? Have you noticed your fuel economy isn’t quite as good as it once was? Does it idle roughly or is it hard to start?  Do you hear the engine knocking? Has it recently failed an emissions test?

All of those can be signs that your fuel and air induction systems are dirty and need cleaning.  Your fuel system takes gasoline from the tank to the engine’s combustion chambers where fuel injectors spray fuel that mixes with air and is ignited by spark plugs.  Black carbon deposits eventually can build up, obstructing fuel flow and diminishing your engine’s performance and fuel efficiency.

The air induction system is what allows air to go into the engine’s combustion chamber.  Getting the proper air flow is necessary for you to quickly start your vehicle, accelerate, and perform the way it should and idle smoothly when you’re standing still.  Like the fuel system, your air induction system can get blocked up with deposits and other contaminants.

A professional fuel and air induction cleaning can help restore your performance and fuel economy, especially when you are experiencing problems.  A technician will use specialized chemicals that can remove the carbon buildup.  In extreme cases, they will remove the fuel injectors and clean them with specialized tools.  

After cleaning, you may notice how much more pep your vehicle has and how smoothly it runs.  Keep your fuel and air induction systems clean and enjoy your vehicle’s performance improvements.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

The internal combustion engine in your vehicle counts on two things that mix together to be burned in the engine for power: fuel and air.  Both are important, of course.  If you run out of fuel, your engine won’t run at all.  Since there’s plenty of air around, you won’t run out of air, but you could feel your vehicle’s performance suffer if the engine air filter starts to get clogged. 

It's important that the air that enters your engine be free of dirt, dust, and debris to prevent damage to internal components.  That’s where the engine air filter comes in.  It prevents those particles from entering the engine, an important job that most people just take for granted.

After a while, your air filter will get dirty, which results in less air reaching the engine.  Modern fuel injected engines can adjust the amount of gas to mix with the air that is getting in, so your fuel economy won’t change significantly.  What will change is how well the engine performs, its acceleration.  In one test, a US Department of Energy study showed that a dirty air filter reduced a vehicle’s get-up-and-go by as much as 11 percent.  

The company that made your vehicle includes guidelines in your owner’s manual on how frequently that filter should be changed, and doing so will maintain your engine’s performance. If you drive in dusty, dirty areas or those with a lot of industrial pollution, we recommend you replace the engine air filter more frequently than the manufacturer’s recommendations.  

When you bring your vehicle to us for regular maintenance, we will routinely check several components, including your engine air filter, and recommend a change when we see signs it’s needed. It’s good for your engine, and you’ll enjoy the performance you expect.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Talk about exquisite choreography; it happens under the hood of your vehicle every time you take a drive.  Your engine’s many complex parts must work exactly together.  One key is a part called a timing belt, which enables the synchronizing of two of your engine’s components, the camshaft, and the crankshaft.  

The timing belt coordinates the valves in your engine to open and close at the appropriate time to get exhaust out of the engine’s cylinders. Timing belts may also power the water pump and the oil pump.  The belt is made of rubber.  Some engines use a timing chain (made of metal). 

Your vehicle’s manufacturer recommends an interval after which you should have your timing belt or chain replaced, and that service should be part of your vehicle’s regular maintenance.  It’s always better to replace it before it breaks rather than after.  After all, if your timing belt breaks while you’re driving down the road, it throws off the whole sync of engine parts and can cause major damage to the type of engines most commonly used in vehicles today.

It's also important to remember that a timing belt is made of rubber, and rubber deteriorates with time, no matter how much use it gets. Have us look at your timing belt to see if it’s time to get it replaced.  

Here are some signs to look for that will let you know if your timing belt is failing. You might have trouble starting your vehicle, it may misfire or black smoke may come out the tailpipe. If you notice any of those symptoms, bring your vehicle in and have us take a look right away.  When it comes to your engine, timing is everything.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Ever wonder how your vehicle is able to move over bumps, potholes and other irregularities in the road and you hardly feel a vibration in the cabin? It’s your shocks and struts doing the hard work along with the rest of your suspension and tires.  They keep the ride smooth and are important for your vehicle’s safe operation. 

