Yearly Archives: 2015

Helping Chesapeake Drivers Get the Right Tires

Every Chesapeake vehicle owner has to purchase tires at some time or another, so it's a good idea to understand what the choices are. The best seasonal performance is achieved by purchasing tires to match the season you are driving in. Summer tires are designed for hot temperatures. The tread is engineered for good traction on dry or rainy Virginia roads. But the rubber compound in summer tires gets stiff when temperatures drop below 45°F (7°C), and snow and mud can pack into the tread, reducing the traction of the tire.

Winter tires are designed for good traction on snowy surfaces. The tread actually throws snow off of the tire as the wheel turns. The rubber compound in a winter tire is soft so that it will remain flexible at temperatures below 45°F (7°C). At higher temperatures, however, the softer rubber wears down rapidly.

All-season tires sacrifice some of the extreme performance of summer or winter tires, but they maintain adequate traction in either type of Chesapeake weather.

So your first consideration when buying a tire is where you live in Virginia, and where you usually drive. If you require maximum summer and winter performance you can go with dedicated summer and winter tires; you would just need to change out your tires each spring and fall.

For serious winter driving in Virginia, look for tires with a severe snow rating. These tires are labeled with a mountain-and-snowflake logo.

Your second consideration is the quality of tire to purchase. Summer, winter and all-season tires come in a variety of grades and styles at Virginia tire stores. Chesapeake drivers will want to purchase a tire that will give them good wear and that will handle their driving style and road conditions. Your West Service Center tire professional can give you auto advice as to which type of tire will best fit your needs.

Chesapeake vehicle owners who drive off-road around Virginia may want to look at a high-grade tire that is designed for off-road use. These tires are designed to handle the extra wear of off-roading while still giving good performance on Chesapeake streets and roads. There are a number of options to choose from so that you can find the right tire whether you are only an occasional off-road explorer or a serious rock climber.

New wheels can be purchased in Chesapeake as a statement of style or to add personality to your vehicle. There are almost unlimited options. If you change the size of the wheels on your vehicle, however, you will need to get some professional help to make your vehicle compatible with its new wheels. Talk to your West Service Center for more information about tires.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Tires and Wheels

Chesapeake Safety Systems: Tire Pressure Monitoring System

Flats, blow outs, skids and longer stopping distances can all be the result of driving around Chesapeake on underinflated tires. Admittedly, it's hard to tell when a radial tire is underinflated. If your vehicle manufacturer recommends 35 pounds of pressure, your vehicle tires are considered significantly underinflated at 26 pounds. The tire may not look low until it gets below 20 pounds.

New laws require all vehicles to include a tire pressure monitor system, or TPMS. driveThis technology has been used by race car drivers for years. They are able to head off problems from underinflation by closely monitoring tire pressure on the track. It's up to your vehicle's manufacturer to determine which of many TPMS systems available they'll use to comply with the law.

Obviously, all of this doesn't come free for Chesapeake drivers. Government studies have estimated the net costs. Of course, the TPMS system itself will cost something. Maintaining the system will have a cost, replacement of worn or broken parts and tire repair cost increases.

Your safety has always been a priority at West Service Center. We want you on the road and accident free. We've traditionally provided things like tire rotations, snow tire mounting and flat fixes at a very low cost. We've been able to quickly and cheaply provide the service and pass the low cost on to you as an expression of our good will.

Like all other Chesapeake service centers, here at West Service Center we've had to purchase new scanning equipment to work with the TPMS sensors and to update expensive tire change equipment to better service wheels equipped with the new monitoring systems. Our friendly and knowledgeable service technicians at West Service Center  have been thoroughly trained on many systems and new tire-changing techniques. All of this adds up to significantly increased cost to perform what was once a very inexpensive service for you.

So when you start so see the cost of tire changes, flat repairs and rotations going up at West Service Center, please keep in mind that it's because of government mandated safety equipment. We want to keep you safely on the road – and we're committed to doing it at a fair price. This safety equipment will help you avoid the most common types of vehicle failure in Chesapeake, and possibly a catastrophic accident.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

 

Categories:

Tires and Wheels

Automotive Tips from West Service Center: Signs of an Alignment Problem

When properly aligned, all of your wheels are pointed in the same direction. Your vehicle will track true and handle the way it is designed. Chesapeake drivers often associate our wheels being “knocked” out of alignment with an event like an accident, hitting a pothole, curb or some other object.

While these can certainly take your wheels out of alignment, the bumps and bounces of everyday Chesapeake driving take their toll on wheel alignment as well.

