Chesapeake Auto Repair

There are a number of factors that contribute to the high nighttime accident rate in the Chesapeake area, things like drowsy driving and a higher rate of impaired driving. Without a doubt, visibility is a major contributor. Let's focus on visibility…

It's said that 90 percent of our driving decisions are based on what we see. Nighttime driving has the effect of reducing 20/20 vision to the equivalent of 20/50 vision. What you could clearly see at 50 feet in daylight can't be seen until you are just 20 feet away at night.

Too make sure your headlights are giving you the greatest visibility, visit us at West Service Center, located at 904 Cavalier Blvd, Chesapeake, Virginia 23323. Please give us a call to make an appointment: 757-487-4420.

Accident avoidance is dependent on reaction time. Reaction time deteriorates measurably in low light conditions. One thing we can do to improve visibility is to make sure our headlights are as bright as they can possibly be.

Headlamps dim over time. They dim so gradually that you may not notice it. Many experts suggest replacing your standard or halogen headlamps once a year.

If your vehicle has standard headlamps, consider upgrading to halogen lamps. They make a big difference. And there are upgrades available within the halogen category as well. This once-a-year expense is very modest compared to the safety benefits.

Some vehicles come with high intensity discharge – or HID – headlamps. These lamps should last for the life of your vehicle. They are very bright and are clearly the best option for nighttime driving. Depending on your vehicle, you may be able to upgrade to HID headlamps. Talk with your Chesapeake area service advisor at West Service Center about options for your car.

Another startling fact is that 90 percent of vehicles on the road have dirty or yellowed headlight covers. Dirty is easy to fix. Just run the window washer over the headlight cover when you stop for gas. Get those bugs and dirt off the cover.

Now plastic headlight covers can yellow or become hazy over time. They can be restored to clarity with a special polishing process. Our pros at West Service Center can help you with this service.

It's also vital to keep your windshield clean and streak free when driving at night. Make sure you have plenty of washer fluid and that your windshield wipers are in good working order.

We recommend replacing wiper blades twice a year – in the spring and fall. Fall is also a good time to replace headlamps so you'll be ready for those long winter nights.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

A lot of fuel is wasted in the Chesapeake area by dirty fuel delivery systems in vehicles.

Let's start at the tank. The gas tank gathers dirt, rust and sediment over the years. That's why there's a fuel filter to clean the fuel after it leaves the tank. A dirty filter will rob the engine of the clean gas it needs to run efficiently.

The fuel intake components get coated with gum and varnish over time. This results in fuel being delivered inefficiently and some of that gunk getting into the engine. A fuel system service at West Service Center will leave your intake components as clean as a whistle.

The big fuel thief is dirty fuel injectors. They deliver fuel to the engine at a specified pressure and in a particular spray pattern. When they're clogged, the fuel doesn't get atomized the way it's supposed to and doesn't get burned as efficiently.

See your owner's manual or ask your Chesapeake service advisor at West Service Center when a fuel system cleaning is recommended.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

The exhaust system on a vehicle is more complex than most Chesapeake residents realize. It contains everything from old-fashioned pipes and clamps to sophisticated computers and sensors. All Virginia folks know a properly functioning exhaust system is good for the environment, but sometimes we forget that a damaged exhaust system can be deadly. That's why preventive maintenance on your exhaust system is so important. We can help you with that at West Service Center in Chesapeake.

The exhaust manifold is the first component in your exhaust system. The manifold is attached to the engine. It collects the gases that are produced by the engine and directs them into the exhaust pipes. At this point, these gases are both hot and chemically dangerous.

One of the gases produced in your engine is carbon monoxide. This gas is colorless and odorless. Breathing it can cause headaches, dizziness, nausea and drowsiness. Continue breathing it and you will die.

To keep this gas and others from entering your vehicle passenger compartment, the connections from the manifold to the engine and from the manifold to the exhaust pipes are sealed with gaskets. These connections should be routinely inspected at West Service Center for cracks and to check if they have come loose.

The exhaust pipes can also get damaged, allowing dangerous gases to leak into your passenger compartment. These pipes can rust or be dented or broken by rocks and other roadway debris, so they need to be inspected regularly.

The catalytic converter is the next component in your vehicle exhaust system. You can breathe a sigh of relief now, because this is where the dangerous engine gases are converted into carbon dioxide and water, greatly reducing the amount of harmful emissions in your exhaust. You'll also be happy to know that your catalytic converter doesn't require maintenance. However, it will wear out. If you fail an emissions inspection because of a faulty catalytic converter, you need to replace it.

The muffler's job is far less critical, but far more noticeable, than the catalytic converter's. It dampens or absorbs the noise from the engine. Most Chesapeake residents don't realize that we can actually customize the noise our car makes with a custom muffler. You can upgrade to a muffler that will make your car sleuth-quiet, or you can advertise your presence in Chesapeake with a sassy rumble.

