Category Archives: Maintenance

West Service Center: Why Replace Your Engine Air Filter?

Just as our bodies need clean air to function properly, your vehicle engine needs clean air to operate efficiently. Let's go egghead for a minute. For every gallon of gas we burn driving on Chesapeake streets, 20 pounds of carbon dioxide comes out the tailpipe. Question: how can a gallon of gas that weighs a little over six pounds produce 20 pounds of carbon dioxide?

The answer is that the carbon comes from the gasoline, but the oxygen comes from the air. You see, it takes about 12,000 gallons of air to burn a gallon of gas in your engine. Clearly, your vehicle needs a lot of air to keep going in Chesapeake. A lot of clean air is best.

drive

You've seen the pictures of people in Japan wearing face masks. They want some kind of filter to keep unwanted pollution and germs out of their lungs. Well, your vehicle also works better when its internals are clean. When your vehicle air filter is dirty, it simply can't trap any more dirt, so the pollutants just pass through into your air intake system. From there it can clog your fuel injectors and even get into the motor itself. Not surprisingly, burning dust and pollen in your vehicle engine does you no good.

Replacing a dirty air filter at West Service Center in Chesapeake can improve your fuel economy by up to 10 percent. At today's Chesapeake fuel prices, you should be able to pay for a new air filter before your next oil change.

The verdict: When your vehicle engine air filter needs to be replaced; it needs to be replaced. How often depends entirely on the level of air pollution where you drive in Virginia. A simple visual inspection at West Service Center in Chesapeake will tell you when you need a new engine air filter.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com


Categories:

Maintenance

Does Your Car Have A Recall Item?

Recalls are pretty serious for Chesapeake residents and don't happen all that often. But sometimes cars have less serious problems that Chesapeake residents still might want to know about. For these less serious cases, the vehicle manufacturer issues what is known as a Technical Service Bulletin – or TSB. These bulletins tell Chesapeake service centers (including West Service Center) how to repair a problem that occurs frequently or is especially difficult.

Your Chesapeake service center receives updated information through subscription plans, which are sometimes available in consumer versions too.

Whatever your source, pay attention to Chesapeake vehicle recalls to keep you and your passengers safe.

No matter how well they're made, vehicles are bound to have problems with their design or manufacturing. Think of all the moving parts. When the government thinks a problem is really serious, they require the vehicle manufacturer to issue recall notices to Chesapeake residents and to fix the affected vehicles free of charge. The they try to contact all Chesapeake residents who own that type of car so they can have it taken care of at their Chesapeake service center.

To find out if your car has any recall issues, give us a call:

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Maintenance

Clean Air for Your Engine: Engine Air Filters In Chesapeake

Every Chesapeake car owner who has taken their car in for an oil change has been told that their engine air filter's dirty.

Here's what goes into the determination of when to change the filter: First, your vehicle owner's manual will have a recommendation of when the filter should be replaced.

So between your owner's manual and your Chesapeake technician's inspection there's really no guesswork involved for Chesapeake drivers.

Now, most air filters purchased in Chesapeake don't cost a lot to replace. It's just that Virginia people hate getting caught with an unexpected expense. On the plus side, though, changing a dirty air filter at West Service Center can often save enough on gas to pay for itself before your next oil change in Chesapeake.

Think about a dirty furnace filter in your Chesapeake home. When it's all clogged up, enough clean air can't get through. In your vehicle, that means that your engine can't get as much air as it needs to burn the fuel efficiently. So it makes do with less air and has to use more gas to move your vehicle around Chesapeake roads.

Your vehicle actually needs about 12,000 times more air than fuel to run. Engine air filters don't cost much in Chesapeake at West Service Center. When it's time to change yours, just get it done. You'll get better fuel economy, have better performance and protect your vehicle engine.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Maintenance

Synthetic Oil for Chesapeake Autos

If you are a driver in Chesapeake and you aren't currently using synthetic motor oil in your vehicle, maybe now's the time to consider it. Need more information? Well, synthetic motor oil is a substitute for petroleum based oil.