In addition, your vehicle can lose alignment over time with just normal driving. When your wheels are out of alignment, West Service Center in Chesapeake can return your wheels to the vehicle manufacturer’s factory settings. Most owner's manuals suggest an alignment check every year or two. 

Give us a call.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

 

Categories:

Alignment

All About Your TPMS in Chesapeake



Chesapeake drivers know that underinflated tires wear out more quickly. Underinflation is also a major cause of tire failure for Virginia auto owners. More flats, blow outs, skids and longer stopping distances are all results of underinflated tires.

It's hard for many Chesapeake drivers to tell when a radial tire is underinflated. If your owner’s manual recommends 35 pounds of pressure, your tire is considered significantly under-inflated at 26 pounds. The tire may not look low until it gets below 20 pounds.

Uncle Sam to the rescue! A recent U.S. federal law required vehicle manufacturer’s to include a Tire Pressure Monitoring System - or TPMS system - in all vehicles. Many Canadian vehicles have them as well.  The system is a dashboard mounted warning light that goes off if one or more of the tires falls 25% below its pressure recommendations.

Obviously, all of this doesn't come free for Chesapeake car owners. Government studies have estimated the net costs. Of course, the TPMS system itself will cost something. Maintaining the system will have a cost, replacement of worn or broken parts and tire repair cost increases. The net cost is estimated to be between $27 and $100.

Virginia service centers have purchased new scanning equipment to work with the TPMS sensors and updated expensive tire change equipment to better service wheels equipped with the new monitoring systems.

West Service Center service advisors have been trained on many systems and new tire-changing techniques. All of this adds up to significantly increased cost to the service center to perform what was once a very inexpensive service. So if you've noticed the cost of flat repairs, tire changes, and rotations going up, please keep in mind that it's because of government mandated safety equipment. Your Chesapeake service center just wants to keep you safely on the road - and it's committed to do so at a fair price. Remember, this change will help you avoid the most common vehicle failure, and possibly a catastrophic accident.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Tires and Wheels

Hitting the Brakes in Chesapeake

Safety should always be an element of your vehicle care. So even if you don't care about how your vehicle looks, you should practice preventive maintenance to protect yourself — and other Chesapeake drivers — on the road. And good safety starts with good brakes.

Brakes need a regular inspection. There are  parts that wear out or wear down, and it's best to replace them before you have serious problems.

Of course, if you are having trouble with your brakes, NOW is the time to fix them. If your brake warning light is on, that's a good sign that you need your brakes checked. You can also tell something is wrong with your brakes by the feel of the pedal or unusual sounds while braking. If the brake pedal is low, feels spongy when you press it or is hard to push, that indicates a problem with your brakes. If you hear squealing, grinding or clunking noises when you brake, that can also indicate serious problems. If vibrations accompany braking, then it is to get your brakes checked.

Brakes come in two basic types. With disc brakes, a rotor is attached to the axle of the vehicle. Padded calipers straddle the rotor and close when the brakes are applied. The resulting friction causes the rotor — and the axle — to stop turning. With drum brakes, brake pads (also called shoes) press against the inside of a drum to create friction and stop the drum, and hence the vehicle's wheels, from turning.

When West Service Center services your brake system, your friendly and knowledgeable service advisor checks all of the brake pads for wear. If they are too thin, they need to be replaced. This is an inexpensive repair at West Service Center compared to what procrastination will cost you. If pads wear away completely, then the rotors and drums can be damaged. They will have to be either resurfaced or replaced, and that can be expensive. But if your vehicle brake pads are worn out, then your brakes are compromised and your stopping power is greatly reduced. You could easily wind up in an accident.

Brake pads come in several different grades such as regular, metallic and ceramic. The higher grades are more expensive, but they also work better. Virginia drivers who want better and smoother braking should consider upgrading. However, Chesapeake drivers should NEVER use a brake pad that is lower than their vehicle manufacturer's recommendation.

After your brake pads are checked at West Service Center, it's also wise to have your brake fluid checked. This is a critical element in your brake system. When you press your brake pedal, you are compressing the brake fluid, creating pressure that activates the brake pads. If your fluid pressure is low, it will decrease your braking power. The pads just won't be able to press hard enough against the rotor or drum to stop your vehicle. Just as with worn pads, insufficient brake fluid can lead to an accident in Chesapeake.

Water can build up in your brake fluid, which can cause corrosion in your braking system. Eventually this can cause your brake fluid to leak. So Chesapeake drivers should also change their brake fluid periodically. Your vehicle owner's manual will have guidelines on how often it should be replaced, or you can ask a service advisor at West Service Center. 

