Chesapeake Auto Repair

Chesapeake residents' vehicles have to operate in a wide range of Virginia temperatures which requires the engine coolant to be able to perform 'no matter what.' Think for a moment about the environment where the coolant does its thing. Very hot, high pressure, corrosive...

And all the while, it has to protect the components of the cooling system from corrosion. These components are made from steel and aluminum, plastics and rubber. The coolant has to be formulated to protect against corrosion for all of these different materials. That's why vehicle manufacturer’s recommend different types of anti-freeze for our Chesapeake, Virginia, vehicles.

There are several different 'families' of anti-freeze available to us here in Chesapeake. Your owner's manual will tell you what kind you should use. Of course, the automotive professionals at West Service Center will know the right kind for your vehicle.

It's important to stay on top of this because coolant system failure is the most common mechanical problem people have here in Chesapeake, Virginia. Regular service needs to be done at West Service Center to avoid failures and also to keep your warranty in place.

While the specifics of the service required may vary from vehicle to vehicle, your friendly and knowledgeable West Service Center service advisor will know what to do. You'll be advised to replace the coolant at specified intervals.

Some recommend periodic coolant system flushes. A flush adds a cleaning step to the fluid replacement process. Again, check to see what your owner’s manual recommends.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Let's talk about something critical for all Chesapeake drivers: your brakes. Your vehicle is heavy, and it takes a lot of muscle to bring it and your passengers to a safe stop – so everything needs to be in good working order.

Here's an explanation on how your disc brakes work:

The wheel hub keeps your wheel attached to your vehicle. The brake disc – or rotor – is attached to the hub and rotates with the wheel as you drive around Chesapeake. Your brake pads clamp onto the rotor to slow the wheel.

The brake caliper straddles the rotor and squeezes the rotor to slow it down. The calipers contain brake pads which press on the rotor when you put your foot on the brake. The brake piston causes the calipers to squeeze and release as you use your vehicle brakes.

Your brake pads start to wear the first time you step on the brakes. Eventually the pads wear out and need to be replaced. If you don't replace the pads when they're worn out, the metal parts of the brake will grind against the rotor and carve grooves into the surface. We've all heard grinding brakes and it's not a pretty sound.

If a rotor isn't scored significantly, your friendly and knowledgeable West Service Center technician can put it on a lathe and smooth it out. If the grooves are too deep or if the rotor is warped or cracked, you need to replace it.

Sometimes brake pistons can stick and must be replaced. Typically it's cheaper to replace the entire caliper at West Service Center in Chesapeake than to rebuild the piston.

So there you have it – an important lesson on how your disc brakes work. If you replace brake pads on time, it will not only keep your vehicle stopping safely but could save you cash on unnecessary repairs down the road.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Have you ever seen a ballet performance? Have you wondered how all of those dancers manage to travel all over the stage jumping and twirling and never crash into each other? That's the job of a choreographer.

Our auto engines are also highly choreographed. Pistons travel up and down inside cylinders. Valves at the tops of the cylinders open to let air and fuel in or exhaust out. These valves have to open and close at precisely the right time or the engine will run poorly if at all. The movement of the valves and pistons must be in harmony with each other. This choreography is the job of the timing belt or timing chain.

Timing belts, or chains, rotate the shafts that control the opening and closing of the valves. Timing chains are metal and durable enough that they may never need to be replaced.

Most vehicles, however, use a timing belt. Timing belts are tough and flexible, and considering the work they do, they last a long time for Chesapeake auto owners . But they do wear out. If they break, the consequences for Chesapeake drivers can spell disaster.

No matter what kind of engine you have, a broken timing belt will cause the engine to shut down or will lead to major engine damage. But in some engines, the valves protrude down into the cylinders enough that if the timing belt breaks, the pistons can smash the valves, bending or breaking them. If the engine is spinning fast enough, the broken parts can then shred the cylinder head. This adds to thousands of dollars of engine damage.

The only way the damage can be avoided by Chesapeake auto owners is by replacing the timing belt on schedule. Most vehicle manufacturers recommend replacing the timing belt at 60,000 miles (100,000 kilometers), but others can go as long as 90,000 or 100,000 miles (145,000 to 160,000 kilometers). Check the schedule for preventive maintenance in your owner's manual. If you're due or overdue for a timing belt replacement, don't put it off. Get it done now at West Service Center in Chesapeake.

