Monthly Archives: May 2013

Have You Checked Your Headlights?



Like everything in the Virginia automotive market, there have been great strides in headlight technology in recent years. Virginia drivers can be safer at night because of it. Good headlights improve visibility on Chesapeake roads, enabling you to see farther. They also improve your peripheral vision, helping you to see the sides more clearly. The more you can see, the more quickly you can react to road conditions. This is because nearly half of traffic fatalities take place at night. And as Chesapeake resident population ages, everything that helps older eyes is welcome.

Most new vehicles sold in Virginia come with halogen headlamps. A decade ago, halogens were exotic and expensive. Now that they are standard equipment, the price has come way down. Many luxury cars are equipped with high intensity discharge, or HID, headlamps. You have probably seen them on some Chesapeake roads; they're very bright and have a bluish tint.

From behind the wheel, there is no doubt that HID headlamps are the best thing going. However, many Chesapeake drivers complain about HID lights in oncoming traffic or when they approach from behind. In fact, when the National Highway Traffic Safety Administration called for public comment, they received a record number of complaints about HIDs. This has lead to several studies - your tax dollars at work. Some expect future regulation of HID lamps.

All halogen headlamps dim over time. Your service advisor at West Service Center recommends that they be changed out once a year. We suggest you replace your headlamps in the fall at the end of Daylight Saving Time. It's easy to remember; when you change your clock, change your headlamps. Remember to replace all headlamps at the same time; then all your lights will be equally bright. You will appreciate it during those long Virginia winter nights.

If you have an older vehicle with old-school headlamps, you might be able to get a halogen replacement. You'll be amazed at the difference this upgrade will make.

In addition to regular halogen lamps, Chesapeake vehicles can upgrade to premium lamps that filter some of the yellow light, making a bright white light that's more like natural sunlight. This light's easier on the eyes and should improve reaction time.

Now, you may be able to step up to HID headlamps, depending on the kind of car you drive. These lamps should last the life of your car, but cost several hundred dollars a pair. If you want other Chesapeake vehicles to think you're running HID lamps, you can even buy regular halogens that have a bluish tint. Does she or doesn't she? Only her West Service Center technician knows for sure.

Over time, plastic headlight covers can get cloudy or yellowed. In fact, AAA reports that nine out of ten headlights are dirty or yellowed, greatly reducing vision. In addition to helping you replace your headlamps, many service centers such as West Service Center in Chesapeake, Virginia, can restore headlight covers. Headlights can be restored at a fraction of the cost of replacing them.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Parts

Keep Your Cool in Chesapeake

Chesapeake drivers rely on their vehicle's coolant system to keep their engine cool. Coolant (also called antifreeze) mixed with water flows through your vehicle engine and absorbs heat. The mixture then flows out to the radiator where it's cooled by air flowing over the radiator. From there the coolant/water mix circulates back through the engine to absorb more heat.

There's a reason we mix coolant and water. Water alone actually does a good job transferring heat from the engine. The problem is that water boils at a temperature that's easily reached inside your vehicle's engine, so it can turn to steam which does not conduct heat as well and is harder to contain.

Also, if it's freezing outside in Chesapeake, the water in your engine could freeze while your vehicle is sitting out in the Virginia cold.

So, if you remember your high school chemistry, you'll know that a mixture has both a higher boiling point and a lower freezing point than either component alone.

Coolant, or antifreeze, is specially formulated to keep your engine safe in a wide range of environmental and operating temperatures in and around Chesapeake.

Whenever your vehicle is running, the coolant in the cooling system is working to keep your engine from overheating. When it's cold outside, the coolant acts as antifreeze to keep the fluid from freezing in your engine.

All that exploding fuel in your engine creates a lot of heat. Without coolant, the metal vehicle engine parts would expand so much that the engine would seize up and stop running. The parts could be broken or warp so badly they would have to be replaced. It could even be so bad that the whole vehicle's engine is ruined and has to be junked.

This is why it is critical that Chesapeake drivers check coolant levels frequently and have their vehicle's cooling system inspected for leaks. Also your vehicle has a maintenance requirement for draining and replacing your coolant. These recommendations can vary widely, so check your owner's manual or ask us at West Service Center in Chesapeake.

The reason Chesapeake drivers need to change the coolant is that it has additives in it to protect the cooling system. As you can imagine, with all the heat, the cooling system's a pretty harsh environment. The additives keep the fluid from becoming corrosive and damaging the radiator and other vehicle cooling system components. Over time, the additives are depleted and the coolant just has to be replaced.

Many Chesapeake auto owners ask our advisors at West Service Center why there are different colors of antifreeze. It is very important that you use the correct type of antifreeze. The different types of antifreeze – or coolant – are different colors so you don't mix them up.

They use different materials to make the cooling system, and they require different types of antifreeze to protect them.

So check with us at West Service Center in Chesapeake or your owner's manual for the right kind because using the wrong coolant can void the warranty for your vehicle cooling system.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Cooling System

Another Couple of Years: Making Your Vehicle Last With Help From West Service Center

A while back, the Cash for Clunkers program was all over the Virginia news. Chesapeake people could trade in their old vehicle for a new one that got better gas mileage and receive a government rebate.

A lot of Chesapeake motorists had so-called clunkers that they wanted to keep. They're good commuters, grocery getters or toy haulers. They enjoy that fact that they're paid off, or soon will be. They would gladly like to keep their vehicles for 200,000 miles (320,000 kilometers) or more – as long as it's economical to do so.