Remember, Chesapeake folks, safety first. It's auto advice for all Chesapeake drivers on the road. You're not just protecting others; you're protecting yourself.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Brakes

Considering an Alternative Fuel Vehicle in Chesapeake?

There is a clear and vocal demand in Chesapeake and nationally for a reduction in air pollution and our dependence on fossil fuels. This is what is driving the Virginia market for alternative fuel vehicles. There are a number of these vehicles on Chesapeake area roads today, and many more being developed. Yet each of these vehicles has its own advantages and disadvantages. Chesapeake auto owners should learn what these advantages and disadvantages are before running out and purchasing one of these alternative fuel vehicles at your nearest Chesapeake dealership.

Chesapeake drivers should carefully research the vehicle care before buying an alternative fuel vehicle, as it may or may not coincide with the standards for gasoline vehicles. You should look at costs as well; these vehicles may help save our environment here in Chesapeake, but that might not represent a savings to your wallet. You'll need to decide what you can afford and what will work for your lifestyle. Also, your choice of vehicle may be affected by what fuels are available in your area. Switching to an alternative fuel vehicle is not a bad decision, but it should be a carefully considered one.

Flex Fuel Vehicles
Flex fuel vehicles can run on gasoline or on a combination of 85% ethanol and 15% gasoline. Because of the 85% ethanol content, this fuel is commonly called E85 in Virginia.

Ethanol is made from corn. So flex fuel vehicles lessen our dependency on fossil fuels. But they also raise the price of corn, which is a basic foodstuff in some areas of the world. Whether replacing fossil fuels with corn is a good idea is hotly contested right now.

One piece of West Service Center auto advice before we move on: do not put E85 into your vehicle unless it has an engine designed for flex fuels. Because of the high ethanol content in E85, engines need special seals and gaskets to function properly on this fuel. Running an ordinary engine with E85 can lead to gas leaks and fires.

Diesel
Diesel engines are nothing new on Virginia freeways, and many get great fuel economy. Diesel fuel can now be made from vegetable oil and other renewable sources. A diesel fuel made from algae will soon be on the market in the Chesapeake area.

Natural Gas
Natural gas is less expensive than gasoline in Chesapeake and burns more cleanly. Also, gasoline engines can be adapted to run on compressed natural gas, and many natural gas vehicles are already on Chesapeake roads. You can even install a special pump in your home gas line to use to fuel your vehicle. If you are interested in converting your gasoline engine to run on CNG in Chesapeake, ask your West Service Center service advisor about it.

On the other hand, an engine running on natural gas is not as powerful as one running on gasoline. Also, the tank you need to store natural gas is large—it takes up nearly the entire trunk of your car. Further, refueling stations are still few and far between in some Virginia areas, or even unavailable in many parts of the country.


Electric Vehicles
Electric vehicles were all the rage in Virginia some years ago. But their limitations were quickly realized by Chesapeake auto owners. These vehicles won't come into their own until we find ways to improve their batteries. Currently, many of these cars have a short range before their power runs out and can only be realistically used close to home. However, they are easy to recharge since they can be plugged in at home, and there are many researchers working on improving the battery technology in these vehicles. They may yet be the vehicles of the future.

Hybrids
Hybrids have been among the most successful alternative fuel vehicles here in Chesapeake and throughout the county. A hybrid gets its name because it has both a gas or diesel engine and an electric motor.

There are two types of hybrids. The full-hybrid relies on the electric motor for power, but the gas (or diesel) engine generates power for the battery. Thus, while still consuming fossil fuels, it uses less of them than a standard vehicle and also reduces harmful pollutants. Also, it overcomes the range problem of the strictly electric vehicle.

In a mild hybrid, the electric motor assists the gas or diesel engine in powering the vehicle. Thus, it uses more gasoline or diesel than full hybrids and has higher emissions. But mild hybrids are available in larger body models like full-size pickups and SUV's.

A Note of Caution about Hybrid and Electric Vehicles
One last note before we leave the subject of alternative fuel vehicles. The battery in an electric or hybrid vehicle is not as tame as the one in a standard vehicle. They carry enough voltage to kill you. These are not do-it-yourself vehicles when it comes to preventive maintenance or car care. Only a trained technician should work under their hoods.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Automotive News

Differential Service in Chesapeake, Virginia - What You Need to Know

Scratching your head? Don't worry, if you don't know what a differential is – you will in a moment. That fact is that if you drive a car anywhere in Chesapeake, Virginia, you have a differential. Whether your vehicle is front-wheel drive, rear-wheel drive or four-wheel drive, you have a differential. Some Chesapeake vehicles might even have two or three.