Your friendly and knowledgeable West Service Center technicians probably aren't great dancers, but they can offer you some great auto advice on how to keep your engine properly choreographed. Don't hesitate to consult them about replacing your timing belt or any other car care concerns you may have.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

About 80% of the vehicles on Chesapeake roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't performing as well as they could be - thousands right here in Virginia. Some of the maintenance issues are minor. Others represent serious safety concerns.

There are many reasons Chesapeake drivers neglect their routine car care. Some of the more common ones are complacency, lack of confidence, lack of trust and budget issues.

Modern vehicles are amazingly reliable compared to their older counterparts. They can run for years without any repairs, and we sometimes translate that to mean they don't need any maintenance. The trouble is that without maintenance, parts in the vehicle are gradually wearing out, fluids are getting dirty, oil is developing sludge — a lot of stuff is happening that we can't see, and it is destroying the vehicle. The first time we learn there is a problem, we have a major repair bill on our hands.

Older vehicles just couldn't keep going without frequent maintenance; they broke down without timely vehicle care. Modern vehicles are designed to keep running even when they're not fully healthy. Unfortunately, that convenience has led some of us to become complacent and ignore vehicle care — until we have to fix something. And fixing something today takes a whole lot more than it used to.

Some people in Chesapeake just don't feel comfortable taking their vehicles to their local Chesapeake service center. They don't know much about engines or auto mechanics, so they don't know what questions to ask. They don't want to appear foolish or ignorant.

Your physician doesn't expect you to understand what a ligament is or how it works. But if you have a problem with one, she's going to explain to you what it is, what's wrong with it and how it can be fixed. It's in her best interest as well as yours to do so. You'll both feel more comfortable with the treatment.

That's what you can expect from the pros at West Service Center. They have to be highly trained and work with a lot of complex, high-tech systems. They don't expect their Chesapeake customers to understand car care. So ask questions. You need auto advice from a service specialist, just as you need medical advice from a doctor and financial advice from a financial advisor.

Which brings us to the next concern: trust. A lot of rumors fly around Chesapeake about auto repair scams. You may have heard about some local auto shops taking advantage of customers and replacing parts that weren't broken. Frankly, this is just bad business practice. Chesapeake auto service centers won't stay in business long if they're engaged in this type of activity.

It's in the best interest of Chesapeake service centers to diagnose a problem correctly and fix it right the first time. That's how they keep their businesses open.

Trust must be earned. But just as it took time for you to establish a relationship and rapport with your doctor, it will take time to build a relationship with your service center.

Also, realize that when your friendly and knowledgeable service advisor at West Service Center recommends routine maintenance, he is generally relying on your vehicle manufacturer’s recommendations. In other words, your trust lies both with your service advisor and your vehicle manufacturer. You'll find that most of the service recommendations from West Service Center you receive coincide with what's in your manual.

Those recommendations were set up by the engineers who designed your vehicle, not West Service Center. The team at West Service Center is just offering you a friendly reminder — a helpful reminder really, since most of us don't post our owner's manuals to our calendars.

Money is behind most neglect of vehicle maintenance. First, they worry that they can't afford it. Second, they worry that they're being overcharged.

The simple truth is, car care is like health care. We can't afford not to have it. Preventive maintenance is cheap compared to repair work. It extends the lives of our vehicles and saves us money on fuel. It also makes our vehicles safer to drive, which can prevent accidents. Putting off preventive maintenance can be very expensive.

Chesapeake area service centers have to be competitive. Like any business, they can't afford to overcharge customers or they go out of business. But vehicle care today does cost more in Virginia than it used to. Vehicles are more sophisticated, complex and high-tech. That means technicians have to be better trained. They have to purchase high-tech diagnostic equipment and tools. They have to keep up with the latest advances in vehicle engineering and subscribe to computer databases. Like any business, they also have labor costs, insurance, rent, utilities, taxes, office supplies, etc.

If you are strapped for cash, West Service Center can offer auto advice to help you keep your car running safely and manage your budget. For example, let's say you need new brake pads, transmission service and a new cabin air filter. A technician can't ethically recommend you delay brake service: that creates a safety hazard for you and other Chesapeake drivers. You need to get that done now. But they can let you know if the transmission service can wait a month and how long you can put off changing the cabin air filter. They can also estimate what these services will cost. That gives you the time and information you need to save up for the other services.

The key to modern car care is preventive maintenance. Our modern vehicles are safer, more fuel efficient and more reliable than ever before. But to keep them that way Chesapeake drivers have to be more proactive about caring for them. It's good to know there are knowledgeable professionals at West Service Center who can help us do just that.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com