Yearly Archives: 2020

Water Everywhere (Clogged Drains)

It's bad enough when you mistakenly leave a window open in your vehicle on a rainy day and you find your carpet soaked.  But what in the world is going on when your windows are closed tight, not leaking and you STILL wind up with wet carpet? The answer could be something you might not even know your vehicle has.

And the answer is? Drains. And those drains can get clogged.  Yes, your vehicle has several drains with tubes or hoses attached to them that you really never see.  There are some in and around the hood that channel rainwater down to the ground.  There are some that take condensation from the air conditioner and allow it to flow outside.  And if your vehicle has a retractable sunroof or moon roof, there are small drains at each corner that connect to tubes that go through the vehicle body down to an exit near the ground. 

Considering all the leaves, dirt, dust and other debris your vehicle encounters on a daily basis, it's not surprising that these drains can get blocked.  Then when it rains, that water winds up going to the place of least resistance.  Sometimes, that's inside the cabin where it shows up as wet carpeting.

So, what's the solution?  You may be tempted to see if you can clean out those drains yourself.  But there are many people who have tried blowing condensed air in the drains only to find that they literally blow the tubes off of their connections inside the vehicle's body.  Reattaching those can be a time-consuming, labor-intensive, expensive proposition.

A trained technician has the equipment and knowledge to clear out those drains properly. To prevent clogged drains, regular maintenance is the key, so when your vehicle is in for other periodic maintenance like oil changes and tire rotations, the technician can make sure all drains are clear and flowing like they should.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Lean Times (Shocks and Springs)

You may have noticed your vehicle going through lean times.  By that, we mean it's literally leaning to one side.  When you notice that, you should get it checked out at your service facility soon because you could have a serious problem.

Many things can cause a vehicle to lean.  You may have problems with your struts, shocks or springs.  They all work in tandem to make your ride more comfortable.  The struts bear the weight of the vehicle's body, the shock absorbers employ a piston that keeps your tires in contact with the road and controls movement of the vehicle's body.  Springs also absorb impacts from uneven road surfaces.

If these components get stuck, either too high or too low, they cause your vehicle to lean.  That's because that side of the vehicle isn't at the height it is designed to be.  A technician will determine where the problem is.  Outside elements such as moisture plus hard knocks to these components can weaken them, eventually resulting in a failure.  The metal can get so fatigued that it breaks.  Often when one side of a vehicle is too high or too low, your service advisor will advise you to have the other side done as well.  That's because if only one side has new parts installed, it won't be level with the side that has old parts. 

There are a couple of other reasons vehicles can lean.  One is that the suspension can be bent or the chassis twisted, again due to wear and tear by driving on rough roads, over badly maintained railroad tracks or in deep potholes. 

Another reason your vehicle may lean is that the tires and/or wheels aren't all the same size.  Or one side might have drastically over or underinflated tires.  This can be a dangerous condition since the imbalance can affect steering and handling.

Considering what drivers put suspension parts, tires and wheels through, it's not surprising that they can be punished so much that they don't hold up like we want them to.  A level-headed driver will make sure to be driving a level vehicle by making sure these components are maintained in good condition.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Shocks & Struts

Straight Ahead (Wheel Alignment)

If every road was straight and smooth, we wouldn't have to worry much about wheel alignment. But they're not, so we do.  Hitting potholes or driving on rough pavement can knock your vehicle out of alignment and you'll notice it in one of several ways.

Your steering wheel may not be centered when you're driving straight ahead, or your vehicle may pull to one side.  You may find your tires wearing on one side or they may squeal.  All are signs that could point to you needing an alignment.

Your wheels should be perpendicular to the road and parallel with each other.  If not, your tires will wear out faster and your vehicle won't go straight on a level straightaway.

In alignment, there are several factors that must be checked.  One is camber.  Your wheels should be straight up and down if you look at them from the front. If not, you'll wear your tires unevenly on one side.

Another factor is caster, the angle of the steering pivot.  Most vehicles have what's called positive caster, when the top of the steering pivot leans toward the rear.  Proper caster balances steering effort, stability on the highway and cornering.

You may have heard the term "toe" in reference to your wheels.  If you looked at your front wheels from straight above, for example, imagine your wheels were your feet.  If you were to turn your toes in toward each other, that would be toeing in.  The toe of your vehicle should be set to manufacturer's specifications so your vehicle handles well and doesn't prematurely wear out tires.

It's a good idea to have your alignment checked periodically since it can get knocked out by one hard knock or a lot of little knocks.  It's not just about tire wear, it's about ride comfort and safe handling. You may say a vehicle aligned just feels divine.


West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Alignment

Taking the Heat (Batteries in Hot Weather)

Quick question.  Which is tougher on a vehicle's battery, the heat or the cold? Believe it or not, it's the heat.  Think about it.  The battery often sits in the engine compartment next to that motor generating lots of heat.  That can accelerate corrosion in the battery and may even cause water in it to evaporate.  That will weaken the cranking power of your battery and shorten its life span.

