Chesapeake Auto Repair

A lot of Chesapeake drivers have asked whether or not they should use their severe service maintenance schedule, which is listed in their vehicle's  owner's  manual. It can be somewhat confusing, so we decided to consult an expert. Cricket Killingsworth is from QMI/Heartland, a manufacturer of automotive products and fluids. She's been in the automotive business for over 30 years and is a speaker, a trainer and a writer.

Cricket says there's so much confusion on this topic because, "Most owner's manuals actually have two maintenance schedules. Sometimes these are called 'regular service' and 'severe service.' Sometimes they're simply called Schedule 1 and Schedule 2. A severe service schedule recommends that things like an oil change, air filter replacement and transmission service be done more often: either in fewer miles or in less time."

Foreign and domestic vehicle manufacturers create a specific schedule for each vehicle they manufacture. So there isn't one generic schedule that applies to all vehicles. In addition to your owner's manual, Chesapeake automotive repair centers (including West Service Center) subscribe to information services that provide the auto maintenance schedules for every vehicle - so they can help Chesapeake drivers know when to take care of needed services. Below is a typical definition for severe service.

• Most trips are less than four miles/six and a half kilometers
• Most trips are less than 10 miles/16 km and outside temperatures are below freezing
• You drive regularly in very hot Virginia weather
• The engine is at low speed most of the time (not on the freeway)
• Stop and go driving
• You drive in in dusty or muddy conditions
• You routinely tow a trailer, haul heavy loads or carry a car-top carrier around Chesapeake

It's common sense for Chesapeake drivers: Just a few minutes at higher speeds allows the moisture in the oil to evaporate. Very short trips, or trips of less than 10 miles when it's very cold, don't allow the engine to heat up enough to get rid of the water. And water in the oil leads to damaging sludge. Also, towing and heavy loads raise operating temperatures and cause fluids to break down faster. Dusty and muddy driving around Chesapeake means that more dirt will get past the air filter to contaminate the fuel system and engine oil.

The bottom line is that you need to decide for yourself if the regular or severe service schedule is right for you, based on your driving habits. Look at your owner's manual or talk with your West Service Center service advisor who can help you know which schedule to follow.

Here is what a fleet manager said recently: "Since city miles are generally tougher on vehicles than highway miles, we use the manufacturer's severe service schedule as the basis for our preventative maintenance program. We massage those schedules over time, increasing or decreasing the service intervals so that they make the most sense. There is a little bit of art to go along with the science."

Make an honest evaluation of your driving habits. Unless you do mostly Virginia highway driving in moderate weather, you'll likely have a fairly good amount of severe service mixed in. Some Chesapeake drivers just want to play it safe and follow the severe service recommendations, rather than analyzing how they drive each month.

Ask us for help evaluating your driving and service needs.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Hello Chesapeake! Did you know that the first federally-mandated emissions control device was introduced in the 1960's? The Positive Crankcase Ventilation valve, or PCV valve, has been installed in Virginia vehicles since 1964 and represents the first legislation by the United States government to regulate harmful emissions as well as to improve performance in the country's vehicles.

The PCV valve, as you can probably guess, is located on the crankcase. The crankcase is the lowest part of a vehicle's engine. It houses the crankshaft and the engine oil. The crankshaft connects to the pistons that power the engine.

Pistons are pushed down when fuel is burned in an engine. This causes the crankshaft to rotate, which sends power to the transmission.  It ultimately turns the axles and causes the vehicle to move. Some of the gases released by the burning fuel squeeze around the pistons and down into the crankcase.

If the escaped gases mix with the engine oil in the crankcase, oil sludge develops. This sludge has the consistency of petroleum jelly and can cause damage by clogging up passageways in the engine. Further, escaped gases can build up pressure inside the crankcase that can blow out seals and gaskets.

Before 1964, a hose was attached to the crankcase that vented escaped gases out into the air. These gases contained about 70% unburned fuel as well as harmful emissions. The PCV valve was designed to curb these harmful emissions as well as recapture unburned fuel.