Synthetic oil doesn't gel or gum-up like petroleum based oil and it doesn't vaporize as easily. It protects better in severe driving conditions like stop and go driving around Chesapeake, as well as in very hot or very cold conditions. More and more new vehicles are being delivered with full synthetic motor oil, with the recommendation to use synthetic for the life of the vehicle.

Why is this? Synthetic motor oil maximizes engine power and fuel economy. To see why, we'd need a microscope, so we'll have to settle for using our imaginations.

The molecules of conventional motor oil are long hydrocarbon chains. Synthetic motor oil, on the other hand, has uniform, round molecules. Which is more slippery, a pile of pencils or a pile of marbles?

Synthetic motor oil lubricates better because there's less friction. That means better wear protection, cooler operating temperatures, more power and better fuel economy. And synthetic oil doesn't sludge up like conventional oil, so it prevents those small oil passages from clogging up.

Some manufacturers are extending oil change intervals. The added protection of synthetic oil covers you for these longer intervals. Talk with your service advisor about how you drive and see if he thinks you can benefit from synthetic oil. Also ask about the appropriate oil change interval for synthetic, because it may very well be longer than for conventional oil.

Most of us here in Chesapeake have a busy life and might occasionally miss an oil change; go ahead, admit it. Since we're not perfect, doesn't it make sense to use a motor oil that's got your back?

Now synthetic oil costs more. But it lasts longer, protects better and increases fuel economy. You'll likely save money in the long run. If you're serious about making your car last longer, start using synthetic motor oil right away.

Give us a call to schedule an oil change, or visit us at our West Service Center website.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Maintenance

The Maintenance Free Myth

Sometimes we hear people in Chesapeake say, "What's up with all this maintenance stuff? Modern cars just don't break down." While it is true that today's vehicles are extremely reliable, they are also becoming increasingly complicated and use more exotic materials than ever before. All that complexity demands higher tolerances for everything. For example, most Chesapeake drivers don't realize how high tech automotive fluids have become,  fluids such as engine oil, transmission fluid, coolant and brake fluid.

Did you know that a modern engine would not run for more than a few months using motor oil formulas from 30 years ago? Today's automotive fluids contain a much higher percentage of additives to protect your vehicle's components from premature wear and corrosion. Time and distances march on for all of our cars. Please don't think we're using scare tactics to get you to take care of your maintenance - but here are some personal stories we've heard to emphasize and show how important it is to get things done when they are due. Names are withheld to avoid embarrassment to those who should know better. Even though they should know better, it usually comes down to real life: time and money. But they are tales of a stitch in time saves nine.

The first comes from someone who bought a used pick-up truck for his son. The oil was clean and all the fluids were topped off. A short time later, the truck overheated on a highway in Virginia and shut down. The repair shop diagnosed the problem: the radiator pan was corroded and dumped the coolant. Even though the coolant level was correct, it was clear that the coolant had never been completely replaced - just topped off from time to time. While this kept the engine cool, all of the anti-corrosion additives had worn out; the coolant became acidic and ate through the radiator pan. The cost: hundreds of dollars and four days in the shop. This demonstrates the need to get your coolant exchanged on schedule.

Another story involves the true cost of skipping an annual inspection. This guy took his SUV in for the Virginia safety inspection to renew his registration. At the Chesapeake inspection station, he learned that the law had changed and that his newer rig only required an inspection every two years. He was very happy to save the money. The problem was, his rear brake pads were very worn. Two months later, it was bad enough that he could hear the grind - over the radio, DVD player and the kids. He took it in to get the bad news. Both of the rear brake rotors were damaged. The left one could be resurfaced. The right had to be replaced. So saving a little on his safety inspection turned into an extra $500 over what brake pad replacement would have been. Moral of the story for Chesapeake drivers: don't skip your annual inspections. The irony is that many Chesapeake service centers would have done a brake inspection for free.