There are plenty of Chesapeake drivers whose vehicles are running after 150,000 or 200,000 miles (240,000 or 320,000 kilometers). We can learn from what they're doing to keep our own vehicles on the road in Virginia.

The Chesapeake drivers of high-mileage cars often report a common denominator of never skipping an oil change.

That may sound a bit unsophisticated, but it's really not. First off, oil is the life blood of your vehicle's engine and it needs to be clean to properly lubricate. Skipping oil changes leads to clogged oil filters and sludge that is bad for your engine.

There's another reason the scheduled oil change is so important for Chesapeake car owners. It's simple – a West Service Center professional is going to be looking at your car. All of your fluid levels will be inspected and topped off so they won't get so low that damage can be done. If there is a significant fluid loss, let's use brake fluid as an example, your West Service Center technician can look for the cause of the loss and find the problem before it leads to an accident or repair.

Your friendly and knowledgeable West Service Center service advisor will also visually inspect your vehicle for worn belts and hoses, uneven tire wear, leaking shock absorbers and more. Problems get addressed before they lead to repairs that cost more than the car's worth.

Realistically, things are going to wear out as your vehicle gets older. On the way to 200,000 miles (320,000 kilometers) you'll go through several batteries, probably a couple of alternators and water pumps, a set of shocks and likely some brake rotors.

Of course, these things cost some money, but they are less than new vehicle payments in Chesapeake. With proper service at West Service Center and regular inspections, you'll keep surprise repairs to a minimum and more money in your wallet.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Maintenance

Keeping Your Engine Cool in Chesapeake, Virginia



The cooling system keeps Virginia vehicle's engines from overheating while they are driving around Chesapeake. Its job is to move heat away from the engine. Let's talk about the various components of the system and how they make this happen.

The radiator is the part most Chesapeake drivers associate with the cooling system. Coolant flows through the radiator which has fine cooling fins that draw the heat out of the coolant and dissipate it into the air. To make sure there's enough airflow over the radiator, a fan pulls air over the cooling fins even when the vehicle is idling.

In some vehicles, the fan is powered by the serpentine belt. On others, an electric motor runs the fan. Electric fans turn on and off as needed. You may have heard the fan kick on shortly after you turn your vehicle off. The sensor has determined that the engine needs a little help cooling down to a safe temperature.

A hose connects the radiator to the water pump. The water pump pushes the water into the vehicle engine block. Now the engine block and cylinder heads have passages for the coolant to pass through without getting into the oil or the combustion chamber. In the automotive community, these passages are referred to as the "water jacket."

While the coolant is passing through the water jacket, it absorbs heat from the vehicle engine on its way to the radiator for cooling. Between the engine and the radiator is a gatekeeper called the thermostat. The thermostat's job is to regulate the temperature of the engine just like your home thermostat regulates the temperature in your house. It gets your engine up to the correct operating temperature and then keeps it from overheating.

When you first start the engine, it's very cold and needs to warm up. So the thermostat blocks the flow of coolant to the radiator. As the engine warms up, the thermostat starts to let coolant flow through the system.

The final component the team at West Service Center wants to point out is the overflow reservoir. This bottle is designed to hold some of the coolant. It'll have a mark that indicates whether or not you have enough coolant. This is where you should add coolant if you just need to top it off.

Caution: never open the reservoir or the radiator cap when the car's hot. The cooling system is pressurized, and opening those caps while it's hot can cause hot coolant and steam to escape resulting in serious burns.

Cooling system failure is the most common mechanical failure in vehicles around Chesapeake, Virginia. At West Service Center, we can do a periodic inspection of the components for  leaks, loose connections and weakening hoses.

Your vehicle manufacturer has also specified a cooling system service interval. With a cooling system service at West Service Center in Chesapeake, the old coolant is replaced with correct clean fluid that contains the additives required to prevent corrosion. The additives are depleted over time and you need fresh fluid for adequate protection. Your radiator pressure cap should be replaced at this service as well.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Cooling System

Chesapeake Customer Detective Work

One might say the most challenging part of being an automotive service technician at West Service Center is diagnosing a problem before it can be fixed.

Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So, it's challenging to track down the actual cause of the problem. And it can be frustrating for the vehicle owner because it can take time and money to get to the bottom of a problem. If it's not something obvious, it's easy for the customer to focus on the fixing and not the diagnosing.

Let us at West Service Center introduce you to something we'll call 'Customer Detective Work' –  helping your technician find clues to what's wrong.

We start with the detective basics: What, Where and When. Play along with me; You come in to West Service Center and your car is making a funny sound...

    • Q: Where's the sound?
    • A: Around the right front wheel.
    • Q: What kind of sound?
    • A: Kind of a clunk, clunk sound.
    • Q: When do you hear the sound?
    • A: When I turn and accelerate. 
  • Q: Right and left? Forward and back?

Do you see where we're going? You're gathering additional information to help your technician at West Service Center know where to start. Based on your car and the tech's experience, he'll know where to look and can start with the obvious suspects.

You can see how that would be more helpful than dropping the car off with a note that says "making a funny noise."

If the tech can experience the problem personally, he's better able to make a diagnosis and repair and then test to see if the repair solved the problem.

Ask us for details.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

904 Cavalier Blvd Chesapeake, VA, 23323 (757) 487-4420
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