So, how do you know when your shocks and struts are wearing out? One way is to look at the surface of your tire (where the rubber meets the road—where the tread is).  You might see some little indentations in certain spots, known as tire cupping.  If your vehicle takes longer to stop than it used to, takes a dive when you hit the brake pedal or bottoms out (scrapes) on a big bump in the road, that’s another sign, as are loud, odd noises.

You may also notice your vehicle sways more than it used to. Every once in a while, look around at your shocks to see what shape things are in.  If you see the rubber cover cracked or worn out or see a fluid outside your shocks, those are signs to bring your vehicle in to us so we can see what’s going on. 

Since shocks and struts contribute to the safe operation of your vehicle, this service is important. Shocks and struts are what help your tires stay in close contact with the road and help stabilize your vehicle. They also help electronic safety systems work properly, including anti-lock braking, stability control, and collision avoidance.  Bad shocks and struts are just going to get worse with time.

It's best to have regular maintenance done before anything goes wrong with your struts and shocks.  Your vehicle’s manufacturer has guidelines for how long those intervals are.  If you do start to see some of the warning signs, head on over so we can evaluate any problems.  We’ll replace the parts your vehicle needs and have you strutting your stuff once again.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Ever wonder how your vehicle’s engine is able to take the 12-volts from its battery and ramp that up to as high as the tens of thousands of volts it takes to fire its spark plugs? The secret is something called an ignition coil.  Most newer vehicles have an ignition coil at each cylinder, but older ones have a coil that serves all of the spark plugs. 

There are telltale signs that you have an ignition coil problem.  As you might expect, one symptom is it’s hard to start your engine or it won’t start at all.  If your engine is misfiring or not running smoothly or you see the Check Engine light come on, those all could point to an ignition coil failure.

Several things can contribute to ignition coil trouble in addition to normal wear and tear. Moisture and dirt may have gotten inside the coil, plus the heat and vibration of your engine over time can contribute to them going bad.  Bad spark plugs or plug wires can also be a cause.  

While ignition coils can last 100,000 miles/160,000 km, depending on how you drive and in what conditions.  If you start noticing some of the signs and symptoms just described, it’s a good idea to schedule a visit to see us so a technician can diagnose what’s wrong. Driving too long with an engine misfiring can damage your catalytic converter, and that can be expensive to replace.

A technician will thoroughly check your ignition system and determine where the failure is.  If it’s only one coil that’s bad, it may be the only thing that will need replacing.  If your vehicle has a distributor, it may also need to be replaced.  Properly-working ignition coils will help your vehicle operate at its best and help prevent future engine damage.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

When you step on your brake pedal, you want to feel confident that your vehicle’s going to stop.  If your brakes aren’t working right, it’s a risk to your safety and the safety of others on the road.  After all, you’re driving a machine that weighs thousands of pounds, and you have to be able to stop that big machine quickly and with control, especially with some of the speeds you travel on the highways. 

The heart of your vehicle’s brake system is the master cylinder.  When you apply the brakes, the master cylinder has pistons, springs, and brake fluid.  That fluid amplifies and distributes the force of your foot through brake lines to calipers at all your wheels.  Those calipers squeeze down on rotors or discs, which is what slows down and stops your vehicle.

For safety, a master cylinder has two cylinders, one for two wheels, and the other for the remaining two wheels.  That way, if there is a failure in one, you’ll still have braking power at half your wheels.

The master cylinder doesn’t last forever, of course, and here are some signs it may have problems.  When you press on the brake pedal, it feels soft and spongy.  You may see the brake light on your instrument panel go on.  You may notice brake fluid leaking, or it may be discolored. 

All of those are signs of brakes that need attention, and among the possible culprits is a master cylinder that has failed.  When you bring it in for a technician to look at, they’ll check not only the master cylinder but also the rest of the components, such as pads, discs, shoes, brake lines, and hoses.  If your master cylinder needs replacing, we’ll make sure all the other parts meet the manufacturer’s specs as well. 

Brakes are important.  Really important. Full stop.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

It’s important for safe driving that two of the most important systems in your vehicle work right.  One is the brakes.  The other is the steering.  Nearly all vehicles on the road have some sort of power steering that allows you to direct a very heavy machine with little effort. 

