Yearly Archives: 2013

Upsizing Wheels and Tires With West Service Center

Many Chesapeake drivers want to accessorize their vehicle - you know, make it theirs. One of the easiest ways to get a custom look is to get some new wheels. There are thousands of wheel designs at Chesapeake area tire shops to get you the look you want. And for many Chesapeake drivers, that look includes bigger wheels. It used to be that cars came from the factory with 15 or 16 inch wheels. Now 16, 17 and even 18 inchers are standard. And the factories are offering optional wheel packages up to 20 inches or more.

So let's talk about what to consider when you want to upsize your wheels. It's not exactly a DIY project, so you need to know a thing or two before you get started. The most important term to know is rolling diameter. The rolling diameter is simply the overall height of your tire. Unless you want to modify your vehicle suspension, you'll want to keep your rolling diameter the same when you upsize your wheels.

Let's think about those three golden doughnuts in front of you. They're all about the same size. So if we pretend they're tires, they would have the same rolling diameter. The doughnut hole is the size of the wheel. Now pretend we've made the hole bigger on some. That's like having a bigger wheel - but the rolling diameter is the same.

It's important to keep the rolling diameter the same for several reasons. First of all, if the tire is bigger, it might not fit in the vehicle wheel well. Next the speedometer, odometer and anti-lock brake system are all calibrated for the factory rolling diameter. In order for your anti-lock brakes to work properly, the rolling diameter must stay within 3% of the factory recommendation. If you ignore that, you run the risk that your anti-lock brakes won't work properly.

Some have vehicles with electronically-controlled suspension that will be negatively affected by changing the rolling diameter. Let's think about the doughnuts again. You see, as the size of the wheel gets bigger, the sidewall gets shorter. The tire holds less air, so the sidewalls are made stiffer to compensate.

Low profile tires from top manufacturers use special compounds that give the sidewall the strength it needs without compromising ride quality. As you increase your wheel size, you'll typically get a slightly wider tire. This means that you have a larger contact patch. The contact patch is part of the tire that contacts the road. Because there's more rubber on the road, the vehicle will handle better. And braking distances will be shorter. A lot of Chesapeake folks with trucks or SUVs love the extra control.

Virginia drivers need to watch out that the contact patch isn't so big that the tires rub in turns or over bumps. What we're talking about here is fitment. Your tire professional at West Service Center can help you get this right. He'll install your new wheels, add spacers if needed to make sure your brakes fit inside your new wheels and get you rolling.

Also, if you drive off-road in Virginia a lot, you may need a higher profile tire to protect your new rims. And make sure your new tires have the load rating you need if you tow a trailer or haul heavy loads. Again, your tire professional at West Service Center knows how to help.

And don't forget about tire pressure. If you have larger rims, your new tires will hold less air and they'll need to run a slightly higher pressure. Forget that and you'll wear your tires out fast. Finally, get an alignment at West Service Center after you get your new shoes. 

Stop by West Service Center to learn more about how you might upsize your wheels or tires.

You'll find us at:

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

 

Categories:

Tires and Wheels

Engine Air Filter from West Service Center

Many Chesapeake drivers have found themselves in the following situation: They go to get their oil changed and their friendly service advisor at West Service Center recommends a new engine air filter. They say yes, but don't know what an air filter is or what it does.

If this has happened to you, rest assured that you did the right thing by getting a new one. But you should never be too embarrassed to ask your West Service Center service advisor for more information. It's your vehicle and you have a right to understand what you're paying for.

Let's review: "What does an air filter do?"

Air is the focus of this discussion. What is the air like outside in Chesapeake right now? Can you see any smog? Is it full of pollen? How about dust? Anyone in Virginia with hay fever can tell you that there's plenty in the air that you can't see. Well, the engine air filter's job is to clean that air before it goes into your vehicle engine, to mix with the fuel and be burned. Without an engine air filter, the inside of your vehicle engine would be extremely dirty from all the gunk that was burned in the cylinders.

In fact, your engine needs 12,000 times as much air as fuel for it to run. That little filter does a very big job. It's no wonder that the air filter gets dirty and needs to be replaced. Think about a vacuum cleaner. When the bag gets full of dust and dirt, the vacuum doesn't clean as well. It can't move enough air to create good suction. A clogged engine air filter is the same way - the vehicle engine can't get enough air to burn the fuel efficiently. That means less power and reduced fuel economy.

