Yearly Archives: 2016

Fall and Spring Inspection at West Service Center

Good vehicle care for us Chesapeake residents has always meant taking our vehicles in every spring and fall for a check-up. Vehicles needed routine maintenance to prepare them for the changes in weather. Today's vehicles aren't quite as sensitive to seasonal changes. Older vehicles required different weights of oil for summer and winter. But today's engines can run on the same oil all year. Both the engines and the oils have been improved.

Antifreeze—or coolant as it's also called—protects the engine from both freezing and hot temperatures and thus is required by the engine year-round. Modern coolants don't have to be changed as often as they did in the past, but your owner's manual has a recommendation for when it should be replaced to extend cooling system life.

Getting a spring and fall checkup at West Service Center in Chesapeake for your vehicle is still good auto advice.

First of all, there is a lot of preventive auto maintenance involved in properly caring for a vehicle. Dropping your vehicle off twice a year at West Service Center for a quick inspection and routine maintenance is still part of good vehicle care. The changes in the Virginia seasons can provide a good reminder that it's time to get the vehicle serviced, just as they remind us that it's time to take care of the furnace or air conditioner, purchase school clothes or bathing suits, drag out or put away the coats and boots.

There are other advantages to spring and fall maintenance for Chesapeake residents. Springtime signals the advent of warmer weather. Although modern coolant is designed to last longer than one season, it's a good idea to check it regularly to ensure you have enough. While you're at it, your vehicle should also be checked for leaks and worn hoses in the cooling system.

Summer is the time when most of us Chesapeake residents take vacations or go on road trips. So a spring check-up for our vehicles can lead to a stress-free summer and better memories on the road.

Fall, of course, signals the advent of colder weather in the Chesapeake area. This is a good time for a routine battery check. The hot weather of summer takes a toll on battery life – then comes winter. Cranking up a cold engine takes a lot more battery power than starting a warm one. So before that cold weather hits, it's a good idea to check your battery and replace it if necessary. But your tires aren't completely adapted to changing weather conditions. If you live where temperatures drop below 45°F (7°C) in the winter, or if your commute frequently takes you through snow or ice, you may want to consider changing to winter tires in the fall.

A fall check-up at West Service Center, just like a spring check-up, can keep you on the road no matter what Virginia weather brings. Consider how much a worry-free summer vacation and a less stressful Chesapeake winter commute are worth to you. Then, spring and fall, reset your clocks, change the batteries in your smoke detectors and take your vehicle in for a check-up.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Inspection

Vive la Differential at West Service Center in Chesapeake

There are a lot of drivers in Chesapeake who are due for a differential service, but had never heard of a differential before. With front-wheel drive being so common in Virginia these days, the differential is just taken care of during a transmission service, so most Chesapeake folks don't even have to think about it. And rear-wheel drive differentials don't need to be serviced for years, so it's understandable that it's not something on the top of your mind. It's not uncommon for people in Chesapeake to not know they have a differential, let alone know that it needs service.

To better understand what a differential does, think about a track at any Virginia high school. There are lanes marked off on the track. For the longer distance races, the starting lines are staggered. The starting lines for the outside lanes are ahead of the starting lines for the inside lanes. That's to compensate for the longer length of the outside lanes. Staggering the starting lines means that each runner has the same distance to run.

The differential compensates for the difference in speeds between the inside vehicle wheel and the outside wheel in a turn, because they have to travel together through slightly different distances.

It's a very important function. When you think of it, all the power to get a vehicle moving goes through the differential. Most cars weigh between 3,000 and 6,000 pounds (1,400 and 2,800 kg) – trucks even more. The power from the engine goes through the transmission and then through the differential to the drive wheels.

That's a lot of work and requires very heavy duty parts. And those parts need protection. The differential fluid lubricates the gears in the differential and keeps them cool. The fluid eventually gets dirty and worn down. Some kinds of differentials require special additives that break down over time. So manufacturers recommend intervals for when to replace your differential fluid.

