Monthly Archives: March 2015

Technician Training at West Service Center

Your vehicle is important to you, and keeping it running properly is important to your lifestyle. That's why you're smart enough to have it serviced regularly at West Service Center in Chesapeake. And even though it may just be routine maintenance, you want it done right by automotive professionals.

It's also very important to your Chesapeake service center to keep you happy and on the road. You might be surprised at the amount of money our Chesapeake auto service center spends annually to make sure our friendly and knowledgeable technicians are properly trained.

West Service Center offers a variety of automotive services for many kinds of vehicles. We need to be current on the latest techniques and parts so that we can give you quality service. Our Chesapeake service centers subscribe to data services that list the high quality parts and fluids recommended by your manufacturer.

And each service has a checklist of standard procedures. West Service Center technicians follow these procedures so they can safely deliver a consistent level of high-quality service.

Some services at West Service Center require the use of specialized equipment. West Service Center technicians are trained extensively on this equipment so that they can service your car quickly and efficiently.

Classroom, video and hands-on training is provided by the company and outside trainers. It's not only important that friendly and knowledgeable technicians be able to perform a given task, they also need to be thoroughly trained in inspection and diagnostic techniques. One of the great services they perform is to detect potential problems before they become serious.

The automotive service industry has standards for classifying and communicating problems. For example, it's one thing to learn that your manufacturer recommends that you change your serpentine belt every 30,000 miles/48,000 km and another to learn that the belt is on the verge of failure. These standards help you understand the urgency of recommendations, letting you make better automotive service decisions.

Virginia folks may be interested to know that service technicians (including those at West Service Center) are trained in compliance with federal and local Chesapeake laws and regulations, including environmental regulations regarding the disposal of used parts and fluids.

It's the goal of West Service Center to provide fast, courteous service. You should feel free to ask your friendly and knowledgeable technician or one of the managers about your service or for more information about their recommendations.

At West Service Center, well-trained service providers, established procedures, industry standards and, of course, great people, combine to give you the best auto service in Chesapeake.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Maintenance

Easy Miles ? Do Chesapeake Driving Conditions Affect Service Intervals?

Have you ever noticed that your vehicle has a schedule in your owner's manual for what is called “severe service” maintenance? Let's define what severe driving conditions aren't: The easiest driving a vehicle experiences is traveling on the interstate for 20 miles (32 kilometers) or more at a constant rate of 65 miles per hour (105 kilometers per hour) in 75°F (24°C) weather with only passengers on board. Change any one of those parameters and you are adding stress to your engine. Change them significantly and you are driving under severe conditions.

Let's look at the parameters one a time. First, the length of the trip. Short trips around Chesapeake are harder on an engine than longer ones. As your engine cools down, water in the air condenses onto the engine. When you heat the engine again, the water evaporates off. This is healthy. But on short trips, the engine doesn't stay hot enough long enough for all of the water to evaporate. So it starts to build up in the engine oil leading to sludge, which can clog up your engine and lead to serious engine damage. If most or all of your trips around the Chesapeake area are less than four miles, you should be using the severe service maintenance schedule. Changing your oil more frequently at West Service Center in Chesapeake will help prevent the formation of sludge.

Most of us Chesapeake drivers think of severe Virginia weather conditions when we think of severe driving conditions. And we're right. Cold Virginia weather takes its toll on the oil in your vehicle. Remember how water has to evaporate out of the oil to keep your engine healthy? It can take up to ten miles of driving for an engine to get hot enough to get rid of moisture in the oil when the weather is cold.

Hot Chesapeake weather is also bad for vehicles. When an engine runs, it gets hot. The longer it runs, the hotter it gets. If it gets too hot, it breaks down. So it has to be constantly cooled to keep running. Hot Virginia weather means your cooling system has to work harder to keep your engine from getting too hot.