That's why your owner's manual has recommended that you change your filter at regular intervals. Of course the Chesapeake conditions you drive in will affect how quickly the filter gets dirty. If you drive in Virginia where it's very dusty or where there's lots of pollen or pollution, you may need to change the filter sooner. The filter is easy to check visually, so your friendly and knowledgeable West Service Center service advisor can quickly make the call. He might recommend immediate replacement or simply let you know that it is getting close and that you'll need to replace it soon - like at your next oil change.

Because a severely dirty vehicle air filter hurts your vehicle, many Chesapeake residents find that a new air filter pays for itself in better fuel economy before the next oil change. They also make premium air filters that have been proven to increase your horsepower and torque. If more power is important to you, a high performance air filter is some of the cheapest horsepower you can buy.

The better your car breathes, the better it runs - kind of like people. And don't worry - if you have a question or don't understand a recommendation just ask your West Service Center service advisor.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

 

Categories:

Fuel System

Get Where You're Going with Power Steering Service in Chesapeake



Today we're going to talk about power steering service in Chesapeake. If you took an informal poll around Chesapeake you'd probably find that most vehicle owners have never heard of power steering service. That's not surprising. Even though power steering is standard on every vehicle, most people in Chesapeake aren't aware that it needs periodic service.

If you're younger than a certain age, you've probably never driven a vehicle without power steering. To get an idea of the difference; if you've ever cut a board with a hand saw, you know it's a lot of work. Using a power saw is easy-peasy by comparison.

Without power steering, your arms have to do all the work to steer the wheels, and that's hard, especially around downtown Chesapeake. That's why old cars had such big steering wheels: to get enough leverage to steer.

Most vehicles in Chesapeake have a hydraulic power steering system. The serpentine belt from the engine powers a pump. The pump pressurizes the power steering fluid. This actuates a hydraulic cylinder that provides power to help steer.

Some vehicles in Chesapeake use an electric pump to pressurize the fluid rather than a belt driven pump. We're also seeing vehicles with electric motors providing the power assist, not using power steering fluid at all. We'll see a lot more electric systems as more hybrids and electric vehicles hit the market.

At least for now, the vast majority of power steering systems use power steering fluid that needs to be serviced. The fluid needs to be changed for a couple of reasons. For one, it attracts moisture. Water has different hydraulic qualities than power steering fluid, and that makes a difference in steering performance. Water is also corrosive and can damage power steering components. The fluid also just gets dirty and needs to be changed. Removing the old fluid and flushing out the system gets rid of dirt and deposits. The clean, fresh fluid lubricates and provides better corrosion protection.

So ask your Chesapeake service advisor at West Service Center or check your owner's manual to see when power steering service is recommended. It'll extend the life of your power steering components.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Steering

Keep It Flowing with a Fuel Filter Replacement at West Service Center



The function of the fuel filter is pretty self-explanatory. It filters your fuel. The fuel filter is in the fuel line somewhere in between the fuel tank and the engine. Both gas and diesel vehicles around Chesapeake use fuel filters.

For more information about your fuel filter, visit West Service Center at 904 Cavalier Blvd in Chesapeake, Virginia 23323.
Please call 757-487-4420 to make an appointment.

Generally speaking there's not a lot of dirt in our Chesapeake area auto fuel supply, but there is enough that you want to screen it out. The problem actually gets worse the older your vehicle becomes. That's because dirt, rust and other contaminants will settle out of the fuel and onto the bottom of the fuel tank. After your vehicle is five years or older, it can actually have a fair amount of sediment built up.

That just means that the fuel filter has to work harder as your vehicle ages. It'll get clogged sooner and need to be replaced more often.

A symptom of a clogged fuel filter is that the engine sputters at highway speeds or under hard acceleration. That's because enough fuel is getting through around town, but when you need more fuel for speed, enough just can't get through the filter. Obviously, that could be dangerous if your car or truck can't get enough power to get you out of harm's way.

For just that reason, fuel filters have a bypass valve. When the filter is severely clogged, some fuel can bypass the filter all together. Of course that means that dirty, unfiltered fuel is getting through to be burned in the engine.

This dirt can then clog and damage your fuel injectors. Now injectors are not cheap to replace, so you don't want to cause them damage just because you didn't spend a few bucks to replace a fuel filter.

You know, in a way, the fuel filter can be the poster child for preventive maintenance. It's a little part, it's simple and it's cheap to take care of. But if it's neglected, it could lead to thousands of dollars in repair bills.