Your knowledgeable West Service Center service technician will drain the used fluid and check it out for metal bits, which could be a sign of excessive wear on the gears. He'll then replace the fluid and install the additives if necessary.

Your West Service Center service advisor can look up the vehicle manufacturer's recommended service interval or you can check your owner's manual.

At West Service Center, we've been providing quality automotive service for our valued Chesapeake customers since . If you need to schedule differential maintenance, or any other automotive service, give us a call at 757-487-4420.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Drive Train

Change Your Wiper Blades Twice Yearly at West Service Center

Because 90% of our driving decisions are based on visual information, unobscured vision is paramount. Which brings us to the topic of today's West Service Center article: wiper blades. While this isn't the most exciting automotive subject, it's important. You wouldn't drive at night in Chesapeake with your headlights off, but a dirty or streaked vehicle windshield can catch the glare of the sun or on-coming headlights and make it just as difficult to see.

Most of us in Chesapeake replace our wiper blades when they no longer do the job. They are so worn, hard or brittle that they can't clean the windshield. They may even be falling apart. In other words, we deal with our wiper blades from a failure perspective. We address them when they no longer function. The theory, "If it ain't broke, don't fix it," doesn't apply here. Instead, we should think about wipers blades as an important safety system that we should maintain rather than repair.

Virginia automotive experts recommend that we change our wiper blades twice a year, in the spring and fall. That way you have functional blades for those Chesapeake spring showers and winter storms.

When we use our wipers a lot, they get worn from the Chesapeake road grime and bug juice. Even if we don't use them very often, they're exposed to the sun, heat and cold, and air which cause them to dry out, become brittle and break.

And of course, you need a good windshield washer fluid in your vehicle to help the wipers do their job. Always use washer fluid because plain water doesn't work as well and it can freeze in the reservoir. If you're driving where there are a lot of bugs in Virginia, you can pay a little more and get fluid that does a better job of clearing them. If you live where you have extremely cold winters, you can get fluid that resists freezing.

Like everything else in the automotive world, there've been some big advancements in wiper blades, both in terms of the design and the materials from which the blade is made. If you are a local Chesapeake driver that has a need for better than average windshield wipers, you can pay some more for an upgraded wiper. And if you live where there's a lot of snow and ice in Virginia, they make special winter blades that don't clog up and freeze like standard blades.

At one of your fall and spring oil changes, ask your West Service Center service advisor which is best wiper blade for your driving conditions. Replace your blades on schedule so you never have to struggle with your vision when you switch on your wipers.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Maintenance

Talk to West Service Center About New Shoes for Your Vehicle

Custom wheels are one way that Chesapeake folks express themselves and personalize their vehicle. But they aren't as cheap and easy as sticking decals on your back window. There are several factors that need to be considered, including cost, the fit of the wheel, modifications that will have to be made to the vehicle, how the new wheels and tires will affect the operation of the vehicle, your driving habits and, of course, the style of the wheels. Most Chesapeake drivers start with the last factor: the style of the wheels. But that should be the last thing we choose.

When considering custom wheels, you should first carefully consider your budget. Some wheels may require adjustments to your vehicle suspension system, brakes, or traction systems. You need to know what you can afford before you start shopping or get your heart set on a particular type of wheel.

There are three basic ways you can change your wheels. First, you choose a wheel that is already the same size as the ones on your vehicle. Second, you can choose larger wheels and third, you can choose smaller wheels. Mounting wheels that are the same size as the ones already on your car sounds easy enough. But even though the wheel may be the same diameter as your current wheels, that doesn't mean it will fit your vehicle. Besides diameter, wheels also have an offset. This is the measurement from the inside edge of the wheel to the point at which it bolts on. If your new wheel does not have the same offset as your current wheels, your vehicle tires can rub on the inside or outside of the wheel well. This can lead to blowouts, uneven tread wear and other mechanical problems.

