Chesapeake Auto Repair

Imagine waking up one morning with a stomach ache. You pick up the phone, call the doctor’s office and say, “I’ve got a really bad tummy ache. How much will it cost to make me feel better?” Of course you wouldn’t do that. You know that there could be a lot of reasons for your symptoms and that the doctor will have to examine you, ask some questions and probably run some tests before she can tell you what’s wrong and give you treatment options.

This same scenario plays out every day at Virginia auto repair facilities. When the cause of the concern isn’t obvious, the car will need to undergo a diagnostic examination. The typical car has about 30,000 parts, including several networked computers and miles of wiring. Finding exactly what is wrong can be very complicated and take some time. The most experienced technicians at West Service Center in Chesapeake are the ones who tackle the difficult diagnostic jobs. Once they have determined the cause of the trouble, they can work out the plan for how to fix it and tell you how much it will cost.

When you think about it this way, it makes perfect sense that, 1) the West Service Center service advisor cannot provide an estimate before the diagnosis is done, and 2) there is a charge for auto diagnostic services in Chesapeake. You expect to pay for an office visit to the doctor and for any necessary tests before you can be presented with your treatment options and costs; same goes for your vehicle.

We know it can be frustrating for Chesapeake drivers when something is wrong with your car and you aren’t sure what is going to be involved in getting it fixed. We are passionate about helping you through the process, communicating with you at each step along the way. We have highly trained diagnostic technicians and technologically-advanced diagnostic equipment to uncover the cause of your trouble. We use quality replacement parts to help make sure you stay on the road after the repair is done. That’s our prescription for automotive peace of mind.

Give us a call.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

When people in Chesapeake talk about vehicle safety, they think of tires and brakes. But do we think about our windshields? Isn't the ability to see a prime safety factor when it comes to driving around Virginia? Yet we often don't even notice our windshields until we can't see through them or our wiper blades fail.

It's estimated that around 46 million people are driving with wipers that won't keep their windshields clear during a storm — that's 46 million people with impaired vision during a storm. For safety's sake, Chesapeake drivers need to change the way they think about wiper blades. Most of us, 78% in fact, only change our wiper blades after they fail. In other words, we don't get new ones until the old ones become a safety hazard. Instead, we need to make wiper blades part of our preventive maintenance routine.

Wiper blades should be changed twice a year, in the spring and in the fall. In Virginia areas that experience harsh winter weather, special blades are available that prevent ice and snow from collecting on the wiper. Ask your friendly and knowledgeable service advisor at West Service Center about wiper blades that repel ice and snow.

No matter what blades you use on your vehicle in the winter, don't expect them to clear the ice and snow from your windshield after your vehicle has been parked for a while. Using your wipers will shred your blades and may even damage your wiper motor. And don't drive on Chesapeake roads with a frosted windshield. That's a serious safety hazard. It can cause accidents, and you could be held liable.

Wiper blades are subjected to harsh conditions in Virginia. They're out in the Chesapeake sun and in the cold. Over time, they become hard and brittle and lose their flexibility. Then they start to tear. Without flexibility, wipers just can't clear a windshield of water or snow. And torn wipers can actually scratch your windshield. Then the entire windshield has to be replaced — along with the wiper blades. It's a prime example of how preventive maintenance could have saved you repair bill.

Chesapeake drivers can purchase new wiper blades at West Service Center or at any Chesapeake auto parts store. They cost about the same. But at West Service Center we'll also throw in the installation.

Once you have good wipers installed, don't forget to top off your windshield washer fluid. If you take your vehicle in for a full-service oil change at West Service Center in Chesapeake, your washer fluid will get topped off then. But it's good auto advice to purchase a jug of washer fluid to keep at home — just in case. And pack it in the car when you go on long trips.

While we're on the subject, West Service Center advises Chesapeake drivers to always fill their washer fluid reservoir with windshield washer fluid. Don't ever use water. Water can freeze in the reservoir, which can damage it. It can also freeze onto your windshield. Besides, plain water just can't get a windshield clean. Think about it. Do you use plain water to clean your bathroom mirrors? And a bathroom mirror doesn't get exposed to anything near the gunk that can end up on your windshield. Windshield washer fluid was designed to do one thing — to clean windshields. Let it do its job.

A clean windshield is not just good vehicle care for Chesapeake drivers — it's also a safety feature. Let's keep it that way.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Most Chesapeake folks occasionally have days when they've got a bunch of errands to run. Yesterday was my day off and I needed to fill the gas tank, pick up some groceries at my Chesapeake market, swing by the ATM and get the kids from school. I could have made four trips . . . but that would have been totally inefficient. Instead I got unusually organized and planned my stops. I hit the ATM first and got gas next. Then I went to the supermarket and picked up the kids on the way home. I was proud of my wise use of time and money.