Those auto service schedules in your owner's manual are there for a reason. If ever you don't understand a recommended service, just ask your Chesapeake service advisor at West Service Center. We'll be happy to explain.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

 

Categories:

Fuel System

West Service Center: Good Service and Good Fuel Economy

Most Chesapeake auto owners want to save on gas and seek our advice on improving economy. At West Service Center, we are frequently asked, however, if it is really worth the extra effort. Just how much money can Chesapeake drivers actually save?

In today's West Service Center article, we're focusing on the things you can do to improve your vehicle’s economy driving around Virginia. We'll tell you the potential savings per gallon of gas at $3.50, and we'll show a chart that also shows the savings at $3.00 and $4.00.

 

DOLLARS PER GALLON $3.00 / $3.50 / $4.00

TUNE UP 4%.12.14.16

The next item is replacing a clogged engine air filter. Your engine needs enough air to burn fuel efficiently for the best mileage. A clean air filter means you get plenty of air. The fact that the air's clean protects your engine. That can save you up to 10 percent or 35 cents a gallon.

 

DOLLARS PER GALLON$3.00 / $3.50 / $4.00

AIR FILTER 10%.30.35.40

Fixing a faulty oxygen sensor can improve economy by up to 40 percent. That's a whopping $1.40 in savings per gallon. Bring your car to West Service Center in Chesapeake and we'll check your oxygen sensor.

 

DOLLARS PER GALLON$3.00 / $3.50 / $4.00

FAULTY O2 SENSOR 40%1.201.401.60


Chances are that if your oxygen sensor is kaput your Check Engine light will come on. Now, there are any number of things that could cause your Check Engine light to come on besides oxygen sensor problems. But if it's on, get it checked out as soon as you can at West Service Center.

Here's an easy one for Chesapeake auto owners. Inflate your tires to the recommended pressure. That could save you three percent or 11 cents a gallon. Even a little drop in pressure will bring down your economy, so check your tires every week.

 

DOLLARS PER GALLON$3.00 / $3.50 / $4.00

TIRE INFLATION 3%.09.11.12

Your vehicle has recommended a specific weight of motor oil. The recommendation is based on engine design and will give you the best protection. Using a heavier weight could cost one to two percent in reduced economy, or up to seven cents a gallon.

Another thing Chesapeake vehicle owners can do to improve that costs nothing is to toss the junk out of our trunks. In other words, clean out the car and stop hauling around non-essentials. Don't treat your vehicle like a storage locker. Dumping 100 pounds of extra weight adds up to a 2% savings at the pump.

So when you tell someone you were going somewhere anyway and they're welcome to come along, that's okay. But if someone tells you they need to come along and it's no harm to you since you were going anyway—well, now you can tell them, “Sorry, dude, but you're an extra fifteen cents a gallon!”

All joking aside, let's all do ourselves a favor and fatten up our wallets by practicing good car care and better driving habits in Virginia.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

 

Categories:

Fuel System

Keep Your Cool in Chesapeake: Air Conditioning Services

 

Most Chesapeake drivers don't even think about their air conditioner.

Now here's a tip for Chesapeake vehicle owners: Run your air conditioner every so often during Virginia winters. This circulates the lubricant to help keep the seals from drying out.

The air conditioner actually removes some of the moisture in the air. So if you have trouble with fogging on your vehicle windshield during Virginia winters or during a rain storm, running the A/C on the defrost setting should help. Now on some Chesapeake cars you can't run the A/C at the same time as the defroster. Don't ask me why, but I suspect lawyers were involved.

Also, air and water can get into the A/C system. That can reduce the efficiency of the system and also lead to corrosion that causes damage. Chesapeake drivers should periodically purge the system and replace the refrigerant to remove the air and water.

Virginia drivers would be wise to learn the early warning signs of A/C trouble: 1) The air's not as cold as it used to be. 2) It makes unusual noises when the A/C cycles on. Those are signs to get your vehicle into West Service Center in Chesapeake before the damage gets worse.

By following the recommended service intervals in your vehicle owner's manual, you can help prevent mechanical failure of your air conditioning system. Your A/C system contains some components like the compressor, condenser, dryer, etc. Anything Chesapeake car owners can do to lengthen the life of their A/C is well worth it. 

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Air Conditioning

Higher Mileage Service Intervals for Chesapeake



Chesapeake drivers have probably noticed that the government mandates a lot of equipment on cars: emission devices and control computers, safety equipment like airbags and crash worthiness requirements. All of this is great for the motoring public in the Chesapeake area, but it does add quite a bit to the price of a new car.

