Chesapeake Auto Repair

Do you ever shop for shoes in one of our Chesapeake area shoe stores?
When buying a running shoe, is quality important?
Does durability matter as long as the shoes look fabulous?
Would you rather have one pair of long lasting shoes or two pair of lower quality shoes at the same price?

Is the warranty important when buying tires?
When you choose new tires in Chesapeake, what's the most important factor for you?

Give us a call at West Service Center at 757-487-4420 for tire recommendations.

You know, buying tires in Chesapeake is a big deal. It's a big ticket item so you know you'll be spending a lot. You're not only concerned about the price, but you want to know that it'll be a long time before you need to buy new tires again.

And of course there's the safety aspect as well. The tires do a lot of work – they carry the weight of the vehicle and you and your passengers. They need to be up to the task. You want to be sure they hold the road and provide good traction. If you carry heavy loads or tow a trailer, the tires need a high load rating to be up for the job.

As a tire professional, I think it's important that people understand the effect of price on a tire's performance and durability. When I was a kid, my dad had a saying, "Pay twice as much and buy half as many."

Dad applied that to a lot of things. He thought that one high quality suit would last longer and look better than two cheap suits. The saying really seems to hold true when it comes to shoes and boots, too.

I buy high-quality work shoes because I spend a lot of time on my feet. They're more comfortable, have important safety features like steel toes and non-slip soles and they last at least twice as long as cheap shoes. I feel I get very good value for my money.

I apply the same thinking to tires. The major tire brands that you're familiar with are known as Tier 1 tires. These tires are well-engineered and very high quality. Comparable tires are usually in the same price range from brand to brand.

Stepping down in price you come to private label tires. Some large tire store chains carry tires with the chain's own brand. It's important to know that most private label tires are built by the same Tier 1 brands that you are familiar with, so they are a quality product. You can ask your tire professional who makes their private brand.

The lowest priced tires on the market are Tier 3 tires. These tend to be imported from China or South America. Since you get what you pay for, you can't expect a Tier 3 tire to deliver the same performance and durability as the others.

So let's say you need new tires. You've determined the features you need. So you have several options, including price options. Now, you've probably heard the term 'it's a 40,000 mile/64,000 km tire' or 'it's a 60,000 mile/97,000 km tire'. Simply put, the manufacturer warrantees the tire for 'X' number of miles/kilometers. If that's important to you, look for the warranty.

What's the difference in the tires with higher mileage warranties? It's the rubber compounds and the amount of tread material. As you might expect, you'll pay more for the longer-lasting tire.

Now the cheapest tires you can find won't have a manufacturer's mileage warranty, or if it does, it'll be relatively low. That brings us back to dad's saying; if you buy the cheapest Tier 3 tire you can, you will likely go through two sets in the time it would take to wear out one set of good quality tires. And the good tires won't cost twice as much, so you'll end up paying more per mile/km driven with the cheap tires.

Hey, I realize that sometimes the budget will only allow for a Tier 3 tire. I make them available for my customers who need them because I would rather see them driving with safe, new tires than pushing their old tires beyond their safety limits. But at West Service Center, we always counsel our customers to buy as much tire as they can afford, because it will be much less expensive in the long run.

Your tires are the only parts of your vehicle that touch the road. You're only as safe as your tires are well built.

Buy value – not price.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
west-service-center-2.autovideotipsblog.com

During an inspection at West Service Center in Chesapeake, your friendly and knowledgeable automotive service technician will check for worn, broken or missing parts.

Here's a quick rundown of suspension system components:

There are the springs which hold the weight of your vehicle. There are several varieties of springs. Springs are heavy duty parts that rarely break or wear out. Shock absorbers work in conjunction with springs to smooth out the ride and help keep the tires on the road. Good shocks are essential for handling performance and ride comfort.

You've probably heard of struts. They combine a shock absorber and a coil spring in one unit. Shocks and struts will wear out over time. If your tires develop a cupped wear pattern, your shocks or struts may be wearing out. This is from the shocks bouncing unevenly. You may notice a floaty or drifting sensation when cornering. If the front of your vehicle dives excessively when stopping, or rocks back and forth after you've stopped, your shocks may be worn out. And if they are leaking fluid, it's definitely time to replace them at West Service Center.

If you are experiencing any of these symptoms, visit West Service Center for a suspension inspection. Same applies if you've been in an accident that involved one of your wheels. If your vehicle suspension actually fails, it could lead to a serious accident, so don't put it off.

When you replace your shocks, it's usually a good idea to replace all four at the same time. That'll give you more even handling. Talk with your friendly and knowledgeable pros at West Service Center because you don't want a big difference between the performance of your shocks from wheel to wheel, and replacing all may be the safest bet.