The tire and wheel professionals in Chesapeake at West Service Center on 904 Cavalier Blvd can help you select a wheel that has both the correct diameter and offset for your vehicle. Or, if you really want a specific wheel in spite of the offset difference, your technician may be able to install adapters that will make the wheels fit.

Mounting larger wheels is a more involved process. There are several ways of doing this. You can mount larger wheels but keep the overall tire diameter the same. Or you can “supersize” your tire/wheel combo. Mounting larger wheels while maintaining the same overall tire diameter is the easiest way to increase wheel size. You still need to adjust for offset. Generally, this alteration means that your new tires will be wider than the originals, so you will have to install adapters to keep them from rubbing on the wheel wells. Consult your service advisor at West Service Center by calling 757-487-4420.

If you want to install larger wheels and increase the overall tire diameter, it is important that the package fits in the wheel well; you may have to do some minor modifications to your suspension. More importantly, you will have to reprogram your vehicle engine's computer to calibrate for the larger tire size. The computer calculates your speed based on the rotation of your tires, so increasing the size of the tires will render it inaccurate. Inaccurate speed calculations can mess up your anti-lock brakes and your stability control systems, as well as your speedometer and odometer.

As you can see, the more modifications you make, the more it becomes important to have your friendly and knowledgeable West Service Center tire and wheel professional help you with your car care.

If you really want those “super-sized” tires, great: just factor in the issues listed above, plus you may have to have modifications done to your suspension system.

The larger wheels and tires will add weight to your vehicle. This weight is not held up by the suspension system, so is referred to as “unsprung” weight. Adding unsprung weight affects your car differently than just adding loads inside of your car. Unsprung weight can affect acceleration and braking. Putting large wheels on your vehicle may require an upgraded brake system.

Also, you may not get the performance from your vehicle that you've been used to. It may be sluggish when accelerating or harder to handle when turning. You may also find that the ride is bumpier than it was before. Of course, done right at West Service Center, a good wheel job can sometimes improve a vehicle's ride or performance. It just depends on your vehicle, the type of wheels you choose and what you are hoping to accomplish.

Now let's suppose you want smaller wheels on your vehicle. That should be easier, right? Not really. You still have to worry about offset, and it is important that your computer be reprogrammed to account for calibration issues. And you may need adjustments to your suspension system.

Remember your budget? All of these scenarios require that you shell out some money. Perhaps now you can see why it is good auto advice for Chesapeake drivers to make that consideration first, before setting their heart on a specific type of wheel.

Another consideration should always be your driving habits. Do you do a lot of off-roading on the outskirts of Chesapeake? Do you carry heavy loads? Do you tow a trailer on Virginia roads? All of these factors must be considered when replacing your tires and wheels. Some wheels just may not be up to the work you need them to do.

For example, if you mount large rims on your vehicle, then add low-profile tires to avoid major adjustments to other systems, they won't be able to handle off-roading as well as larger tires. There won't be enough sidewall on the tires to absorb the impact from off-roading. You could end up with dented or broken rims.

At the end of the day, Chesapeake drivers should always put safety ahead of appearance. That's why you shouldn't add custom wheels to your vehicle without consulting with your West Service Center tire and wheel professional. Cutting corners when installing custom wheels by not making necessary adjustments to all of the systems impacted by the change can result in dangerous operating conditions as well as repairs down the road.

The friendly and knowledgeable auto professionals at West Service Center want to remind Chesapeake drivers of the basics of vehicle safety: preventive maintenance, emergency preparedness and professional repairs. Stay safe, and stay on the road.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Tires and Wheels

Transmission Service at West Service Center in Chesapeake

Let's talk about transmission service. It can be easy for Chesapeake drivers to forget about getting their transmission serviced because it doesn't need it very often. It's easier for people in Virginia to remember to change the engine oil - you know, every 3,000 miles or 5,000 kilometers. But proper transmission servicing keeps your vehicle running smoothly and helps you avoid repairs down the road.

