Monthly Archives: October 2016

Suspension Service in Chesapeake at West Service Center

When they hear the word suspension, many drivers in Chesapeake may think back to those energetic days of grade school. Well, your vehicle's suspension is actually a good thing because it keeps your vehicle up off the road and helps provide a comfy ride around Chesapeake. Its job is to keep your wheels firmly planted over bumps and through curves. Your suspension system has many parts. If you look under your vehicle, it's basically everything that connects your wheels to the vehicle's frame. These are heavy duty parts that do a lot of work. They need to be inspected for damage and excessive wear at least once a year. A good time for this is when you get your annual alignment service at West Service Center.

Here are some warning signs of suspension problems:

  • the car pulls to one side
  • it wanders
  • the steering is erratic
  • you see uneven tire wear
  • you experience a poor ride or handling
  • you see oil leaking from shocks

Basically, you just don't feel in control when you're driving.

Some suspension parts just wear out with use. Shocks and struts eventually lose their ability to control your ride. Wheel bearings need to be repacked every couple of years. And some suspension pieces need to be lubricated when you get your oil changed. Your service advisor at West Service Center can perform an inspection and tell you what problems you may have.

If you're in an accident, your suspension can be damaged or knocked out of alignment. Even a minor accident, like hitting a curb around Chesapeake or even a large rock can mess things up for drivers. With a minor accident it's tempting for many to just get an alignment or wheel balance to correct the problem. But if there's damage, a simple alignment won't actually fix the problem, and you'll just have to align it again after the repairs are made. So if you have an accident, get your suspension system inspected right away. Suspension problems are a major safety issue because they can lead to unsafe handling.

One big cause of suspension damage for Chesapeake drivers is potholes – those nasty magnets that form in roads in freezing weather. They seem to draw our tires right into them. Here are some tips for avoiding damage from potholes: First, keep your tires at their full air pressure. That gives tires their maximum resiliency and will hopefully keep your wheels or other suspension parts from crunching on a big hole. Next, just pay attention. When you see a hole you can't miss, slow down before you hit it. Driving at a slower speed will limit the damage and may keep your drink from spilling. But avoid the temptation to brake directly over the pothole. That will cause the car's weight to shift forward and add to the potential damage.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Shocks & Struts

Ask West Service Center: What Happens When a Serpentine Belt Breaks?

The serpentine belt is aptly named since it snakes around under your hood. It may lack its namesake's fangs, but it sure packs a wallop when it breaks.

The serpentine belt powers a lot of engine systems. It runs the alternator, which charges the battery; the water pump (on some vehicles), which cools the engine; the air conditioning, which cools the driver and passengers; and the power steering pump, which allows for easier steering. When the belt breaks, all of these systems shut down.

Okay, so maybe you can live without air conditioning and power steering for a while, but your battery can't live very long without an alternator, and when the cooling system goes down, your vehicle engine will overheat. That's why Chesapeake drivers should never wait to get a serpentine belt replaced.

Serpentine belts are fairly inexpensive at West Service Center in Chesapeake. And they look downright cheap when you compare them to the cost of an overheated vehicle engine, a tow truck, time lost on the road, inconvenience, and the potential safety consequences of being stranded.

Good car care means never putting off preventive maintenance. Do yourself a favor. Ask your friendly and knowledgeable West Service Center  technician to glance under your hood and give that serpentine belt a quick look-over.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Serpentine Belt

The West Service Center Guide to Proper Fluids for Your Vehicle

The automotive professionals at West Service Center would like to give Chesapeake drivers an update on some of the things happening in automotive fluids. You know, vehicles are becoming more sophisticated every day.  Fluids such as, oil, coolant and transmission fluid are becoming more specialized at about the same pace.

The Chesapeake do-it-yourselfer has to be pretty careful so that they do not actually harm their vehicle with the wrong type of fluid. That is why so many Virginia ] owners rely on the advice of their friendly and knowledgeable West Service Center service advisor to not only get the correct family of fluids, but to suggest the formulation that is best for their vehicle and their driving habits in the Chesapeake area.

