Chesapeake Auto Repair

Keeping your vehicle's brakes in top shape is one of the most important things you can do for your safety and those on the road with you. Most drivers know a little about brake pads and rotors but maybe not so much about another brake component called the calipers.

Disc brakes work by a mechanical system that presses your brake pads against discs called rotors (you can usually see these discs through your wheels). The friction stops your vehicle smoothly when everything is working the way it should.  The calipers use the hydraulic pressure of the brake fluid to apply the stopping power. 

After they've been on your vehicle for a while, the calipers can get stuck or wear out.  If calipers on one side of the vehicle work correctly and not on the other, you might feel a pull in one direction.  You might feel the same kind of pull if the caliper is stuck and is applying constant pressure.  You might hear scraping or squealing coming from a stuck caliper and you might smell burning on that side.  The friction from a caliper that's always applying pressure may cause that wheel to heat up, so after you've pulled your vehicle off the road safely, the wheel with the stuck caliper will might feel hotter than the others

Because there are many different components to the brakes, it's best to leave the diagnosis and repair to a trained technician. They will run each wheel through a series of tests and inspections that can pinpoint the problem.  Sometimes it involves more components than just the caliper that may need changing at the same time.

The best way to make sure your brakes will perform well is to is to have our service center perform regular inspections and follow the vehicle manufacturer's recommended service.  That way your brakes will be ready, willing and able when you call on them to put a stop to things.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Every time you drive your vehicle, you wear down your brakes just a little bit.  And after a while, that adds up.  Gradually, your stopping power isn't like it used to be.  Since brakes are one of your vehicle's most important safety features, it just makes sense to keep them performing well.

Most vehicles have disc brakes.  One key component, as the name suggests, is the disc.  Most vehicles have discs on their front and rear wheels.  The discs (also called rotors) are made of metal, and each rotates with the wheel hub.  Your brakes also have pads that make contact with the rotors when you press down on the brake pedal, and the friction stops your vehicle.

After many, many stops, that friction wears down both the pads and the discs and reduces their ability to stop the way you need them to.  The discs may also become uneven from all the heat they generate, and your brakes won't stop as well as they used to when they were newer. 

Some signs that your rotors need attention include vibration at the wheels when you stop, discolored rotors (the metal looks blue), excessively hot rotors, or grooves in the metal.  If you see any of these signs, it's time to bring in your vehicle for us to inspect your brakes. 

A technician will measure the thickness and trueness of the rotors and check the surfaces for wear.  If they need to be replaced, they'll be done in pairs, so if a front rotor is bad, the other front rotor will also be replaced. Usually, your brake pads will be replaced at the same time.  You can ask your service advisor if higher-performance brakes would benefit you.

When your vehicle is at the shop, the technician will check other components of your brake system to make sure they are operating safely. Brakes are vital to the safe operation of your vehicle.  Keep them well maintained so they can be there when you need them.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

For drivers, S stands for safety.  And there are three other words that start with S that are all equally important: starting, stopping and steering. For your vehicle to be at its safest, all three functions must be in top shape. 

Steering is one of those things we take for granted.  After all, you turn the wheel and your vehicle changes direction. But sometimes you might notice your steering is a little off.  Maybe you've noticed you turn your wheel slightly and your vehicle doesn't turn. You may feel a little vibration in the wheel that increases when you go faster.  You may hear a little squeak from the wheels when you steer and you may notice your tires aren't wearing evenly.

These are signs that your tie rod ends may be failing. Tie rod ends help connect your vehicle's steering mechanism to the wheels.  They can wear out after you've hit one too many potholes or just from constant use.  They can cause sloppy steering and loose handling, and they should be replaced when they've reached the end of their life span.

If you notice any of these things happening on your vehicle, bring it in to us so a technician can check it out.  There are a couple of different types of steering, recirculating ball steering and the one most of the latest vehicles have, rack and pinion. When we replace your tie rod ends, we will remove and replace the old ones and adjust them to meet your vehicle manufacturer's specifications.

Tie rod ends should often be replaced in pairs, and your vehicle should be aligned afterwards.  Keep your steering working the way it's supposed to, and your vehicle will be sure to steer you right.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

When you're driving and turn a corner, you probably aren't aware of all that's going on with your wheels.  The outside wheels have a longer distance to travel than the inside wheels, so there are gears that allow the wheels to go at different speeds when you turn. 