To take care of your battery, here are a few suggestions.  It's a good idea to have it checked out to see what shape it's in.  At your vehicle service facility, they have diagnostic equipment that can evaluate its condition.  That can help you know how long you can expect it to last before having to replace it.  At the same time, you should have your charging system evaluated.  If your battery is not getting charged properly, it can be in great shape but not very useful when it comes to starting your vehicle.  A technician will also check the cable connections that should be free of corrosion and tight.

Keep in mind that under certain conditions, a vehicle battery can cause an explosion if close to an electrical spark.  This is why the safe way to go is to have a qualified, trained technician do the work. 

Your battery is important both in hot and cold weather.  When it comes to starting your vehicle, make sure it's always up to the job.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Battery

Not So Cool (Air Conditioning Systems)

There's nothing quite like getting in your vehicle on a hot day, switching on the air conditioning and having warm air blow out of the vents.  You may have had no problem for months and then, one day, you are driving around in a sauna. You're hot stuff, but not in a good way!

So what goes wrong when the AC isn't working? It could be a lot of things because the system has many different components.  One thing that's a common cause is the vehicle is low on refrigerant (it used to be called Freon).  If that's the case, it's not as simple as simply adding more.  Sure, it may fix it quickly for a short time, but it's more likely than not that the refrigerant will just leak out again.

The original Freon used in air conditioners was destroying the Earth's ozone layer, so that's not used much any more.  But the one that's currently used also contributes to global warming, so it's important that as little of that escapes as possible.  So a technician will determine if there's a leak in your system, where it is and fix that before adding new refrigerant. 

Your vehicle also has an evaporator or two, and those can fail.  Leaks are often the problem with them as well.  The big component that can go bad is the compressor, often a victim of age, wear or neglect. 

A technician will also check to see that the blower is working correctly.  That's what blows that cool air into the cabin.  Sometimes the motor will fail, a relay will go bad or a fuse will blow.  As you can see, there are lots of different parts involved here! 

The good news is that your vehicle's service facility has the special equipment to recover the refrigerant and check the system's pressure, both vital to properly servicing the air conditioning system.

As with many vehicle components, regular maintenance can go a long way to minimizing problems in the air conditioning system. It can reduce the chance of the compressor having to be replaced, too.  Pretty cool, huh?

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Air Conditioning

Visibility Disaster! (Windshield Washer Pump Replacement)

Let's say you live in a cold climate where the snowy, icy weather challenges you to clear the salt and debris tossed up on your windshield.  You push your windshield washer switch expecting a good stream of fluid so the blades can wipe the glass clean. Yet nothing comes out.  Nada, zip.  What's going on? You know you filled up the windshield washer reservoir within the last week or so. 

Well, there could be a few things causing your windshield washing system to fail.  One culprit? The hoses that are supposed to carry that fluid from the washer pump to the spray nozzles may be frozen, or maybe they're cracked and leaking. It could be the nozzles themselves are stopped up, either iced up or jammed full of debris.  Your windshield wiper/washer switch could be worn out or the electrical system may not be conducting power to the washer pump. 

It's important that this system work properly, especially on days when the sun may be in front of you and your windshield is covered with a cloudy, icy mess.  Seeing what's going on in front of you may be like trying to peer through frosted glass, and that's not a safe situation for you or the drivers around you. You need to have this checked out by a technician as soon as you can.

Let's say the technician discovers it's not any of those components.  Turns out it's the electric windshield washer pump itself that's failed. After replacing it, everything is working fine, and you can see again.  As so often is the case with today's complex vehicles, figuring out the root cause of a problem can be tricky.  Rely on your vehicle service facility since they have the know how and diagnostic equipment to make sure your view of the road will always be crystal clear.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

A Non-Starter (Alternator Problems in Cold Weather)

As the temperatures dip, we all know there could be problems starting our vehicles. After all, batteries can grow old and not hold a charge as well as when they were newer. Or starters can go bad.  But there's one more component to keep an especially sharp eye on during winter: your alternator.

The alternator is sort of like a small generator. It sends power out to various parts in your vehicle that need electricity.  That includes the battery, which needs charging to keep its power topped off.  The alternator creates electricity by taking mechanical energy from the engine and turning it into electricity.  It is connected to the engine by belts and pulleys. 

In cold weather, the material the belt is made from is less flexible than it is in warm weather.  That means it may not be turning the pulleys as effectively since it doesn't have the same grip. Also, when it's colder, lubricants, including the engine oil, are a little stiffer and parts just don't move like they do when the weather's warmer.  With that extra strain, sometimes it takes the alternator longer to recharge the battery. That, in turn, may leave the battery a little less power to start the engine when it's cold.

You may have a warning light on your instrument panel that looks like a battery.  If it lights up or if you notice your headlights flickering or not shining quite as brightly as they usually do, it could mean a weak alternator. But it also could be an aging battery, corroded battery terminals, a loose belt or another charging system part. Yes, it's complicated. 

