Yearly Archives: 2023

A Head Start on Starting (Battery Testing)

If your vehicle isn't starting or doesn't sound like it used to when you crank it, the culprit may be the battery.  You may have left a light on, or something plugged into one of charging ports.  Maybe you accidentally left your vehicle in the "on" or "accessory" position when you last got out. Maybe you've left it in the garage or driveway for a long time without starting it.  That can spell the end for a vehicle battery.

It's also possible that your battery is just simply too old. There's no standard lifespan of a battery, but 3-5 years is about average, even though some people only get 2 and heavier duty batteries may last many more. It's possible your battery is defective, too.  And it could be your vehicle's charging system isn't recharging the battery. 

Whatever the cause, if you're having problems with your battery, it's a good idea to bring it in and have us perform a thorough battery test.  With state-of-the-art testing equipment, a technician will see if there's a bad cell in the battery or if it can be recharged.  We will also look at the date it was made. 

At the same time, the technician will look at the whole charging system, including the alternator, starter, cables, and connections.  From there, the service advisor can go through your options. 

Your best chance of not getting stranded by a dead battery is to have your system checked as part of a regular maintenance plan.  That should give you a head start on dependable starts.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Battery

Straight to the Point (Alignment Signs of Problems)

It’s just common sense that your vehicle will drive better if all the wheels are lined up with each other and the road the way the engineers intended.  When they’re not, that is called being out of alignment.   Here are some signs that your alignment has problems.

  • Your steering wheel isn’t straight when your vehicle goes straight down a straight road. This one’s pretty easy to notice.  If your vehicle’s logo on the wheel is tilted, that’s probably not the way designers wanted it to be. Bring it in and have us check it out.
  • Your steering wheel is vibrating on a smooth road or when you are accelerating.  While this could be caused by several different things, one possibility is misalignment.  If your steering wheel is shaking, it should be examined by a trained technician.
  • Your vehicle is pulling to one side without you wanting it to.  Sometimes the configuration of the road will cause it to pull slightly left or right.  But if you find yourself constantly correcting course to keep your vehicle headed straight down the road, that’s worth having us look at your alignment.
  • You’re going through tires like there’s no tomorrow. The tread on your tires should be wearing nice and evenly from the outside to the inside of the tire.  If the wear isn’t even, it could be your vehicle needs an alignment.

We have equipment designed to quickly and accurately measure your vehicle’s alignment.  We can make precise adjustments to make sure you are headed straight where you want to go.  Have your alignment checked regularly. It can help prevent more serious problems in the future and make your vehicle drive as beautifully as you remember it used to.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Alignment

A Clean Start (Battery Cleaning)

Your vehicle is loaded with electrical devices. Computerized components are everywhere, so good electrical connections are important.  Those begin with your vehicle's battery, so it's important that its connections are in top shape.

Ever had a flashlight that didn't work, took out the old batteries to replace them and noticed the old batteries were all corroded? The same thing can happen to your vehicle's battery. 

The battery type used in most vehicles is a lead-acid, which can be very corrosive.  Corrosion can build up around your battery's terminals that can prevent the electrical connection from being as solid as it needs to be.  You may have even seen discoloration around your battery's terminals if you look under the hood, a sign of corrosion.

Or you might notice visible signs of fraying or loose battery cables. All of your vehicle's components are affected by vibrations from the engine and road surface imperfections, and the battery cables take a lot of jostling every time you drive.  Frayed cables won't conduct as much electricity as intact ones.  Plus, there's the possibility that a frayed cable may touch a piece of metal in the engine compartment that can cause shorts and other problems.

There are some signs to watch out for that might tell you if your battery terminals are corroded or your cables aren't making good contact with them.  You might find your vehicle isn't starting as easily as it used to. You also might see the battery warning light illuminated on your dash. That light looks like a rectangle with a "-" and "+" sign inside.

Our technicians can make sure your battery and cables are at optimal operating capability with regular service and cleaning.  A technician will clean the terminals and portions of the cables that are connected to them.  They may also add an anti-corrosion agent to the cables/terminals. Nothing like giving your vehicle a clean start!

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Battery

Your Vehicle's Hissy Fit (AC System)

When you hear hissing sounds coming from your vehicle, you might start thinking the worst.   One type of hissing coming from around your air conditioner may be a normal sound, or it could be a sign of serious trouble.

First - the normal sound.  When you turn off your vehicle, the refrigerant goes from its high-pressure side to the low-pressure side. Some of those noises are normal.  But when it hisses all the time, that's another story.

One cause could be that the refrigerant is leaking.  Air conditioners are fairly complex systems that involve various pumps, hoses, valves and motors.  When your air conditioner is cooling, the refrigerant changes from a gas to a liquid and back.  That refrigerant is under pressure, and there are many places it can leak from. 

A hissing sound can also be a failed valve in your air conditioner's compressor.  It is what controls the refrigerant's pressurization.  It's important to have this fixed fairly quickly after it develops a problem because when it isn't, that can lead to more extensive—and expensive—repairs.

If you hear screeching coming from your air conditioner at the same time you hear hissing, your compressor may be on its last legs. It could also be a defective clutch. 

Any time you hear a noise you haven't routinely heard before, bring your vehicle to us so a technician can check the various components and properly repair the problems.  Air conditioning systems are complex and are best handled by a professional with the right tools and equipment.  When your AC has a hissy fit, let us cool it off and you at the same time.  

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Air Conditioning

The Light Many Drivers Fear (Check Engine Light)

Ask just about any driver about one thing they fear seeing inside their vehicle and they'll say it's the Check Engine light coming on. You know, that little light on your instrument panel that is in the shape of a vehicle engine, often accompanied by the words Check, Check Engine, Check Engine Service, or Service Engine Soon.

There are so many different reasons that light shows up, from something as simple as a loose gas cap to a more serious problem that requires immediate attention. 

The Check Engine light comes on because a component of your vehicle's onboard diagnostics system is telling you something isn't operating normally. Your vehicle has a lot of sensors built in, all tied together by computers.  When the sensors are showing that things somewhere aren't functioning the way they should be, they alert the vehicle's diagnostic computers and tell you something's amiss.

The simple rule is if the Check Engine light is on steadily, it's something you should have checked soon but it's not urgent.  If it's flashing or has turned red or orange instead of yellow, get your vehicle checked out as soon as possible.  If you don't, you may be facing some costly repairs.

Here are a few problem areas that may trigger your Check Engine Light. 

  • Something's wrong with the emissions equipment.  Maybe too much fuel is getting into the catalytic converter, or the exhaust gas recirculation system isn't working right.  Because some of these components are expensive to replace, it's worthwhile to have a technician look at your vehicle sooner rather than later.
  • Your ignition system isn't working right.  That means spark plugs, coils, and wires.  If your engine is misfiring, that could translate into an illuminated Check Engine light.
  • The transmission isn't behaving the way it should.  The transmission works in tandem with the engine, so if a sensor sees something wrong there, it will tell the vehicle to turn on the Check Engine light.

As you can see, there are many things that can cause the light to come on, and when it does, it really is a good idea to find out why.  When you bring your vehicle in, we have an electronic device that can read a code or multiple codes stored in your vehicle's computers.  That will provide the technician with clues pointing to the cause of the trouble and helps pinpoint where that trouble is. 

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

904 Cavalier Blvd Chesapeake, VA, 23323 (757) 487-4420
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