That set of gears is called a differential.  In front-wheel drive vehicles, it's by the transmission and called a transaxle.  Rear-wheel drive vehicles have the differential, naturally, on the rear axle. Many all-wheel and four-wheel drives add a center differential since power has to go to the front and rear wheels. (Some newer vehicles power wheels with electric motors, but that's a whole different story.)

Time and distance traveled eventually can take their toll on the differential, and you may notice some noises you hadn't heard when your vehicle was newer.  Sometimes you'll hear a whir that might change in pitch when you turn.  You may hear clicking sounds when you're moving.  Others describe rumbling sounds coming from underneath during a turn. Another symptom of possible differential problems may be vibrations or shakes the faster you go. 

All of these could be signs that you have problems with a differential. One common cause of differential problems is the gears aren't getting enough lubrication.

These can all have serious effects on your driving.  You may find it hard to turn, or your wheels may lock up. That could put you or drivers around you in a dangerous position. 

It's better to take care of differential problems before they get too serious.  Bring in your vehicle so we can have a technician check yours out.  They can see if there are any differential fluid leaks or failing gaskets.  In some cases, we may recommend your differential fluid be replaced.  And if there are any mechanical issues, some components may need to be replaced as well. 

When your differential is maintained, you'll be doing your vehicle a good turn.  

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

It's easy to get letters like PVC and PCV mixed up.  PVC is a plastic that's used in a lot of things, especially plumbing pipes.  And PCV is a valve that helps your engine burn off excess fumes rather than having them pollute our atmosphere. 

PCV stands for positive crankcase ventilation.  When your engine ignites gasoline in the cylinders, some of the gases produced make their way into the crankcase, where oil is held to lubricate the engine.  In earlier days, those gases would be vented out through a hose and go directly into the air.  It was a waste of gasoline (since about three-fourths of the gases were unburned fuel) and a nasty source of pollution.

So engineers devised a one-way valve that directed those gases back into the engine's air intake system to be burned again.  After a while, the PCV valve can get clogged up with gummy oil.  Not only does that reduce the recirculation of the gases, but it can also cause pressure in the crankcase to increase and possibly lead to an oil leak.

Signs your PCV valve has failed are oil leaks around the engine compartment or under your vehicle and poor engine performance. Your fuel economy will get worse. If you notice those signs, we can check your PCV valve. 

At the same time a technician inspects the PCV valve, they'll also check the vacuum hose that runs back to the air intake.  Plus, they'll make sure the vehicle doesn't have any other engine problems that might be contributing to your issues. 

Many technicians recommend replacing your PCV valve with each major tune-up, so you get ahead of any problems before they develop.  Now that you're an expert on PCV, it may be time to check out those PVC pipes in your bathroom!

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Ever wonder how your vehicle’s transmission is connected to your wheels? After all, when you hit a pothole or some other uneven part of a road’s surface, there has to be something that can maintain the connection between the transmission and the wheel yet keep everything moving at the same speed. 

That very cool device is called a CV joint, a kind of driveshaft running to each wheel.  The CV stands for constant velocity because it keeps the drive wheels moving at a constant speed (velocity).  They’re used mostly on front-wheel drive vehicles but also in rear-wheel and all-wheel drive vehicles.

The joints move up and down and adjust to bumpy surfaces.  Plus, they are covered in a rubber boot which protects them from road debris and also holds lubrication in.  There’s a CV joint and boot on the transmission side and one on the wheel side.  Unfortunately, the spot that usually fails first is that rubber protective cover (the boot).  After a lot of wear, tear, bumps, road hazards, heat, and you name it, the rubber rips and the lubrication leaks out.  At that point, it must be replaced. 

Here are signs to tell if your CV joint is bad.

• Your vehicle is pulling to one side as a wheel loses power or you feel a vibration while driving.
• You see grease on the inside or edge of your tires.  
• Your front tires won’t point in the same direction.
• You hear grinding or clicking when you turn.

Sometimes if a broken boot early is caught early, a technician can pack in new grease and replace just the boot.  But if the lubrication has leaked out and the joint is already wearing badly, the CV and boot both have to be replaced.  Give your vehicle the boot (as in a new boot) and CV joint, and you’ll be back on the road to your next destination.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Your vehicle gets its power from burning fuel, usually gasoline, and it counts on something called fuel injectors to send gas to the engine in a spray that is easy to ignite.  It’s a precise operation, and when it’s working well, you have plenty of power and an efficient engine.

But after time, contaminants in the fuel system may prevent the injectors from spraying like they’re supposed to.  They can also shoot contaminants into the engine. 

