Chesapeake Auto Repair

Nearly every modern vehicle on the road today has power steering, a wonderful invention that makes steering take far less effort than it did in the "good old days."  Today, we take our steering for granted: until something goes wrong, that is.

Most power steering these days is rack-and-pinion, the rack being a metal bar between the front wheels with notches in it and the pinion being a gear whose teeth fits into those notches.  Adding power assist makes it easy to turn. That assist comes in the form of hydraulic fluid that is pressurized by a pump powered by the engine, an electric motor that adds a power assist or a system that uses both an electric motor and hydraulic fluid.

Your vehicle usually gives you a heads up that something is going wrong with its steering. Here are a few signs to look for:

• A humming, whirring, rubbing or grinding sound coming from you engine compartment when you turn.
• Signs of hydraulic fluid leaking, such as wet spots under your vehicle.
• The smell of burning oil while you're driving.
• Steering wheel hard to turn or vibrating.

If you notice any of these signs, it's a good idea to have a trained technician check them out.  They may be signs of:

• Power steering pump going bad
• Steering rack or gear seals wearing out, causing them to lose hydraulic fluid
• Broken fluid hose
• Defective power steering cooler
• Loss of pressure in the power steering gearbox
• Worn out steering pump belt
• Failing electric power steering motor

It's important to have these checked out sooner rather than later. You need to be able to steer properly in order to drive safely. Plus, some of these problems can cause more serious—and expensive—damage if they're not fixed.  Power steering is a wonderful feature of your vehicle.  Keep it well maintained and it will steer you right.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

After months of postponing travel far away from home, a lot of us can't wait to hit the road and scream "Road Trip!" again.  But how long has it been since the vehicle you're planning on taking has had a thorough inspection? And is it roadworthy for several days on the highway? Time to schedule a professional trip inspection in our service center. 

When it comes to long trips, before you go, make sure you can stop.  We can perform a break inspection.  Our technician will visually inspect your brakes for wear and how much life is left in the brake pads and rotors.  They'll also check your brake lines and fluids for fitness and fill.

If it's going to be a long trip, it's important that your engine stays lubricated.  The technician will see when the last time you had an oil change, check the levels and inspect the system for leaks.  If you are close to needing an oil change, it's best to have it done before the trip because no one wants to interrupt a vacation with an oil change in a strange place.  It's also better for your engine to have fresh, clean oil rather than driving with dirty, worn-out oil.

Comfort in any vehicle depends partly on the suspension system.  Our technician can examine shocks and struts so you can avoid an uncomfortable and potentially unsafe journey.  Oh, and you'll definitely want to make sure your wheels are aligned.  A long trip in an out-of-alignment vehicle can be a driving nightmare with potential steering problems and tire damage. 

A couple of little things some drivers take for granted are the engine air filter and wiper blades.  A dirty air filter can cost you money by reducing fuel economy; it adds up on a long trip.  And worn-out wiper blades can make visibility while driving in a rainstorm a blinding, unsafe adventure that you never want to experience, especially in unfamiliar territory.

If you're in the habit of having your vehicle regularly maintained, many of these items may be in excellent condition.  But considering the extra stresses a long road trip places on any vehicle, it's nice to have a set of our trained eyes give your vehicle a closer look. That way you'll be able to gaze YOUR eyes on sights like the Leaning Tower of Niles or the Gopher Hole Museum. 

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

A driver brought her vehicle into the shop the other day and told us how she was getting lousy fuel economy and that the engine was running rough.  Plus, the Check Engine light was on.  Our technician checked the code the engine had generated (why the Check Engine light was on) and found the problem.  It was a faulty Mass Air Flow sensor, MAF sensor for short.

This MAF sensor is an important part of your vehicle.  What it does is calculate the amount of air going into your engine.  As you may know, air is taken into your engine where it's mixed with fuel.  Then, the spark plugs fire, that explosive fuel/air mixture detonates, and all these sequential explosions together provide the power to get your vehicle moving down the road. 

It makes sense that if the MAF sensor isn't sending the engine's computers the correct information on the amount of air going in the engine, the fuel/air mixture isn't going to be right. It will either too rich (too much gasoline for the amount of air) or too lean (not enough gasoline for the amount of air).

In this driver's case, the MAF sensor was damaged and needed to be replaced.  Another thing that may cause the MAF to give an incorrect reading is if its wires are dirty or faulty.  So, replacing or cleaning the wires important as well.

Other symptoms that your MAF sensor is bad? If your engine hesitates when you step on the gas, it stalls, or your vehicle is jerky when you accelerate. 

A malfunctioning MAF sensor is not just bad for performance.  Driving with your vehicle in that condition can cause more damage to your engine.  When you bring your vehicle in for us to check, a technician will thoroughly examine your engine to make sure all issues are taken care of.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

When you head out to your vehicle after it's been parked and notice oil leaking underneath it, that's something to have looked at right away.  Oil leaks mean your oil level is probably low and running a vehicle in that condition can lead to expensive repairs.