Next: a teenage daughter and a curb. Daddy's little princess smacked a curb when she turned into a shopping center and popped the tire. The problem came when Dad didn't get an alignment. The impact was hard enough to ruin the tire - so it was enough wreck the alignment. But instead of an alignment after the first tire, Papa ended up buying a second tire a few months later - and then an alignment.

Situation: son and wife with cars from the same vehicle manufacturer with essentially the same engine. Our staffer checked the son's maintenance schedule and saw that it needed a timing belt replacement at 90,000 miles/145,000 km. He had it done - it cost several hundred dollars. His wife's car had about 60,000 miles/97,000 km, so it should be ok for a while. Right? Wrong. The problem was that the wife had the turbo charged version. Its belt was scheduled for replacement at 60,000 mi/97,000 km. At 63,000 mi./101,000 km, the belt snapped on the interstate. The valves all crashed down into the cylinders at high speed, the entire head was shredded and it had to be replaced. The cost: several thousand dollars. Does he wish he had checked the vehicle manufacturer’s maintenance schedule? You bet he does - every time he passes a big-screen TV.

The team at West Service Center in Chesapeake recommends taking care of little things before they become big things. And when you take care of the little things, you can make your car run better.  Plus, it is more economical to operate in Virginia. Remember to save those maintenance records. It'll show potential buyers that you've taken care of your vehicle and it will help you get a better price. Or when you buy a used car, check those records. If there aren't any, assume that the maintenance hasn't been done and take it to West Service Center in Chesapeake for an inspection. Take care of unperformed routine maintenance sooner rather than later.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Maintenance

Keeping Your 'Old Faithful' Auto Running

At West Service Center we've had a lot of Chesapeake customers asking how they can make their vehicles last longer. These questions are actually a reflection of a trend that's been building for several years in Virginia. The median age of personal vehicles is now over nine years. And 33 percent of all vehicles on the road have over 75,000 miles (120,000 km) on them. It looks like it's going to keep heading in that direction for a while. With high fuel prices, a lot of Virginia folks are putting off buying a new car. 

So let's say you're one of the average in the Chesapeake area; you've got a nine-year-old car with 80,000 miles (130,000 km) on the odometer. What can you do to make it last another year or two?

Let's start with the premise that there's no reason that a modern car can't run for 200,000 miles (320,000 km) with proper care in Chesapeake. The engineering and manufacturing quality is there.

Of course, some parts will wear out along the way, but there's no reason for a catastrophic meltdown if Chesapeake drivers stay on top of their recommended car maintenance. The maintenance schedule in some vehicle manufacturer's owner's manuals runs out at 60,000 miles (100,000 km) or so: how do Chesapeake vehicle owners know what to do when they're way past that?

It is a challenge, for example: If a service is recommended every 15,000 miles (24,000 km) for the first 60,000 miles (100,000 km), you can just keep getting it done at least every 15,000 miles (24,000 km) after you hit 60,000 miles (100,000 km). But, it gets more complicated because older engines lose some efficiency, are dirtier inside and are just more stressed. That means it's very important to not miss any scheduled services. Skipping just one oil change at West Service Center in Chesapeake, for example, leaves an opportunity for sludge to build up. Talk to your service advisor at West Service Center for more details.

So all the usual things like oil changes, transmission service, coolant service, brakes, power steering, fuel system cleaning – all that stuff needs to be maintained. People responsible for fleet vehicles around Chesapeake are sticklers for scheduled maintenance. They know that money spent on maintenance saves them three ways:

  1. it keeps efficiency from decreasing;
  2. it prevents repairs, and;
  3. they can postpone purchasing new vehicles.

Having the oil changed may be the most important thing Chesapeake drivers can do. A full-service oil change at West Service Center means that all of your other fluids get topped off so they are never low enough to cause damage. It also gives your friendly and knowledgeable West Service Center service advisor a chance to spot problems in the early stages so that you can fix them before they get worse. And it gives you a touch point with an automotive professional along the way to remind you of things that aren't scheduled as often – things like differential service and timing belt replacement.