One sign that could point to dirty fuel injectors is a misfiring engine. Misfires can be caused by several things, so it’s a good idea to bring your vehicle to us so we can trace the cause. Another sign is that your fuel economy has gone downhill or your engine doesn’t have the “pep” it used to.

If we discover that your injectors are clogged or not working the way they should, we can clean them to get rid of those contaminants to restore your engine to its top performance.  When you bring your vehicle to us, we will connect the flushing equipment, flush out the injectors and reassemble the system.

A good time to have fuel injectors inspected is when you bring your vehicle in for routine maintenance.  An oil change is an ideal time to have a technician take a close look at your entire fuel delivery system. 

When you have your fuel injectors cleaned, you may see your mileage go up, your engine performance improve, and your exhaust emissions decrease.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

If someone tells you to put the brakes on something, you know it means stop.  And stopping is one of the most important safety maneuvers you can do in any vehicle.  That means your brakes have to work properly. 

Let's face it.  You stop dozens of times every time you drive.  And over time, that takes its toll on your brakes.  Friction is what stops your vehicle.  Most newer vehicles have disc brakes, and the parts that wear out the fastest are those that rub against each other every time you stop, the rotors and the pads.

The rotors are discs that rotate with the wheels, and the pads are removable surfaces that make contact with the rotors to slow or stop your vehicle.  Bits of both wear off each time you stop, and when enough of either (or both) lose too much material, your brakes become unable to safely slow or stop your vehicle. 

The pads usually are the parts that wear out first.  Signs that your brakes might be getting worn are:

• You hear grinding, squeaking, or clicking when you apply them
• It takes a longer distance to stop
• Your pedal vibrates when you brake
• The front of your vehicle pulls to one side when you brake

If you notice any of these, bring your car to us so we can have a technician inspect your brakes. Most brake pads have a wear indicator that indicates it's time they should be replaced.  The technician who is checking things out will also look at your rotors for wear, as well as other brake system components.

With regular inspections and maintenance, you'll be sure that when you need to stop, your vehicle will be up to the task.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

On a hot day, you want your vehicle's air conditioning to work.  When the air blowing out of your vents isn't cold, it's easy to think, "I'll just take it by the shop and have them top off my refrigerant." But while some people think air conditioning is that simple, it's actually not.

If your refrigerant is low, something has to have happened for it to be depleted.  Perhaps there's a leak in the system.  Or some hoses or clamps have failed.  If the system isn't evaluated by someone who knows air conditioning, it's possible that adding refrigerant will just be a band-aid solution.

It's also possible that contaminants have gotten into the refrigerant, such as carbon dioxide, nitrogen, argon, or air.  Some of those gases do not condense like refrigerant does which can increase the pressure inside the system and strain the lines and other components. At that point, the best course of action may be to have the old refrigerant (with its contaminants) bled from the system and have your AC recharged with new refrigerant.

Bring it to us, and we can inspect and test the system and all its components.  That will include a pressure test for leaks.  Most vehicle manufacturers don't have a service schedule for air conditioning systems, so one way to know when you should have it looked at is when it's not behaving the way it used to.  For example, it may not get cold as fast as it did before or even at all.

So, when hot air is exiting your vents when you want it to be cold, schedule an appointment and have a trained technician take care of it.  Are you cool with that?

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

If your vehicle isn't starting or doesn't sound like it used to when you crank it, the culprit may be the battery.  You may have left a light on, or something plugged into one of charging ports.  Maybe you accidentally left your vehicle in the "on" or "accessory" position when you last got out. Maybe you've left it in the garage or driveway for a long time without starting it.  That can spell the end for a vehicle battery.

It's also possible that your battery is just simply too old. There's no standard lifespan of a battery, but 3-5 years is about average, even though some people only get 2 and heavier duty batteries may last many more. It's possible your battery is defective, too.  And it could be your vehicle's charging system isn't recharging the battery. 

Whatever the cause, if you're having problems with your battery, it's a good idea to bring it in and have us perform a thorough battery test.  With state-of-the-art testing equipment, a technician will see if there's a bad cell in the battery or if it can be recharged.  We will also look at the date it was made. 

At the same time, the technician will look at the whole charging system, including the alternator, starter, cables, and connections.  From there, the service advisor can go through your options. 

Your best chance of not getting stranded by a dead battery is to have your system checked as part of a regular maintenance plan.  That should give you a head start on dependable starts.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com