Chesapeake Auto Repair

If you’ve noticed your vehicle’s ride has lately been bumpy or you’re hearing strange noises when you drive over bumps, you may need new struts.   The strut assembly is part of your vehicle’s suspension system that’s used to absorb the irregularities on the surfaces you drive on.

You have probably heard of shocks or shock absorbers.  A shock is a piston with gas or liquid inside.  When you hit a bump, that shock absorbs the blow. Struts are similar to shocks but they also have a coil spring for extra strength.  They’re often used in the front of the vehicle because of the engine’s extra weight. 

As you might imagine, your struts take a beating every day.  Eventually, they will wear out, and your wheels and tires won’t stay connected to the road as well as they used to. In addition to a bumpier ride, you may notice your tires starting to wear with failing struts because those tires aren’t in contact with the road surface as evenly as they used to be. 

When you bring your vehicle in to us, we’ll run some tests to determine what’s going on and what condition your suspension components are in.  Your vehicle’s manufacturer recommends struts to be replaced at certain intervals, and it’s important to change them out with the same type of equipment.  They should always be replaced in pairs on the same axle. 

After your struts are replaced, your suspension should be aligned so everything is headed down the road in the right direction. After that, driving should be smooth sailing.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

When you turn on the air conditioning in your vehicle, you expect cool air to come out of the vents.  You depend on it, especially in hot weather, but it can also be important in humid weather when you need it to help defrost your windows and windshield.

The air conditioning system has a lot of parts to it.  It has fans and blowers to move the air through the vents into the cabin.  It has parts that take hot air and cool it off. An electrical problem can be as simple as a broken switch or a broken blower motor. The air may not be getting cool because a hose in the system is broken or the refrigerant has leaked out. 

Two major components are the compressor and the condenser.  The compressor pressurizes the refrigerant, one step in the air conditioning process.  The condenser takes that hot refrigerant and cools it down. It also reduces the pressure.

Because the climate control system in your vehicle is so complex, it’s best to leave the diagnosis to a trained, experienced technician.  You can help the technician zero in on the problem by noting what is happening and being able to show them where you notice the issues. Note what’s going on and write it down. 

When you bring your vehicle in to us to look at, a technician will inspect the system, conduct tests to make sure there’s enough refrigerant, and check to make sure there are no leaks anywhere.

Air conditioning is now included in most vehicles.  We all have grown used to being able to keep the cabin comfortable no matter what it’s like outside.  Let us make sure your system is working the way it was designed to.  That’s definitely the cool thing to do.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

When one of your vehicle’s warning lights comes on, the first thing that comes to mind is, “Oh, no, what’s wrong now?” When it’s the battery light, it means there’s something wrong with your vehicle’s battery or charging system.  And because both are important for your vehicle to work properly, it’s a good idea to get it checked out.  Here are some things that may cause a battery light to illuminate.

It could be that your battery has failed.  It could be on its last legs or completely dead.  When it isn’t showing it has the voltage it should, your vehicle lets you know.

If it’s not the battery itself, it could be the system that charges it.  The alternator is part of that system and could have a problem.  It could be putting out no power, too little power, or too much.  The alternator may not be working because the belt that drives it (using the engine’s mechanical power) could be broken or slipping.  Or the alternator pulley may be broken.

The alternator needs to have a solid connection to the battery, and sometimes the posts that connect to the battery cables get so corroded, they can’t conduct enough electricity. Or it could be that a battery cable isn’t conducting power properly. 

Because the alternator supplies power to other parts of your vehicle, if it gets overloaded, it will also cause your battery light to come on.  Other possibilities are an electrical short in the charging system or a failed voltage regulator.

Your vehicle may be hard to start or it may not start at all if you have any of these problems. It’s important to bring it in to us so we can diagnose and repair the problem before you wind up stranded… and feeling really powerless.  

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

If you have a vehicle with an automatic transmission, you probably never think about gear shifting.  When motor vehicles were invented, all of them had to be shifted manually.  But that wonderful self-shifting transmission, referred to these days as simply an “automatic,” changed everything.

Automatic transmissions have a lot of moving parts, and they are bathed in a fluid that keeps them lubricated and cool. That fluid also is vital to the whole gear shifting process. 

As you might imagine, the longer that fluid does its job, the more chance it has to pick up some contaminants.  Sometimes a leak will spring up in an automatic transmission.  Dirty transmission fluid or not enough of it will both create problems. It may cause your Check Engine light to come on, or your transmission may run rough and make strange noises.

The best strategy is not to let it get to this point.  That means you should have your transmission fluid replaced at regular intervals. Your vehicle’s manufacturer recommends how often you should have your transmission fluid changed. You should also have the fluid checked at regular intervals to detect if any problems crop up before that recommended interval. They’ll check not only the level but also inspect its condition.

