Monthly Archives: December 2018

New School: Automotive West Service Center Technician Training

Chesapeake consumers are demanding. We want a safe, reliable vehicle that handles well and is comfortable to ride in. Oh, and we want good fuel economy, too. We also want vehicle repairs that are cheap, fast and easy. Unfortunately, one usually comes at the cost of the other.

Today's vehicles have made significant improvements in reliability and performance over the last few decades. They also deliver more power to Chesapeake drivers more efficiently than ever before. For example, some of today's 4-cylinder engines are equal to yesterday's V-8's. Our vehicles also offer an amazing range of features that make them more comfortable and convenient than ever before.

But all of that improvement has come at a price for Chesapeake vehicle owners. Our vehicles are more complicated and difficult to repair than ever before. They have numerous mechanical and electrical systems. Fuel systems are so complex they have to be run by a computer. Our vehicles are covered with sensors and high-tech electronic equipment. Our dashboards rival the control panel of the first manned space flight.

With all that complicated equipment, it's no wonder we call mechanics service technicians these days. You can't learn to repair vehicles in the backyard with your dad anymore. Today's West Service Center technicians have to go to school. School may come in the form of classroom instruction, online courses or both. Technicians are also trained on-site at the Chesapeake service centers where they work (including West Service Center) to keep them abreast of constant improvements in vehicle engineering, diagnostic equipment and repair techniques.

Today's technicians need to be certified to work on our vehicles. They can earn a variety of certifications in Virginia, but the highest of these is Master Technician. It's like a graduate degree in auto repair.

Vehicle repair at West Service Center in Chesapeake requires more than just training and certification, though. It also takes information and creative thought. Chesapeake area auto service centers subscribe to data services, technical libraries and online repair communities in order to get the information they need to: work on various makes and models of vehicles, get recommended maintenance schedules, learn about non-standard features and locate hard-to-find parts in an unusual engine. They also use this information to help diagnose rare or difficult vehicle problems. Many auto repair problems also require a bit of creative thinking for the team at West Service Center to solve. Chesapeake service technicians at West Service Center act much like doctors in these situations. They're given a set of symptoms, and they have to come up with a diagnosis and treatment that will fix the problem. This process becomes as much of an art as it is a science.

A proper diagnosis, even by a highly qualified technician, can take time. And a technician's time is going to cost us. It's just the price of progress.

Of course, the best vehicle care for Chesapeake vehicle owners is planned preventive auto maintenance. This is also the least costly way to keep your vehicle in good repair. Regular inspections and replacement of worn parts will prevent most repairs from ever being needed in the first place.

And with the amazing complexity of today's automobiles, isn't it good to know there's someone out there with the knowledge, training and skill to give us good auto advice? Whether we need preventive maintenance or repairs, the team of automotive professionals at West Service Center can help us keep our vehicles on the road. We just can't do it on our own anymore.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Maintenance

Clean Fuel ? Clean Performance for Chesapeake Drivers

Fuel filters clean the dirt, dust and debris out of your fuel. Both gasoline and diesel-powered engines have them. The fuel filter is located in the fuel line between the fuel tank and the vehicle engine.

Chesapeake auto owners don't need to filter their fuel because it has lots of grit in it; they need to filter it because it has some grit it in. Any dirt is bad for your engine. The cleaner the fuel, the better your vehicle engine will run.

Over time, the small amounts of rust, dirt and contaminants in your fuel settle out inside the fuel tank. After about five years, this can amount to a quite a bit of sediment. This means that as your vehicle ages, your fuel filter has to work harder to screen your fuel: more sediment in your tank means more potential for grit in your fuel.

The harder your fuel filter works, the more often it needs to be replaced. Check with your owner's manual to find out how often it should be serviced and how long you can expect it to last. Chesapeake drivers should change it before it becomes clogged. Your friendly and knowledgeable West Service Center service advisor can help you with recommended fuel filter replacement schedules.

Good vehicle care means following recommended schedules for preventive maintenance, including changing your fuel filters. Take the auto advice offered in every owner's manual and have your vehicle regularly inspected at West Service Center. It may save Chesapeake auto owners money by preventing costly repairs, but it will also repay them in improved safety and peace of mind.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Fuel System

Brake Service at West Service Center in Chesapeake

Brakes really aren't optional equipment for Chesapeake drivers' vehicles. And taking care of them isn't optional either.

A regular brake inspection is on every Virginia driver's vehicle maintenance schedule. At West Service Center, our team will check your brake system and let you know if there are any problems. Of course, if you're having trouble with your brakes, get your car into your Chesapeake service center right away. And watch out for these problems:

  • Low or spongy brake pedal
  • Hard brake pedal
  • A brake warning light that stays on
  • Constantly squealing or grinding brakes
  • Vibrations or clunking sounds when you apply your brakes

There are two types of brakes: disc and drum. Disc brakes have a rotor that's attached to the axle. Calipers straddle the rotor, kind of like the brakes on a bicycle. Drum brakes are more common on back wheels. Pads, called shoes, push against the inside of the drum to slow the vehicle.

