Monthly Archives: October 2019

The Best Test

Would you buy a jacket without even trying it on? Probably not, but it might surprise you that one study shows about half the people buy a vehicle after a short test drive around the block or none at all.  If you're in the market for another vehicle, make sure you check out the most important things so you'll know if that's the right vehicle for you.

Check out the gadgets.  Love a good sound system? Then turn it up loud.  Does it have enough bass for you? See how you like its navigation system if it has one.  Try pairing your Bluetooth smartphone with the vehicle.  Test out how to set the cruise control and how steady it keeps the speed. Back up and check out the rearview camera. If you buy this vehicle, you'll have to live with all of these things every time you drive.

Test the vehicle on roads you know.  See how it handles bumps and potholes, how it takes that tight curve that you drive every day to and from work.  Driving on familiar roads gives you a chance to compare what you know with what you're thinking about buying.

Check the fit.  One suburban driver drove a full-sized SUV and loved it until they got it home and realized it was too high for her old garage.  Remodeling the garage would be the only answer! Try installing your child seats.  Size matters, especially in a vehicle.

Gauge the fuel economy. Many vehicles have a trip computer that will calculate fuel economy quickly.  Here's a tip: you can reset it before your test drive and when you're finished, check it and see what fuel economy you got.  It will be a smaller sampling than would be ideal, but it will give you an idea.

Take as much time as you can.  A lot of sellers will pressure you to restrict your test drive to 10-15 minutes.  Ideally, you'd like to have that vehicle for a week, but that's usually not possible. So try for something in between. Remember, this could be your vehicle for years to come.

Keep in mind that every vehicle will feel strange to you at first. Buying a vehicle is a little like getting married.  You want that marriage to be happy, and you want it to last, so take the time to get to know it as well as you can.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Automotive News

Rear Window?Not the Movie! (Why Some Rear Windows Don't Go All the Way Down)

Alfred Hitchcock once made a mystery thriller film called "Rear Window." It had nothing to do with the rear window of today's cars, SUVs, CUVs and light trucks.  But there is one thing that some drivers DO find mysterious.  Why don't the rear windows in the second row of many of these vehicles go down all the way?

You've probably seen or owned one or two. That rear side window only goes down about a third, a half or three-quarters of the way. Yet there are some similar vehicles where the window goes down all the way.  What gives?

There was the rumor going around that the restriction on how far those windows could go down was a child safety feature.  The thought was that if those windows couldn't open up fully, a child (or pet) would be less likely to fall out.  But it turns out the real reason is that the way the rear doors were designed, there was just no room for the window to go down all the way into.

Many vehicles are configured so that the rear wheel arch continues into the rear door.  That arch restricts the space that would accommodate the window, so they had to stop the window somewhere higher than bottom of the door.

Seems buyers would prefer those back windows to go all the way down, so many manufacturers are changing designs to make that happen.  Longer vehicles can have their wheels pushed further back so the wheel arch isn't an issue.  Some have altered the position of the rear window track. 

If you have any questions about your rear side windows, you may want to consult your service advisor to check yours.  If they ARE supposed to go all the way down and they're not, it could be due to a few problems: corrosion, broken or bent window regulator components, electrical issues, etc. But if they're not supposed to go down all the way?  At least now you know for sure.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Follow the Bouncing Vehicle (Bad Struts and Shocks)

If you hit a bump in the road and your vehicle just keeps bouncing up and down for a lot longer time than it used to, you may have bad struts and shocks.  They're the things that help to keep your vehicle's wheels and tires planted to the road surface.

But they don't last forever.  With care and depending on where and how you drive, shocks and struts should be replaced at intervals ranging from 50,000 miles/80,000 km to 100,000 miles/160,000 km.  If you drive on bumpy roads with a lot of potholes, that interval will likely be shorter. Rough surfaces can take their toll.

But how do you know if your shocks and struts are doing their job properly? The best way is to have your vehicle checked by a technician.  He or she can inspect the shock absorbers and struts for leaks, corrosion and damage.  Mounts and bushings can also go bad and they should be evaluated as well.  A thorough examination by a technician will also include looking at other suspension parts. Some may contribute to making your vehicle behave the same way if they're broken, corroded, worn or bent.     

If you need new shocks and struts, your service advisor will make sure that you get those that meet manufacturer's specifications.  That's important because they want to make sure you're getting the handling and performance engineers designed your vehicle to have.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Shocks & Struts

The Turn Signal Mystery (Turn Signal Problems)

Some problems are easy to diagnose on a vehicle; others aren't.  Figuring out what's wrong with a malfunctioning turn signal sometimes fits into both categories.  By the way, if your tempted to just leave your broken blinker broken, remember you can get a ticket for not using them, not to mention you are missing a great chance to communicate your intentions to other drivers on the road.

There can be lots of signals that your signals are on the blink.  Does only the driver's side signal not work or the passenger's side? Do your hazard signals work? Do the lights illuminate but not flash? Can you see the indicators on the dash blinking? Do your turn signals turn off after you've finished your turn or do they stay on?  These are all great clues for the technician.

Here's one common symptom to take note of.  Your signal all of a sudden starts blinking much more quickly than it used to.  It could be a simple as a burned out bulb.  But there are many different parts that go into the turn signal system.  There are fuses that blow, switches that can fail, flasher modules that go bad and light bulb sockets that can simply get corroded or dirty.  When that happens, it's possible there's no contact between the bulb and the socket.

So it's understandable how tracking down the source of the problem can involve some detective work.  Your service facility has equipment that can nail down the cause of your problems. They may also consult the repair manual.  One thing to be aware of: if your vehicle has airbags, they may have to be disabled so they don't accidentally go off.

You can make sure your turn signals are working correctly by having them checked by a trained technician.  Other drivers will thank you for showing them the courtesy of signaling your intentions.  It's a courteous and considerate thing to do, not to mention it makes the road a safer place. 

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Auto Safety

Not So Hot in Chesapeake

When the weather turns cold, it's nice to crank up the furnace and enjoy the heat. But if your home's furnace doesn't work, it's not too comfortable. Same goes with your vehicle. When the heater's not working, things can get miserable. It could also signal some major problems, which we'll discuss later.

A vehicle's heating system is fairly complicated. It's made up of several parts, including a blower motor/fan, a heater core and some mechanical and electrical components. In basic terms, a vehicle's engine warms up coolant which is then sent to the heater core (which is kind of like a small radiator) behind the dash. That blower motor sends cold air through the heater core which heats up the air. Voila! Heat.

Diagnosing problems in this system takes a trained mechanic because of the different possible issues. Your heater core may need replacing; they are sometimes in tight spots and may be difficult to work on. Another possible problem could be a defective thermostat, which regulates how the coolant flows through the engine. You may have a leak somewhere in your cooling system. Those leaks may be something as simple as a detached hose clamp or as serious as a bad head gasket. A knowledgeable technician at West Service Center will be able to track the problems down.

For those reasons, it's wise to get your vehicle's heating system repaired. Not only can driving an unheated vehicle on a cold day freeze your fingers, some related engine problems that are not repaired could leave you stranded.

Smart drivers keep up the maintenance on their vehicle's cooling system; it's a hot tip to prevent a cold vehicle.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Cooling System
904 Cavalier Blvd Chesapeake, VA, 23323 (757) 487-4420
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