Keep in mind that most automatic transmission problems are caused by overheating. You can reduce your chances of transmission failure by making sure your transmission—and its fluid—is regularly inspected and the fluid is replaced when it needs to be.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

If you notice your brakes aren’t working like they used to, that’s the kind of thing that’s important to have checked out soon.  That’s because your brakes are extraordinarily important to the safe operation of your vehicle. 

Sometimes you feel like your brake pedal is feeling a little soft or it’s lower than usual. Or you might feel like the brakes are on all the time, holding you back. Maybe when you release the brake pedal, it comes back up more slowly than usual. There are a few different problems that can cause your brakes to feel like any of those things, so bring your vehicle in to us and we can inspect them.

One possible cause of those brake issues is a damaged or worn-out brake hose.  Your hydraulic brakes work by carrying brake fluid to each of your wheels.  There are steel lines that carry the fluid most of the way, but because your wheels are moving all the time, a flexible hose is used to connect the steel lines and the brakes themselves.  

Sometimes those brake hoses leak, since there’s a lot of pressure inside when you use your brakes dozens or hundreds of times a day.  Road debris, aging, and corrosion at the hose fittings can loosen up that connection.  Sometimes the hoses can get blocked up if the interior lining separates from the outside. And sometimes, it’s simply a matter of the hose getting too old, and age eventually causes the rubber to fail.

When you experience brake problems, bring your vehicle in so we can have a technician take a look. Visual and manual inspections can usually pinpoint the problem areas.  The technician will look for corrosion and physical damage, plus run a pressure check.

For your vehicle to be safe on the road, your brakes need to be working the way they were designed to.  Stop. And think about it!

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

You may be fanatical about keeping the outside of your vehicle clean.  But what about what's under the hood? Have you ever thought about how dirt and grime may be affecting your engine's components?

One of the most important parts under your hood to keep clean is your vehicle's battery.  With a daily barrage of dirt and moisture, outside parts of your battery can corrode, namely the cables and terminals.

Gases vented by batteries can also promote corrosion.  That can create connection problems and affect your vehicle's electrical system.  If corrosion is not cleaned off, it may damage wires and terminals so badly that they will stop properly conducting electricity.  At that point, they may need replacing.

When you bring your vehicle to us for a battery inspection and cleaning, we will remove any corrosion and put corrosion-resistant protection on each post. A technician will also visually inspect your battery.  Plus, we can test how much life is in your battery as part of a more comprehensive battery service. 

Batteries don't last forever and should be regularly cleaned, inspected, and tested.  Usually, they'll need to be replaced anywhere from three to five years after they were first installed, but their lifespan depends on how, where, and how much you drive.  Your battery is a very important component of your vehicle.  Keep yours in tip-top shape, and it's less likely to let you down when you need it most.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

With hotter weather and brutal heat waves becoming more common, the pressure in your vehicle's tires goes up.  After all, heat causes air to expand, and the air in your tires follows the laws of physics. Overinflated tires can reduce your vehicle's traction, cause a hard, punishing ride and make your tires wear out faster; all are important safety issues.

Four out of every ten drivers rarely check tire pressure. Some rely on their vehicle's tire pressure monitoring system (TPMS) to keep an eye on proper tire inflation.  But it's not designed to do that.

TPMS is a safety feature that has been required on vehicles made in 2008 or later, using sensors in the wheels that alert you to tire pressure problems.  That warning can be a light on your dash, a digital message or a readout of the pressure in each individual wheel.  But a study showed that more than 40 percent of drivers don't even know what the tire pressure monitoring light symbol looks like!

One looks like a horseshoe with an exclamation point in the middle.  The other looks like an overhead view of your vehicle with the tires at all four corners.  They may even show the inflation number (usually in pounds per square inch, or PSI).

The TPMS is designed to alert you that your tires aren't inflated within certain parameters, but the system shouldn't be a substitute for frequently having your tires checked with a tire gauge.  A TPMS light is only required to come on when a tire is 25 percent under the recommended tire pressure; by that time, you're driving on an unsafe tire and causing excessive wear.

Have your vehicle checked regularly by our professionals, and that includes tire pressure checks.  If you do see the tire pressure warning come on, have our service center look at it soon.  You may have a tire with a problem or the TPMS system may not be working right. 

Either way, since your tires are the only contact your vehicle has with the road, your safety depends a great deal on your tires being in top shape and correctly inflated.  Keep your tires properly inflated and your TPMS working to alert you of any problems. And that's not just a lot of hot air.   

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

When it comes to oil changes, things are really changing.  Most newer vehicles require synthetic oil, and while it costs more than conventional oil, it doesn't need to be changed as often.