There are two types, hydraulic and electric.  Many newer vehicles have electric power steering that uses an electric motor to make your steering easier.  But there are many vehicles on the road that use a system that has been around for years.  It uses a power steering pump, a cylinder, several valves, and hydraulic fluid to make it easy for you to turn the wheel. 

If you have hydraulic power steering in your vehicle, it’s important to change your power steering fluid every once in a while.  Over time, the fluid gets contaminated with dirt and other particles.  You might notice your steering is loose, maybe harder to turn and makes a low, straining noise. The first step in determining hydraulic power steering problems is to have your fluid checked.  Its color and smell can give a technician clues to any problems. They will recommend changing it if it has signs of being old, such as the wrong color or smell. 

Because steering is such a vital safety feature in your vehicle, the best strategy is to maintain your power steering according to the vehicle manufacturer’s recommendations.  That means periodically, the fluid should be changed.  That will prolong the life of the other steering systems components, such as hoses, seals, valves, and the power steering pump.  During this service, the technician will replace the fluid, bleed the system and check for leaks.  You’ll be back on the road knowing your vehicle is in top shape to steer you right.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Your vehicle’s engine runs hot.  It should, since it’s a series of little explosions that create the power that gets you going where you want to go.  To keep the engine cool, engineers have designed wonderful cooling systems that use liquid coolant, hoses, and a radiator to transfer the heat from the engine to the outside air. 

In order for the system to work right, it has to have the right amount of that liquid coolant in it.  So that you know when the coolant has dipped below the correct amount, there is a sensor that keeps an eye on it.  When the coolant gets low, that sensor lights up a signal on the dash to alert you.  It may literally say “Check Coolant” or it may have a picture that looks like an old-style bulb thermometer sitting in liquid.  Your owner’s manual will usually tell you exactly what the one in your vehicle looks like.

If that sensor system isn’t working right, you could wind up driving for a long time with not enough coolant in the engine, and the excess heat can cause some extensive—and expensive—damage. 

There are a couple of ways you will know if something’s wrong with your coolant level sensor.  One is when you top off the coolant tank, and the low coolant light stays on.  If you suspect yours might be having a problem, bring it in so we can thoroughly check your coolant system.

If it is a sensor, we can run a test to see where the problem is in your cooling system.  It could be a bad sensor, but it also could be that there is something causing your coolant level to be low.  If the sensor needs replacing, the technician will replace it, fill your coolant level to the manufacturer’s recommended level, and test for any leaks in the system.  Really, how cool is that?

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

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Spring is a peak season for vehicle sales; companies aggressively market new models and offer all sorts of incentives.  So you may be tempted to buy a shiny new beauty.  But should you?

If you've regularly maintained the vehicle you're driving now, you probably don't NEED a new one.  Even if your current one needs some repairs, how do those costs compare to what you'd spend on a new vehicle?

A brand new vehicle starts to depreciate the second you drive it off the lot. How much? Experts say you'll lose half of its value during the first 5 years of owning a new vehicle. So if you pay $30,000 for a new one, you'll lose $15,000 in 5 years.  That's a lot.

If you have paid off your current vehicle, think of having to start making car payments again.  Let's say your new payment would be $350 a month.  Bet you can think of a lot of things you can buy with an extra $350 a month.

Many considering a new vehicle don't factor how much their insurance and license tag fees will increase.  You may save yourself hundreds of dollars in insurance and license tag fees every year if you keep your old vehicle.

That gets us back to the original question.  Do you need a new vehicle? Reliability and durability of most models have made dramatic improvements in the last couple of decades.  It's not unusual for a vehicle to reliably reach the 200,000 mile/325,000 km mark these days.  That's due to new engineering in powertrains, corrosion protection and lubricants. 

The best bet to keeping a vehicle on the road longer is scheduled, regular maintenance and inspection.  Replacing parts before they fail is often cheaper than waiting till they do fail; frequently that prevents a damaging domino effect that affects other systems in the vehicle. Finding a service facility you can trust and developing a relationship with that facility ensures your scheduled service and maintenance will be done correctly, minimizing breakdowns. 

Sure, at some point you may find you need a big repair that will cost more than your vehicle is worth, or rust will destroy vital components. But it's wise to use reason rather than emotion when you're making any decision about your vehicle, and sticking with your current one could be the most sensible choice.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com