Monthly Archives: February 2015

Cool Running in Chesapeake

Unless you live in Death Valley, you really don't hear much any more about cars overheating. That's because cooling systems in vehicles have been much improved. That doesn't mean you can't overheat your vehicle engine, though. Without proper preventive maintenance, you could still find yourself on the side of the road in Chesapeake waiting for your vehicle engine to cool down.

When you service your cooling system at West Service Center, your technician will check the condition of the coolant. It can become corrosive over time, which can damage a radiator — leading to an overheated engine. Changing the coolant periodically is good vehicle care. Your vehicle owner's manual can give you guidelines on how often to replace it.

If your engine overheated, your friendly and knowledgeable service advisor will also check your coolant system for leaks. Check the vehicle radiator for cracks and the radiator hoses for leaks. He'll also check your water pump. They don't need to be replaced on a regular schedule, but they do need checked regularly. They can and do wear out.

The water pump is a critical component of your vehicle cooling system. It pumps the coolant to keep it circulating through the engine. The coolant is cooled in the radiator, then it travels through the engine, where it absorbs heat, then it returns to the radiator, where it releases the heat. And so on. But a water pump is something of a misnomer. The fluid pumped through your vehicle cooling system is not just water. It also contains coolant, which is actually poisonous. You should never consider your radiator as an emergency water supply.

There are many types of coolant. It varies from vehicle to vehicle, and using the wrong kind could damage your engine. Your service advisor will know which kind your vehicle's manufacturer recommends. The team of automotive professionals at West Service Center is always a good source for auto advice. We've been providing quality automotive services at our convenient location in Chesapeake for years.

At West Service Center, we help you keep your cool which will keep you in the driving lane.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Cooling System

What Is That? Check Engine Light Service at West Service Center

Okay. You went to your local Chesapeake car wash, and while your vehicle was under the dryer, the Check Engine light started flashing. Panic! What did you just do? Something is seriously wrong with the vehicle! You head for the nearest Chesapeake service center, but on the way, the Check Engine light stops flashing and just glows red. Hmm. Maybe things aren't as bad as they seem. You decide to wait until payday to take your vehicle in to get serviced. In the meantime, the Check Engine light goes off. What? You decide the light must be faulty; maybe when it comes on it doesn't mean anything, or maybe it's just in your vehicle as some sort of scam to get you to pay for unnecessary repairs. You're glad you didn't take your car to the Chesapeake repair shop and resolve to ignore that Check Engine light in the future.

Whoa! Let's look at what really happened. Your vehicle was under an air dryer. Your air intake sensor measured too much air running through the engine. It sent its report to the engine computer, where a warning was triggered; there shouldn't be that much airflow when the vehicle engine is idling. This is a serious problem that could cause permanent engine damage. Warning! The Check Engine light starts flashing, letting you know you need to take immediate action to prevent that damage.

You drive out from under the dryer, and the air intake sensor sends a new message to the computer. The computer realizes that everything is normal and tells the Check Engine light to stop flashing. The vehicle doesn't need immediate attention; but there was a problem, and it should be checked out by your West Service Center service advisor. After a few days the computer senses that the problem is gone, so it turns off the warning light.

You may think this story illustrates the uselessness of a Check Engine light, but you should remember that a computer can't think for itself; it can only follow its programming. It doesn't know the difference between a car wash air dryer and a serious malfunction in your vehicle engine. That doesn't make it useless. It just means you have to be the smart one.

Being smart doesn't mean ignoring your vehicle Check Engine light. It lets you know when something is wrong, and you can prevent a lot of damage to your vehicle by paying proper attention to it.

Your engine computer is constantly collecting data about what is going on inside your vehicle engine. It knows what parameters are normal and when a reading may indicate a problem. It uses the Check Engine light to let you know when something isn't right. It then stores a code in its memory — which a technician can retrieve — that indicates which reading was abnormal.

The technician uses this code as a starting place to find out what's wrong with your vehicle. It's like going to the doctor with a fever. The fever is the reading that is abnormal — your temperature is too high — but the doctor still has to figure out what's causing it. It's probably an infection, but what kind? Sinus infection? Appendicitis? Flu? The problems and their solutions are quite different. But a fever also tells a doctor what's NOT wrong with you. Fevers don't accompany stress headaches, ulcers or arthritis, so there's no sense in testing for those conditions.

The pros at West Service Center respond to a trouble code in your vehicle's computer in the same way. The code doesn't say exactly what's wrong, but it does give the technician a good indication of where to start looking —and where he/she doesn't need to look.