When conventional oil was the only game in town, you changed your oil every 3,000 miles/5,000 km. But as technology in newer vehicles has rapidly changed, so has oil technology.  Synthetics have been around since the seventies.  Even though they start with a conventional oil base, they are engineered in a chemical processing plant with properties that allow them to keep your engine lubricated at very high temperatures.  They are more uniform and consistent.

Synthetic oil doesn't break down as easily, so it lasts longer than conventional oil.  And synthetic oil can flow more easily, even in extremely low temperatures.  As you can see, it has performance advantages at both temperature extremes.

Generally, in recent years automakers have been shipping most of their vehicles with either synthetic oil or a synthetic blend.  Blends are cheaper and have many of the advantages of synthetics.  Another reason synthetic oil is being used in many newer vehicles is its ability to flow more easily improves efficiency.   

It's important to follow your vehicle manufacturer's recommendations when you have your oil changed, so our service adviser can see what options you have for your vehicle. Many newer vehicles come with specific recommendations for synthetic oil. If you live in an area with wide temperature extremes or do a lot of stop-and-go driving, synthetic oil can offer advantages. 

Older vehicles can do fine with conventional oil, but it will have to be changed more than synthetic oil. Also, if you have an older vehicle with more than 75,000 miles/120,000 km on it, it can be more prone to leak and burn oil. Some synthetic oils are designed to protect those high-mileage vehicles better than conventional oil, and yours may benefit. See what your service adviser thinks.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Ever wonder how all-wheel-drive or 4-wheel-drive vehicles get the power from the engine to the front and rear wheels? The magic happens in what's called a transfer case.  In some all-wheel-drive vehicles, it's sometime called a power take-off unit, or PTU.

Inside the transfer case is a set of gears.  And to keep those gears meshing smoothly, they have to be lubricated and kept cool.  What does that is called transfer case fluid. Depending on your vehicle's type of transfer case, it is filled with either an automatic transmission fluid, a gear oil that's a bit thicker or transfer case fluid designed to be use for your transfer case.

As happens with all lubricating fluids, the transfer case fluid has things in it that break down the older they get.  They have corrosion inhibitors, detergents and anti-foaming agents that keep the lubricant from getting air bubbles in it. Transfer cases don't have filters in them to clean out impurities.

If you don't have your transfer case fluid exchanged for fresh, you risk damage to the case, and that can run into thousands of dollars.  So the wise driver makes sure the fluid is changed according to the manufacturer's recommendations.  For many vehicles, that is every 30,000 mi/50,000 km, but some require it more frequently.   Your vehicle service facility can advise you on what your vehicle's optimal interval is.

During the fluid exchange, any metal filings that may have come off are cleaned off of the drain and fill plugs that are usually magnetized to catch the stray metal pieces.

If you hear grinding noises coming from under your vehicle or if it is having trouble shifting gears or going in and out of 4-wheel-drive, those could be signs your transfer case needs service. In that case, have our technicians check it out.  The best plan of action?  Keep your transfer case fluid maintained and it should keep you heading down the road for years to come.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

In a perfect world, all wheels and tires would be perfectly round and weigh exactly the same at every point of the wheel.  Unfortunately, they're not, and if they're out of balance, they can reduce the lifespan of your tires, make your vehicle shake like a carnival ride, and maybe even damage a few suspension parts along the way.  You don't want that!

Wheel balancing, sometimes known as tire balancing, is a process by which a technician makes sure your tire/wheel assembly has evenly distributed weight.  If it isn't, it can give your ride bad vibrations.  If you feel your vehicle's steering wheel shaking, it can mean unbalanced wheels in the front. If you can feel a vibration in your seats, it could be unbalanced rear wheels.

In addition to your vehicle vibrating at higher speeds, there are other signs that your wheels are out of balance. You may see uneven tread wear, or you may notice you aren't getting the kind of fuel economy you used to. 

When you experience these problems, bring your vehicle in, and we can put your wheels on a machine designed to detect any imbalance.  The technician will start your wheels spinning, and a computer will determine how much weight is needed where.  Then, the technician can add small weights on the inside or outside of your wheel rim to precisely balance out the uneven weight.  When the wheel is balanced correctly, it will spin evenly and smoothly.

Sometimes your vehicle will hit a pothole or object in the road that dislodges one of those weights, which can throw that wheel out of balance again.  If so, you'll have to bring it in to have that corrected

Some drivers confuse wheel balancing with wheel alignment. Alignment is making sure the wheels are perpendicular to the road and parallel with each other.  Sometimes your vehicle will need both balancing and alignment done at the same time.

No vibrations are good vibrations when it comes to your wheels.  Bring your vehicle to us, and we'll perform a balancing act to keep your vehicle riding smoothly down the road.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com