Chesapeake Auto Repair

Here's a travel tip that'll I'll bet you didn't know, and it might keep you safer...
The average American commuter in Virginia spends two and a half hours daily in their vehicle.
The government says 100,000 auto accidents yearly are caused by drivers who fall asleep at the wheel. (Aggressive driving is the number one traffic safety concern.)
So what does this have to do with how your vehicle smells while you're driving around Chesapeake?

Well, which scent did you think makes drivers more alert?

Is it:

• A. Strawberry
• B. New Car
• C. Pine
• D. Warm Vanilla Breeze

It's C. Drivers are more alert and have less fatigue with pine scent in the vehicle, according to AroMetrics.

And, drivers were less angry with overall improved driving performance with strawberry and pine scents.
And you thought they just smelled nice.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Everyone in Chesapeake, Virginia, knows we are advised to go to our Chesapeake dentist twice a year.  Oral-conscious Chesapeake residents have a teeth-cleaning and examination. Once a year, we get x-rays to look for problems that can't be seen with the naked eye. When our dentist is done, he/she tells us what was found – "Everything's fine, see you in six months." Or "You've got a small cavity starting, let's schedule an appointment to take care of it." By the time you leave, you have a plan for addressing any necessary issues.

This system works so much better than waiting for a painful problem before going into the dentist. Small problems are fixed before they turn into big problems. And you avoid those huge bills.

If Chesapeake folks understand the wisdom of using this system for handling dental care, why do many resist when facing the same system for our vehicle maintenance?

Following the vehicle manufacturer's recommended intervals can be confusing. First, there are recommendations for so many things: oil changes, transmission, coolant, air conditioning, power steering, brakes, fuel system, filters, belts, hoses, alignment, rotation, balancing ...you get the point.

Every item has a recommended interval and it's hard for Chesapeake drivers to keep it all straight – even if you're part of the 1% of Virginia drivers that read their owners' manual.

And if you have more than one vehicle, the complexity is multiplied. You'd need a computer to keep track of everything. Well, that's how your service center does it. For example, West Service Center subscribes to automotive databases that have your vehicle's recommended intervals. You may have wondered how they know what else to recommend when you take your car in for an oil change – it's all in the database.

Well, it's not all in the computer. There are other variables that can't be accounted for in the schedule: Things like Chesapeake weather conditions, altitude, and where and how you drive in Virginia. Talk about these things with your service advisor at West Service Center and you may decide that the severe service schedule in your owner's manual is more appropriate.

Since anything that's not driving in moderate weather is considered severe and most of us do at least some of that around Chesapeake, Virginia, it should be taken into account.

Let's take your basic oil change as an example. What issues are involved? The oil you put in your vehicle is a blend of base oil and special additives. There are detergents to clean the inside of your vehicle engine and corrosion inhibitors. A good quality motor oil will not only lubricate your engine, it will help it stay clean inside and run cooler.

Now, these additives deplete with use and time. That's why most vehicle manufacturer's maintenance recommendations include both a time and mileage element – like 3 months or 3,000 miles/5,000 km, whichever comes first.

It's easy for Chesapeake drivers to think, "Gee, I've only driven 2,000 miles/3,200 km in the last 3 months. I can wait on that oil change." But you need to remember that the inside of your engine is a environment. The oil is contaminated with combustion by-products that start degrading its effectiveness even when it's just sitting there.

A lot of people in Chesapeake don't realize how harmful it is to skip an oil change. There are a lot of metal parts moving around in your engine. Small bits of metal wear off and are floating around in your oil. They can be carried to more delicate areas of the engine where they cause damage. Your oil filter is designed to trap metal particles and other dirt, but if it's clogged up because you haven't changed it, it can't trap any more.

Oil sludge is another problem for Chesapeake vehicles. Sludge is oil that has turned to a gunky jelly – think 'Vaseline.' Obviously, sludge doesn't lubricate. It can also clog small oil passages so that all the parts don't get properly protected by the oil. That'll lead to premature wear.