So, in the end, most of us Chesapeake auto owners drive under severe conditions some of the time. Smart Chesapeake residents will ask themselves the question: "Should I follow the severe service maintenance schedule?" An honest evaluation of our driving habits is the best way to determine which schedule to follow.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

 

West Service Center and the Maintenance Mindset

When it comes to their vehicles, some Chesapeake residents don't have a maintenance mindset. They know they need to take care of their cars, but it just seems really hard to get them to remember to do it. Chesapeake drivers generally accept that many things in life require regular maintenance but just may not have applied it to their vehicles.

Here's something that will help: The key to good vehicle maintenance starts with the oil change. Think about it – when you go in for a full-service oil change, your friendly and knowledgeable West Service Center service advisor will check all your fluids. If one of them is low, he can look for the reason. If your serpentine belt is cracked, he'll see it and let you know. Corroded battery cable – they've got you covered. And at West Service Center, we check to see if your vehicle manufacturer has recommended any services at your current mileage.

The oil change becomes kind of a focal point, a way to check in to see what needs to be done. The fact is that vehicle inspection surveys consistently reveal that over 80% of vehicles have one or more unperformed repair or maintenance service. Vehicles are generally very reliable and can take a lot of abuse and neglect. But, you have to remember that vehicles are complicated machines. There are parts and fluids that are critical to their operation. Without them, the vehicle won't run at all.

So when you come in to West Service Center for an oil change, you get advice from your friendly and knowledgeable service advisor and a reminder for recommended services so you can avoid a total failure. And remember that your friendly and knowledgeable West Service Center service advisor can help you work out a maintenance and repair plan, prioritizing and scheduling the work to make sure you and your family are safe, and helping you avoid expensive breakdowns.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Maintenance

Fuel Injection Keeps Getting Better for Chesapeake Motorists

Chesapeake residents know that engines burn fuel to operate. Fuel is pumped from your fuel tank to your engine where it is squirted—or injected—into your engine's cylinders. This is the function of the fuel injectors.

There are two ways to inject fuel into an engine. Fuel needs air to burn, so in the first method, fuel is injected into a port and allowed to mix with airand before it is drawn into the cylinders. In the second method, fuel is injected directly into the cylinders and mixes with air after it enters the engine.

Direct injection engines burn fuel more efficiently than conventional engines. Some models can deliver the power of a V8 with the economy of a V6.

For example, in one family of engines, the conventional version (a V6) delivers about 250 horsepower. The direct injection version delivers over 300 horsepower and gets about the same . The turbocharged version delivers 350 horsepower.

Why the big difference in power? Direct injection systems allow fuel to be squirted into the engine at hundreds of times the pressure of a conventional engine. This atomizes the fuel better (breaks it down into tinier droplets), which means more of it gets burned, which translates to more power for your engine. It also results in cleaner emissions and improved fuel economy.

Fuel injectors are precision instruments. They have to deliver the right amount of fuel at exactly the time the engine needs it. They are also engineered to inject fuel with a specific spray pattern. This spray pattern allows for maximum fuel efficiency and proper atomization.

Direct injection engines require a much higher degree of precision than conventional engines. For this reason, they are equipped with more sophisticated computers.

When fuel injectors get dirty, their precision drops off. The spray pattern won't be precise, and the timing of fuel delivery may be off. This decreases fuel efficiency and fuel economy for Chesapeake drivers as well as delivering less power to the engine.

Fuel injectors are not cheap to replace. Direct injection fuel injectors are even more expensive. And we're talking a mortgage payment to buy a set of new fuel injectors for a diesel engine.

So keeping your fuel injectors clean is just good auto advice for Chesapeake residents. The best way to do this is to change your air and fuel filters regularly and practice other habits of good vehicle care and preventive maintenance at West Service Center in Chesapeake. Cleaning additives in your fuel can also help.

If you do end up with gum or varnish in your fuel system, you'll need a professional fuel system cleaning. This will clean out your whole system, including the injectors. The good news is that with proper maintenance, your fuel injectors will last for a long time.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Fuel System
904 Cavalier Blvd Chesapeake, VA, 23323 (757) 487-4420
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