Not surprisingly, a differential's job is to compensate for differences; specifically, they're the differences in wheel speed when turning. For instance, imagine taking a corner near your Chesapeake, Virginia, home. Your inside wheel has a shorter distance to travel than the outside wheel as you turn the corner. That means that your outside wheel has to turn faster to keep pace with the inside wheel.

The differential allows the wheels to turn at different speeds while still providing power to your vehicle. Without a differential, Chesapeake residents' tires would scrub and hop along the pavement during turns like the early cars.

Ever noticed the big bulge in the middle of the rear axle on trucks? That's the differential. Rear-wheel drive vehicles have a differential in back. Most four-wheel drive trucks and SUVs will also have a similar differential on the front axle. A front-wheel drive vehicle's differential is called a transaxle because it combines the differential and transmission in one unit. An all-wheel drive vehicle will have a differential or transfer case that adjusts for speed differences between the front and rear drive wheels.

It can seem a little complex to some Chesapeake drivers - but you can see that all of the engine's power is routed through your differentials. They're strong enough to handle the work, but- we've said it before - they need to be properly lubricated in order to stay strong. So from time to time, you need to schedule a differential service in Chesapeake at West Service Center. The used fluid is drained and replaced with clean fluid. Some advise certain differentials to have special additives installed.

Get your differential serviced at West Service Center in Chesapeake.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Drive Train

Coolant/Antifreeze Service at West Service Center

Anyone who drives a car in Chesapeake knows that engines get hot when they run. But did you know that engines need to be cooled to keep running? Heat inside an engine can cause the metal parts to expand, which can seize up an engine and make it stop running. It can even ruin the entire engine! Good vehicle care requires keeping its cooling system in good condition.

A vehicle's cooling system circulates water and antifreeze (coolant) through the engine where it absorbs heat. It then flows to the radiator where the water and antifreeze are cooled by the air that flows over the radiator. Then it circulates back into the vehicle's engine to absorb more heat.

Why shouldn't Chesapeake auto owners just use water? Because water boils at temperatures that are often reached inside of an engine. Steam won't cool your vehicle engine and is hard to contain within the cooling system. The antifreeze keeps the water from boiling.

So why do we call it antifreeze? Shouldn't it be antiboil? Truth is, the antifreeze performs another critical task. Water freezes in cold Virginia weather. That would spell disaster for your vehicle's engine. So antifreeze also keeps the water in your cooling system from freezing in all but the most extreme cold. Pretty neat stuff!

Taking care of your cooling system is part of good preventive maintenance for your vehicle. Chesapeake area drivers should check coolant level often and regularly inspect your cooling system for leaks.

That is just good auto advice. Your vehicle's manufacturer has maintenance requirements for draining and replacing engine coolant. Consult your owner's manual or ask your friendly and knowledgeable West Service Center service advisor for these recommendations, as they vary widely among vehicles.


West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Cooling System

Problems with Suspension Solved at West Service Center in Chesapeake

A vehicle's suspension system is tough. It can last for years and after lots of driving for Chesapeake drivers. But it can be damaged quickly by hitting a pothole, curb or rock, and it can wear more quickly if you frequently drive off-road or on bumpy roads. A workhorse vehicle — one that hauls heavy loads — is also going to be hard on its suspension system.

Because the useful life of your suspension system contains these elements of unpredictability, it is important for Chesapeake drivers to have them inspected periodically. Worn, broken and missing parts can be identified during an inspection at West Service Center . An ineffective suspension system will decrease the driver's control over a vehicle, so when it is damaged it frequently leads to the worst kind of vehicular damage — dangerous accidents.

The suspension system is composed of springs and shock absorbers (or shocks). Springs suspend the weight of the vehicle above its axles. They allow the vehicle to “bounce” over bumps, which reduces the force of the impact on the vehicle. Shocks reduce the rebound of the “bounce,” smoothing out the ride of the vehicle. They also force the tires to retain constant contact with the road. Shocks are responsible for “handling performance,” or the ease with which the driver controls the vehicle.

The springs in the suspension system are heavy-duty and rarely break or wear out. Shock absorbers are tough, too, but they will wear out.

Your vehicle might be equipped with struts. Struts are a combination spring and shock absorber. Struts, like shocks, have a limited life span.

Inspecting shocks or struts for damage and wear should be part of your preventive maintenance routine. Since a good suspension system is ultimately a safety feature of your vehicle, it's always better to be proactive about its care. In this case, good car care can prevent accidents.