There are different grades of shocks and struts. You always want to use a replacement shock or strut that equals the one that came as original equipment when your vehicle was new. But remember, they were designed to meet the expected needs of the broad range of Chesapeake people who buy that particular vehicle. Your needs may be more specialized.

For example, if you want increased handling performance, your West Service Center service advisor can recommend an upgraded shock or strut specially designed for improved handling. If you haul heavy loads or trailers in Chesapeake, we can recommend some heavy duty shock absorbers.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Today we want to talk to Chesapeake drivers about timing belts. They're something that many drivers don't know much about and yet your vehicle won't run if it's broken – and it could cause many thousands of dollars damage if it does break. A broken timing belt is usually a tale of woe. Even though timing belt replacement is scheduled in the owner's manual, it's not the kind of thing that most Chesapeake area auto owners remember because it's not well understood.

Let's review what a timing belt does. As most know, the engine's power is generated in the cylinders. A piston rides up and down in the cylinder. During the first down stroke, an intake valve at the top of the cylinder opens and air and fuel is drawn into the cylinder. Then the piston returns to the top, compressing the fuel and air mix. At the top, the spark plug fires, igniting the fuel, pushing the piston down in the power stroke. As the piston once again returns up in the final stroke of the cycle, an exhaust valve opens at the top of the cylinder and the exhaust is pushed out. The timing belt is what coordinates the opening and closing of the intake and exhaust valves. It's called a timing belt because the valves have to open and close at just the right time.

Now, not all vehicles have timing belts. Some have timing chains. Like the name implies, they use a chain rather than a belt to perform the function. It used to be that most engines used timing chains, which are extremely durable. The leading vehicle manufactures started using belts rather than chains to save money in the manufacturing process. So now Chesapeake drivers and their advisors at West Service Center are left with a component that can break. They sort of shifted the problem to us. There are two broad categories of engine design: interference and non-interference. If the timing belt on a non-interference engine breaks, the engine simply stops running. That could be very dangerous for drivers depending on where they are at the time, but it causes no internal engine damage.

Interference vehicle engines, on the other hand, will get real messed up when the timing belt breaks, because the valves will actually fall down into the path of the pistons. Things get chewed up when that happens and it'll cost a chunk of change to repair the vehicle engine.

So, what are the warning signs? Unfortunately, there really aren't any. There aren't tell-tale sounds. In some vehicles, a technician from West Service Center may be able to see part of the belt for a visual inspection, but many have a cover that's in the way. The reality is that if the belt slips even one notch, it might as well be broken for all the damage it'll cause. There's no middle ground.

So how can we avoid these problems? Simply replace the timing belt when your owner's manual calls for it. It can be 60,000 miles/97,000 km; it might be 90,000 or 100,000 miles/145,000 or 160,000 km. The point is, if you have 60,000 or more miles (97,000 or more km), ask your West Service Center service advisor right away if your vehicle requires a timing belt replacement.

Contact West Service Center to learn more about your car's timing belt
You can find us at:

904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Sometimes Chesapeake drivers can go quite a while without a failure, but we've seen them happen within a couple of oil changes of being due. It's not worth the risk.

What does it cost to replace a timing belt in Chesapeake? Well, that really depends on what kind of car you have. I can tell you that it's usually not very easy to get to the timing belt – you often have to remove some accessories to get at it. It isn't a cheap procedure, but it's a fraction of what it could cost to repair the damage caused by a failure.

At West Service Center in Chesapeake, we're all about trying to prevent repairs, keeping you and your passengers safe and increasing your driving enjoyment. 

Working up a sweat is a great thing to do in a gym around Chesapeake, but not in your vehicle. When Chesapeake residents' vehicle AC Systems have a problem, they'll often feel it right away. The question is, how long do you put up with it? You know, the old comfort versus cost dilemma. But a more comfortable drive around Virginia has a lot of benefits, and keeping the AC System well maintained can help prevent repairs.

A common cause of AC failure is water and air in the system. The system does not work as well with air in it. And water can cause rust that leads to damage of the A/C components. Also refrigerant, the stuff that makes the air cold, can leak out, reducing the efficiency of the system and making it work harder to try to cool the air. That is why periodically evacuating the air conditioning system and recharging it keeps the proper amount of clean refrigerant in the system for Chesapeake residents, so it cools better and lasts longer.

Chesapeake drivers should also run the air conditioner regularly, even in the winter, so that it lubricates itself and keeps the seals from drying out. The seals can crack and that leads to leaks. Your vehicle's owner's manual will have recommendations for how often to service your air conditioner. Some service centers also have this information as part of their computer databases. Your friendly and knowledgeable West Service Center service advisor can give you more information.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com