Pinpointing the cause involves testing the battery and charging system with diagnostic equipment.  If it does turn out to be an alternator, there are options besides replacing it with a brand new, original equipment part.  Ask your service advisor for recommendations. Obviously, you want your vehicle to start reliably, especially in cold weather.  Take care of your charging system and it will take care of you.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Alternator

Your Biggest Fan (Radiator Fan Problems)

Your vehicle's engine makes a lot of heat when it's powering you down the road, so it needs a way to get rid of that energy.  That's why your vehicle has a cooling system, complete with a radiator and one or two radiator fans, also called cooling fans.  Those fans make sure air keeps moving across the radiator so that the heat stored in the coolant can be dissipated outside when the vehicle is stopped or not traveling fast.

Radiator fans can develop problems and can stop working properly or stop working altogether.  Some signs to look for? If you're driving slowly and idling and you see your temperature gauge moving toward the red or hot zone, that could spell trouble.  Another thing you may notice when a radiator fan is failing is that there may be a loud noise coming from the engine compartment.

There are two types of radiator fans.  One is mechanically connected to the engine and uses the engine's rotational energy to turn it.  The other is an electric fan and is the type used in most newer vehicles.  In the electrical type, one of the components, such as a relay or fuse, may fail, causing the fan to stop turning.  In the mechanical type, since it's driven by a pulley/belt mechanism, one of those components may break or stop working properly.  A clutch can wear out or a belt may slip or break. 

When your cooling fan isn't working properly, it may cause your engine to overheat which could lead to expensive damage. That's why it's important to make sure you visit your service facility if you notice any of these symptoms.  A technician is trained to diagnose the problem and make sure your radiator fan is doing its job.  When it comes to your vehicle, your radiator fan really is your biggest fan.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Cooling System

Thoughtful Gifts for the Winter Driver

You may be one of those romantics who don't like giving (or getting) practical gifts for special occasions.  Just wait until one of those gifts helps you out of a big predicament in cold weather, and you realize that practical gifts can be life savers.

Here are a few things you may give the cold-weather driver in your life—or suggest to someone else to give you!

  • A portable air compressor.  If you've ever had a flat and you can't imagine trying to change a tire on a snowy, winter day, this may just get your tire pumped up enough to drive over to the repair facility.  Some are fancy and pricey, some are only a few bucks.  They plug into the cigarette lighter/12v outlet and will take a few minutes to pump up your tire. But it could save you a tow.
  • Portable jump starter. These are relatively small power units (they easily fit in a car trunk) that can jump start your vehicle that has a dead battery.  Some even have an air compressor built in.  If you've ever tried to use conventional jumper cables in freezing weather, they can be stiff and hard to manage.  Really handy when there are no other people or vehicles around and you need a jump.
  • Flares.  When bad winter weather reduces visibility to dangerously short distances, flares can make the difference between someone seeing you broken down at the side of the road and them ramming into you. Flares put out far more light than nearly every other warning device; just ask law enforcement officers who carry flares in their patrol vehicles. 
  • A good tire gauge.  Winter is when temperatures plunge.  When the temperature drops, so does your tire pressure, so it's important to check your air pressure properly and accurately so you don't wind up with one or more deflated (and flat) tires.  The proper time to check pressure is in the morning, before you hit the road and your tires heat up.  Properly inflated tires are important for safe traction, especially during winter.
  • Kitty litter.  The lowest-tech gift of all.  Keep a bag in your vehicle and it can provide much needed traction if you get stuck in the snow.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Winter Prep

Low Power Mystery (Ignition Coil Service)

It's no fun when your vehicle just doesn't run the way it used to.   You may notice (especially in cold weather) the engine won't start easily or when it does start, it doesn't run smoothly. It may not have much power at all. You also may have had to stop at the gas station more often, a sign your fuel economy isn't what it used to be. 

There could be a few different things that cause those symptoms, but one culprit could be a bad ignition coil. The coil takes the voltage from your battery and multiplies it before that power is sent over to a spark plug. That allows the plug to fire off a good jolt of electricity that ignites the fuel in your cylinder and powers the engine. 

There's usually one ignition coil for each cylinder (or sometimes for a pair of cylinders). If only one of them is not pushing out enough electricity, it can cause big trouble with your engine performance.  Other signs of a bad ignition coil include engine backfire, an oil leak and your Check Engine light coming on.   When that light comes on and you have some of those other signs, you need to have your repair facility check things out fairly soon because you may be damaging your engine and wind up with a far more expensive repair.

A technician will check for a computer code to pinpoint which cylinder is having the problem.  Using other diagnostics, the technician can rule out other components that might be causing the engine to misfire.  Ignition coils usually last 100,000 miles/160,000 km, but other engine conditions can cause them to fail before then. 

Your service advisor may suggest getting all your coils replaced even though only one is malfunctioning. That's probably a good idea in a higher mileage vehicle since the other coils may be close to failure, too. It's also wise to do that if your vehicle's coils are located in a hard-to-reach spot so you likely won't have to spend the money for that labor again when another one fails.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

904 Cavalier Blvd Chesapeake, VA, 23323 (757) 487-4420
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