If you've missed some oil changes, don't despair. Just talk with the pros at West Service Center. Fess up – you'll feel better. And they can help you get back on track. Following recommended intervals is the key to keeping your vehicle on the road and avoiding repairs.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

When asked, most people think they are good at multi-tasking. Scientific studies, however, reveal that only around 2% of the population can truly demonstrate the capacity to effectively multi-task. For the rest of us who are not so biologically wired, no amount of practice can increase our effectiveness at multi-tasking. Turns out, multi-tasking is almost a superpower. Think of fighter pilots: capable of maintaining their orientation in three dimensional space and performing specific and highly complicated functions while accessing life threatening situations and coming up with an appropriate response. Admit it – you can’t do that.

Yet when it comes to driving, we seem to think we are very capable of safely operating a motor vehicle with myriad distractions. 77% of young adults feel somewhat confident that they can safely text and drive while 55% claim it’s easy to text and drive. Can they possibly be right? Let’s look at some statistics.

Nearly 23% of all accidents in the United States involve cell phones. Every day, 11 people are killed and over 900 are injured in texting-related accidents. In fact, texting while driving is six times more likely to cause an accident than driving intoxicated. Just think back at your own experiences: how many of your “near misses” as a pedestrian or in a vehicle have involved a driver with a cell phone in their hand?

There are three types of driving distractions:

• Visual (eyes off the road)
• Manual (reaching for something or manipulating an object)
• Cognitive (mind off the task of driving)

Of course, texting or using a cell phone involves all three. Eating, applying make-up, arguing and working on-board features like the stereo and navigation system are all very real distractions. You may be interested to know that hands-free cell calls are not substantially safer than using a handheld phone. Any time you glance away from the road (like looking at a text or incoming phone call) your eyes are off task for at least 5 seconds. At 55 miles per hour/90 kph, you will cover the length of a football field in that time. Would you ever consent to strapping on a blindfold and driving off down the road for that distance?

So what do you do? First, accept the fact that you are not part of the 2% of all the people on the planet who can truly multi-task (if you are one of the lucky ones you would know by now because your performance does not degrade no matter how many additional tasks are added). Next, don’t EVER drive distracted. Incoming text: it will wait for later. Juicy hamburger: eat it in the parking lot. No exceptions, ever. And don’t accept anything less from drivers of vehicles in which you are a passenger.

Another way to avoid distractions is to keep on top of scheduled maintenance and necessary repairs so that your vehicle itself doesn’t become a distraction. We can help you with that.

Give us a call.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Richard Petty once told AutoNetTV, “You've gotta have good brakes. If you've got good brakes you can keep yourself out of a lotta trouble.”

That's why a regular brake inspection is on every Chesapeake driver's maintenance schedule. An inspection by your service advisor at West Service Center will check your brake system and let you know if there are any problems.

Of course, if you're having trouble with your brakes, get your car into West Service Center in Chesapeake right away. Here are some symptoms for Chesapeake drivers to watch for:

• Low or spongy brake pedal
• Hard brake pedal
• A brake warning light that stays on
• Constantly squealing or grinding brakes
• Vibrations or clunking sounds when you apply your brakes

If you are experiencing any of these, it's time to get your brakes checked. Talk to your friendly and knowledgeable service advisor at West Service Center .

There are two types of brakes: disc and drum. Disc brakes have a rotor that's attached to the axle. Calipers straddle the rotor, kind of like the brakes on a bicycle.

Drum brakes are most common on back wheels. Both types have pads or shoes that press against the brakes and slow the vehicle. Brake pads and shoes are made out of very tough material to withstand the heat and force generated when stopping your vehicle. Eventually, they wear out with use and become too thin and need to be replaced at West Service Center. 

If the brake pads wear away completely, you can damage the rotors. The calipers can grind grooves in the rotor. Then the rotor must either be resurfaced or replaced. That's not only expensive but also dangerous because your vehicle won't stop as quickly. Sometimes rotors warp or crack and must be replaced.