The PCV valve is a small, one-way valve that allows escaped gases to exit the crankcase. The gases are then routed into the intake system so they can be re-burned in the engine. Fresh air enters the crankcase through a breather tube to facilitate this circulation and keep the air in the crankcase clean.

The PCV valve, like most working parts on a vehicle, will wear out over time. Usually it simply gets gummed up. Preventive maintenance, including routine oil changes at West Service Center in Chesapeake, will extend the life of the valve, but eventually it will have to be replaced. A sticking PCV valve won't allow gases to circulate properly, which can increase pressure in the crankcase. Over time, that pressure will lead to oil leaks.

Your vehicle manufacturer recommends that a PCV valve be replaced every 20,000 to 50,000 miles (32,000 to 80,000 kilometers), depending on the vehicle and Chesapeake driving conditions. It's an inexpensive repair but may not be included in the maintenance schedule in your owner's manual.  So if you're looking for auto advice about the PCV valve, you may have to ask our pros at West Service Center.

Taking care of our PCV valve protects the environment in Virginia and improves vehicle performance. It's just part of good vehicle care for Chesapeake drivers and a way all of us can do our part to improve the world we live in.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

When properly aligned, all of your wheels are pointed in the same direction. Your vehicle will track true and handle the way it is designed. Chesapeake drivers often associate our wheels being “knocked” out of alignment with an event like a major crash, hitting a pothole, curb or some other object. While these can certainly take your wheels out of alignment, the bumps and bounces of everyday Chesapeake driving take their toll on wheel alignment as well. Your car can lose alignment over time with just normal driving.

When your wheels are out of alignment, the team of automotive professionals at West Service Center in Chesapeake can return your wheels to the factory settings. Most owners’ manuals suggest an inspection every year or two.

Give us a call.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Today in our West Service Center blog, we're going to talk about following recommended service intervals. Your vehicle isn't the only aspect of your life in Chesapeake with recommended intervals: Let's start with twice yearly dental check-ups and regular physical exams. How about laundry, watering the lawn and paying the bills?

Now, what would happen if you didn't follow these intervals? Well, you'd get more cavities. You may not discover health conditions that could be more effectively treated with early detection. And you'd have to wear dirty clothes, be embarrassed by your brown lawn and have your utilities shut off.

Clearly, there are some things in life that we have to take care of regularly. If we don't, there are negative consequences. Our quality of life in Chesapeake takes a hit and it inevitably costs more money.

So why is it so hard to remember to follow regular preventive maintenance on our vehicles? Probably a couple of reasons. One is that automotive maintenance items just don't seem that urgent. All our Chesapeake neighbors can see our dead lawn, but no one knows how dirty our transmission fluid is. It's easy to put off. The other reason is that we're just not as familiar with automotive maintenance, so it's a bit intimidating.

From a practical standpoint, people in Chesapeake don't need to memorize their vehicle owner's manuals. You can let your West Service Center advisor remind you of the guidelines established by the vehicle manufacturer; he has checklists of what the manufacturer recommends and can find potential problems when he inspects your vehicle. You really can rely on West Service Center professionals to help you make good automotive decisions.

For Chesapeake drivers who want to be more proactive with their vehicle care, here are some simple ways for you to remember what has a maintenance interval.

First: Fluids. If it's liquid, it's got a replacement schedule. Oil, transmission fluid, coolant, power steering fluid, brake fluid, differential fluid, etc.

Then think tires. They need air, rotation, balancing and alignment. And while you're thinking tires, don't forget brakes and shock absorbers.

And what makes your vehicle go? Air and fuel. Air filter replacement, fuel filters and fuel system cleaning. Of course there are more items, but if Chesapeake car owners remember to take their vehicle in to West Service Center for these things, their service advisor will help them with the rest.

And if you don't follow recommended service intervals? You get lousy fuel economy, your vehicle doesn't run as well, your safety is compromised and you'll spend more money in the long run. So it's the same as everything else: The quality of your motoring life takes a hit and it ends up costing you more.