While there are many reasons oil leaks develop, one possibility is a bad valve cover gasket.  Vehicle engines have a cover bolted over the spot where the engine valves are, and that cover keeps the oil inside the engine. In between the cover and the engine is a gasket that keeps that seal tight.  But after many years of high engine temperatures and vibrations, that gasket or the bolts that hold on the valve cover can fail or loosen, and oil can leak.

You may see dirty oil on the valve cover in the engine compartment, near the spark plugs, or around the bolts that hold the valve cover on.  All those are signs of leakage and time to bring your vehicle in for our technicians to check out.

In some vehicles, taking off the valve cover and replacing the gasket is a relatively easy job. In some models, though, other engine parts are located near that part of the engine and must be removed to get at the gasket, so repair costs can vary widely.

The technician will measure to make sure the valve cover isn't warped so it can be reused. If it is warped, they'll recommend replacing it with the gasket.  

While the technician has that area of your engine accessible, they will also check to see if other components need replacing at the same time, which could save you money.  And because valve cover gaskets usually fail in older vehicles, the technician will check for other oil leaks then, too. 

One of the best ways to be sure your valve cover is doing its job is to have your vehicle regularly maintained.  The technician will periodically look over your engine compartment and make sure you know when things are showing signs of age and wear BEFORE they fail and leave you stranded.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

You may notice that when you get your vehicle's oil changed, your service adviser may recommend that you have your tires rotated at the same time.  The reasons are simple.  That will allow your tires to wear more evenly and reduce the noise your tires make as you drive down the road.

There are different ways of rotating tires. If your vehicle has non-directional tires and the same size wheels at each corner, here are the different rotation patterns.

For all-wheel drive and rear-wheel drive vehicles, one is called the rearward cross pattern.  The rear tires are moved to the front and stay on the same side of the vehicle, and the front tires are moved to the rear on the side opposite of where they were on the front. 

For all-wheel and four-wheel drive vehicles, use the X pattern.  The rear tires are moved to the front on the opposite side of the vehicle, and the fronts are moved to the rear on the opposite side of where they were on the front.

For front-wheel drive, there's the forward cross.  The front tires are moved to the rear wheels on the same side of the vehicle as they were on the front and the rear tires are moved to the opposite side of the vehicle than they were on the rear. 

If you have directional tires (they only can be mounted in one direction) and the same size directional wheels, the rear tires are moved to the front on the same side of the vehicle where they were, and the front tires are moved to the rear on the same side they were on the front.   And if you have tires with different sizes of non-directional tires and wheels on the front and rear, rotation will be from one side of the vehicle to the other. 

If you have a spare, it's put into the rotation using a forward cross or rearward cross. 

Yep, that's a lot to keep straight.  So, we suggest letting your service advisor recommend the right rotation pattern for you at the interval your vehicle's manufacturer specifies.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

When you get in your vehicle, how does it smell? If it's not so nice, it may be time to have your cabin air filter changed.

It's not the same one that filters out the air used in the engine.  The cabin air filter screens out dust and other particulates from the outside air so when it enters the cabin, you don't have to breathe them in when you're driving.  Maybe your commute finds you traveling along dusty rural roads, or maybe you pass by some city factories that have smokestacks spewing out smoky exhausts.  Or in spring, maybe you notice your allergies acting up because of the pollen in the air.  The cabin air filter will remove a lot of those things.

The more it filters out, the more those small particles add up.  That reduces how much airflow the heating/air conditioning system can handle, and you may notice not as much air is coming through your vehicle's vents.  That can also be a sign you need your air filter replaced.

Our technicians will remove and inspect the air filter; it's usually located around the glove compartment, under the dash or sometimes in the engine compartment. If you wish, your service advisor can show you what condition yours is in; if it needs replacing, you'll be able to see the dirt, bugs, leaves and other crud that accumulates after several months of driving. 

Each vehicle's manufacturer recommends an interval after which your cabin air filter should be replaced. Depending on how much and where you drive, you might find yourself needing a replacement more or less often than the manual suggests.

Just like you clean your furnace filters periodically, it's wise to do the same with your vehicle.  After you do, you'll find you might just breathe easier!

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Your vehicle's brakes wear out.  It's inevitable. You'll notice it when you step on the brake pedal and feel it harder to stop, or there's vibration when you are braking. 

Most modern vehicles have disc brakes that each use a brake pad that press on a disc (disc brakes!) called a rotor.  The friction between them enables you to stop, and each time you do a little bit of the pad and the rotor wears down.

The original brakes on vehicles used a rotor that was thick enough to last through at least two replacements of the pads.  But vehicle manufacturers who want to save costs and weight now make them thinner, and sometimes the rotors have to be replaced after the first pad replacement.  But not always.

Vehicle manufacturers specify a minimum thickness to provide safe braking.  Sometimes rather than having to have your rotors replaced, they can be put on a lathe and resurfaced.  In other words, the surfaces of the disc can be slightly shaved off so the surface is flat and doesn't wobble. 