There are some signs that will warn you that your suspension system may be in need of attention. One of the signs might be a cupped wear pattern on your tires. This is caused by the shocks bouncing unevenly. Other signs of bad shocks manifest themselves in the handling performance of your vehicle. You may notice a drifting sensation when cornering, often referred to as a “floaty” feeling. If the front of your vehicle dips significantly when you brake or if it rocks back and forth after stopping, it's time for new shocks. Your technician at West Service Center will check your shocks visually. If they're leaking, they need to be replaced.

Any one of these symptoms warrants an inspection of the suspension system. You should also get your suspension system inspected if you are involved in an accident involving one of your wheels. Chesapeake drivers should never put off suspension repairs. If you experience suspension system failure, it can cause a serious accident. If one of your shocks needs to be replaced, then replace all four of them. This allows for even handling of the vehicle. Replacing just one of the shocks is rarely good auto advice.

When you replace your shocks or struts, use parts that are equivalent to — or better than — the original shocks on the vehicle. The original equipment was for the weight and expected use of the vehicle, and Chesapeake drivers should never downgrade.

Upgrading, however, is another matter for Chesapeake drivers. If your suspension system gets a workout or you just want to improve your vehicle's handling performance, then you should upgrade to a better shock. If you haul heavy loads around Chesapeake or tow a trailer, then you should definitely be getting heavy-duty shocks.

 West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Suspension

It Is Time to Check Your Intervals

Part of the engineering that goes into designing a vehicle is testing the components to ensure that they meet durability and safety standards. Because of this, manufacturers have a good idea as to how long the parts in your vehicle will last under normal driving conditions. For this reason, they give us guidelines to follow regarding how often to inspect the various parts and systems on our vehicles.

Vehicular components are required to meet certain standards. The government mandates some of these standards. Others are set by the auto industry. Recommended car maintenance schedules are designed to help Chesapeake vehicle owners maintain these standards. Disregarding routine maintenance or procrastinating preventive maintenance will result in lowered performance and reduced safety for a vehicle.

Maintenance schedules are designed to ensure three areas of automotive performance for Chesapeake drivers: protection of the vehicle itself, efficiency and safety.

Protection

Your vehicle's components need protection from dirt, road damage, rust, corrosion and fuel and combustion by-products. Protective components include filters and fluids.

Most of the fluids in your vehicle are there to keep the vehicle running smoothly and to protect the vehicle from corrosion, damage or harmful contaminants. These fluids need to be changed regularly in order to continue protecting your vehicle.

For example, motor oil lubricates your engine; that keeps it running well, but it also contains detergents and other additives that clean your engine and protect it from corrosion. Your vehicle's engine was engineered for best performance with a specific weight and type of motor oil. Chesapeake drivers should always be careful to use the right motor oil for their engine.

Over time, the  additives in motor oil are depleted, and the oil becomes contaminated by dirt, water and waste gases from combustion. So in order to keep your engine clean and to continue to protect it from corrosion, the oil has to be changed periodically.

Efficiency

Over time, your vehicle's systems will get dirty and parts will wear down. Cleaning dirty systems and replacing worn parts will improve the efficiency of your vehicle, which is usually measured in terms of and power output.

For example, your fuel system components gradually get clogged up with gum and varnish from gasoline. This restricts fuel flow, which lowers your engine's efficiency. Gas mileage drops as a result. Cleaning your fuel system will restore and improve gas mileage.

Safety

Some of your vehicle's systems must be maintained for safety reasons. Your brakes are a prime example of this. Brake pads and brake fluid need to be replaced in order to ensure good braking power. Poorly maintained brakes lead to accidents.

Your owner's manual is your first resource when it comes to knowing when and how to maintain your vehicle. Of course, you can consult with your West Service Center service advisor. He can give you good auto advice on how to adjust your service schedule to account for climate, local road conditions and your driving distances.

Beyond routine maintenance, your vehicle also requires regular inspections. These inspections are usually recommended at specific mileage intervals, like 15,000 or 20.000 miles (24,000 km or 32,000 km). The interval is based on the known life expectancy for particular components in your vehicle. Regular inspections will identify vehicular components that need to be repaired or replaced before damage is done to the vehicle or safety is compromised. They are also designed to safeguard the efficiency and performance of your vehicle.

The multi-point inspection that comes with a full-service oil change does not cover all of the regular inspections your vehicle needs for peak performance and safety. Check with the automotive professionals at West Service Center in Chesapeake to find out what additional inspections your vehicle needs and how often. Good car care requires regular and consistent maintenance. But good maintenance pays for itself in better and fewer repairs. It may even save your life.

West Service Center
904 Cavalier Blvd
Chesapeake, Virginia 23323
757-487-4420
http://westservicecenter.com

Categories:

Inspection
904 Cavalier Blvd Chesapeake, VA, 23323 (757) 487-4420
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