No matter how well they're made, vehicles in Chesapeake, Virginia, will have design or manufacturing problems.
And when the government thinks a problem is really serious for people in Chesapeake, Virginia, they require the manufacturer to issue a recall notice and fix the vehicle free of charge. The manufacturer then tries to contact everyone in Virginia who owns that type of vehicle to get the recall work done. Perhaps you have received a postcard notifying you of a recall. The government has links on its websites, or just visit AutoNetTV for links. There are many websites with free recall information and searches. There's CarFax, AutoByTel and the DMV.
Recalls are serious but not all that common. Sometimes there are fewer issues, and for these, manufacturers issue a Technical Service Bulletin, or TSB, that tells service centers like West Service Center how to repair a frequent or difficult problem.
The pros get updated information through subscription plans, also available in consumer versions for a reasonable cost. So when recalls occur, get the work done, and keep you and yours safe.
West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com