Reason enough for me to follow recommended service intervals.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Today's West Service Center article focuses on severe service maintenance. Many Chesapeake drivers are not aware of them and yet there are also very vocal advocates in Virginia who think that severe service schedules apply to everyone. Somewhere between a complete lack of awareness and the dire blanket statements lies a reasonable approach to severe service maintenance at West Service Center.

To back up a little, vehicle owner's manuals have schedules for preventive maintenance: things like oil changes, transmission service and so on. They say you should change your oil after a certain distanced traveled or after so many months. Chesapeake drivers understand this very well. What they may not know is that there are actually two service schedules: the regular schedule and the severe service schedule. The mileage and time intervals are lower on the severe service schedule.

Now when you hear 'severe service,' you may think it doesn't apply to you because you don't feel your driving conditions are severe or extreme – it's just normal everyday driving in the Chesapeake area. So let's list some of the conditions that classify as severe so that you can make the judgment on your own driving.

Before we start the list, here's a point of contrast that definitely is not severe driving. Driving down your nearest Virginia interstate at the highway speed limit on a 75 degree F/24 degree C day loaded only with your passengers. This is an easy trip for your vehicle: your engine is loafing along at low RPMs, no heavy loads to pull and moderate Chesapeake temperatures. Now let's look at some severe service driving conditions.

Most trips around Chesapeake are less than four miles/six and a half kilometers. When your vehicle engine cools down, moisture condenses in the engine. This water in the oil doesn't get a chance to evaporate on short trips because the oil doesn't get hot enough. A lot of short trips in your vehicle means a lot of water build up. And water in the oil leads to the creation of sludge which can damage the engine. Changing the oil more frequently keeps sludge from building up. By contrast, highway driving warms the engine up and gets the water burned off.

Here's another example. Most trips around Chesapeake are less than 10 miles/16 km and outside temperatures are below freezing. This is the same reasoning, but in very cold Virginia weather it takes even longer for the oil to get hot enough to evaporate the water, hence 10  miles/16 km as opposed to 4 miles/6.4 km.

Next, you drive in very hot Virginia weather. The hotter it is outside, the more cooling the engine, transmission, brake fluid and so on becomes. The environment in which the fluids reside is more hostile, and the fluids simply break down faster. Therefore, the lower change interval.

Another: driving at low speed most of the time. Every vehicle engine has what's called its power band. This is a range of RPMs in which it's most efficient. Low speed driving doesn't keep the engine in its power band so it's working harder. This is one of the reasons that ratings are worse in downtown than on the highway.

Stop and go driving in Chesapeake is another severe service condition. You're always accelerating, which works the vehicle engine and transmission harder. Then you're stopping, which works the brake fluid harder, causing it to get very hot. Highway driving, on the other hand, requires far less horsepower to maintain its speed than getting a stationary vehicle from a stop light up to 25 mph/40 kph. A lot of this and you'll need to follow the severe service schedule.

Also on the list is operating your vehicle in dusty, polluted or muddy conditions. Obviously, your engine air filter and cabin air will get dirty faster and need to be changed more frequently as will your breather element. Some of this dust and dirt will make its way into your fluids. They will simple get dirty faster and won't protect the components as well as fresh fluids.

Finally, you're driving under severe conditions in Chesapeake when you tow a trailer, regularly carry heavy loads or carry a car-top carrier. This is pretty obvious. You'll spend more time in lower gears so the engine and transmission work much harder and create more heat. Brakes will be more stressed stopping the heavier loads.

Sounds like most of us in Chesapeake operate under severe driving conditions at least some of the time. How can Chesapeake drivers know which schedule to follow?

Think of it as a spectrum with "always driving under severe conditions" on one end and "never driving under severe conditions" on the other end. Some will be at one extreme or the other, but most of us will fall somewhere in between.

Carefully think about your driving conditions and decide if you should do your preventive maintenance closer to the severe service recommendation or the regular recommendation. Of course, your West Service Center service advisor can help you with your decision.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com