Let's start with engine oil. Chesapeake drivers who have been paying attention will have noticed a number of new oil weights on the Virginia scene in the last several years. Modern engines are built to much tighter tolerances and have very complicated valve trains. The oil must be thin enough to lubricate complicated parts when the engine is cold. The weight of an oil is expressed in terms like 20-W-50 or 5-W-30. The vehicle manufacturers recommend the weight of oil for each vehicle they make. The recommendation is based on engine design. Your Chesapeake service center will know what weight your vehicle manufacturer recommends - and it's important to follow those recommendations. Your service advisor at West Service Center can also offer suggestions for special formulations and can tell you all about conventional and synthetic oils.

Antifreeze, or engine coolant, is another area that has become more complicated. For a long time, vehicle manufacturers only recommended a couple of different types of coolant. Now, several different formulations are needed because of the high-tech materials that vehicle manufacturers are using to build the cooling system. Using the wrong type of coolant in your vehicle can actually void your warranty, so it's important to get that right.

Transmission fluid is becoming specialized for Chesapeake vehicles as well. New transmission designs have particular requirements that require specific formulations. Recently, new, somewhat confusing, standards for brake fluid have also been released.

Not too long ago, there was a good chance that all of the vehicles at your house would use many of the same fluids. However, as automotive technology advances, the array of basic automotive fluids Virginia drivers need will grow. And, some of the formulations will cost a little more for Chesapeake drivers. Fortunately, West Service Center will continue to update their training to keep pace with technology so that you'll get the right fluids your vehicle needs. It's all part of the commitment we make to your driving peace of mind.

 West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Fluids

Busting Automotive Myths in Chesapeake, Virginia

Myths passed around our Chesapeake, Virginia community start with a grain of evidence and are then built up with a lot of imagination and very elastic logic. And the internet is a breeding ground for automotive myths. Some bloggers recall the vehicles of yesteryear and declare their modern decedents to be virtually maintenance free and that anyone who says otherwise is out to rip you off.

To get the truth about auto myths you hear around the Chesapeake area, come over to West Service Center.


Let's examine a couple of the more popular rants and look at the truth behind them.

The first one is that the chassis no longer needs lubrication for suspension, steering and the driveline. They declare that anyone who has charged you for lubrication is a charlatan.

The truth on which this myth is based is that many new vehicles come from the factory with sealed joints and cannot be greased. However, there are still some grease points on many cars around Chesapeake. A grease fitting may have been installed in conjunction with a repair. And most trucks and truck-based SUVs driving in Chesapeake still require chassis lubrication. This is because they are more heavy duty and proper greasing is still required to keep them going.

Another common rant you'll hear around Chesapeake is that modern vehicles don't need tune-ups. That depends on your definition of a 'tune-up', which has changed as technology has progressed. Before engine control computers, electronic ignition and fuel injection, a tune up meant replacing mechanical parts that wore out. Service technicians at West Service Center would manually adjust fuel and air mix and timing. When these adjustments were off, spark plugs would foul and need to be replaced.

This definition just doesn't apply to modern vehicles. Service centers like West Service Center generally consider a tune-up to be the major service visit, recommended by your manufacturer, every 30,000 miles (50,000 kilometers) or so.

Of course you can't lubricate a sealed joint. Of course you can't adjust a carburetor if your car doesn't have one. You probably don't need to change spark plugs every year if your manufacturer says they can go 30,000 miles (50,000 kilometers). What are these bloggers getting so worked up about?

The danger with these modern-day myths is they prevent people in our local Chesapeake community from taking care of the routine preventive auto maintenance that manufactures recommend. Check out this partial list of things you still need to do to take care of your car. How many of them are really any different today than they were 20 or 30 years ago?

Oil change, cooling system service, transmission service, tire balancing, tire rotation, wheel alignment, suspension service, power steering service, proper tire inflation, brake service, differential service, battery maintenance, engine air filer, PCV valve, breather element, fuel filter, belts, hoses, timing belt, windshield wipers . . .

You get the picture. Your vehicle is still a machine that needs to be maintained. And, hey, your service advisors at West Service Center have always adapted to keep pace with automotive technology. Next time you come across an angry voice about your car care, talk to your Chesapeake service advisor at West Service Center, or do some research of your own.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Maintenance
904 Cavalier Blvd Chesapeake, VA, 23323 (757) 487-4420
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