What does this have to do with your car? Well, back in the day, each of your engine's accessories, like the alternator and air conditioner, were powered by separate belts. A vehicle might have five or six belts. These days, vehicles have a single belt to run all the accessories. It's called the serpentine belt. A pulley attached to the vehicle engine's crank provides the power to turn the serpentine belt. On the engine in the video, the first accessory in line is the power steering pump, which makes it easier to steer your vehicle.

Next comes the alternator which powers the vehicle's electrical system and charges the battery. Then the air conditioning compressor. This helps make cold air to keep you comfortable all summer long in Chesapeake. Finally, we come to the belt tensioner. Its job is to apply pressure on the belt to keep it tight. Then, back home to the crank.

This is a pretty typical setup, but it can vary somewhat. In some vehicles the water pump or radiator fan or the power brakes are also run by the serpentine belt. Some even have two serpentine belts. No matter how your engine is laid out, you're not going far without a serpentine belt. Your vehicle manufacturer has a recommended interval for replacing your belt and your West Service Center service technician can inspect it for damage or wear.

Several years ago, manufacturers started making serpentine belts out of a new material. It's much more durable, but it's harder to tell when the belt needs to be replaced. The old style belts would crack and chunks would fall off so you could easily see when you needed a new one.

On the new style belts, if the ribs wear too deep, it's time to replace. Your West Service Center technician uses a simple gauge to tell when the belt is worn.

A worn belt stresses your vehicle engine's expensive accessories and causes them to wear prematurely. So, change your serpentine belt and belt tensioner according to your manufacturer's recommendations to extend the life of your accessories and to prevent future breakdowns.

Give us a call.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Higher Chesapeake fuel prices aren't going away any time soon. That's not good news for our wallets. A lot of Chesapeake drivers are trying to find ways to cut down on fuel consumption and hang on to some of their hard-earned money.

North Americans drive billions of miles less during months of high fuel prices. That's right, billions. Of course Virginia vehicle owners can't stop driving altogether, so we still need to find other ways to cut fuel bills.

Preventive maintenance at West Service Center in Chesapeake and good vehicle care can actually pay for themselves by lowering our fuel consumption. Here's a real-life example of how that can work.

A family planned a four-day camping trip. Before leaving, they took their SUV into West Service Center for an oil change. They flushed the cooling system, serviced all three differentials and cleaned the fuel system. They replaced the PCV valve and breather element. Then they checked the tires to ensure they had enough air.

This was several hundred dollars in maintenance and repair. You may be thinking how the family could possibly recoup the cost in gas and save money. First of all, the repairs all needed to be done anyway. Even if the costs aren't recouped, many of them will pay for themselves by preventing even more costly repairs later. Also, the family had planned and budgeted for the routine maintenance, so it didn't cut into their trip allowance.

The SUV pulled a one-ton trailer and hauled everything the family needed on their camping trip. At the end of the trip, the owner was surprised to learn the SUV had actually gotten better gas mileage than it ever had before—even with that heavy load. The repairs and maintenance at West Service Center had improved the gas mileage by 25%! The family saved $48.00 in gas on their four-day trip. And they are continuing to reap rewards from the improved mileage.

So what can you do to save fuel? First, stay caught up on routine maintenance at West Service Center. Almost every maintenance item listed in your owner's manual will maintain or improve your fuel economy. Second, take your vehicle into West Service Center for scheduled tune-ups. And third, take care of needed repairs. You may be surprised at how much you save at the pump and probably with the improved vehicle performance as well.

If your Check Engine light is on, find out why and take care of it. Some of the problems that set off that warning light can seriously reduce fuel efficiency.

As you schedule preventive maintenance, don't forget your tires. Proper tire pressure and wheel alignment are both essential to good fuel economy.

Here's some more auto advice about some simple things you can do to improve fuel economy, beyond maintenance and repairs:

Dump the junk. More weight in your car equals more fuel. You'd be surprised how much stuff people carry around in their cars. That adds up to a lot of extra fuel. One hundred pounds of extra stuff in your vehicle can add up to the loss of one mile per gallon of fuel.

Get the lead out. No, don't speed up, slow down. Get the lead out of your right foot. The single biggest drain for most Chesapeake vehicles is speeding or sudden accelerations. Slow down and go easy on turns and lane changes, and don't treat every stoplight and stop sign like a green flag. These small changes can add up to quite a bit of change in your pockets.

We haven't mentioned the pills you can drop in your gas tank or special devices you can hook on your fuel line in order to increase fuel efficiency. There's a simple reason for that: they don't exist. There may be some truth behind some of these claims, but most of them are full-out scams. And if any of these things do actually help, it's not nearly as much as the things we've listed here.

Be smart. Your vehicle and your wallet will thank you for it.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com