Whenever you bring your vehicle in to have the brakes checked, the technician will measure the thickness of the rotors to see if they can be resurfaced without leaving them too thin for safe braking. If they can, with the right tools and skill, the rotors can be resurfaced.  If not, the rotors should be replaced. 

Discuss the options with your service advisor.  Our service center can recommend replacements that are designed to help stop your vehicle as well as or better than the vehicle's original rotors.

Either way, keep in mind that keeping your brakes in top condition can supply the margin of safety that may one day save your life or the lives of those around you.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Your vehicle may be wearing boots right now and you might not even know it.  They're called ball joint boots.  They're actually protective, flexible things that protect parts of your suspension (called ball joints) from all the hazards the road can fling at them.  If one of those ball joint boots fails and you don't get it replaced, the ball joints themselves could wind up failing, a repair that can be even more expensive. 

Ball joint boots not only keep things like rocks, salt, water and dirt out of your ball joints, they also help the ball joints keep their lubrication inside and working properly.  To do that, the boots have to be made of a flexible material, sometimes rubber, sometimes a synthetic.  They do take a beating, exposed to temperature extremes and debris, and eventually they can tear or crack just because of their age.  Unless someone is keeping an eye on your ball joint boots, you may never know there's a problem.  That's why when you regularly take your vehicle in to a repair facility for other things like oil changes and routine maintenance, a technician will inspect the ball joint boots to make sure they're still in top shape.

If they're not, your service advisor will let you know. Take care of that soon and you may avoid having to replace the ball joints themselves or other suspension parts which may be much more expensive.  Often it's best to replace boots on both sides of the vehicle since they frequently wear at about the same rate. 

If you want to make a fashion statement, some ball joint boots come in various colors other than run-of-the-mill black.  And some aftermarket boots are made of a more durable material than the original equipment that came on your vehicle.  Some drivers get a real "kick" out of flashy ball joint boots!

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

When you head to the doctor, you probably have it in your mind what you're going to say about why you don't feel good.  That way your doctor can use that information to diagnose your problem. You might want to think of that same approach when you take your vehicle in for a repair.

Experts say what will help the service advisor most is for you to bring in some well-organized descriptions about your vehicle's issues.  You might even want to write them down so you don't forget.  Is there an unusual smell?  What does it smell like?  Does the problem happen first thing after starting out? If there's an odd sound you hear, is it dependent on speed?  Does it change when you turn a corner?  

Keep your expectations realistic.  Some conditions may take a long time to diagnose and repair.  If you go thinking you'll be in and out in no time, you might be disappointed when you're told there are other customers ahead of you and you may have to come back tomorrow.  If you can make alternate plans to have someone pick you up and take you back when the vehicle is finished, that way you won't feel like you've wasted your time. 

Most importantly, be available for any communication from the service advisor.  If they have your cell phone and they have a question or need an approval for a repair, the sooner they reach you, the sooner things can move forward. 

The service facility wants your experience with them to be good just as you do.  With a little help from you, they'll get your vehicle back on the road and you'll have a smile on your face.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Your vehicle may be like that famous battery bunny, the one that just keeps going and going.  But while it may seem sometimes like you never need to take your vehicle in to be worked on, there are some things you should keep your eyes, ears and nose out for. They are warning you about something that needs attention at your vehicle service facility.

• If a warning light is on, don't ignore it; do something about it.  There are warning lights for battery, oil, engine heat, tire pressure… you name it.  And the manufacturer put them there for a reason.  They're telling you something isn't normal. So when one goes on, have it checked out soon, especially the blinking Check Engine light.  The earlier you have any warning light issue diagnosed, the more likely you are to avoid a more serious problem.
• If your vehicle is vibrating or shaking, it's not only annoying, it could signal trouble.  You can bet your vehicle didn't do that when it came out of the factory! If you can feel a vibration in the seat of your pants or shaking in the steering wheel, head on over to your service facility and have them diagnose what is causing it.
• Smoke coming out of anywhere in your vehicle is a signal (smoke signal, get it?) that there may be a troubling issue.  Likewise if you can smell something burning (like oil), the nose knows there's something amiss.  Time to find out what.
• If you aren't getting the distance you used to out of a tank of gas, it may not simply be your lead foot. A lot of vehicles will give you a digital readout of your latest mileage.  If your fuel economy takes a dip, take a trip over to your service facility.  You might have a sticky brake caliper… or it might be something as simple as your tires need more air.
• Yes, you know the dreaded puddle of something under your vehicle can be a bad sign.  It could smell sweet, it could feel oily.  But it means something is leaking.  Go get it checked.  Sooner is better when it comes to locating the source of a leak.
• If your brake pedal travels further than it used to while stopping, that could be compromising your ability to stop safely.  Also, if the brakes are making odd sounds, pulsating, grinding or squealing, they're screaming at you for attention.  Proper braking is a must for your safety and those drivers around you.

An old 80s TV show called "Knight Rider" featured a talking car.  You already have a vehicle that's telling you things all the time.  Give it a listen and it will keep you going safely down the road for many years to come.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com