Monthly Archives: January 2013

How to Know When to Change Your Oil at West Service Center

Today in the West Service Center auto care blog, we're going to talk to Chesapeake drivers about oil change intervals. It seems that as engine technology advances, oil change intervals become longer for West Service Center customers. For example, recently four of the world's largest vehicle manufacturer's shortened the published intervals for several of their engine models. They originally published intervals that extended out to a much as 8,000 miles (13,000 kilometers).

In real world Chesapeake driving, the oil started to sludge up before the recommended change interval. Oil sludge is a thick jelly-like substance: quite literally petroleum jelly – like Vaseline. This goop was clogging vehicle small engine passages so the oil wouldn't flow to some parts of the engine. This resulted in engine damage. We see it too often at West Service Center in Chesapeake.

The vehicle manufacturers began to offer an extended warranty to cover sludge damage. But there was a catch: the vehicle owner had to follow a new, lower service interval and provide proof of oil changes in order to make a warranty claim.

So here's the bottom line for Chesapeake vehicle owners: with longer oil change intervals, it's essential to follow them closely. Back in the day of 3 months or 3,000 miles (5,000 kilometers), if you went an extra month or an extra thousand miles or couple of thousand kilometers, your oil was still fresh enough that it didn't have time to build up much sludge.

But if your recommended interval is 6,500 miles (10,000 kilometers) and you go over another thousand miles or couple of thousands of kilometers, you're getting into heavy sludge territory. You absolutely need to follow mileage intervals very closely. And don't forget your severe service schedule. If you do a lot of stop and go driving in Virginia, short trips, drive in dusty or polluted Chesapeake conditions, hot or cold weather  or haul heavy loads, you're driving in severe service conditions. Your West Service Center service advisor can help you determine which schedule to follow.

So check your vehicle owner's manual or talk with your West Service Center service advisor about where and how you drive in Chesapeake. Should you change your oil closer to the regular schedule, or the severe service schedule? You need to make the call.

Let me give you an example of this. Some newer vehicles have an oil change indicator. It has a sophisticated computer algorithm that tracks number of cold starts, engine temperature, RPMs, mileage and many more variables to come up with a recommendation for when to change the oil.

Depending on driving conditions, the indicator in one test vehicle came on at anywhere from 2,500 miles (4,000 km) to almost 7,000 miles (11,000 km). It's typically just over 4,000 miles (6,500 km). Sometimes our driving is easy on the vehicle – like a long road trip. Sometimes, our driving is hard on it – like towing a heavy trailer or a lot of around town driving. But, usually, it's a combination of both.

Once again, it's up to you to make the call as to when to change your oil at West Service Center to protect your vehicle engine. Another place where Virginia drivers can go wrong is with the type of oil they use. More and more new cars are coming to Chesapeake owners filled with synthetic oil. Without going into a lot of detail right now, let's just say that synthetic oil lasts longer and is very resistant to oil sludge.

But it also costs quite a bit more, so some people are tempted to use conventional oil for their oil changes. Now, it's always best to use the oil recommended by your vehicle manufacturer. Check your owner's manual see if a conventional oil alternative is allowed.

But getting back to the problem, if your vehicle came from the factory with synthetic oil, the recommended oil change interval is for synthetic oil. If you use conventional oil, you can't use the synthetic interval. You need to shorten it.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Fluids

Following Recommended Intervals for Your vehicle

If you're reading this article in Chesapeake, Virginia, then you probably care about your vehicle and how it runs. Even though you care, there is still that moment of dread when your professional service advisor at West Service Center tells you the manufacturer recommends some additional service. Your heart beats a little faster, your blood pressure rises. You worry about spending more money than you had planned. And you worry that if you say "no," you might be harming your vehicle or risking your family's safety.

At the risk of sounding like your dad, you really should have done your homework. Service recommendations are in your owner's manual. But it is not like you want to keep your vehicle auto maintenance schedule on your nightstand for bedtime reading.

Vehicles are complicated machines and it takes some effort for Chesapeake residents to keep them running well. That is why they have maintenance schedules that explain how to keep your vehicle performing efficiently and prevent breakdowns. In a typical owner's manual you'll find: oil change, brake fluid and pad change, coolant system service, transmission service, battery electrolyte levels, cables and terminals, tire pressure and wear, CV boots, cabin air filter, air conditioning, heater, fuel filter, air filter, belts and hoses, power steering fluid, differential service, fuel system cleaning and wheel alignment. And then there are mechanical service requirements like timing belt changes, valve adjustment, steering function, engine and exhaust leaks - yeah, it is a really long list!