Now, you wouldn't consider diagnosing yourself with a serious medical problem — good medical advice unless you're a doctor. So you shouldn't consider trying to diagnose your vehicle's troubles by yourself — good auto advice unless you're a trained mechanic.

There are cheap scanners available on the market, and some Chesapeake auto parts stores offer to read trouble codes from your vehicle engine's  computer for you. But these are really not good alternatives to taking your vehicle to a qualified service center such as West Service Center in Chesapeake. Your engine's computer has both short-term and long-term memory, and there are some codes that are specific to a particular make of vehicle. Cheap scanners can't read an engine computer's long-term memory nor can they interpret manufacturer-specific codes. That's why our manager at West Service Center spends a lot of money on high-end diagnostic tools.

It's as if you had a choice between a doctor who had a tongue depressor and a thermometer and one who had all the latest medical diagnostic equipment on hand. Honestly, which would you choose?

Getting your codes read at your Chesapeake area auto parts store isn't really a money-saver, either, unless you're a trained mechanic. You'll end up with a code that tells you a symptom. What usually happens next is that the Chesapeake area parts store sells you something that directly relates to the symptom. It may or may not fix the problem. It's actually cheaper to just go to West Service Center and get things fixed right the first time.

Remember, a fever can indicate a sinus infection or appendicitis. An antibiotic may be okay for that sinus infection, but it likely won't help your appendicitis. Is it really wise to wait around to see if the antibiotic helps when you might have appendicitis?

Part of good vehicle care is knowing where you can get a problem fixed — and fixed right. Preventive maintenance goes a long way to keeping you out of the repair shop, but eventually, we will all have a problem that needs fixing. Let's do it right the first time at West Service Center.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

 

Categories:

Diagnostics

The West Service Center Guide to Vehicle Diagnosis

Modern Chesapeake vehicles have several computers on board that control all kinds of things like engine functions, transmission shifts, traction control, anti-lock brakes, stability control, emissions – and on some vehicles, even steering, braking and the throttle.

Think about that for a minute – things that used to be controlled by simple mechanical connections now have electronic controls that rely on computers, software and sensors. It's no wonder that when something goes wrong with their vehicle it can be pretty complicated for Chesapeake drivers to track down the source of the problem.

To help your service advisor at West Service Center figure out what's wrong, your vehicle is equipped with on-board diagnostics. The Check Engine light comes on to tell you there's a problem and the engine management computer stores a trouble code. Your friendly and knowledgeable West Service Center technician connects a scan tool to your vehicle's diagnostic port and retrieves the trouble codes as well as other important data.

Trouble codes are like clues for the technician to follow as he diagnoses what's wrong with your vehicle. In a way, it's like going to your Chesapeake doctor with a problem. She'll run some additional tests and gather the information she needs to make a diagnosis and form a treatment plan. How much a vehicle diagnosis costs at West Service Center in Chesapeake depends on how much time it takes to sort out the symptoms and find the underlying problem.

Give us a call.

West Service Center
757-487-4420
904 Cavalier Blvd
Chesapeake, Virginia 23323
http://westservicecenter.com

Categories:

Diagnostics

West Service Center Engine Air Filter Replacement

When your experienced West Service Center technician changes your oil, he will also inspect your air filter. You shouldn't need a new air filter at every oil change, but you will need to change it regularly. Heed your technician's auto advice if they tell you to change your air filter.

An air filter does what its name implies: it filters stuff out of the air. Air is drawn into your engine through the filter because your engine needs air to burn fuel. If the filter weren't there, a lot of dust and debris would come into the vehicle engine with the air when you are driving around Chesapeake. That dust and debris would get hot, burn and produce all kinds of ash and gumminess that would eventually clog up your engine.

Drop in an air filter and voilá! Problem solved.

But air filters themselves get clogged up with all the junk they clean out of the Chesapeake air. This doesn't allow the junk into the vehicle engine, but it does block up the airflow. A blocked airflow will reduce engine efficiency.

Chesapeake residents who get a charge out of the feeling of power in their engine might consider upgrading their air filter. Talk to your friendly and knowledgeable West Service Center service advisor. Premium air filters have been proven to increase horsepower and torque. So with the cost of a premium air filter, you can increase the horsepower in your engine — there's no cheaper way to do that!

It's also one of the simplest elements of routine preventive maintenance – and it protects against damage to expensive vehicle electronic systems. No Chesapeake resident should have an excuse to drive around Virginia roads and highways with a dirty air filter.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

 

904 Cavalier Blvd Chesapeake, VA, 23323 (757) 487-4420
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