If you live in the Chesapeake area and have an older vehicle, you may need to follow the severe service maintenance schedule. Check your owner's manual and talk with us at West Service Center. Conditions inside an older engine, transmission and cooling system can arguably be considered severe – so shorter intervals could well be called for.

And, the team at West Service Center strongly encourages Chesapeake drivers to consider using high mileage formulation fluids. They're fluids like engine oil, transmission fluid and coolant that are formulated for older engines. They have special additives to clean deposits, and to condition and restore seals and gaskets that dry out with age. Some Chesapeake auto owners start using higher mileage formulations at around 50,000 miles (80,000 km) as a preventive measure.

Of course you also want to still look marvelous in your older car as you drive around Chesapeake. Salt and road grime wreak havoc on your paint job and can lead to body rust – so regular washing is very important. Also, a good quality waxing is recommended at least twice a year.

Give us a call for more information:

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Maintenance

Maintenance for High Mileage Vehicles in Chesapeake, Virginia



The median age for cars in the Chesapeake, Virginia area was over nine years. And two-thirds had over 75,000 miles. At West Service Center we hear reports that those numbers continue to rise.

If you have a high-mileage vehicle in the Chesapeake area, bring it into West Service Center for high-mileage maintenance.
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420

Many people in Virginia are keeping their vehicles longer. The economy has influenced that, but the fact that modern vehicles are more durable and reliable means that owning a high mileage vehicle doesn't have to be a painful experience.

Local car owners in Chesapeake with over 100,000 miles on their vehicles often ask which service intervals they should follow. Let's start with the special needs of the older vehicle...

The reality is that time and mileage will take its toll. The engine and transmission will have more sludge. The fuel, steering and brake systems will have gum and varnish built up. There'll be more dirt and contaminants in the fuel tank. Corrosion and deposits in the cooling system. And seals and gaskets will start to dry out.

All of this, plus normal wear and tear, means that the engine might not be as strong as new, so it just has to work harder to get the job done.

So we need to compensate. Consider high-mileage formulations for oil changes, transmission service, etc. These special formulations contain additives that condition the seals and gaskets to prevent leaks. They also have more detergents to clean sludge and other deposits. They cost a bit more, but they're worth it.

In general, if an auto service was recommended every 15,000 miles when the car was new, you should continue to get the service done every 15,000 miles.

Talk with your Chesapeake service advisor at West Service Center about the condition of your engine. See if he thinks you should adjust your auto service intervals for oil changes or other auto maintenance to account for the older engine working harder.

Expect the oil filter to get dirty faster. Same goes for the fuel filter. And some leaks are to be expected so you need to keep a closer eye on fluid levels.

If anything, following recommended service intervals for your vehicle is more important in a higher mileage vehicle. Skipping oil changes or other services can lead to problems much more quickly than with a newer vehicle.

So, have your Chesapeake auto service advisor at West Service Center help you with an assessment of your older car or truck. If you haven't gotten around to a fuel system cleaning, or replacing power steering or brake fluid, a differential service or transmission service – it's time to start taking care of those things. It'll help keep you on the road for many more happy miles.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Maintenance

Another Couple of Years: Making Your Vehicle Last With Help From West Service Center

A while back, the Cash for Clunkers program was all over the Virginia news. Chesapeake people could trade in their old vehicle for a new one that got better gas mileage and receive a government rebate.

A lot of Chesapeake motorists had so-called clunkers that they wanted to keep. They're good commuters, grocery getters or toy haulers. They enjoy that fact that they're paid off, or soon will be. They would gladly like to keep their vehicles for 200,000 miles (320,000 kilometers) or more – as long as it's economical to do so.

There are plenty of Chesapeake drivers whose vehicles are running after 150,000 or 200,000 miles (240,000 or 320,000 kilometers). We can learn from what they're doing to keep our own vehicles on the road in Virginia.

The Chesapeake drivers of high-mileage cars often report a common denominator of never skipping an oil change.

That may sound a bit unsophisticated, but it's really not. First off, oil is the life blood of your vehicle's engine and it needs to be clean to properly lubricate. Skipping oil changes leads to clogged oil filters and sludge that is bad for your engine.

