Monthly Archives: May 2012

Stay Headed in the Right Direction, Chesapeake

Power steering is standard on nearly every vehicle in Chesapeake, Virginia, these days. Now there are some exotic, new types of power steering systems, but for the most part, the general setup is a pump that's driven by a belt powered by the engine.

Contact the automotive professionals at West Service Center in Chesapeake for questions about your power steering.

The pump generates power that assists drivers as they steer their vehicle around Chesapeake, Virginia. Power steering systems use hoses to move pressurized fluid back and forth. These hoses can develop leaks so it's a good idea to have West Service Center inspect them at every oil change.

A check of the power steering fluid level is on the list for every full service oil change at West Service Center because low fluid can damage the power steering pump. And the fluid needs to be compatible with the hoses and seals, so it's important to use the correct type – just ask your service advisor at West Service Center.

In addition to providing a boost, the fluid cleans, cools and lubricates the power steering system. Over time, the lubricants and detergents diminish so Chesapeake drivers need to replace their old fluid with clean, fresh fluid periodically.

Excess moisture can collect in the power steering fluid as well. That can lead to rust and corrosion as well as reduce the effectiveness of the fluid. Many outline power steering service intervals in the owner's manual. Unfortunately, this service is sometimes left off the maintenance schedule. For Chesapeake drivers who are not sure, every two years is a good rule of thumb. 

At West Service Center, we use a detergent to clean the system, flush out the old fluid and replace it with new fluid.

Now, if you are experiencing high steering effort, erratic power assist or loud whining coming from the pump, you may have a power steering problem. Another sign is having to frequently top off the fluid.

Holding the steering wheel to the far right or left for more than a few seconds at a time can wear your pump out quickly. We want you to be sure to service your power steering system regularly at your service center, or West Service Center in Chesapeake, to keep you headed in the right direction.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Steering

What Chesapeake Automotive Service Consumers Should Know

There are some things drivers should know about Chesapeake car service and repair. First and foremost, West Service Center cares about you and your family's safety. And we really appreciate your business. West Service Center in Chesapeake wants to build a trusting relationship that becomes the foundation for a mutually beneficial experience for years to come.

Building on that foundation, there are some things that would help you understand the auto service and repair business better. First, it can be really hard to fix vehicles. The days of shade tree mechanics are long gone. The majority of automotive systems are computerized. It takes a lot of training and very expensive equipment to diagnose and repair modern vehicles. The pros who work for West Service Center need extensive computer training – not just how to run the diagnostic systems, but also searching for the right parts, networking with other technicians to help them with a difficult problem and pulling together a job order that makes sure that each step of the process is addressed.

The threshold for getting started as a technician gets higher all the time in Virginia, and there is a huge commitment to on-going training every year. This training takes time and money. It contributes to business overhead. Average consumers in Chesapeake may not realize the business and environmental regulations West Service Center must comply with. Of course that costs money, too. Like any Virginia business, overhead is a big factor.

When you go into your favorite Chesapeake area restaurant, you don't value the meal by what the food would cost at the grocery store. The restaurant has rent, wages, insurance, taxes, utilities, professional fees, equipment, supplies – you get the picture. The restaurant has to charge enough to not only pay for the ingredients, but for all these other things as well while making enough profit to remain in business. If you value the meal and are satisfied with your dining experience, you'll come back and tell your friends.

It's the same for West Service Center. The value of its service is not the cost of the parts they replace, but in your satisfaction with the results. If they deliver a good product at a fair price, customers are happy to see them succeed as a Virginia automotive business.

Contact West Service Center to learn more about our extensive auto service training.
You can find us at:
West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
west-service-center-2.autovideotipsblog.com

At West Service Center, we love to see our Chesapeake customers whenever they come in, but we would much rather see them three or four times a year for routine maintenance than once a year on a tow truck. We want to work together with you to avoid breakdowns. Tell your friends and family to come in for their scheduled maintenance too. That lowers our marketing costs and helps keep labor rates down. That's good for everyone in Chesapeake.

 

The West Service Center Guide to Tire Specs

You know you need new tires, but you're not sure what type. You look at a tire to get the size: 225, 50, R, 16, 92, H. All the way to the Chesapeake service center you keep repeating it over and over. You even say it over in your mind while waiting in line. Then you get to the counter and the manager asks what size you need. Then your mind goes blank.

Tire size can be confusing for many Chesapeake drivers. There's so much on the side of the tire, and it's hard to keep straight.

Even though there's a lot on a tire - if you know what it all means, it's actually more helpful than confusing for Chesapeake tire shoppers. Let's start with the size number.

For example, let's say a tire reads: 225 50 R 16 92 H. The 225 part is the width of the tire in millimeters - the width between the sidewalls of an inflated tire with no load. The 50 is the aspect ratio - the ratio of the sidewall height to the tread width. Off-road tires will have a higher number and high performance tires will have a lower number.

The R signifies it's a radial tire. And 16 is the rim or wheel size in inches.

The 92 is the load rating index - it's the load carrying capacity of a tire. The higher the number, the more it can safely carry. Your empty vehicle can be safe with a lower number, but you'll need a higher rating if you routinely haul heavy loads around Chesapeake. The next letter is the speed rating. Not all tires sold in Chesapeake are speed rated. The ratings generally follow the alphabet: the further up the alphabet, the higher the speed rating - with the exception of H - it comes between U and V (don't ask why).

There's a lot of fine print that most Chesapeake area drivers probably need a magnifying glass to read. But there are a couple of other large print items of interest. One is the tread type: highway, mud and snow, all season, severe snow, etc.