The transmission undergoes a lot of stress. The grit you can see in used transmission fluid is actually bits of metal that wear off the gears in the transmission. In addition to that, the transmission operates at very high temperatures. Usually, it's much higher than engine temperatures. Those high temperatures eventually cause the transmission fluid to start to break down and lose efficiency.

As the fluid gets older, it gets gritty and doesn't lubricate and cool the vehicle transmission as well - leading to even more wear. The fluid can actually get sludgy and plug up the maze of fluid passages inside the transmission. At best, your transmission won't operate smoothly. At worst, it could lead to damage.

When your transmission is running properly, it transfers more power from your engine to the drive wheels and improves fuel economy. That's why it is recommended to change your transmission fluid at regular intervals. Your owner's manual has a schedule for transmission service and, of course, your service advisor at West Service Center can tell you what is recommended.

Hot and dusty Chesapeake area conditions, towing, hauling, stop-and-go driving and jackrabbit starts all begin to increase the load on the transmission and its internal temperature. That means Chesapeake vehicles with these types of transmission requirements need to change the fluid more often. A good rule of thumb is every 35,000 miles, 55,000 kilometers or two years. If your owner’s manual suggests more frequent intervals or if you're driving under severe service conditions around the Chesapeake area, you will need to change it more often.

Most Chesapeake auto service centers (including West Service Center) have the ability to perform a transmission service while you wait and the cost is quite reasonable. It's downright cheap when you think about how much a major transmission repair can cost! Our pros at West Service Center will know the right type of transmission fluid to use. If it's getting to be time to have your transmission serviced, do your vehicle a favor and have it done.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

 

Categories:

Transmission

What's up with Diesels in Chesapeake?

Would you be surprised to learn that about half of the passenger cars in Europe have diesel engines? You might also be surprised to learn that most manufacturers produce a variety of diesel-fueled cars for purchase abroad.

Diesel-fueled vehicles haven't been as popular in the North American markets like Virginia. But that won't be true for long. North Americans are seeing a lot more diesel-fueled vehicles on the road. And we're not talking about buses and trucks. These vehicles will be passenger cars, pick-ups and SUV's.

There are two reasons for this. The first is a recent change in environmental laws that have upgraded emissions standards for diesel fuel in North America. Diesel fuel in North America used to have higher sulfur content than European fuel, meaning that it was a dirtier fuel to burn. That was okay for larger vehicles, but the lighter-weight engines in passenger vehicles just couldn't tolerate it.

But that high sulfur content is now a thing of the past. Fuel producers are now required to sell cleaner diesel fuel in Chesapeake. That opens the North American market to more diesel-powered vehicles. The second reason we're going to see more of these vehicles in Chesapeake is that they're more fuel-efficient than their gasoline-powered counterparts. Diesel fuel has higher energy density than gasoline. That translates to more power per barrel of fuel. In your tank, that translates to better engine performance and about 20% better fuel economy.

People in Chesapeake may associate diesel engines with black smoke, noise and a definite “shake, rattle and roll.” That's also a thing of the past. Modern diesel engines are smooth, quiet and produce cleaner emissions than gasoline engines. Also, forget that three-second wait behind a diesel vehicle at a stoplight. Modern diesels are just as quick to accelerate as other vehicles on Chesapeake roads.

Diesel engines have other advantages over gasoline engines. Diesel engines are heavier than gasoline engines because they require more heavy-duty parts, but that means the engines are more durable and can last longer than gasoline engines. Also, diesel engines may be the engines of the future since they can burn many of the new bio-fuels.

Bio-diesel can be manufactured from vegetable oils, including used cooking oil from Chesapeake restaurants. Just think, one day you could fuel your vehicle on stuff that was once considered waste—one step closer to a cleaner environment here in Virginia. And if you think hybrid cars are environmentally sound, consider what a diesel-electric hybrid could mean. 