There's another reason the scheduled oil change is so important for Chesapeake car owners. It's simple – a West Service Center professional is going to be looking at your car. All of your fluid levels will be inspected and topped off so they won't get so low that damage can be done. If there is a significant fluid loss, let's use brake fluid as an example, your West Service Center technician can look for the cause of the loss and find the problem before it leads to an accident or repair.

Your friendly and knowledgeable West Service Center service advisor will also visually inspect your vehicle for worn belts and hoses, uneven tire wear, leaking shock absorbers and more. Problems get addressed before they lead to repairs that cost more than the car's worth.

Realistically, things are going to wear out as your vehicle gets older. On the way to 200,000 miles (320,000 kilometers) you'll go through several batteries, probably a couple of alternators and water pumps, a set of shocks and likely some brake rotors.

Of course, these things cost some money, but they are less than new vehicle payments in Chesapeake. With proper service at West Service Center and regular inspections, you'll keep surprise repairs to a minimum and more money in your wallet.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Maintenance

Following Recommended Intervals for Your vehicle

If you're reading this article in Chesapeake, Virginia, then you probably care about your vehicle and how it runs. Even though you care, there is still that moment of dread when your professional service advisor at West Service Center tells you the manufacturer recommends some additional service. Your heart beats a little faster, your blood pressure rises. You worry about spending more money than you had planned. And you worry that if you say "no," you might be harming your vehicle or risking your family's safety.

At the risk of sounding like your dad, you really should have done your homework. Service recommendations are in your owner's manual. But it is not like you want to keep your vehicle auto maintenance schedule on your nightstand for bedtime reading.

Vehicles are complicated machines and it takes some effort for Chesapeake residents to keep them running well. That is why they have maintenance schedules that explain how to keep your vehicle performing efficiently and prevent breakdowns. In a typical owner's manual you'll find: oil change, brake fluid and pad change, coolant system service, transmission service, battery electrolyte levels, cables and terminals, tire pressure and wear, CV boots, cabin air filter, air conditioning, heater, fuel filter, air filter, belts and hoses, power steering fluid, differential service, fuel system cleaning and wheel alignment. And then there are mechanical service requirements like timing belt changes, valve adjustment, steering function, engine and exhaust leaks - yeah, it is a really long list!

Fortunately, this isn't a test: Chesapeake residents don't need to have it memorized. Your friendly advisor at West Service Center has access to your manufacturer's recommendations. Don't be surprised when your service advisor at West Service Center reminds you something is due. Your manufacturer has taken great care in putting together your maintenance schedule. Let West Service Center help you stay on top of maintenance. You can expect them to suggest recommended services and tell you what problems they find under the hood. We'll also explain how urgent these services are so you can work them into your budget.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Maintenance

West Service Center Maintenance Tips: The Belt Goes On

drive All Chesapeake service advisors know that without the alternator, the battery will go dead in a few miles.

The serpentine belt may also run the pumps for both the power steering and power brakes. And on many vehicles, the serpentine belt powers the water pump. The water pump circulates coolant through the engine to keep it within normal operating temperatures. (On some vehicles, the water pump is powered by the timing belt instead of the serpentine belt.)

So you can see the serpentine belt does a lot of work. And it if breaks, it affects a lot of systems. That's why your vehicle manufacturer and your service advisor at West Service Center have recommended that it be changed every so often so that it doesn't fail.

Your friendly and knowledgeable West Service Center service advisor can perform a visual inspection of the belt to see if it has any cracks that signal the belt could fail soon and will measure the amount of belt material to make sure there is enough.

Your serpentine belt works in tandem with a spring loaded pulley attached to the engine called the tensioner pulley. Its job is to make sure there's a constant tension on the serpentine belt so that it doesn't slip. The spring can become worn and no longer provide the necessary pressure to keep the belt tight. At West Service Center in Chesapeake, we recommend that the tensioner be replaced at the same time as the serpentine belt.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Maintenance
904 Cavalier Blvd Chesapeake, VA, 23323 (757) 487-4420
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