Because new cars are more expensive, Chesapeake residents are driving their old cars longer. The average car is now over nine years old. 68% of vehicles on the road have more than 75,000 miles/120,000 kilometers. As cars age, their performance drops, they have difficulty idling for long periods and are more sensitive to weather extremes. Fortunately today's cars are up to the challenge - but they need a little help to keep on going.

Some owner's manuals don't outline service requirements and schedules at higher mileage. Of course, that doesn't mean it doesn't have to be done. In fact, it's more important than ever for Chesapeake drivers to stay on top of routine auto maintenance for cars with more than 120,000 miles/190,000 kilometers. Just extend regular service intervals out: for instance a service that's recommended every 24,000 miles/38,000 kilometers should be performed at 24,000 mi/38,000 km; 48,000 mi/77,000 km; 72,000 mi/116,000 km, 96,000 mi/154,000 km; and on and on.

Because of the additional stress older engines experience, the severe service maintenance schedule may be more appropriate than the regular schedule. Watch for leaks - seals and gaskets dry out over time and do not hold the fluids as well as they used to. If you don't already have one, it is more important than ever to get a good technician, like any one of the automotive professionals on our team at West Service Center. There are some services and replacements that are scheduled after you put some clicks on the odometer, like timing belts, valve train adjustments, suspension, anti-lock brake service, air bags, etc. And unexpected repairs down the road are just par for the course.

Check for unusual sounds, smells or the way your car feels. These could be hints for Chesapeake vehicle owners that trouble is brewing. Better to catch it early before it turns into repair. Regular wash and wax will help maintain your car's appearance. One of the things Chesapeake drivers can do to really help a high mileage vehicle is to begin using high mileage formulation fluids. There are special engine oils, coolants, transmission fluids and power steering fluids that are formulated for cars that have higher mileage.


High mileage oil is designed to condition seals and gaskets, reduce wear and avoid premature burn off. Older vehicle engines are dirtier inside - and dirty engines contaminate their oil faster. High mileage oil has special additives that clean the engine, removing sludge deposits over time. The result is less stress on the engine, better fuel economy and excellent wear protection. Come into West Service Center in Chesapeake for a checkup.

Studies have even shown that using high mileage fluids early will actually prevent some of the problems of high mileage vehicles. So once you hit around 50,000 mi/80,000 km, consider stepping up to high mileage formulations. The fluids cost a bit more than standard fluids in Chesapeake because of the additional additives, but they can be worth their weight in gold in terms of preventing repair costs down the road.

It does cost more for  vehicle owner's to properly maintain a higher mileage vehicle in Chesapeake - but it's much cheaper than a new car payment!

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Fuel System

How to Know When to Change Your Oil at West Service Center

Today in the West Service Center auto care blog, we're going to talk to Chesapeake drivers about oil change intervals. It seems that as engine technology advances, oil change intervals become longer for West Service Center customers. For example, recently four of the world's largest vehicle manufacturer's shortened the published intervals for several of their engine models. They originally published intervals that extended out to a much as 8,000 miles (13,000 kilometers).

In real world Chesapeake driving, the oil started to sludge up before the recommended change interval. Oil sludge is a thick jelly-like substance: quite literally petroleum jelly – like Vaseline. This goop was clogging vehicle small engine passages so the oil wouldn't flow to some parts of the engine. This resulted in engine damage. We see it too often at West Service Center in Chesapeake.

The vehicle manufacturers began to offer an extended warranty to cover sludge damage. But there was a catch: the vehicle owner had to follow a new, lower service interval and provide proof of oil changes in order to make a warranty claim.

So here's the bottom line for Chesapeake vehicle owners: with longer oil change intervals, it's essential to follow them closely. Back in the day of 3 months or 3,000 miles (5,000 kilometers), if you went an extra month or an extra thousand miles or couple of thousand kilometers, your oil was still fresh enough that it didn't have time to build up much sludge.

But if your recommended interval is 6,500 miles (10,000 kilometers) and you go over another thousand miles or couple of thousands of kilometers, you're getting into heavy sludge territory. You absolutely need to follow mileage intervals very closely. And don't forget your severe service schedule. If you do a lot of stop and go driving in Virginia, short trips, drive in dusty or polluted Chesapeake conditions, hot or cold weather  or haul heavy loads, you're driving in severe service conditions. Your West Service Center service advisor can help you determine which schedule to follow.

So check your vehicle owner's manual or talk with your West Service Center service advisor about where and how you drive in Chesapeake. Should you change your oil closer to the regular schedule, or the severe service schedule? You need to make the call.