Chesapeake drivers who are considering buying a diesel-fueled vehicle should know that  preventive maintenance and inspection schedules are different for a diesel engine than a gasoline engine. Diesel fuel is harder on emissions systems than gasoline, so the filters and other devices have to be changed and checked more often. Also, the fuel injection system operates at much higher pressures for diesel than for gasoline, so keeping it clean becomes a higher priority.

When you switch from a gas vehicle to a diesel, you'll have to learn some new rules of vehicle care. But you won't be alone. Most Chesapeake service centers are aware that diesels are coming to North America and are already prepared to provide service for diesel engines. At West Service Center, we are well-versed in diesel technology. You can rely on our team of automotive professionals to provide quality service for diesel-powered vehicles.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

 

Chesapeake Alignment Service

Your car might have an alignment problem if: it drifts or pulls to one side, your steering wheel is off center, you have uneven tire wear or your car doesn't feel like it handles right. When all of a vehicle's wheels are lined up exactly with each other, your wheels are in alignment. Running into potholes around Chesapeake and smacking a curb or other object are great ways to knock your car out of alignment. Then, one or more of your wheels starts pulling in a slightly different direction and the problems begin.

There are several things involved in an alignment check at West Service Center. First, there's an inspection of the steering and suspension systems - their components should be checked to see if anything's bent or broken. Then the tire condition needs to be inspected. From there, the vehicle is put on an alignment rack and an initial alignment reading is taken. If all four wheels are adjustable, they are lined up perfectly parallel with the vehicle's center line. If the back wheels aren't adjustable, a technician at West Service Center can determine the direction they push and then align the front wheels to match.

Like most things, your manufacturer has suggested a mileage interval for having your alignment checked. But if you run into a curb, pothole or something else that's given you a big jolt, pay attention to whether your vehicle is pulling to one side when you drive. It's better to have your alignment checked before waiting to see if there is uneven tire tread wear - by then, the damage is done.

Getting your alignment checked at West Service Center in Chesapeake when needed is a great way to extend the life of your tires and suspension parts. It also makes sure that your tires meet the road properly for maximum performance and safety.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Alignment

Chesapeake Car Owners Ask: Why Do I Need to Change My Serpentine Belt?

Any Chesapeake driver who understands preventive maintenance knows that “if it ain't broke, don't fix it” is bad auto advice. Replacing a part before it breaks is much less costly for Chesapeake residents than repairing the engine damage that comes after a part breaks or fails. A good example of this is the serpentine belt.

The serpentine belt gets its name because of its circuitous path around the engine. The serpentine belt is driven by the engine and powers a number of systems, as follows:

1. The serpentine belt spins the compressor that generates the cool air for the air conditioning system.
2. The serpentine belt powers the alternator. The alternator generates electricity for use in the vehicle's electrical systems and to charge the battery. Without the alternator, the battery wouldn't last more than a few miles.
3. In many Chesapeake residents' vehicles, the serpentine belt runs the pumps for both the power steering and the power brakes. In other vehicles, the power steering pump may be electric and the power brakes may use a vacuum boost.
4. On many vehicles, the serpentine belt powers the water pump. The water pump keeps coolant circulating through to maintain appropriate operating temperatures. In some Virginia vehicles, a timing belt runs the water pump.

When a serpentine belt fails, all of these systems fail as well, which can lead to engine impact.

Replacing parts before they break saves money for Chesapeake residents by preventing more repairs and the frustration of having your vehicle in the shop for an extended period of time. If you're looking for an adage to apply to good car care, you might remember the old story of how “for want of a nail, the kingdom was lost.”

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Serpentine Belt

Right or Left? West Service Center Power Steering Service

Have you ever driven a vehicle without power steering? If you have, then you probably appreciate how much easier it is to drive today's modern vehicles. Before power steering, all of the force to turn a vehicle had to come from the driver's arms. That's why old cars had such large steering wheels: they needed plenty of leverage to steer. There were some Chesapeake folks who had difficulty driving because they just weren't strong enough.