Mufflers can also rust or be damaged by road debris. But just because their main function is to dampen out engine noise doesn't mean they can be ignored. If your muffler is leaking, you need to get it replaced quickly. Exhaust fumes need to exit through your tailpipe, not your muffler.

The exhaust pipe contains at least one oxygen sensor. The sensor monitors the oxygen content of the exhaust, which allows it to adjust the fuel-to-air ratio in the engine. This keeps your vehicle engine running smoothly and maintains good fuel economy. So, besides keeping you and the environment healthy, a well-maintained exhaust system also keeps your vehicle healthy. The tailpipe itself can rust or get damaged by road debris, so it needs a quick inspection once in a while, too.

The whole exhaust system is mounted on the vehicle with clamps and hangers. These clamps and hangers can come loose, rust or get dinged up by road debris. Remember that the gases in your exhaust system are hot, so the exhaust system itself gets hot. The clamps and hangers keep the exhaust system attached to the vehicle, but they also prevent the heated components from touching things they shouldn't. If you don't inspect and replace broken, loose or damaged clamps, you may end up with melted wires, hoses or lines. And that can spell some expensive repairs.

You should schedule an exhaust system inspection as recommended in your vehicle owner's manual. Because this system is critical to your health and the health of your car, and because of its sophistication and complexity, you need to have the work done at a qualified service center such as West Service Center in Chesapeake.

Maintaining your emissions and exhaust system is not just good auto advice: it's good health advice for all Chesapeake residents and their families.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

A recent report stated that over 80 percent of the vehicles on our Chesapeake, Virginia, roads have one or more service or repair that's needed but hasn't been taken care of. Now that's a lot of undone service. That translates into something over 160 million vehicles in North America alone. Some of the neglected items are minor. Others are serious safety concerns.

There are several reasons we hesitate to take care of recommended services, especially services that our Chesapeake automotive advisor recommends when we're in for something else, like an oil change.

The first issue boils down to comfort with car care. We don't always feel we know enough to make good decisions. Some of that can be attributed to the fact that vehicles are so reliable these days. They almost become an appliance. Of course you love your vehicle, but if you don't have to worry about it breaking down all the time, you're not forced to think as much about preventive maintenance.

Perhaps your dad knew a lot about cars and always made sure they were taken care of. He was very comfortable dealing with his local Chesapeake service center. People who don't know as much about cars hesitate to ask questions because they don't want to look ignorant.

It's human nature. But there's so much to know in this world, and we can't all be experts in everything. So we specialize. It's very important to ask questions of any specialist, whether it's your doctor, financial advisor or your automotive technician in Chesapeake, Virginia.

Your service advisor at West Service Center wants to answer your questions. We want you to understand the recommendation and why it needs to be done.

That brings us to the next issue; people say that they don't always know if they really need the service or if they are just being sold something.

At the heart, it speaks to trust. Do you trust your Chesapeake service center and your service advisor? Trust has to be earned, and that takes time and experience. But you can shortcut the process when you realize that most of the recommendations are based on manufacturer's maintenance schedules.

In other words, "You don't have to trust me, you can trust your owner's manual."

Your Chesapeake service center has computer databases that contain the manufacturer's recommendations for almost all vehicles, so they don't need to rummage through your glove box to look for your owner's manual to know what to do.

Basically, the engineers who designed the car say, "Here's when you need to have it serviced." That's who makes the recommendation, not the technician. He's just reminding you.

Now you do need to trust your Chesapeake technician's experience and judgment from time to time. When he inspects your vehicle, he may find problems or concerns. He will explain things so that you can prioritize the concerns and make a good decision about whether or not to have something done.

That brings us to the third issue; money. Often the concern is about spending the money to take care of a recommended service. Our money has many places it needs to go. And we have another list of places we want it to go. Auto maintenance isn't usually on either of those lists.

Look, everyone who works at West Service Center has a family budget, too. They can relate. Maybe a little look behind the scenes would be helpful.

Service centers like West Service Center invest heavily in training, diagnostic equipment and tools so that they can make repairs and perform services as efficiently as possible. And like any other business, they have labor costs, insurance, rent, utilities, shop and office supplies, taxes and so on.

We work hard to make sure that we diagnose the problem correctly and fix it right the first time. That's the only way we can maintain our reputation and remain in business. If we're not satisfying our customers and providing a good value, you won't come back and the service center won't be around for long.

When there is a real budget concern, your West Service Center service advisor can help you prioritize the work that needs to be done and come up with a plan for taking care of it that works within your budget.

Let's say you have a serious problem with your brakes. That's a safety concern, so a technician can't ethically say, well, let's put that off for a couple of months. What they can do is take care of the brakes now and address the cabin air filter or transmission service next month.

Ask us for more details.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com