A brake service at West Service Center will also include a check of your brake fluid. When the brakes are applied, the pressure in the fluid activates the brake pads or shoes. Not enough fluid means not enough pressure to brake properly. Also, water builds up in the brake fluid over time, which leads to corrosion, leaks and brake damage, and with hard use, the brakes could severely fade or even fail. Chesapeake  drivers should change the brake fluid when their  vehicle manufacturer recommends to avoid these problems.

Come in to West Service Center for an brake inspection before damage occurs. You can call ahead for an appointment by calling 757-487-4420.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

The price of gas and the uncertain economy are both causing Virginia residents to review their finances. More and more Chesapeake drivers are opting to keep their vehicles longer and put off purchasing a newer car. It is estimated that two-thirds of the vehicles on the roads of North America today have over 75,000 miles/120,000 km on them. And the average age of vehicles is now over eleven years. That translates to some car care issues that many Chesapeake men and women haven't dealt with in the past.

Older vehicles simply have different maintenance requirements than newer ones. Learning those requirements presents a challenge for people in Chesapeake because many owner's manuals only publish maintenance schedules up to 60,000 or 90,000 miles (96,000 or 145,000 km). Vehicle owners have to keep good records and be more involved in planning preventive maintenance if they want to keep their vehicles on the road. First of all, any service in your owner's manual that comes with a recommended mileage interval should be continued at that interval.

For example, if it is recommended that you change your oil every 5,000 miles/8,000 km, you should continue to change your oil every 5,000 miles/8,000 km. The owner of an older vehicle has to recognize that his engine is operating under higher stress than a new one. It's just starting to show its age. So many experts suggest that the “severe service schedule” should be followed once a vehicle has racked up some serious road distance. On this schedule, the mileage interval for many services is shortened or should be performed more often. Check with your service advisor at West Service Center.

Chesapeake drivers who own older vehicles should also be careful not to neglect or postpone oil changes. A full-service oil change is more critical for an older vehicle than for a new one. Older engines have had a lot of time to build up sludge in their oil compartment, so changing the oil at regular intervals is a must. Skipping an oil change compounds the sludge problem. With a full-service oil change, the vehicle's fluids are also checked and topped off. Your service advisor at West Service Center will also let you know if these fluids need to be replaced. Older vehicles have older seals and gaskets, which often develop tiny leaks. Regularly checking fluids will compensate for these leaks and offer a heads-up about any serious ones. So, again, it is important to stay on schedule and not skip or procrastinate a fluid check.

Older seals and gaskets begin to dry out and show their age by becoming brittle. High-mileage formulation oils and fluids can help extend the lives of these gaskets and seals. These products contain additives that recondition seals and gaskets and keep them from leaking. High-mileage formulas cost more than standard products, but in the long run they can pay for themselves by preventing more costly repair bills.

If a vehicle is getting on in years or mileage, its parts are as well. High-mileage car maintenance requires necessary repairs and replacements. Timing belts, radiator hoses, parts of the suspension system, anti-lock brakes, air bags, water pumps, alternators and batteries will not last forever and will wear out in higher-mileage vehicles. They need to be inspected regularly by your friendly and knowledgeable West Service Center service advisor and replaced as necessary.

But don't go running for the new car lot just yet. These repairs may sound like a lot, but in total, they're still cheaper for Chesapeake drivers than new car payments. And if you stay on top of them and budget for them, they aren't as burdensome as it may appear.

If you plan on driving your vehicle into its high-mileage years, there are two relationships you need to develop. The first is with your Chesapeake service center. West Service Center can offer you invaluable auto advice and help you develop a service plan that is right for you and your vehicle. Second, you need to develop a relationship with your vehicle itself. You don't need to name it, but you should become familiar with its noises and idiosyncrasies. Pay attention to changes in its habits such as new or unusual sounds, smells, vibrations, etc. Taking note of such things and sharing them with your service advisor can help stave off a lot of big-ticket repair issues.

As we get older, keeping up with a diet and exercise plan becomes more and more critical to maintaining good health. It's the same with our vehicles. A preventive maintenance plan and smart vehicle care will keep them on the road and keep them safe for a good many years to come. 

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com