Power steering is now standard on all vehicles, but there are several ways that power can be delivered. Most vehicles use a hydraulic power steering system system. In this system, a serpentine belt from the engine powers a pump that pressurizes the power steering fluid. The pressure activates hydraulics that provides steering power.

Other vehicles use an electric pump to pressurize the power steering fluid rather than the belt-driven pump. Some newer vehicles actually have electric motors that provide steering power and don't use steering fluid at all, especially in the increasingly popular hybrid and electric vehicles.

Chesapeake drivers who own a vehicle that uses power steering fluid need to have it changed regularly. Over time, moisture accumulates in the power steering fluid, which affects steering performance and can corrode steering components. Dirt and other contaminants can also accumulate in the power steering fluid, which will also negatively affect steering performance. A good power steering service at West Service Center in Chesapeake will flush out the old fluid and get rid of dirt and other deposits in the system. Clean fluid will then be added. Fresh fluid provides lubricants that help protect the steering system as well as prevent corrosion.

For recommendations on how often your power steering fluid should be replaced, consult your owner's manual. It varies by vehicle model and manufacturer. For more auto advice on steering fluid changes—and other preventive maintenance—you can talk with your service advisor at West Service Center. You may need to change your fluid more often depending on the driving and weather conditions in your area.

Chesapeake drivers who believe in good vehicle care will add power steering service to their preventive maintenance schedule. This will prevent damage to your steering system and extend its working life. The old days of double-handed cranking on a huge steering wheel may be over, but our new comfort and convenience are not maintenance-free. Do yourself and your vehicle a favor. Keep the power steering fluid clean.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Steering

Deciphering the West Service Center Menu Board

Let's talk about deciphering the auto service menu board. Chesapeake, Virginia, service centers like West Service Center have a board that lists the routine services they provide. But some people don't know what these services really are unless they ask. Let's go down a typical list, in alphabetical order, starting with air conditioning service.

Feel free at any time to give West Service Center a call at 757-487-4420 to learn of the many services we offer, or stop by our Chesapeake, Virginia auto center at 904 Cavalier Blvd, 23323.

First remember that all of these services are recommended by vehicle manufacturers. They set how often or at how many miles/kilometers the service should be done.

Air conditioning service involves purging the old refrigerant and capturing it for proper disposal. Then fresh refrigerant is installed. The fresh refrigerant will lubricate the system and will also help it cool better.

Alignment. Service centers like West Service Center make sure all four wheels are lined up and track with each other. This reduces tire and suspension wear and improves safety and handling.

Battery service. Service centers like West Service Center inspect the battery for corrosion, leaks or damage. Test the battery's ability to hold a charge. If the battery's still strong, clean it up. If not, replace it.

Brake service. This could be two things. A brake inspection to see if the brakes are working well mechanically and to see if the pads are still safe. If not, replace the pads and make any repairs that might be in order.

The other thing is to evacuate the brake fluid, clean out the system and replace it with fresh fluid. This is important, but often overlooked.

Cabin air filter. The cabin air filter is the filter that cleans the air that comes into the passenger compartment. It works like the filter on your furnace at home. It gets dirty and needs to be changed often.

Cooling system. This is the cooling system for your engine. Replace the old coolant with fresh to protect your radiator and other cooling system components from corrosion.

Differential service. Every vehicle has at least one differential. They don't require service very often, so people don't think of them much. The differential transfers power from the drive train to your wheels. Drain the old fluid and add fresh lubricant.

Engine air filter. This filters the air that's burned in the engine. It also gets dirty and needs to be replaced often.

Fuel filter. This filter cleans the fuel before it gets to the engine. Like the other filters, it too gets clogged and needs to be replaced in order to maintain good flow.

Give us a call.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com



904 Cavalier Blvd Chesapeake, VA, 23323 (757) 487-4420
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