Let me give you an example of this. Some newer vehicles have an oil change indicator. It has a sophisticated computer algorithm that tracks number of cold starts, engine temperature, RPMs, mileage and many more variables to come up with a recommendation for when to change the oil.

Depending on driving conditions, the indicator in one test vehicle came on at anywhere from 2,500 miles (4,000 km) to almost 7,000 miles (11,000 km). It's typically just over 4,000 miles (6,500 km). Sometimes our driving is easy on the vehicle – like a long road trip. Sometimes, our driving is hard on it – like towing a heavy trailer or a lot of around town driving. But, usually, it's a combination of both.

Once again, it's up to you to make the call as to when to change your oil at West Service Center to protect your vehicle engine. Another place where Virginia drivers can go wrong is with the type of oil they use. More and more new cars are coming to Chesapeake owners filled with synthetic oil. Without going into a lot of detail right now, let's just say that synthetic oil lasts longer and is very resistant to oil sludge.

But it also costs quite a bit more, so some people are tempted to use conventional oil for their oil changes. Now, it's always best to use the oil recommended by your vehicle manufacturer. Check your owner's manual see if a conventional oil alternative is allowed.

But getting back to the problem, if your vehicle came from the factory with synthetic oil, the recommended oil change interval is for synthetic oil. If you use conventional oil, you can't use the synthetic interval. You need to shorten it.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Fluids

Following Recommended Intervals for Your vehicle

If you're reading this article in Chesapeake, Virginia, then you probably care about your vehicle and how it runs. Even though you care, there is still that moment of dread when your professional service advisor at West Service Center tells you the manufacturer recommends some additional service. Your heart beats a little faster, your blood pressure rises. You worry about spending more money than you had planned. And you worry that if you say "no," you might be harming your vehicle or risking your family's safety.

At the risk of sounding like your dad, you really should have done your homework. Service recommendations are in your owner's manual. But it is not like you want to keep your vehicle auto maintenance schedule on your nightstand for bedtime reading.

Vehicles are complicated machines and it takes some effort for Chesapeake residents to keep them running well. That is why they have maintenance schedules that explain how to keep your vehicle performing efficiently and prevent breakdowns. In a typical owner's manual you'll find: oil change, brake fluid and pad change, coolant system service, transmission service, battery electrolyte levels, cables and terminals, tire pressure and wear, CV boots, cabin air filter, air conditioning, heater, fuel filter, air filter, belts and hoses, power steering fluid, differential service, fuel system cleaning and wheel alignment. And then there are mechanical service requirements like timing belt changes, valve adjustment, steering function, engine and exhaust leaks - yeah, it is a really long list!

Fortunately, this isn't a test: Chesapeake residents don't need to have it memorized. Your friendly advisor at West Service Center has access to your manufacturer's recommendations. Don't be surprised when your service advisor at West Service Center reminds you something is due. Your manufacturer has taken great care in putting together your maintenance schedule. Let West Service Center help you stay on top of maintenance. You can expect them to suggest recommended services and tell you what problems they find under the hood. We'll also explain how urgent these services are so you can work them into your budget.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Maintenance

Air Conditioning Maintenance at West Service Center in Chesapeake


Warm weather or cold, Chesapeake drivers still need to think about their vehicle's air conditioning. Most Chesapeake people don't service their air conditioning until after it fails. At West Service Center, we can advise you on your vehicle manufacturers preventive maintenance schedules for air conditioning service, just as we do for transmission service, oil changes and so on.

Maintaining your air conditioning system means that you always have enough refrigerant to properly do the job. Small leaks in the vehicle's air conditioning system allow the refrigerant to escape and the system can't cool the air as well. We see that a lot at West Service Center in Chesapeake.

The refrigerant also contains oil that lubricates air conditioning components and keeps the seals resilient. Low refrigerant and lubricating oil means that the air conditioning parts will wear out prematurely, and all Chesapeake vehicle owners know that air conditioning repairs can be costly. At West Service Center, we recommended that the air conditioner be run regularly, even during winter months, to keep the parts and seals lubricated.

Chesapeake drivers need to be aware that there's one more thing that isn't directly related to air conditioning service but does impact the quality of the air in your vehicle. And that's your cabin air filter. This filter cleans dust, pollen, pollution and other impurities in the air that come from the heater and air conditioner. The cabin air filter needs to be replaced when it's dirty. If you don't, it'll start to smell. Not all vehicles have one, so ask your West Service Center service advisor to check your cabin air filter at the same time they're doing your air conditioning service.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Air Conditioning
904 Cavalier Blvd Chesapeake, VA, 23323 (757) 487-4420
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