There are several things that need to be serviced on the brake system. First, the brake pads and shoes wear out with use and become too thin to really help. If the brake pads wear away completely you can damage the rotors. The calipers can grind grooves in the rotor. Then the rotor must either be resurfaced or replaced, and that can be expensive. But putting it off is dangerous because your vehicle won't stop as quickly. Sometimes rotors warp or crack and must be replaced.

Brake fluid is also important. When the brakes are applied, the pressure in the fluid activates the brake pads or shoes. Not enough fluid, not enough pressure to brake properly. Also, water builds up in the brake fluid over time, which leads to corrosion, leaks and brake damage, and with hard use, the brakes could severely fade or even fail. Chesapeake  drivers should change the brake fluid when their vehicle manufacturer recommends it.

Be sure to properly maintain your brakes because it's a lot cheaper than paying your nearest Chesapeake area body shop after an accident.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Brakes

Improve Fuel Economy with Proper Maintenance at West Service Center in Chesapeake

With Chesapeake gas prices being what they are, many of us in Virginia are driving less and looking into purchasing smaller or more efficient vehicles. Chesapeake area residents who have to drive a lot, have large families or need four-wheel drive are particularly hard hit by the cost of fuel in Virginia. But there are things all Chesapeake drivers can do to save fuel: We can improve our driving habits and stay on top of preventive maintenance at West Service Center. These things make small savings possible, but they can really add up.

Let's start with driving habits. One major gas-eater is jackrabbit starts. A smooth, gradual acceleration uses a lot less fuel. It's also easier on your engine and drivetrain, so you'll prolong their lives as well.

If you drive with one foot on the brake, stop. That creates drag, increasing fuel usage and reducing the useful life of your brakes.

Slowing down can really add up on gas savings over time for Chesapeake drivers. Driving five to ten miles over the speed limit can use up 10 to 15% more gas. The time savings is only a few minutes per hour, so the cost per minute can be rather steep.

A little extra planning can save fuel for vehicle owners  in Chesapeake as well. Leave a little early so you have time to slow down and still arrive on time. Also, plan errands ahead of time and group them as much as possible. Driving shorter distances is a great way to save fuel.

Using your cruise control where safe can save on fuel. Check your owner's manual for guidelines on when cruise control is recommended and when it isn't.

Clean out your trunk. Every ounce in your vehicle translates to a bit more fuel required to drive around Chesapeake.

Many Chesapeake residents let their car warm up during the winter - a major fuel drain. Your engine doesn't benefit; modern engines don't require a warm up to get up and running, although it's best to take it easy on them for the first few miles.

Now that we've gone over a few tips for improving driving habits, let's talk about the maintenance of our vehicle. Good car care at West Service Center in Chesapeake actually pays for itself in fuel savings.

First, if your gas cap is leaking or worn, get a new one.

Second, keep your engine clean. Clogged fuel filters, dirty fuel injectors and plugged PCV valves all cost you in loss of fuel. Replacing them or cleaning them will both improve fuel economy and increase the power you're getting from your engine.

Third, don't ignore your Check Engine light. Problems that cause that light to come on usually affect your fuel efficiency.

Fourth, check your 's owner's manual for service that should be regularly performed on your vehicle, and follow the schedule. Or talk to your friendly service advisor at West Service Center . Oil changes, transmission checks and cooling system service all improve fuel economy if they're done when needed. Low fluids and dirty fluids also create conditions in your vehicle that require more fuel. So routine maintenance is a must to maintain fuel economy and save cash.

Last, keep your tires inflated. Underinflated tires increase your vehicle's friction with the roadway, which increases the energy it takes to move. Keeping your tires properly inflated is great for saving gas as you drive around Chesapeake.

So if the cost of gas in Chesapeake has got you searching the sofa for extra pennies, you might want to start making a few changes in your driving habits and getting your vehicle the service it needs at West Service Center in Chesapeake.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Fuel Economy

Don't Be Fuelish

If you smell gasoline in your vehicle, pay attention to your nose. That's because it has an important message for you.

Newer vehicles should never have a gasoline smell inside. One of the most dangerous conditions can come when your fuel line system has a leak or multiple leaks. Vehicles with fuel injectors are under pressure, meaning a crack or small hole in a fuel line can allow vaporized fuel to escape, sometimes around hot engine parts. Gasoline vapor and hot metal? You see the problem.

One of the most common causes of a gasoline smell inside a vehicle is a fuel tank leak. The gas tank can rot or be punctured by road debris. A West Service Center technician can evaluate the condition of your fuel tank and suggest either repair or replacement.

Fuel injectors can develop small leaks around their seals or O-rings. Those can deteriorate over time as the material they are made of gets old and less flexible. A technician can replace those parts.

Modern vehicles contain something called a charcoal canister. It gathers evaporating gasoline vapors from inside your fuel tank and prevents them from venting out to the atmosphere. If that canister has a leak, you'll smell it. One hint that you have a problem is the Check Engine light may come on.

You may have a leak in your fuel tank vent hose. Or you may be smelling gasoline simply because your gas cap is loose, the cap is faulty or—yes this does happen—your gas cap is missing altogether.

Consider the dangers of gasoline fumes seriously. Inhaling them can be bad for your health or they may start a fire. Don't fool with fuel; have gasoline odors checked out right away.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Fuel System
904 Cavalier Blvd Chesapeake, VA, 23323 (757) 487-4420
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