Fortunately, this isn't a test: Chesapeake residents don't need to have it memorized. Your friendly advisor at West Service Center has access to your manufacturer's recommendations. Don't be surprised when your service advisor at West Service Center reminds you something is due. Your manufacturer has taken great care in putting together your maintenance schedule. Let West Service Center help you stay on top of maintenance. You can expect them to suggest recommended services and tell you what problems they find under the hood. We'll also explain how urgent these services are so you can work them into your budget.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Maintenance

Air Conditioning Maintenance at West Service Center in Chesapeake


Warm weather or cold, Chesapeake drivers still need to think about their vehicle's air conditioning. Most Chesapeake people don't service their air conditioning until after it fails. At West Service Center, we can advise you on your vehicle manufacturers preventive maintenance schedules for air conditioning service, just as we do for transmission service, oil changes and so on.

Maintaining your air conditioning system means that you always have enough refrigerant to properly do the job. Small leaks in the vehicle's air conditioning system allow the refrigerant to escape and the system can't cool the air as well. We see that a lot at West Service Center in Chesapeake.

The refrigerant also contains oil that lubricates air conditioning components and keeps the seals resilient. Low refrigerant and lubricating oil means that the air conditioning parts will wear out prematurely, and all Chesapeake vehicle owners know that air conditioning repairs can be costly. At West Service Center, we recommended that the air conditioner be run regularly, even during winter months, to keep the parts and seals lubricated.

Chesapeake drivers need to be aware that there's one more thing that isn't directly related to air conditioning service but does impact the quality of the air in your vehicle. And that's your cabin air filter. This filter cleans dust, pollen, pollution and other impurities in the air that come from the heater and air conditioner. The cabin air filter needs to be replaced when it's dirty. If you don't, it'll start to smell. Not all vehicles have one, so ask your West Service Center service advisor to check your cabin air filter at the same time they're doing your air conditioning service.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Air Conditioning

Battery Replacement at West Service Center in Chesapeake

Hello, welcome to West Service Center. Today's focus is batteries. It seems like everything in Chesapeake runs on batteries. Of course, the batteries we're most concerned with here at West Service Center are those in our customer's vehicles. Just like the batteries in our smoke detectors or TV remote, drive they wear out and need to be replaced . This can be thought of as the power output used to start a cold vehicle engine. The number of cold cranking amps you need depends on your vehicle and where you live in Virginia, specifically how cold it is. (Many Chesapeake drivers have first-hand experience trying to start their car on a cold winter morning.) The two factors are that the colder your vehicle's engine is, the more power it takes to turn the engine over to get it started. It has all that cold, sluggish oil to contend with.

The other factor is that the chemical reaction in the battery that creates electrical energy is less efficient when the temperature dips. Let's say it's 80 degrees Fahrenheit (27 degrees C) in Chesapeake. At that temperature, 100% of the battery's power is available. At freezing, only 65% of battery power is available, but it requires 155% as much power to start the engine as it did at 80 degrees F (27 degrees C).

As you can see, the colder it gets, more power is needed, but the available power drops.

So if you live where it's cold in Virginia, you need a battery with more cold cranking amps than you do where it's moderate or hot. The battery that originally came with your vehicle was based on averages. At West Service Center, we like to remind Chesapeake drivers that they should always get at least as many cold cranking amps as their vehicle manufacturer recommends but may want to upgrade if they live where it gets real cold.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

 

Categories:

Battery

West Service Center Maintenance Tips: The Belt Goes On

drive All Chesapeake service advisors know that without the alternator, the battery will go dead in a few miles.

The serpentine belt may also run the pumps for both the power steering and power brakes. And on many vehicles, the serpentine belt powers the water pump. The water pump circulates coolant through the engine to keep it within normal operating temperatures. (On some vehicles, the water pump is powered by the timing belt instead of the serpentine belt.)

So you can see the serpentine belt does a lot of work. And it if breaks, it affects a lot of systems. That's why your vehicle manufacturer and your service advisor at West Service Center have recommended that it be changed every so often so that it doesn't fail.

Your friendly and knowledgeable West Service Center service advisor can perform a visual inspection of the belt to see if it has any cracks that signal the belt could fail soon and will measure the amount of belt material to make sure there is enough.

Your serpentine belt works in tandem with a spring loaded pulley attached to the engine called the tensioner pulley. Its job is to make sure there's a constant tension on the serpentine belt so that it doesn't slip. The spring can become worn and no longer provide the necessary pressure to keep the belt tight. At West Service Center in Chesapeake, we recommend that the tensioner be replaced at the same time as the serpentine belt.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Maintenance
904 Cavalier Blvd Chesapeake, VA, 23323 (757) 487-4420
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