And then there are the Uniform Tire Quality Grading System markings. The first is a tread wear index. 100 is the base line - a lower number is poorer and a higher number is better. All things being equal, a tire rated 200 would wear twice as long, on a government test track, than one rated at 100. These wear grades are only valid within the manufacturers product line - you can't compare with others. And it's important to note that a lower rating might be just what you want - a high performance, sticky tire has a softer rubber compound and won't wear as long, but boy, will it take those corners on twisting Virginia roads.

The next is a traction grade. This measures the tire's ability to stop on wet pavement in government tests. A - the best, B - intermediate, C - acceptable.

Temperature grade measures a tire's resistance to heat buildup in government tests. A, B and C - from best to acceptable.

It's safe for Chesapeake drivers to go with the vehicle manufacturers original equipment recommendations that came on your car. But if you want to make adjustments, you'll now be better equipped to communicate with your friendly and knowledgeable West Service Center tire professional.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

 

Categories:

Tires and Wheels

Selecting New Tires and Wheels



Some of us Chesapeake drivers just love tires. All those little rubber hairs on new tires and the smell is wonderful. We live in a great time for tires. No matter how you drive around Virginia, where you want to go or the look you're after; there is a tire for you.

The same is true about wheels. The hardest part is choosing from the thousands of wheels available at Virginia tire shops.

The team at West Service Center can help you get some things in mind before you make a purchase. Let's start with function and think about how you drive.

For example, maybe you have a large SUV but you don't drive off-road around Virginia, so an off-road tread isn't important. Also, because you are not out bouncing over rocks in the Virginia backcountry, you don't need a high profile tire to protect your rims. So that means you can probably go with the low-wide look.

If you have a winter season with rain and snow or if you find you need better ice and snow performance, they make great, high-performance snow tires that won't make it look like you are driving a tractor.

There really are a lot of options for any given vehicle. Chesapeake drivers will find it very helpful to have a discussion like this with their Chesapeake tire pro or the tire experts at West Service Center when they need new tires. You can find the best solutions for your driving needs and to make improvements in ride or handling.

Picking a wheel that is the same size as what you are now running on is important and pretty simple. But, it gets trickier if you want to upsize. Just get some help when you go bigger. All that tire and wheel still needs to fit in the available space. You do not want your tires to rub when you turn or hit a bump. Chesapeake drivers also need to make sure their brakes and suspension bits will fit with their wheel of choice. It doesn't matter how great your car looks if it's not drivable.

Taller, wider wheels and tires probably weigh more than your stock shoes. And it's "unsprung" weight that has a big impact on brake performance. The upsized shoes increase rotational inertia; if you go too big you may need to upgrade your brakes to compensate.

Another possible problem is an inaccurate speedometer. This happens because the number of rotations can change with the new wheels. Fortunately, speedometers and odometers are all controlled by the engine computer; so they need to get reprogrammed at West Service Center to compensate for the bigger tires.

No matter what you are after: low cost, long life, high performance, traction or stunning good looks, your wheel and tire professional at West Service Center in Chesapeake, Virginia, can help identify your needs and give you a custom fit. With all the options available, you don't have to compromise. There is a tire out there with your name on it!

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Tires and Wheels

Saving Lives in Chesapeake with Tire Pressure



All new passenger vehicles on our Chesapeake, Virginia, roads now have tire pressure monitoring systems – TPMS for short. They are designed to alert you if your tires are underinflated. Since they are fairly new, a lot of people have questions about them.

First off, the most important thing is that you still need to check your tire pressure every week – or at least every time you gas up. The TPMS system alert comes in when your tire is 20 percent below the factory recommendation. So if the recommended pressure is 34 pounds per square inch, the TPMS warning won't come on until the pressure is at 28 pounds. That's significantly underinflated, enough to raise safety concerns.

The worst is tire failure. A severely underinflated tire can overheat and fail. Also, handling degrades to the point that you may not be able to steer out of trouble. Also underinflated tires wear out faster and they waste fuel. So it's costly to not stay on top of proper inflation.

What's the practical value of the TPMS system? Well, it's twofold. First, it can alert you when your tire is losing pressure due to a puncture or a bent rim. That's an important warning that you might not have gotten until next time you gassed up.

The second is that we all occasionally forget to check our tire pressure. So it's a fail-safe system to let you know there's a problem brewing.

Other things can cause your TPMS system to go off. The system also monitors itself. The sensors that are mounted in the wheels have little batteries that send a signal to the monitor. The batteries go dead over time and the TPMS system will let you know. And the sensors could break. Also road salt from our Virginia roads can ruin them.

There's also a hassle factor that your Chesapeake, Virginia, tire center has to contend with. For example, when you have your tires rotated in Chesapeake, the TPMS system has to be re-calibrated so that it knows which tire is on which corner of the car. Same is true for when you have new tires or winter tires installed. Flat repairs, as well.

That takes extra time. And it requires the right equipment and training. Special – and expensive – tire change machines need to be used with some sensors. It's all complicated by the fact that there are a number of different TPMS systems in use so the tire professionals at West Service Center need equipment and training for each kind. Tire centers have had to raise the price of some of these basic services to offset their increased costs.

Also if you add custom wheels on your vehicle, you need to put in new TPMS sensors if your originals won't work on the new rims. If you don't your TPMS light will be on constantly and you won't have the benefit of the warning system.

All in all, the mandated TPMS systems will save lives, so they're worth the added hassle and expense.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Tires and Wheels
904 Cavalier Blvd Chesapeake, VA, 23323 (757) 487-4420
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